geekhack
geekhack Community => Ergonomics => Topic started by: Gerk on Sat, 12 November 2011, 12:35:35
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Was mostly just a request to confirm your shipping address, but there is a little tidbit of information in it as well:
Manufacturing
We are pleased to confirm the schedule to assemble your Truly Ergonomic Keyboard in accordance with your specifications continues to be the third week of November.
We will then transport by Air to our warehouse in Vancouver during the fourth week of November, allowing us to deliver your Truly Ergonomic Keyboard afterwards.
That sort of tells me that they have NOT EVEN STARTED ASSEMBLING YET. I'm getting pretty fed up with these guys, lies, lies, lies. After all of this they had better deliver and it better be the next best thing around. They are trying to build high-end boutique keyboards but they are doing it with a super-cheap OEM type approach. Truly Ergonomics: Why was there a 6+ week wait between when you claim to have all the bits completed and when you are going to start assembling. Either these people are that naive or they are deliberately leading everyone around by the nose. I think it's a bit of both at this point personally.
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THEORY:
Once a weenie, always a weenie.
I'm not joking.
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Well I'm sure the next communication will be something like:
We have identified an issue with the assembly process. Unfortunately it has pointed out an issue with some of the parts manufacture and we have to go back to the design phase. We will ship your keyboards as soon as we get this resolved (meaning another year).
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I think there reply will be.
Thank you for all your money, we have spent it all and still not finished production. Production has stalled until we can con more poor souls out of their hard earned cash so we can carry on production.
Thanks for the lulz
Truly Ergonomics.
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I think there reply will be.
Yes but they have now even stopped taking pre-orders so no more income stream.
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I couldn't agree more fossala. The way that this company conduct business is a total and utter joke. If I had placed an order for this board I would have cancelled it long ago. Not because I would have thought it was a scam, but because their lies are just disrespectful.
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11-11-11 means it will be shipping in 63 days.
At this point I'm honestly not sure they speak binary ;)
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Damn, this sucks. I don't really want this keyboard that badly anymore because I'm working on my own... but I still feel like having it. Might as well use and it later sell it, no? I don't know.
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Why don't you ask them on their facebook page? Just look for Truly Ergonomic Ltd.
People have been putting comments there, and TE seem to respond, public forums like their facebook page are a good place get their attention.
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It has the potential to be a pretty neat board, if it is made. Even better, would be a TE-2 in a year or two with user refinements. But the circus is intolerable, and I doubt there will be any form of support or anything else.
Probably the good news (if they deliver at least one) is Geekhacks ability to re-work the keyboard and make a version of it. Who needs China clones?
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Why don't you ask them on their facebook page? Just look for Truly Ergonomic Ltd.
People have been putting comments there, and TE seem to respond, public forums like their facebook page are a good place get their attention.
Too much work ... I figure either they will ship or it won't and at this point nothing I can say or do is going to change anything and I'd rather spend my time on a forum that I'm interested in. I deal with enough braindead companies and support staffs for clients :)
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They will probably remove anything negative from their Facebook page, so complaining there is useless. They even have a Twitter.
I wish they spent a bit more time figuring out how to manufacture their keyboard on time instead of marketing on social media.
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you know, i really hope the keyboard logic works out, be a shame ppl finally get the keyboard and like the firmware is in beta or something.
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Regarding the firmware:
http://www.trulyergonomic.com/blog.html -> "DIP or double DIP; the technical side of the Truly Ergonomic Keyboard"
I.e. you'll be able to reprogram the board but that means that you'll have to reprogram it with entirely new firmware.
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Well it's now officially the fourth week of November ... does anyone want to start a pool on what the next excuse will be? According to their last correspondence the keyboards should now be assembled (or still in process of assembly) and will be shipped via air this week to their warehouse.
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May be ask them on facebook where things stand, they'll be forced to quickly answer something :-)
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You can't send them messages and you can't post on their page wall ... all you can do is comment on an existing post.
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yes, and I do see them answering on several of post comments
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Meh ... I don't think asking questions is going to change anything anyway. We'll wait and see, have been waiting this long already ...
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lol they suck at social marketing if they can only muster 84 likes.
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lol they suck at social marketing if they can only muster 84 likes.
They don't even have a like button on their site, I think only people that have searched and found them via Facebook directly have "liked" them ... they have made a lot more pre-sales than likes I'm sure. Now if they would just deliver the damned boards ...
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So it is the end of the 4th week of November. Lets see what excuse they'll come up with.
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So it is the end of the 4th week of November. Lets see what excuse they'll come up with.
Ya, that's where my mind is at on it now ... hopefully we're both wrong and they actually have them in hand or at least that they have actually been manufactured now ...
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Has hell frozen over? http://www.trulyergonomic.com/preorder.html
We are pleased to announce that we have finished manufacturing our initial limited production of the Truly Ergonomic Keyboard. We are also able to confirm we are going to have a very limited quantity of Truly Ergonomic Keyboards available for immediate purchase. These will be delivered within a few days of placing an order.
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And they even announced it on the blog page too ... no emails from them as of yet though ...
http://www.trulyergonomic.com/blog.html
The Ticking of the Clock
We are pleased to announce that we have finished manufacturing our initial limited production of the Truly Ergonomic Keyboard. We are also able to confirm we received the keyboards at our warehouse in Vancouver during the fourth week of November, allowing us to deliver all pre-orders soon thereafter.
We are going to have a very limited quantity of Truly Ergonomic Keyboards available for immediate purchase. These will be delivered within a few days of placing an order; if you purchase immediately, you may receive it before Xmas.
The Truly Ergonomic Keyboard is manufactured using gold-plated Cherry MX mechanical keyswitches, either Silent, with a Light-click-sound, or with a Soft linear response.
