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Author Topic: Truly Ergonomic Communication 11-11-11  (Read 4440 times)

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Offline Gerk

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Truly Ergonomic Communication 11-11-11
« on: Sat, 12 November 2011, 12:35:35 »
Was mostly just a request to confirm your shipping address, but there is a little tidbit of information in it as well:

Quote
Manufacturing
 
We are pleased to confirm the schedule to assemble your Truly Ergonomic Keyboard in accordance with your specifications continues to be the third week of November.
 
We will then transport by Air to our warehouse in Vancouver during the fourth week of November, allowing us to deliver your Truly Ergonomic Keyboard afterwards.


That sort of tells me that they have NOT EVEN STARTED ASSEMBLING YET.  I'm getting pretty fed up with these guys, lies, lies, lies.  After all of this they had better deliver and it better be the next best thing around.  They are trying to build high-end boutique keyboards but they are doing it with a super-cheap OEM type approach.  Truly Ergonomics:  Why was there a 6+ week wait between when you claim to have all the bits completed and when you are going to start assembling.  Either these people are that naive or they are deliberately leading everyone around by the nose.  I think it's a bit of both at this point personally.
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Online Input Nirvana

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Truly Ergonomic Communication 11-11-11
« Reply #1 on: Sat, 12 November 2011, 12:57:43 »
THEORY:
Once a weenie, always a weenie.

I'm not joking.
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Offline Gerk

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Truly Ergonomic Communication 11-11-11
« Reply #2 on: Sat, 12 November 2011, 13:02:38 »
Well I'm sure the next communication will be something like:
Quote
We have identified an issue with the assembly process.  Unfortunately it has pointed out an issue with some of the parts manufacture and we have to go back to the design phase.  We will ship your keyboards as soon as we get this resolved (meaning another year).
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fossala

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Truly Ergonomic Communication 11-11-11
« Reply #3 on: Sat, 12 November 2011, 13:05:34 »
I think there reply will be.
Quote
Thank you for all your money, we have spent it all and still not finished production. Production has stalled until we can con more poor souls out of their hard earned cash so we can carry on production.
Thanks for the lulz
Truly Ergonomics.
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Offline Gerk

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Truly Ergonomic Communication 11-11-11
« Reply #4 on: Sat, 12 November 2011, 13:12:23 »
Quote from: fossala;450596
I think there reply will be.


Yes but they have now even stopped taking pre-orders so no more income stream.
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Offline Jim66

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Truly Ergonomic Communication 11-11-11
« Reply #5 on: Sat, 12 November 2011, 13:17:18 »
I couldn't agree more fossala. The way that this company conduct business is a total and utter joke. If I had placed an order for this board I would have cancelled it long ago. Not because I would have thought it was a scam, but because their lies are just disrespectful.
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Offline Gerk

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Truly Ergonomic Communication 11-11-11
« Reply #6 on: Sat, 12 November 2011, 13:19:53 »
Quote from: ripster;450594
11-11-11 means it will be shipping in 63 days.

At this point I'm honestly not sure they speak binary ;)
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Offline Keymonger

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Truly Ergonomic Communication 11-11-11
« Reply #7 on: Sat, 12 November 2011, 16:07:22 »
Damn, this sucks. I don't really want this keyboard that badly anymore because I'm working on my own... but I still feel like having it. Might as well use and it later sell it, no? I don't know.
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Offline sordna

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Truly Ergonomic Communication 11-11-11
« Reply #8 on: Sat, 12 November 2011, 18:05:14 »
Why don't you ask them on their facebook page? Just look for Truly Ergonomic Ltd.
People have been putting comments there, and TE seem to respond, public forums like their facebook page are a good place get their attention.
« Last Edit: Sat, 12 November 2011, 18:07:23 by sordna »
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Online Input Nirvana

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Truly Ergonomic Communication 11-11-11
« Reply #9 on: Sun, 13 November 2011, 15:04:04 »
It has the potential to be a pretty neat board, if it is made. Even better, would be a TE-2 in a year or two with user refinements. But the circus is intolerable, and I doubt there will be any form of support or anything else.

