geekhack

geekhack Marketplace => Vendor Forums => Vendor Feedback => Topic started by: GON on Tue, 02 December 2014, 02:50:12

Title: Feedback Thread for GON's KeyboardWorks
Post by: GON on Tue, 02 December 2014, 02:50:12
Mod Note: post feedback for GON's KeyboardWorks in this thread.


Dear guys,

I could not log-in Skype so far... I lost my password.
But I could manage to recover mine and logged in.

I will keep logged in to be in touch.

I will answer the calls if I'm not too busy or in bed.
But would you give me some help?

I could not log in the skype at first because I could not answer all the calls rushing in...
But I decided I should not logged out, because I have to be in touch.
I would not be able to update all your orders at the right time you called me, but I will talk with you so that I can give you trust that I won't run away. ;)

My Skype ID is the same

GONsKeyboardworks



Anyone who visit Korea can meet me at Somerset Palace Hotel in Seoul.
I have my office here. Very near from travel sites like Insa-Dong or Old Korean Palaces.

Dear Guys,

I'm not a scammer.
But I can't ship full-assembly orders right away...

I'm rarely taking full-assembly orders these days...
(Some of you would know it. I told recent customers to delay their assembly order because I can't work on it now.)

I will consult all the customers who would place full-assembly kbds, so that they can make a right decision.
I'm delaying assembly orders, not to be taken at the moment.

I'm on-line at Skype.
Anyone can contact me if I'm not too busy, driving a car, or in bed.

GONsKeyboardworks


So sorry guys....
Title: GON Artisan/Vendor Review
Post by: byker on Wed, 20 July 2016, 01:51:56
Hello users,

The mod team is currently undergoing an artisan/vendor review of GON, and will update this thread with more information as it comes. We will be attempting to contact GON during this process. Sorry for our delay in getting this started.

Please share any recent experiences if they have not already been posted in one of the other threads in this subforum.

Title: Re: GON Artisan/Vendor Review
Post by: rowdy on Wed, 20 July 2016, 06:00:37
GON was last active today.

It's a shame if another established member has gone AWOL.
Title: Re: GON Artisan/Vendor Review
Post by: joey on Wed, 20 July 2016, 06:11:22
GON was last active today.
He hasn't posted since jan 2015.
Title: Re: GON Artisan/Vendor Review
Post by: byker on Thu, 21 July 2016, 22:19:24
Any more feedback? Positive or negative!
Title: Re: GON Artisan/Vendor Review
Post by: Sifo on Thu, 21 July 2016, 22:26:16
I've personally never had a single issue with him but even I can't defend him anymore, the verdict should be pretty obvious.
Title: Re: GON Artisan/Vendor Review
Post by: rowdy on Fri, 22 July 2016, 05:28:12
GON was last active today.

He hasn't posted since jan 2015.

When I say "last active", I'm simply referring to the text on the profile page.  According to that he was "last active" today.

[attachimg=1]
Title: Re: GON Artisan/Vendor Review
Post by: asgeirtj on Sat, 30 July 2016, 16:58:15
My experience:  Ordered a preassembled board Dec 2014, the tally was about 500$.  Still haven't received anything.  Last reply from him was the 9th of March 2015, which was a reply to a post from the 7th of January 2015.  Since then I've sent him 10 emails no reply.  I've tried to contact him over some form on his website and via skype, nothing.  Since then I've tried asking him to just send me the parts with no assemble but no reply.  I've even said that I'd like to cancel the order and get a refund but no reply. 

Edit: and of course he asked me to send the payment as gift, so I couldn't do anything.  It never ocurred to me that this would happen as his reputation seemed to be good at the time of purchase. 
Title: Re: GON Artisan/Vendor Review
Post by: Naweo on Sat, 30 July 2016, 17:12:05
2 years ago, when I first started getting knowledge of keyboards, I ordered a fully assembled GON keyboard, 75% size.

Today, I do not necessarily think I will find use of this keyboard - non-the-less - I would still very much like to receive it. Or even better, get my money back.

I miss everything of it, and I submitted my order 2 years ago.

I have been unable to get in contact - not a single response - for over a year. This includes hundreds of emails, phone calls and other attempts.
Title: Re: GON Artisan/Vendor Review
Post by: rempire on Sat, 30 July 2016, 17:26:26
Ordered a fully assembled nerd60 in Oct. 2015*.

I have sent a few emails regarding status. Only response was in May; no definitive completion time-frame was given.

I recently inquired about adjusting the layout. Hoping to receive a response.

Edit: corrected year
Title: Re: GON Artisan/Vendor Review
Post by: SixtyLife on Sat, 30 July 2016, 17:32:56
I ordered an unassembled kit from him, it arrived in 1 month. I recommended him to a friend who ordered an assembled keyboard from him in April 2015. He's still waiting. All emails and skype calls/messages from my friend have been ignored by GON. Won't be recommending GON ever again.
Title: Re: GON Artisan/Vendor Review
Post by: mattycee on Sat, 30 July 2016, 21:40:16
Ordered fully assembled TKL board from him last march. Have not replied since the day I purchased the board. Sent an email pretending to want to buy a board from him last month and he actually replied and encouraged me to buy a board. Seems like the only time this guy is replying is when you are planning to send him money.
Title: Re: GON Artisan/Vendor Review
Post by: Waateva on Sat, 30 July 2016, 21:47:44
That's gotta be at least a couple thousand dollars worth of stuff that hasn't been fulfilled judging just from the last few comments, and while delays are fine going unresponsive for months on end is most definitely not.
Title: Re: GON Artisan/Vendor Review
Post by: nugglets on Sat, 30 July 2016, 22:12:48
Ordered fully assembled TKL board from him last march. Have not replied since the day I purchased the board. Sent an email pretending to want to buy a board from him last month and he actually replied and encouraged me to buy a board. Seems like the only time this guy is replying is when you are planning to send him money.

This right here is the biggest problem.

Actively ignoring inquiries from paid customers, many of whom have been waiting a year or more, while inviting more people to send you money for products and services you know you will not complete anywhere close to the timeframe quoted on the site.

I don't know what else you could possibly call that aside from straight up fraud.
Title: Re: GON Artisan/Vendor Review
Post by: chuckdee on Sun, 31 July 2016, 13:04:59
This right here is the biggest problem.

Actively ignoring inquiries from paid customers, many of whom have been waiting a year or more, while inviting more people to send you money for products and services you know you will not complete anywhere close to the timeframe quoted on the site.