We offer three main models which differ by the number of keys required for various Languages/Layouts. Customers have the option to order their keyboards with printed letters/symbols on the keycaps or they can have blank keycaps. (learn more)
There is no need to install any software to fully use and enjoy the Truly Ergonomic Keyboard, simply plug–in, as it's Windows, Mac, and Linux compatible.
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I wonder if they will have any "extras" with cherry mx reds for sale ... especially considering that they are now listing them as an option but didn't give the pre-order people the option to change to that. I'm going to have to send them an email ... which will probably take a week to get answered :(
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I see Cherry-style stabilizers. Also, it's interesting that the oversized PCB edges will be cut after the installing the switches, not before, if this photo is indeed showing the regular assembly process:
[ATTACH=CONFIG]33043[/ATTACH]
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I see Cherry-style stabilizers. Also, it's interesting that the oversized PCB edges will be cut after the installing the switches, not before, if this photo is indeed showing the regular assembly process:
Yes, I'd think that's a bit of an odd way to do things too, but at this point I don't care what steps they use as long as it works properly and they finally deliver them :)
They seem to have added cherry reds to the main lineup as well from what I see on the other pages, which is great. It's been 2 days for me so far with this Rosewill with reds and I have to say I'm still totally loving these switches, they feel fantastic and it's really easy for me to type on them without bottoming out much. Did the o-ring mod as well with the 40A rings. They are just so smooooooth. I'm hoping that TE will let me change my order to a board with reds (if they have enough) before they ship.
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Has anyone received a shipping notice yet?
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Nothing here yet. I did ask them directly when exchanging emails with their support if they had shipping dates since the keyboards were confirmed in their warehouse but I never got a response.
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Do we know what these things cost yet?
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Nope. The order page is still a form to send an email and any textual stuff just says it's "priced competitively" with other boards with a similar feature set (there are other split + matrix mech keyboards? LOL)
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That sounds like we're looking at Kinesis territory. $300ish.
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Who knows. I think first things first they need to actually deliver the first round. Can you imagine if this was a group buy? How the people would be freaking over the amount of time it's taking ... it also seems like they did a "first run" and after that they won't have any stock again. I thought I remembered the price being around $200 before they took down the preorder stuff .. but it's possible they could jack it up higher too. I think they are waiting to see how things work out here before they set a final price.
I'm just concerned as to why we are still waiting if they boards have been sitting in the warehouse for a week already as they stated ... maybe they are trying to scrimp and save by doing some final assembly bits themselves (like boxing?) -- doesn't make a lot of sense, but who knows what is going on there. I just want my board that I "bought" a long long time ago.
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I'm just concerned as to why we are still waiting if they boards have been sitting in the warehouse for a week already as they stated
I wouldn't be surprised if they sent out some sort of email saying "We're very sorry, but the order received wasn't up to our high standards. We will need to redesign and find another manufacturer to build the keyboard which will meet our high specifications. Rest assured you will receive your keyboard as soon as we are able to produce it and get it right. Expect it to be no later than 2015. Thank you again for your patience."
For a laugh, have a look at this post (http://geekhack.org/showthread.php?8245-I-need-a-GOOD-Ergonomic-Keyboard&p=145130&viewfull=1#post145130) from December, 2009. They then were expecting to have a product by 2nd quarter, 2010. And nearly two years later, still no keyboard.
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The moment these keyboards are delivered (**IF**), I get the feeling 99% of everything will be forgiven, especially if the keyboard is overall decent. So I look forward to a resolution: A) deliver the damn things so I can get some feedback on a few features that I may want to incorporate into other mods, B) have the two 17 year olds go belly up officially, C) for lulz, start taking additional pre-orders for the "keyboard that shall not be had".
I will be curious to see what "high standards" means in their eyes, since they are using that as a primary excuse.
And I still believe (since they downgraded their high standards to dip switches) that we could have made one of these in 90 days. (See Phantom for a great example).
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I asked a question on their facebook page and they deleted the entire entry!
I only asked if their keyboard was adjustable. Okay, it was a little bit mean, but they were suggesting it.
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I see Cherry-style stabilizers. Also, it's interesting that the oversized PCB edges will be cut after the installing the switches, not before, if this photo is indeed showing the regular assembly process:
(Attachment) 33043[/ATTACH]
Could the oversized PCB indicate that this is just a test assembly of a prototype?
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Damn you hoggy! You got a Datahand and now you are getting too big for your britches! Now those clowns will never deliver that stupid keyboard! LOL
How's that dvorak on your Datahand coming along?
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I asked a question on their facebook page and they deleted the entire entry!
I only asked if their keyboard was adjustable. Okay, it was a little bit mean, but they were suggesting it.
Darn you hoggy! You get a Datahand and you start pushing all the old style keyboards around! Now those weak bastards will never deliver that stupid board! LOL
How's that dvorak on your Datahand coming along?
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I love the datahand. I must confess that it's been sitting in a cupboard for a while now. Got to 20wpm on it quite quickly, but had to put it away for a couple of weeks. Slap wrists...
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I love the datahand. I must confess that it's been sitting in a cupboard for a while now. Got to 20wpm on it quite quickly, but had to put it away for a couple of weeks. Slap wrists...
YIKES! Don't let Webwit know it's there, I'd hate to hear that some guy dressed in black with a dagger in his mouth burst through your window and beelined it for the cupboard then left "The Duck was here" calling card!!!!
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"All because the Duck loves Datahands..."
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- DataDuck -
A recurring thought I've had for a few years was to create a supplemental Datahand website (with Datahands blessing) for user group information, support, FS/WTB, mods/repairs, gallery, links to anything Datahand on the web, blah blah blah. It would be the 'go to' place for everything Datahand, and possibly would be able to also keep it 'out there' a bit more which might be good overall.
Just blabbing.