Probably the good news (if they deliver at least one) is Geekhacks ability to re-work the keyboard and make a version of it. Who needs China clones?
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Offline Gerk

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Truly Ergonomic Communication 11-11-11
« Reply #10 on: Sun, 13 November 2011, 19:13:42 »
Quote from: sordna;450738
Why don't you ask them on their facebook page? Just look for Truly Ergonomic Ltd.
People have been putting comments there, and TE seem to respond, public forums like their facebook page are a good place get their attention.

Too much work ... I figure either they will ship or it won't and at this point nothing I can say or do is going to change anything and I'd rather spend my time on a forum that I'm interested in.  I deal with enough braindead companies and support staffs for clients :)
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Offline shrap

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Truly Ergonomic Communication 11-11-11
« Reply #11 on: Mon, 14 November 2011, 19:07:45 »
They will probably remove anything negative from their Facebook page, so complaining there is useless. They even have a Twitter.

I wish they spent a bit more time figuring out how to manufacture their keyboard on time instead of marketing on social media.
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Offline Lanx

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Truly Ergonomic Communication 11-11-11
« Reply #12 on: Mon, 14 November 2011, 20:01:54 »
you know, i really hope the keyboard logic works out, be a shame ppl finally get the keyboard and like the firmware is in beta or something.
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Offline BartVB

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Truly Ergonomic Communication 11-11-11
« Reply #13 on: Tue, 15 November 2011, 14:04:35 »
Regarding the firmware:

http://www.trulyergonomic.com/blog.html -> "DIP or double DIP; the technical side of the Truly Ergonomic Keyboard"

I.e. you'll be able to reprogram the board but that means that you'll have to reprogram it with entirely new firmware.
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Offline Gerk

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Truly Ergonomic Communication 11-11-11
« Reply #14 on: Mon, 21 November 2011, 12:37:25 »
Well it's now officially the fourth week of November ... does anyone want to start a pool on what the next excuse will be?  According to their last correspondence the keyboards should now be assembled (or still in process of assembly) and will be shipped via air this week to their warehouse.
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Offline sordna

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Truly Ergonomic Communication 11-11-11
« Reply #15 on: Mon, 21 November 2011, 13:39:53 »
May be ask them on facebook where things stand, they'll be forced to quickly answer something :-)
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Also: Kinesis Advantage Classic, Kinesis Contoured Model 110, Data911 TG3, Fingerworks Touchstream LP, KBC Poker (Cherry MX Red), IBM Space Saving keyboard (Buckling spring), Goldtouch GTU-0077 keyboard

Offline Gerk

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Truly Ergonomic Communication 11-11-11
« Reply #16 on: Mon, 21 November 2011, 13:51:43 »
You can't send them messages and you can't post on their page wall ... all you can do is comment on an existing post.
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Offline sordna

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Truly Ergonomic Communication 11-11-11
« Reply #17 on: Mon, 21 November 2011, 13:56:51 »
yes, and I do see them answering on several of post comments
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Also: Kinesis Advantage Classic, Kinesis Contoured Model 110, Data911 TG3, Fingerworks Touchstream LP, KBC Poker (Cherry MX Red), IBM Space Saving keyboard (Buckling spring), Goldtouch GTU-0077 keyboard

Offline Gerk

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Truly Ergonomic Communication 11-11-11
« Reply #18 on: Mon, 21 November 2011, 14:38:27 »
Meh ... I don't think asking questions is going to change anything anyway.  We'll wait and see, have been waiting this long already ...
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Offline Lanx

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Truly Ergonomic Communication 11-11-11
« Reply #19 on: Mon, 21 November 2011, 16:04:17 »
lol they suck at social marketing if they can only muster 84 likes.
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Offline Gerk

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Truly Ergonomic Communication 11-11-11
« Reply #20 on: Tue, 22 November 2011, 18:29:30 »
Quote from: Lanx;456936
lol they suck at social marketing if they can only muster 84 likes.

They don't even have a like button on their site, I think only people that have searched and found them via Facebook directly have "liked" them ... they have made a lot more pre-sales than likes I'm sure.  Now if they would just deliver the damned boards ...
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Offline laffindude

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Truly Ergonomic Communication 11-11-11
« Reply #21 on: Fri, 25 November 2011, 03:31:50 »
So it is the end of the 4th week of November. Lets see what excuse they'll come up with.
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Offline Gerk

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Truly Ergonomic Communication 11-11-11
« Reply #22 on: Fri, 25 November 2011, 04:52:34 »
Quote from: laffindude;458830
So it is the end of the 4th week of November. Lets see what excuse they'll come up with.