Agreed.  That more than anything else, is very incriminating, and can't just be passed off.
Title: Re: GON Artisan/Vendor Review
Post by: Xiro7 on Sun, 31 July 2016, 20:13:46
Inquired about an assembled and I told him I was concerned about the delay and he said "I can do a Q.C. by GON which means I have someone do the build of the keyboard and I do the final tuning and inspection. I ensure it is as good as if I built it myself. That would take a month to complete." I agreed to the order. Several months passed and I received no keyboard and inquired about the status of the keyboard with no response. I then sent an email saying I would open a PayPal dispute if I hadn't heard back. He sent me a picture with the parts and said "My keyboard was ready to be built. Sorry for the delay." The PayPal dispute period passed and now he will no longer respond to my emails. He purposely baited me along. It has been around 9 months since my original order.
Title: Re: GON Artisan/Vendor Review
Post by: ManicMatt1125 on Tue, 09 August 2016, 07:17:34
I placed my order February 7th 2015, and paid in full the same day. I understood from the beginning that he has a long turnaround time, and was willing to wait a year plus.

After I placed my order, I made my first attempt to call him, June 2015. I was able to reach him on his cell phone, and he stated that there was an issue with the case and/or PCB and it would be another few months. I told him thank you for the update. I proceeded to contact him again around October 2015, for another update. This time, despite my repeated attempts at calling both his cell and skype, I was unable to get a hold of him. I tried to email him, and open a ticket up on his website, all to no avail. I tried this several times a month from October until March this year. My problem with this is not the wait time. I understand custom orders take a while, but it is the complete lack of communication. This communication breakdown has me worried, given the fact that I sent $618.70 via Paypal gift, with no recourse. I even went so far as to ask him for parts only, or any sort of modification to my order that he needed in order for me to receive SOMETHING, but each attempt at reaching out to him has gone unanswered. The fact that he will respond to potential clients, but not to people who have already paid is bad business, and also just plain rude.


My desired outcome - Money Back or a Keyboard, at this point I will take pretty much any comparable Korean custom.
Title: Re: GON Artisan/Vendor Review
Post by: ManicMatt1125 on Tue, 09 August 2016, 07:31:51
Handy form below. Hopefully this can quantify the outstanding orders, as well as the dollar amount and length of time.

Form Link https://goo.gl/forms/I45aoK4OvvtPnkhy2 (https://goo.gl/forms/I45aoK4OvvtPnkhy2)

Response Link https://docs.google.com/spreadsheets/d/1-LurYVItdxrx2J7V8HuMMHLERtldcT1JYzxZfe2mA-4/edit?usp=sharing (https://docs.google.com/spreadsheets/d/1-LurYVItdxrx2J7V8HuMMHLERtldcT1JYzxZfe2mA-4/edit?usp=sharing)
Title: Re: GON Artisan/Vendor Review
Post by: kingpilcrow on Tue, 09 August 2016, 19:39:35
GON was last active today.
He hasn't posted since jan 2015.

I'd say GON is gone.
Title: Re: GON Artisan/Vendor Review
Post by: SpAmRaY on Tue, 09 August 2016, 19:47:57
GON was last active today.
He hasn't posted since jan 2015.

I'd say GON is gone.
I know reading is hard but Gon just posted a few days ago.
Title: Re: GON Artisan/Vendor Review
Post by: ManicMatt1125 on Tue, 09 August 2016, 21:42:25
Yes, he posted something about his new PCB taking precedence over our paid for orders

Sent from my SM-G928V using Tapatalk

Title: Re: GON Artisan/Vendor Review
Post by: rowdy on Tue, 09 August 2016, 21:51:31
He also posted that his Skype is open again after password recovery.
Title: Re: GON Artisan/Vendor Review
Post by: ideus on Tue, 09 August 2016, 21:52:39
Two orders delivered in less than three weeks each, with no issues, they included PCBs, a case and small components like diodes, stabs, resistors, nothing assembled, though.
Title: Re: GON Artisan/Vendor Review
Post by: ManicMatt1125 on Sun, 21 August 2016, 14:28:07
Hi Mods, any update on this? I notice one individual has received a respond from GON.
Title: Re: GON Artisan/Vendor Review
Post by: xondat on Sun, 21 August 2016, 15:02:15
Placed an order and emailed twice, but no response.
Title: Re: GON Artisan/Vendor Review
Post by: xondat on Mon, 22 August 2016, 10:45:50
Placed an order and emailed twice, but no response.

Update! He told me lead time was 1-2 weeks. I've paid via goods and bought a TKL housing and PCB. I will keep this thread updated on what happens.
Title: Re: GON Artisan/Vendor Review
Post by: romevi on Mon, 22 August 2016, 12:49:41
Placed an order and emailed twice, but no response.

Update! He told me lead time was 1-2 weeks. I've paid via goods and bought a TKL housing and PCB. I will keep this thread updated on what happens.

Dang. when did he respond? I emailed a couple o' times re: the NerD TKL PCB.
Title: Re: GON Artisan/Vendor Review
Post by: xondat on Mon, 22 August 2016, 13:02:05
Placed an order and emailed twice, but no response.

Update! He told me lead time was 1-2 weeks. I've paid via goods and bought a TKL housing and PCB. I will keep this thread updated on what happens.

Dang. when did he respond? I emailed a couple o' times re: the NerD TKL PCB.
6 hours ago!
Title: Re: GON Artisan/Vendor Review
Post by: xondat on Fri, 26 August 2016, 05:13:39
Just emailed him asking for an update... I will update.

I've realized I'm basically ordering to test him, if it doesn't work out then he's already breaking a couple of rules using PayPal so I'll report him :))
Title: Re: GON Artisan/Vendor Review
Post by: ManicMatt1125 on Sat, 27 August 2016, 17:16:38
Please delete
Title: Re: GON Artisan/Vendor Review
Post by: ManicMatt1125 on Mon, 29 August 2016, 07:35:00
I just spoke with him via skype. He said he will ship me out parts only in 2 weeks. This is good enough for me


Sent from my SM-G928V using Tapatalk

Title: Re: GON Artisan/Vendor Review
Post by: mattycee on Wed, 31 August 2016, 00:01:07
Please delete

LOL only you matter?
Title: Re: GON Artisan/Vendor Review
Post by: ManicMatt1125 on Wed, 31 August 2016, 06:56:04
Please delete

LOL only you matter?
I was referring to comment


Sent from my SM-G928V using Tapatalk
Title: Re: GON Artisan/Vendor Review
Post by: ReverbSlush on Wed, 31 August 2016, 07:15:28
this may be the dumbest question of the year... but if I were to order a silencing pad and some LED's off his website, would I get the items in a timely fashion?

Edit: you know what, nevermind. I don't want to support someone treating other people badly.
Title: Re: GON Artisan/Vendor Review
Post by: ideus on Wed, 31 August 2016, 08:04:50
this may be the dumbest question of the year... but if I were to order a silencing pad and some LED's off his website, would I get the items in a timely fashion?

Edit: you know what, nevermind. I don't want to support someone treating other people badly.

Most parts and components that do not require assembly are shipped and delivered within reasonable times, often; but, anything that takes additional work may not.
Title: Re: GON Artisan/Vendor Review
Post by: xondat on Tue, 06 September 2016, 03:39:10
Test progress?

