I visited the store a year and a half ago or so, pretty much by accident - happened to drive through Fairview, and remembered that they were there. Initially I was sure I was in the wrong place, but they showed me the keyboard closet, and were very friendly in showing me around. I didn't know what I wanted, only knew I had a razer blackwidow that didn't work very well with my mac. They showed me a few things, and I ended up leaving with a ducky shine 2 78. Since then I've bought another shine 2 and a shine 3, and even won one of their every 500 contests - got a topre keyboard that my wife loves! Great store, great business, great people!