geekhack Marketplace > Signature Plastics / PimpMyKeyboard

questions to SP regarding the group buys - please contribute

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Elrick:

--- Quote from: stoic-lemon on Thu, 27 February 2014, 04:25:44 ---Isn't it a bit unreasonable to expect them to put every state/province/territory for every country? There is already dropdown for Country. Idon't expect them to put every prefecture in Japan on there.

--- End quote ---

It's called a contract between you the customer and them the seller.  If the address of the customer is misinterpreted then the items won't be delivered.  How is that unreasonable from the customer that actually hands over their money, for a service that wasn't provided?

I know there was always a HUGE fanboy base here on Geekhack for years but now when SP suddenly think they can actually run a Group Buy isn't it time to show the proof now rather than waiting 11 days later to sort out all the important basics?

For those that think addresses aren't important, I'll like to see your face when your package goes awol, what happens to the fanboy stance then (suppose losing $500 to $600USD is nothing to you)  8) ?

Matt3o:
to me the most important things to fix are:

1) full order review/history
2) correct shipping address

Those two are pretty "critical" issues that I hope will be fixed ASAP.

That being said all the bugs that have been reported were fixed pretty quickly, so I'm quite confident everything will be up and running for DSA/PBT.

Krogenar:
I find it sort of funny that people are openly wondering if SP is going to make things right if something goes wrong. Isn't that what they've been doing for all the past groupbuys? Yes, groupbuy organizers are important in solving groupbuy problems, but it really doesn't matter how good a groupbuy organizer is if they don't have a trusted manufacturer behind them in the first place.

I've had nothing but good experiences with SP. Personally, I'm not all that interested in the current keysets being offered, but I think it's a great idea to offer custom keysets directly from the manufacturer. I feel more confident in a groupbuy run by the manufacturer, not less.

JayKthnx:

--- Quote from: Elrick on Thu, 27 February 2014, 06:01:53 ---
--- Quote from: stoic-lemon on Thu, 27 February 2014, 04:25:44 ---Isn't it a bit unreasonable to expect them to put every state/province/territory for every country? There is already dropdown for Country. Idon't expect them to put every prefecture in Japan on there.

--- End quote ---

It's called a contract between you the customer and them the seller.  If the address of the customer is misinterpreted then the items won't be delivered.  How is that unreasonable from the customer that actually hands over their money, for a service that wasn't provided?

I know there was always a HUGE fanboy base here on Geekhack for years but now when SP suddenly think they can actually run a Group Buy isn't it time to show the proof now rather than waiting 11 days later to sort out all the important basics?

For those that think addresses aren't important, I'll like to see your face when your package goes awol, what happens to the fanboy stance then (suppose losing $500 to $600USD is nothing to you)  8) ?

--- End quote ---

I've waited for two months for an $1800 laptop to arrive in Afghanistan before. I know what it's like to sit around helplessly waiting for a big ticket purchase to arrive after inputting your address was sketchy at best. SP has been around for 19 years and Australia isn't exactly remote. Have some faith that their brand new store front will be fixed and all orders will be handled accordingly of don't participate in the group buy. Nobody is forcing you to submit an order. If you're truly worried about receipt of your products and feel you cannot live without this key set, proxy it and pay extra for the warm and fuzzies. It's not exactly a life and death situation though.

Elrick:

--- Quote from: JayKthnx on Thu, 27 February 2014, 06:50:07 ---Nobody is forcing you to submit an order. If you're truly worried about receipt of your products and feel you cannot live without this key set, proxy it and pay extra for the warm and fuzzies. It's not exactly a life and death situation though.

--- End quote ---

Maybe that is why all the other Group Buys are running so successfully (no SP distribution).  Don't worry buddy, you can hold onto your delusions with SP, because it's better to spend my money elsewhere - getting basic addressing done right, is always the first priority with them  :thumb: .

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