After sending 4 emails that were ignored, I started a dispute on PayPal. Shockingly, he got back to me the next day saying that he'll ship this week. I doubt it will happen, but he did show me this picture - I ordered the housing and PCB, both are in the picture.

(http://i.imgur.com/Nexe7BQ.jpg)
Title: Re: GON Artisan/Vendor Review
Post by: xondat on Tue, 13 September 2016, 04:05:59
My housing and PCB was shipped today. Slight disbelief but we'll see.
Title: Re: GON Artisan/Vendor Review
Post by: romevi on Tue, 13 September 2016, 09:57:08
So all it takes is a dispute...  :))
Title: Re: GON Artisan/Vendor Review
Post by: xondat on Tue, 13 September 2016, 10:38:43
So all it takes is a dispute...  :))
And poking a lot... I think 4 emails went unanswered in the end.

Quote from: GON
I shipped your order, but will take longer than normal because we have long holidays now.
...
Please allow me some more days for delivery. ;)
Time to hold my butt and wait.
Title: Re: GON Artisan/Vendor Review
Post by: Waateva on Tue, 13 September 2016, 11:13:38
Quote from: GON
I shipped your order, but will take longer than normal because we have long holidays now.
...
Please allow me some more days for delivery. ;)
Time to hold my butt and wait.

(http://butt.holdings/hold-onto-your-butts.gif)
Title: Re: GON Artisan/Vendor Review
Post by: Sifo on Tue, 13 September 2016, 23:56:46
hmm I kinda want an extra nerd pcb in case i ever have to rebuild my LZ-S. I've never had a problem with him in the past 3 or so times I've ordered but even I'm a little nervous now :(
Title: Re: GON Artisan/Vendor Review
Post by: xondat on Wed, 14 September 2016, 04:57:09
hmm I kinda want an extra nerd pcb in case i ever have to rebuild my LZ-S. I've never had a problem with him in the past 3 or so times I've ordered but even I'm a little nervous now :(
I guess you can just dispute, seemed to work fine

I will note that this shouldn't be necessary, as some people seem to think it's absolutely fine to dispute on a transaction/order.
Title: Re: GON Artisan/Vendor Review
Post by: xondat on Tue, 20 September 2016, 09:03:12
My housing and PCB was shipped today. Slight disbelief but we'll see.
Tracking is showing something!!
Title: Re: GON Artisan/Vendor Review
Post by: Heezy on Tue, 20 September 2016, 10:50:19
My housing and PCB was shipped today. Slight disbelief but we'll see.
Tracking is showing something!!

what does it show though?

reading all these drama in gh is fun
Title: Re: GON Artisan/Vendor Review
Post by: xondat on Tue, 20 September 2016, 11:25:51
My housing and PCB was shipped today. Slight disbelief but we'll see.
Tracking is showing something!!

what does it show though?

reading all these drama in gh is fun
It's moving bloody quickly. Its just landed in London.
Title: Re: GON Artisan/Vendor Review
Post by: xondat on Fri, 23 September 2016, 07:50:35
(http://i.imgur.com/mNmnVXZ.jpg)

Got it today. Just over a month from order to receiving it. Many emails went un-responded, and I had to dispute on PayPal... But it got here. Your milage may vary.
Title: Re: GON Artisan/Vendor Review
Post by: Heezy on Fri, 23 September 2016, 09:22:24
Show Image
(http://i.imgur.com/mNmnVXZ.jpg)


Got it today. Just over a month from order to receiving it. Many emails went un-responded, and I had to dispute on PayPal... But it got here. Your milage may vary.

rip

it's over for people who cant dispute
Title: Re: GON Artisan/Vendor Review
Post by: chuckdee on Fri, 23 September 2016, 09:58:50
Got it today. Just over a month from order to receiving it. Many emails went un-responded, and I had to dispute on PayPal... But it got here. Your milage may vary.

Doesn't seem like the type of person that GH would want to have a section for.  But I suppose opinions vary.
Title: Re: GON Artisan/Vendor Review
Post by: pwade3 on Fri, 23 September 2016, 10:02:55
Got it today. Just over a month from order to receiving it. Many emails went un-responded, and I had to dispute on PayPal... But it got here. Your milage may vary.

Doesn't seem like the type of person that GH would want to have a section for.  But I suppose opinions vary.

I think at this point, they need to have something here about GON. If you remove all trace of him, more people will keep getting screwed over.
Title: Re: GON Artisan/Vendor Review
Post by: xondat on Fri, 23 September 2016, 10:09:11
Show Image
(http://i.imgur.com/mNmnVXZ.jpg)


Got it today. Just over a month from order to receiving it. Many emails went un-responded, and I had to dispute on PayPal... But it got here. Your milage may vary.

rip

it's over for people who cant dispute
Pretty much, I'm still surprised I was actually able to get it.

Got it today. Just over a month from order to receiving it. Many emails went un-responded, and I had to dispute on PayPal... But it got here. Your milage may vary.

Doesn't seem like the type of person that GH would want to have a section for.  But I suppose opinions vary.
I think it needs to exist so people are aware, and many people have been screwed over by him.
Title: Re: GON Artisan/Vendor Review
Post by: chuckdee on Fri, 23 September 2016, 10:47:43
Got it today. Just over a month from order to receiving it. Many emails went un-responded, and I had to dispute on PayPal... But it got here. Your milage may vary.

Doesn't seem like the type of person that GH would want to have a section for.  But I suppose opinions vary.
I think it needs to exist so people are aware, and many people have been screwed over by him.

Having it as a vendor forum implies a certain amount of endorsement, however.  Collecting the negative experiences into a thread would seem to be enough.  Perhaps even post that in the root vendor area rather than him having his own forum.
Title: Re: GON Artisan/Vendor Review
Post by: mattycee on Sat, 01 October 2016, 20:36:22
so uh.... is there any mod's here. I swear they just made this post to shut everyone up.
Title: Re: GON Artisan/Vendor Review
Post by: Puddsy on Sat, 08 October 2016, 18:21:26
so uh.... is there any mod's here. I swear they just made this post to shut everyone up.

Vendor reviews take a long time, and a lot of internal discussion. The GH mod team is fairly small compared to other, similar size forums, and a lot more money changes hands.

Be patient, answers will come.
Title: Re: GON Artisan/Vendor Review
Post by: rowdy on Sun, 09 October 2016, 03:56:50
so uh.... is there any mod's here. I swear they just made this post to shut everyone up.

Vendor reviews take a long time, and a lot of internal discussion. The GH mod team is fairly small compared to other, similar size forums, and a lot more money changes hands.

Be patient, answers will come.

And also this particular case is slightly murky, as it seems that GON has been replying and sending some stuff out.
Title: Re: GON Artisan/Vendor Review
Post by: user 18 on Tue, 11 October 2016, 15:07:26
so uh.... is there any mod's here. I swear they just made this post to shut everyone up.

