Got an email from cannon keys today:
http://imgur.com/a/aiNuDM1I'm having a hard time getting the link to the form, since when I copy it, it links to the form that I filled out(and I don't what y'all to edit my form
) not to a new form, please check you email if you ordered from cannon keys.
Below is content of the email:
As you may know, a few of the keys that shipped with the original WoB/BoW Icon mod kit were not up to GMK's quality standards. After a lot of discussion between our EU vendor and GMK, GMK has decided to send out replacement kits with those few keys.
The replacements arrived here in early August, but we've been quite busy shipping out other GBs and moving. Our apologies! We would have preferred to take care of this earlier, but this was unplanned and unscheduled work for us.
All that being said - we are excited to get these replacements out to you! But we do need some help from you. It's been quite a while since the original GB shipped, and we understand that many people have moved, especially given the ongoing pandemic.
To that note, we are requiring everyone to claim their replacement by filling in this form. We wish we could have implemented a more automated solution, but unfortunately, that would take even more time, and we want to get these replacements out to you sooner, rather than later!
Unfortunately, GMK is not refunding CannonKeys for the shipping cost of these items. But we don't believe you should have to pay for a GMK mistake, and still want to provide a great customer experience to you all. To that note - by default, we will cover the cost of shipping out replacements, but if you'd like to help out, please indicate as such on the form.
To get these out in a timely manner, we will be shipping in two waves - one wave will go out on Monday September 28th, and will include any claims submitted by the end of Saturday, September 19th. The next wave will go out on Monday October 5th, and will include any new claims submitted by the end of Saturday, October 3rd. You have 2 weeks to fill in the form and submit your claim!
Thanks,
The CannonKeys Team
TL;DR:
Replacement Keys are here for WoB/BoW Icon Mods
CannonKeys is covering the cost of shipping, unless you opt-in to pay the cost of shipping.
GMK is not refunding us for the cost of shipping.
Submit your claim here by Saturday October 3rd: CLAIM FORM