Ya, that's where my mind is at on it now ... hopefully we're both wrong and they actually have them in hand or at least that they have actually been manufactured now ...
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Offline DaemonRaccoon

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Truly Ergonomic Communication 11-11-11
« Reply #23 on: Sat, 26 November 2011, 14:22:42 »
Has hell frozen over? http://www.trulyergonomic.com/preorder.html

Quote
We are pleased to announce that we have finished manufacturing our initial limited production of the Truly Ergonomic Keyboard. We are also able to confirm we are going to have a very limited quantity of Truly Ergonomic Keyboards available for immediate purchase. These will be delivered within a few days of placing an order.
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Offline Gerk

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Truly Ergonomic Communication 11-11-11
« Reply #24 on: Sat, 26 November 2011, 14:27:04 »
And they even announced it on the blog page too ... no emails from them as of yet though ...

http://www.trulyergonomic.com/blog.html

Quote
The Ticking of the Clock

We are pleased to announce that we have finished manufacturing our initial limited production of the Truly Ergonomic Keyboard. We are also able to confirm we received the keyboards at our warehouse in Vancouver during the fourth week of November, allowing us to deliver all pre-orders soon thereafter.

We are going to have a very limited quantity of Truly Ergonomic Keyboards available for immediate purchase. These will be delivered within a few days of placing an order; if you purchase immediately, you may receive it before Xmas.

The Truly Ergonomic Keyboard is manufactured using gold-plated Cherry MX mechanical keyswitches, either Silent, with a Light-click-sound, or with a Soft linear response.

We offer three main models which differ by the number of keys required for various Languages/Layouts. Customers have the option to order their keyboards with printed letters/symbols on the keycaps or they can have blank keycaps. (learn more)

There is no need to install any software to fully use and enjoy the Truly Ergonomic Keyboard, simply plug–in, as it's Windows, Mac, and Linux compatible.
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Offline Gerk

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Truly Ergonomic Communication 11-11-11
« Reply #25 on: Sat, 26 November 2011, 14:36:19 »
I wonder if they will have any "extras" with cherry mx reds for sale ... especially considering that they are now listing them as an option but didn't give the pre-order people the option to change to that.  I'm going to have to send them an email ... which will probably take a week to get answered :(
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Offline sordna

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Truly Ergonomic Communication 11-11-11
« Reply #26 on: Sun, 27 November 2011, 01:24:05 »
I see Cherry-style stabilizers. Also, it's interesting that the oversized PCB edges will be cut after the installing the switches, not before, if this photo is indeed showing the regular assembly process:

[ Attachment Invalid Or Does Not Exist ] 33043[/ATTACH]
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Offline Gerk

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Truly Ergonomic Communication 11-11-11
« Reply #27 on: Sun, 27 November 2011, 01:39:29 »
Quote from: sordna;459483
I see Cherry-style stabilizers. Also, it's interesting that the oversized PCB edges will be cut after the installing the switches, not before, if this photo is indeed showing the regular assembly process:

Yes, I'd think that's a bit of an odd way to do things too, but at this point I don't care what steps they use as long as it works properly and they finally deliver them :)  

They seem to have added cherry reds to the main lineup as well from what I see on the other pages, which is great.  It's been 2 days for me so far with this Rosewill with reds and I have to say I'm still totally loving these switches, they feel fantastic and it's really easy for me to type on them without bottoming out much.  Did the o-ring mod as well with the 40A rings.  They are just so smooooooth.  I'm hoping that TE will let me change my order to a board with reds (if they have enough) before they ship.
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Offline iMav

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Truly Ergonomic Communication 11-11-11
« Reply #28 on: Wed, 30 November 2011, 20:40:21 »
Has anyone received a shipping notice yet?
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Offline Gerk

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Truly Ergonomic Communication 11-11-11
« Reply #29 on: Wed, 30 November 2011, 21:20:15 »
Nothing here yet.  I did ask them directly when exchanging emails with their support if they had shipping dates since the keyboards were confirmed in their warehouse but I never got a response.
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