Vendor reviews take a long time, and a lot of internal discussion. The GH mod team is fairly small compared to other, similar size forums, and a lot more money changes hands.

Be patient, answers will come.

so uh.... is there any mod's here. I swear they just made this post to shut everyone up.

Vendor reviews take a long time, and a lot of internal discussion. The GH mod team is fairly small compared to other, similar size forums, and a lot more money changes hands.

Be patient, answers will come.

And also this particular case is slightly murky, as it seems that GON has been replying and sending some stuff out.

Thanks to both of you for making those points.


Just to clarify, right now we're working on figuring out what will be best for the community in the long term, and we're looking into a few different options. More information is always useful, so if anyone has updates to post, please do so.
Title: Re: GON Artisan/Vendor Review
Post by: FRnunurs on Thu, 13 October 2016, 14:32:33
I ordered a TKL this summer (2016-08-05).
I Tried multiple times to contact GON (by skype call / skype messages / mail / website messages on order page) just to get a simple acknowledge of this order ... and possibly an ETA.

0 reply.

Gon if you reading this, please just drop me an ACK and tell us that you're still alive :-)
Title: Re: GON Artisan/Vendor Review
Post by: xondat on Thu, 13 October 2016, 14:33:47
I ordered a TKL this summer (2016-08-05).
I Tried multiple times to contact GON (by skype call / skype messages / mail / website messages on order page) just to get a simple acknowledge of this order ... and possibly an ETA.

0 reply.

Gon if you reading this, please just drop me an ACK and tell us that you're still alive :-)
8th of May or 5th of August?

I wouldn't bet on him replying...
Title: Re: GON Artisan/Vendor Review
Post by: FRnunurs on Thu, 13 October 2016, 14:35:16
8th of May or 5th of August?

I wouldn't bet on him replying...

August  ;) ... I like to live on the edge but still ... I'm just asking for an ACK :/
Title: Re: GON Artisan/Vendor Review
Post by: xondat on Thu, 13 October 2016, 14:37:38
8th of May or 5th of August?

I wouldn't bet on him replying...

August  ;) ... I like to live on the edge but still ... I'm just asking for an ACK :/
I ordered after you and have already got mine. I disputed. I would suggest the same as it seems obvious the dispute forced GON to ship or refund. Personally, don't risk it.

I ordered a TKL housing and PCB.
Title: Re: GON Artisan/Vendor Review
Post by: Wknd_Warrior on Fri, 11 November 2016, 02:04:54
Does anyone have any news regarding GON? I also oredered a custom TKL keyboard (2016-05-20) with assembly. Have tried to contact him in the beginning of november about seven times through the website and through mail. Not a singel answer. Off course i payed in advance  :(
Before my buy i contacted him and told him i was intrested in a keybord, he got back to me instantly. Not answering his customers that have paid him money is just plain RUDE.
I begin to think my money is long gone by now....
Title: Re: GON Artisan/Vendor Review
Post by: suicidal_orange on Fri, 11 November 2016, 02:23:14
Does anyone have any news regarding GON? I also oredered a custom TKL keyboard (2016-05-20) with assembly. Have tried to contact him in the beginning of november about seven times through the website and through mail. Not a singel answer. Off course i payed in advance  :(
Before my buy i contacted him and told him i was intrested in a keybord, he got back to me instantly. Not answering his customers that have paid him money is just plain RUDE.
I begin to think my money is long gone by now....

You're within six months so if you didn't pay by gift file a dispute - if GON doesn't respond at least you get your money back.


For the record I contacted GON posing as a potential customer wanting a board and he didn't even reply - this is an improvement on taking everyone's money and not sending goods, but a 'sorry I'm busy' would have been nice.
Title: Re: GON Artisan/Vendor Review
Post by: Wknd_Warrior on Fri, 11 November 2016, 02:37:14
Yes i have tried to dispute but i payed through paypal to his mailadress (he told me that was the way) and then you can't dispute. So yes, I know it was kind of a gamble but i had only heard good things about him and his work.
I can sure accept a long wait without a problem but not answering a mail just giving me an update that's not ok.
But lets hope his just really busy and start delivering keyboards again soon :)
Title: Re: GON Artisan/Vendor Review
Post by: nugglets on Fri, 11 November 2016, 03:39:17
Yes i have tried to dispute but i payed through paypal to his mailadress (he told me that was the way) and then you can't dispute. So yes, I know it was kind of a gamble but i had only heard good things about him and his work.
I can sure accept a long wait without a problem but not answering a mail just giving me an update that's not ok.
But lets hope his just really busy and start delivering keyboards again soon :)

Don't give up. If you actually call PayPal they do have the authority to dispute even gift transactions. Explain that it was the only option you were given to pay for goods, that the seller has stopped responding and that you received nothing while he continues to operate using their service. Also mention that he has prior disputes on his account for the same reasons, which you have only recently been made aware of.

If they say there's nothing they can do, ask to speak to a supervisor. It is within their power, you just need to find someone willing to exercise that power. Keep calling back until you get someone who will act. You have 9 days left in the 6 month period, after which it will become more difficult (but still not impossible) to get your money back.

Even if you still want the board, we've seen examples where filing a dispute is what finally gets him to start responding and working with you.

Good luck =)
Title: Re: GON Artisan/Vendor Review
Post by: Wknd_Warrior on Fri, 11 November 2016, 03:47:24
Yes i have tried to dispute but i payed through paypal to his mailadress (he told me that was the way) and then you can't dispute. So yes, I know it was kind of a gamble but i had only heard good things about him and his work.
I can sure accept a long wait without a problem but not answering a mail just giving me an update that's not ok.
But lets hope his just really busy and start delivering keyboards again soon :)

Don't give up. If you actually call PayPal they do have the authority to dispute even gift transactions. Explain that it was the only option you were given to pay for goods, that the seller has stopped responding and that you received nothing while he continues to operate using their service. Also mention that he has prior disputes on his account for the same reasons, which you have only recently been made aware of.

If they say there's nothing they can do, ask to speak to a supervisor. It is within their power, you just need to find someone willing to exercise that power. Keep calling back until you get someone who will act. You have 9 days left in the 6 month period, after which it will become more difficult (but still not impossible) to get your money back.

Even if you still want the board, we've seen examples where filing a dispute is what finally gets him to start responding and working with you.

