Author Topic: Broken keycap replacement  (Read 86771 times)

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Offline athlon7750

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  • Posts: 2
  • Location: Romania
Broken keycap replacement
« on: Mon, 24 February 2014, 13:40:24 »
Hello!

A stem of one of the keycaps on my QFR Red has broken. Is it possible to get replacement keycaps from CM Storm?
I filed a ticket to CM Storm 5 days ago, but haven't received an answer yet.

Thank you.

Offline athlon7750

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  • Posts: 2
  • Location: Romania
Re: Broken keycap replacement
« Reply #1 on: Fri, 07 March 2014, 10:57:13 »
It's been 16 days and I'm still waiting for an answer to my question from CoolerMaster.com customer support....that's just bad...

Offline SpAmRaY

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Re: Broken keycap replacement
« Reply #2 on: Fri, 07 March 2014, 10:58:19 »
I'm not sure if it is available for Romania, but in US they have a chat feature on the support website, maybe you could try that?

Offline user 18

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Re: Broken keycap replacement
« Reply #3 on: Wed, 30 April 2014, 19:40:17 »
Chat feature has been excellent to me with a dead cable. I highly recommend it over filing a traditional ticket
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