Hello,
There seems to be a problem with the order dispatch.
I ordered a Galatic Blue Brushed case (paid 295,14 usd with shipping with 1 EUR = 1.03 USD).
I received a customs invoice of 68 eur (while this object is in category 8473.30.5100 that are exempt of custom duties). Ok, instead of filling a claim, I paid to be sure that the delivery will be fast...
And I got this:
It is nearly as dark as the original plastic case.
Original order :
Expected color
The brushing process was forgotten, or it is not the requested finish, and in either case it is not the same price!
Basically I spent 352 eur (284 + 68), equivalent of 420 usd today (1 EUR = 1.195 USD, and received a box listed 199 usd (166 eur at the current FX rate) !!!!
How to fix this problem ? I am not interested at all with this color and I don’t want to support consequent shipping and customs charges