Good luck =)

OK, thanks for the advise. I will try and see if i have any luck :)
Title: Re: GON Artisan/Vendor Review
Post by: Wknd_Warrior on Fri, 11 November 2016, 06:04:58
I finally got Paypal to start a dispute. took a bit of convincing to make the operator open a case. Has stated that i want my keybord as firts choise but if that's not possible i want a full refund.
He now has 10 Days to respond.
Hope more people take action and contact paypal if they don't get any communication back from him.
I absolutely don't have anything against GON himself but this is not a serious way to make business. If you have a huge backlog you can't take new orders until you are back on track.
Title: Re: GON Artisan/Vendor Review
Post by: nugglets on Fri, 11 November 2016, 17:06:30
I finally got Paypal to start a dispute. took a bit of convincing to make the operator open a case. Has stated that i want my keybord as firts choise but if that's not possible i want a full refund.
He now has 10 Days to respond.
Hope more people take action and contact paypal if they don't get any communication back from him.
I absolutely don't have anything against GON himself but this is not a serious way to make business. If you have a huge backlog you can't take new orders until you are back on track.

Yay! Happy to hear it worked out for you. Now hopefully GON will take notice and get your keyboard shipped. Beware, though. Do NOT close the dispute until you have the item in hand, no matter what GON says. Once it has been closed, that's it. Good luck! =)
Title: Re: GON Artisan/Vendor Review
Post by: Nic3GreenNachos on Sun, 13 November 2016, 23:37:53
I finally got Paypal to start a dispute. took a bit of convincing to make the operator open a case. Has stated that i want my keybord as firts choise but if that's not possible i want a full refund.
He now has 10 Days to respond.
Hope more people take action and contact paypal if they don't get any communication back from him.
I absolutely don't have anything against GON himself but this is not a serious way to make business. If you have a huge backlog you can't take new orders until you are back on track.

I made an order in October for a keyboard with assembly. I now have concerns about the trustworthiness of GON. Can you tell me how you filed a dispute? I payed as a gift.
Title: Re: GON Artisan/Vendor Review
Post by: Wknd_Warrior on Mon, 14 November 2016, 07:32:06
I finally got Paypal to start a dispute. took a bit of convincing to make the operator open a case. Has stated that i want my keybord as firts choise but if that's not possible i want a full refund.
He now has 10 Days to respond.
Hope more people take action and contact paypal if they don't get any communication back from him.
I absolutely don't have anything against GON himself but this is not a serious way to make business. If you have a huge backlog you can't take new orders until you are back on track.

I made an order in October for a keyboard with assembly. I now have concerns about the trustworthiness of GON. Can you tell me how you filed a dispute? I payed as a gift.

Hi!

If you payed as a gift you can't start a dispute online (you may already now this).
 I called paypal and told them my problem (i also payed as a gift). The man from Paypal first told me there's nothing they could do. I then told him that i had friends that got their help with similar cases. After a little persuasion he finally helped me to start a dispute so i really hope this work. I've Heard nothing so far but he still have 8 Days to answer in the dispute.
Good luck to you and I hope that Paypal will help you.
Title: Re: GON Artisan/Vendor Review
Post by: Wknd_Warrior on Mon, 14 November 2016, 07:48:01
I finally got Paypal to start a dispute. took a bit of convincing to make the operator open a case. Has stated that i want my keybord as firts choise but if that's not possible i want a full refund.
He now has 10 Days to respond.
Hope more people take action and contact paypal if they don't get any communication back from him.
I absolutely don't have anything against GON himself but this is not a serious way to make business. If you have a huge backlog you can't take new orders until you are back on track.

Yay! Happy to hear it worked out for you. Now hopefully GON will take notice and get your keyboard shipped. Beware, though. Do NOT close the dispute until you have the item in hand, no matter what GON says. Once it has been closed, that's it. Good luck! =)

Thanks! Now we can only wait and hope thet GON will answer to the dispute. Have not Heard from him yet but it's still over a week left Before his time runs out.
Title: Re: GON Artisan/Vendor Review
Post by: Wknd_Warrior on Wed, 16 November 2016, 01:41:16
UPDATE:

GON contacted me through mail monday night. He told me that he don't have time to assemble my keyboard at this moment but offered to send me the parts i ordered with a Pre-soldered PCB (diodes and resistors). As compensation for the assembly he offered me an extra Nerd60 PCB and UV Plate.
At this time i just want my parts so i accepted the offer and will do rest of the assembly myself. This morning i got the tracking number so hopefully i soon will have the parts in my hand.

If you have an ongoing order with included assembly i don't see any change regarding waiting time. What you can do is Contact him and ask for the parts instead. Not ideal but better than nothing.
Title: Re: GON Artisan/Vendor Review
Post by: FRnunurs on Wed, 16 November 2016, 09:55:09
UPDATE:

GON contacted me through mail monday night. He told me that he don't have time to assemble my keyboard at this moment but offered to send me the parts i ordered with a Pre-soldered PCB (diodes and resistors). As compensation for the assembly he offered me an extra Nerd60 PCB and UV Plate.
At this time i just want my parts so i accepted the offer and will do rest of the assembly myself. This morning i got the tracking number so hopefully i soon will have the parts in my hand.

If you have an ongoing order with included assembly i don't see any change regarding waiting time. What you can do is Contact him and ask for the parts instead. Not ideal but better than nothing.

Wow ... he replied to you ???? amazing !

I tried many times to ask him the same thing as you, he never showed any sign of life.
Can you ask him to reply to my mail ( CEPQMNOZU placed on 2016-08-05 - bvessemont (a.t ) gmail.com ) to make the same kind of deal ?

please :-/

I'm trying to reach him again in the meantime.

Title: Re: GON Artisan/Vendor Review
Post by: Wknd_Warrior on Thu, 17 November 2016, 01:28:53
UPDATE:

GON contacted me through mail monday night. He told me that he don't have time to assemble my keyboard at this moment but offered to send me the parts i ordered with a Pre-soldered PCB (diodes and resistors). As compensation for the assembly he offered me an extra Nerd60 PCB and UV Plate.
At this time i just want my parts so i accepted the offer and will do rest of the assembly myself. This morning i got the tracking number so hopefully i soon will have the parts in my hand.

If you have an ongoing order with included assembly i don't see any change regarding waiting time. What you can do is Contact him and ask for the parts instead. Not ideal but better than nothing.

Wow ... he replied to you ???? amazing !

I tried many times to ask him the same thing as you, he never showed any sign of life.
Can you ask him to reply to my mail ( CEPQMNOZU placed on 2016-08-05 - bvessemont (a.t ) gmail.com ) to make the same kind of deal ?

please :-/

I'm trying to reach him again in the meantime.

Sure, I will try. But he never answered any of the mails i send him before the dispute (about 10 mails).
Have you tried to open a dispute on paypal?
Title: Re: GON Artisan/Vendor Review
Post by: FRnunurs on Thu, 17 November 2016, 02:20:49
UPDATE:

GON contacted me through mail monday night. He told me that he don't have time to assemble my keyboard at this moment but offered to send me the parts i ordered with a Pre-soldered PCB (diodes and resistors). As compensation for the assembly he offered me an extra Nerd60 PCB and UV Plate.
At this time i just want my parts so i accepted the offer and will do rest of the assembly myself. This morning i got the tracking number so hopefully i soon will have the parts in my hand.

