Author Topic: UPS is sometimes terrible (Read 8107 times)

EverythingIBM · « **on:** Mon, 17 May 2010, 19:56:16 »

Okay, before I give this little woeful tale, I'll say that I did get the intellistation, but not without some rage.

I got an email notification saying that UPS delivered the computer. Uhhh really? It's not HERE! So I was slowly simmering in my anger and at the same time mad that there's a chance I may actually never see it; a refund is one thing, but this is one killer computer. It's like punching someone in the face and then bandaging it up.

Anyways, after thinking it over, I tried using UPS's "authenticated" tracking system, you know, you put your little code in with your postal code, and it lets you see other details INCLUDING the signed signature. Well, apparently my postal code and access code were incompatible. I reviewed the email they sent me, and I paused, THEY GOT THE NUMBER WRONG. 16 instead of 19.

So I raced out the door running to house 16, and there it was, the box. Apparently the fellow living at house 16 said the UPS guy just put it there and didn't even GET a signed signature and simply waved as he drove away. Well, he phoned UPS to come and "redeliver it", UPS said they would in a few minutes, but of course it was sitting there for a few hours getting nice and steamy (perhaps that's a good thing as I now have it opposed to UPS doing something else stupid as they try to "redeliver it" a few houses down). Anyways, I told him that it was a computer; he said that's a very bad thing for UPS to mess up, and he was leaving soon anyways. So I just took it instead of it being at the mercy of any stranger walking by who thinks they might need an intellistation.
Mind you, I didn't enjoy lugging that huge box.

So, UPS didn't get a signature (when it said they did; I'm curious as to what they would have put, although I CAN'T TELL since it won't verify with their stupid codes), didn't even ask for payment, and delayed their attempt at redelivering it, let alone getting the address wrong WHEN IT WAS BILLED CORRECTLY. Here's a tip for those who want to be a "UPS delivery man", make sure you don't have dislexia.

I'll turn the computer on later to see if it actually works (being an IBM it probably will), but, I'm just so angry about this and attempting to calm down. Some nice cold juice with a little relaxation may help.

It looks like a very tasty computer though, yum. At least I have a story to tell; I never actually had to pick up my parcel FROM SOMEONE ELSE'S HOUSE.

PS: I don't want to begin my rant on how they delivered my 300PL.

ch_123 · « **Reply #1 on:** Mon, 17 May 2010, 20:01:05 »

Surely our resident grammar fascist didn't manage to misspell dyslexia? The irony, the irony.

EverythingIBM · « **Reply #2 on:** Mon, 17 May 2010, 20:09:51 »

Quote from: ch_123;183338

Surely our resident grammar fascist didn't manage to misspell dyslexia? The irony, the irony.

I'm so mad right now I don't even care.

kishy · « **Reply #3 on:** Mon, 17 May 2010, 20:12:03 »

My comparisons would all be UPS vs Canada Post.

From what I've witnessed of the two, UPS delivery staff are far more careless with packages...I've seen one set down a box rather aggressively on my front step, they drive like maniacs (relevant because items could fall from the racks in the truck when taking corners at 30-40km/h), they balance the electronic signature thing in one hand and the box in the other and won't let you even read the return address before signing (how am I supposed to refuse a package if you won't let me see what it is?)

Canada Post workers on the other hand will approach the door with the signature thing (if applicable), inform you they've got a package for you, would you like to see it...they'll bring it from the truck, let you check out the label, and you sign once you've acknowledged you're accepting it (again, if applicable).

kishy · « **Reply #4 on:** Mon, 17 May 2010, 20:16:38 »

Quote from: me

drive like maniacs

EverythingIBM · « **Reply #5 on:** Mon, 17 May 2010, 20:23:33 »

Canada post delivered me a VHS that I ordered in some soaking wet bag... they said it somehow got lost.

Yeah, the box the computer was shipped in had dents, and it was really dirty. Luckily neogeo computers packed it well.

Zalusithix · « **Reply #6 on:** Mon, 17 May 2010, 21:46:37 »

There's no such thing as "best in the US", just "best in my area". I'd take UPS ground over Fedex ground here. While neither are great, I've yet to have Fedex ground not screw up on a delivery in some way shape or form.

Order of preference for me around here based on my experiences: Fedex Air > UPS Air > UPS Ground > Fedex Ground.

HaaTa · « **Reply #7 on:** Mon, 17 May 2010, 22:00:20 »

I hate UPS, as they like to leave things on your front porch... Other than that, usually don't have any problems with them.

FedEx is good in Canada. I have a cousin who works in the FedEx hangers in Toronto, he warns everyone NOT to label thing as Fragile, as the sorters like to play football with those ones. Making something as inconspicuous as possible is usually best.

skcheng · « **Reply #8 on:** Mon, 17 May 2010, 22:03:17 »

UPS manages to destroy anything and everything sent to me in Northern Jersey. And I like my delivery guy. I just see what the boxes look like when they arrive at my office or at home. Pack EXTREMELY well if you're using UPS.

UPS Parody.....or is it???

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Author Topic: UPS is sometimes terrible (Read 8107 times)