If you have an ongoing order with included assembly i don't see any change regarding waiting time. What you can do is Contact him and ask for the parts instead. Not ideal but better than nothing.

Wow ... he replied to you ???? amazing !

I tried many times to ask him the same thing as you, he never showed any sign of life.
Can you ask him to reply to my mail ( CEPQMNOZU placed on 2016-08-05 - bvessemont (a.t ) gmail.com ) to make the same kind of deal ?

please :-/

I'm trying to reach him again in the meantime.

Sure, I will try. But he never answered any of the mails i send him before the dispute (about 10 mails).
Have you tried to open a dispute on paypal?

He finally replies to my latest mail... (After 4 month)
He Will send the parts to me with some bonus plate like he did for you.

I'm just hoping it Will not take ages to ship this :-/
Title: Re: GON Artisan/Vendor Review
Post by: Wknd_Warrior on Thu, 17 November 2016, 02:31:20
UPDATE:

GON contacted me through mail monday night. He told me that he don't have time to assemble my keyboard at this moment but offered to send me the parts i ordered with a Pre-soldered PCB (diodes and resistors). As compensation for the assembly he offered me an extra Nerd60 PCB and UV Plate.
At this time i just want my parts so i accepted the offer and will do rest of the assembly myself. This morning i got the tracking number so hopefully i soon will have the parts in my hand.

If you have an ongoing order with included assembly i don't see any change regarding waiting time. What you can do is Contact him and ask for the parts instead. Not ideal but better than nothing.

Wow ... he replied to you ???? amazing !

I tried many times to ask him the same thing as you, he never showed any sign of life.
Can you ask him to reply to my mail ( CEPQMNOZU placed on 2016-08-05 - bvessemont (a.t ) gmail.com ) to make the same kind of deal ?

please :-/

I'm trying to reach him again in the meantime.

Sure, I will try. But he never answered any of the mails i send him before the dispute (about 10 mails).
Have you tried to open a dispute on paypal?

He finally replies to my latest mail... (After 4 month)
He Will send the parts to me with some bonus plate like he did for you.

I'm just hoping it Will not take ages to ship this :-/

Good to hear !
Yes hope we get our stuff soon :)
Title: Re: GON Artisan/Vendor Review
Post by: Wknd_Warrior on Wed, 23 November 2016, 02:20:05
Got my keyboardparts yesterday as promised  :thumb:
Title: Re: GON Artisan/Vendor Review
Post by: Xiro7 on Mon, 28 November 2016, 19:42:23
Got email from GON's website. My order, that was put in status "Preparation in progress" ~6 months ago when this forum started calling him a scammer and he finally reappeared to say he wasn't a scammer, just went back to "Payment accepted" status! I bet 6 months from now, it will say "Awaiting payment". Any year now!
Title: Re: GON Artisan/Vendor Review
Post by: Nic3GreenNachos on Sun, 01 January 2017, 11:25:31
I finally got Paypal to start a dispute. took a bit of convincing to make the operator open a case. Has stated that i want my keybord as firts choise but if that's not possible i want a full refund.
He now has 10 Days to respond.
Hope more people take action and contact paypal if they don't get any communication back from him.
I absolutely don't have anything against GON himself but this is not a serious way to make business. If you have a huge backlog you can't take new orders until you are back on track.

I made an order in October for a keyboard with assembly. I now have concerns about the trustworthiness of GON. Can you tell me how you filed a dispute? I payed as a gift.

Hi!

If you payed as a gift you can't start a dispute online (you may already now this).
 I called paypal and told them my problem (i also payed as a gift). The man from Paypal first told me there's nothing they could do. I then told him that i had friends that got their help with similar cases. After a little persuasion he finally helped me to start a dispute so i really hope this work. I've Heard nothing so far but he still have 8 Days to answer in the dispute.
Good luck to you and I hope that Paypal will help you.


So I got my order, kind of. After trying to contract Gon with Skype, email, website, etc. I got no response. So I filed a dispute with paypal, the kind gift as the wrong amount. By this time I said I'd accept the offer Gon gave me after I initially placed my order; that I can get my order as parts. I did this thinking it is better to get something than nothing for my money. Especially because I sent the payment as a gift. So I got my order for the GON NS NerD 108 as parts, and an additionally NerD 60 with faceplate as compensation for not having it assembled; not sure if this is adequate compensation. So I got a solder iron and soldered it myself, and I had a hell of a time. It is far from perfect and far from professional. However, the board seems to work fine.

In my opinion, Gon is probably not malicious in his unreliability. I think he is probably working a full time job, 40 hours a week, and running his keyboard business full time too. I think he should cease offering assembly for his boards all together and replace his assembly with full kits for his boards. I say never order assembly from Gon. I feel a bit bad because I was distraught and disrespectful to him when trying to contact him.
Title: Re: GON Artisan/Vendor Review
Post by: Nic3GreenNachos on Sun, 01 January 2017, 11:30:56
Handy form below. Hopefully this can quantify the outstanding orders, as well as the dollar amount and length of time.

Form Link https://goo.gl/forms/I45aoK4OvvtPnkhy2 (https://goo.gl/forms/I45aoK4OvvtPnkhy2)

Response Link https://docs.google.com/spreadsheets/d/1-LurYVItdxrx2J7V8HuMMHLERtldcT1JYzxZfe2mA-4/edit?usp=sharing (https://docs.google.com/spreadsheets/d/1-LurYVItdxrx2J7V8HuMMHLERtldcT1JYzxZfe2mA-4/edit?usp=sharing)


Can you remove me from the list since I got my order as parts?
Title: Re: GON Artisan/Vendor Review
Post by: rempire on Sun, 01 January 2017, 12:12:50
Anyone from the year+ club get their orders or any sort of update?
Title: Re: GON Artisan/Vendor Review
Post by: Puddsy on Sat, 18 March 2017, 21:41:52
So it's been 8 months.

mods pls
Title: Re: GON Artisan/Vendor Review
Post by: dgneo on Mon, 20 March 2017, 13:19:29
So it's been 8 months.

mods pls

At this point i wouldn't hold your breath unfortunately. There's so much **** that needs cleaning up around here, and honestly mods don't seem interested in doing any of it.

Shame really.
Title: Re: GON Artisan/Vendor Review
Post by: fabluso on Fri, 07 April 2017, 15:39:25
First and foremost i wanted to thank everyone who had reported issue(s) about GON not shipping orders after payment has been made. I took all the precautions and got my board in 8 days from ordering it.
I reached out first via e-mailing to show interest in purchasing a board.
Got a response right away asking to pay asap so the product could be shipped out.
Then we exchanged few more messages as i kept asking question about warranty/confirmation that the board will be sent out.
I then reached out to Paypal to make sure i will be protected with the buy and was re-assured of that.
Then i reached to GON about the fact that i cannot make the payment as a gift/send money to friends and family(this option would NOT give buyer any protection from Paypal ), he right away told me that "IF" i wanted buyer protection that i will have to pay
price of pcb ( listed on website )
shipping ( $25, normal for shipment coming out of that region to USA)
4.2% extra of the above amount
and $0.20 additional ( didn't ask about this because it is 20c and wasn't going to make much difference )
Also, on my payment to him i made a note that IF the product is not shipped within 2 weeks of the order date that i will cancel and report via Paypal. Also mentioned the fact that as per our discussion via e-mail you will ship the product this week, and if not then next week.
I agreed and paid last Thursday and received my board today
If someone needs any more info, please feel free to message me, anything i can do to help, would love to do so.


Title: Re: GON Artisan/Vendor Review
Post by: BunnyLake on Fri, 07 April 2017, 15:52:39
First and foremost i wanted to thank everyone who had reported issue(s) about GON not shipping orders after payment has been made. I took all the precautions and got my board in 8 days from ordering it.
I reached out first via e-mailing to show interest in purchasing a board.
Got a response right away asking to pay asap so the product could be shipped out.
Then we exchanged few more messages as i kept asking question about warranty/confirmation that the board will be sent out.
I then reached out to Paypal to make sure i will be protected with the buy and was re-assured of that.
Then i reached to GON about the fact that i cannot make the payment as a gift/send money to friends and family(this option would NOT give buyer any protection from Paypal ), he right away told me that "IF" i wanted buyer protection that i will have to pay
price of pcb ( listed on website )
shipping ( $25, normal for shipment coming out of that region to USA)
4.2% extra of the above amount
and $0.20 additional ( didn't ask about this because it is 20c and wasn't going to make much difference )
Also, on my payment to him i made a note that IF the product is not shipped within 2 weeks of the order date that i will cancel and report via Paypal. Also mentioned the fact that as per our discussion via e-mail you will ship the product this week, and if not then next week.
I agreed and paid last Thursday and received my board today
If someone needs any more info, please feel free to message me, anything i can do to help, would love to do so.

just to let you know, that 20 cents is part of the paypal fee

its different region to region but often itll either be 3.9% + 20 cents or 4.2% + 20 cents, for my country for example when receiving foreign payments its 3.9% + 20 pence but some asian countries i believe have up to 5% plus extras

anyway just to let you know thats totally standard, and not anything untoward
Title: Re: GON Artisan/Vendor Review
Post by: meiosis on Fri, 07 April 2017, 16:33:46
First and foremost i wanted to thank everyone who had reported issue(s) about GON not shipping orders after payment has been made. I took all the precautions and got my board in 8 days from ordering it.
I reached out first via e-mailing to show interest in purchasing a board.
Got a response right away asking to pay asap so the product could be shipped out.
Then we exchanged few more messages as i kept asking question about warranty/confirmation that the board will be sent out.
I then reached out to Paypal to make sure i will be protected with the buy and was re-assured of that.
Then i reached to GON about the fact that i cannot make the payment as a gift/send money to friends and family(this option would NOT give buyer any protection from Paypal ), he right away told me that "IF" i wanted buyer protection that i will have to pay
price of pcb ( listed on website )
shipping ( $25, normal for shipment coming out of that region to USA)
4.2% extra of the above amount
and $0.20 additional ( didn't ask about this because it is 20c and wasn't going to make much difference )
Also, on my payment to him i made a note that IF the product is not shipped within 2 weeks of the order date that i will cancel and report via Paypal. Also mentioned the fact that as per our discussion via e-mail you will ship the product this week, and if not then next week.
I agreed and paid last Thursday and received my board today
If someone needs any more info, please feel free to message me, anything i can do to help, would love to do so.

Interesting, I really wonder what is going on..

Glad you got your board!
Title: Re: GON Artisan/Vendor Review
Post by: fabluso on Fri, 07 April 2017, 16:43:53
First and foremost i wanted to thank everyone who had reported issue(s) about GON not shipping orders after payment has been made. I took all the precautions and got my board in 8 days from ordering it.
I reached out first via e-mailing to show interest in purchasing a board.
Got a response right away asking to pay asap so the product could be shipped out.
Then we exchanged few more messages as i kept asking question about warranty/confirmation that the board will be sent out.
I then reached out to Paypal to make sure i will be protected with the buy and was re-assured of that.
Then i reached to GON about the fact that i cannot make the payment as a gift/send money to friends and family(this option would NOT give buyer any protection from Paypal ), he right away told me that "IF" i wanted buyer protection that i will have to pay
price of pcb ( listed on website )
shipping ( $25, normal for shipment coming out of that region to USA)
4.2% extra of the above amount
and $0.20 additional ( didn't ask about this because it is 20c and wasn't going to make much difference )
Also, on my payment to him i made a note that IF the product is not shipped within 2 weeks of the order date that i will cancel and report via Paypal. Also mentioned the fact that as per our discussion via e-mail you will ship the product this week, and if not then next week.
I agreed and paid last Thursday and received my board today
If someone needs any more info, please feel free to message me, anything i can do to help, would love to do so.

just to let you know, that 20 cents is part of the paypal fee

its different region to region but often itll either be 3.9% + 20 cents or 4.2% + 20 cents, for my country for example when receiving foreign payments its 3.9% + 20 pence but some asian countries i believe have up to 5% plus extras

anyway just to let you know thats totally standard, and not anything untoward

Thanks for the info and chiming in, i personally didn't care much about the 4.2% + .20 as it only added 4-5 $ more to the entire order. i felt i had to let everyone know so if someone was still going to order anyways ( like i did ) then they can at least take these precautions and hope that it would help them
Title: Re: GON Artisan/Vendor Review
Post by: fabluso on Fri, 07 April 2017, 16:46:22
First and foremost i wanted to thank everyone who had reported issue(s) about GON not shipping orders after payment has been made. I took all the precautions and got my board in 8 days from ordering it.
I reached out first via e-mailing to show interest in purchasing a board.
Got a response right away asking to pay asap so the product could be shipped out.
Then we exchanged few more messages as i kept asking question about warranty/confirmation that the board will be sent out.
I then reached out to Paypal to make sure i will be protected with the buy and was re-assured of that.
Then i reached to GON about the fact that i cannot make the payment as a gift/send money to friends and family(this option would NOT give buyer any protection from Paypal ), he right away told me that "IF" i wanted buyer protection that i will have to pay
price of pcb ( listed on website )
shipping ( $25, normal for shipment coming out of that region to USA)
4.2% extra of the above amount
and $0.20 additional ( didn't ask about this because it is 20c and wasn't going to make much difference )
Also, on my payment to him i made a note that IF the product is not shipped within 2 weeks of the order date that i will cancel and report via Paypal. Also mentioned the fact that as per our discussion via e-mail you will ship the product this week, and if not then next week.
I agreed and paid last Thursday and received my board today
If someone needs any more info, please feel free to message me, anything i can do to help, would love to do so.

Interesting, I really wonder what is going on..

Glad you got your board!

I am puzzled as well as to what's going on, i wish GON would come clean and make it up to the people he still owe $ or parts. I feel for everyone that has waited so long for their stuff and still nothing.
Title: Re: GON Artisan/Vendor Review
Post by: BunnyLake on Fri, 07 April 2017, 16:48:08
First and foremost i wanted to thank everyone who had reported issue(s) about GON not shipping orders after payment has been made. I took all the precautions and got my board in 8 days from ordering it.
I reached out first via e-mailing to show interest in purchasing a board.
Got a response right away asking to pay asap so the product could be shipped out.
Then we exchanged few more messages as i kept asking question about warranty/confirmation that the board will be sent out.
I then reached out to Paypal to make sure i will be protected with the buy and was re-assured of that.
Then i reached to GON about the fact that i cannot make the payment as a gift/send money to friends and family(this option would NOT give buyer any protection from Paypal ), he right away told me that "IF" i wanted buyer protection that i will have to pay
price of pcb ( listed on website )
shipping ( $25, normal for shipment coming out of that region to USA)
4.2% extra of the above amount
and $0.20 additional ( didn't ask about this because it is 20c and wasn't going to make much difference )
Also, on my payment to him i made a note that IF the product is not shipped within 2 weeks of the order date that i will cancel and report via Paypal. Also mentioned the fact that as per our discussion via e-mail you will ship the product this week, and if not then next week.
I agreed and paid last Thursday and received my board today
If someone needs any more info, please feel free to message me, anything i can do to help, would love to do so.

just to let you know, that 20 cents is part of the paypal fee

its different region to region but often itll either be 3.9% + 20 cents or 4.2% + 20 cents, for my country for example when receiving foreign payments its 3.9% + 20 pence but some asian countries i believe have up to 5% plus extras

anyway just to let you know thats totally standard, and not anything untoward

Thanks for the info and chiming in, i personally didn't care much about the 4.2% + .20 as it only added 4-5 $ more to the entire order. i felt i had to let everyone know so if someone was still going to order anyways ( like i did ) then they can at least take these precautions and hope that it would help them

definitely wasnt insinuating you were making a big deal about it etc, just clarifying for you what that 20 cents was for and what it went towards, its a standard thing that i think a lot of people are aware of if they deal with paypal a lot but i can see how it seems a random thing for a vendor to request should you not know what it is
Title: Re: GON Artisan/Vendor Review
Post by: fabluso on Fri, 07 April 2017, 16:53:45
First and foremost i wanted to thank everyone who had reported issue(s) about GON not shipping orders after payment has been made. I took all the precautions and got my board in 8 days from ordering it.
I reached out first via e-mailing to show interest in purchasing a board.
Got a response right away asking to pay asap so the product could be shipped out.
Then we exchanged few more messages as i kept asking question about warranty/confirmation that the board will be sent out.
I then reached out to Paypal to make sure i will be protected with the buy and was re-assured of that.
Then i reached to GON about the fact that i cannot make the payment as a gift/send money to friends and family(this option would NOT give buyer any protection from Paypal ), he right away told me that "IF" i wanted buyer protection that i will have to pay
price of pcb ( listed on website )
shipping ( $25, normal for shipment coming out of that region to USA)
4.2% extra of the above amount
and $0.20 additional ( didn't ask about this because it is 20c and wasn't going to make much difference )
Also, on my payment to him i made a note that IF the product is not shipped within 2 weeks of the order date that i will cancel and report via Paypal. Also mentioned the fact that as per our discussion via e-mail you will ship the product this week, and if not then next week.
I agreed and paid last Thursday and received my board today
If someone needs any more info, please feel free to message me, anything i can do to help, would love to do so.

just to let you know, that 20 cents is part of the paypal fee

its different region to region but often itll either be 3.9% + 20 cents or 4.2% + 20 cents, for my country for example when receiving foreign payments its 3.9% + 20 pence but some asian countries i believe have up to 5% plus extras

anyway just to let you know thats totally standard, and not anything untoward

Thanks for the info and chiming in, i personally didn't care much about the 4.2% + .20 as it only added 4-5 $ more to the entire order. i felt i had to let everyone know so if someone was still going to order anyways ( like i did ) then they can at least take these precautions and hope that it would help them

definitely wasnt insinuating you were making a big deal about it etc, just clarifying for you what that 20 cents was for and what it went towards, its a standard thing that i think a lot of people are aware of if they deal with paypal a lot but i can see how it seems a random thing for a vendor to request should you not know what it is

No worries (: i must have come across as "complaining" or could have put it in a different way, english is my 2nd language ( more like 3rd )  but i genuinely was thanking you (: as i wasn't aware of that info, rarely ever use paypal, and have not used it for years. Again, thanks and i have read enough of geekhack to know you meant well so it is all g0od ;) have a good weekend
Title: Re: GON Artisan/Vendor Review
Post by: ManicMatt1125 on Sun, 09 April 2017, 20:32:36
Wow, vendor review has been open almost a year and nothing yet...

Sent from my SM-G928V using Tapatalk

Title: Re: GON Artisan/Vendor Review
Post by: earplugs on Sun, 11 June 2017, 02:47:10
I'm new here. However after going through several of these posts with a multitude of users reporting similar issues with this vendor, it boggles my mind that Gon has yet to be shut down. It's a damn shame because future users are vulnerable to being scammed out of their money as well.

Tons of red flags...

1) Vendor requests to be paid in gift format by default to avoid any responsibility for fulfilling the order
2) Vendor does not reply to emails unless they are inquiries prior to purchasing
3) Vendor only replies to buyers after they open a PayPal dispute
4) Vendor attempts to delay users from opening PayPal disputes within the allowed dispute period by saying it will take longer assemble/ship, then never replies once the buyer can no longer open a dispute
5) There are buyers who have bought upwards of $500 worth of items 1-2 years ago who have still not received their purchases

No reputable vendor would ever do any of the 5 things listed above.
Again, I'm new here. Have the mods always been this tolerant of sketchy vendors?
Gon has designed and built nice keyboards, but this continued fraudulent behavior as a vendor should be stopped.

Also these are not valid excuses:
1) it takes a long time to assemble a keyboard
2) it is difficult to assemble keyboards and sell them when you have a 40hour/week job

A vendor that respects its buyers would reject orders and report items as 'out of stock' when overwhelmed with too many orders.
If the vendor can't satisfy the volume of orders, then the vendor needs to limit the volume of orders or upscale either the size of the workforce or the time dedicated towards building and shipping the products.
You can't just take peoples' money and then never send them the item you promised. That's called theft.
Title: Re: GON Artisan/Vendor Review
Post by: Sifo on Sun, 11 June 2017, 11:02:45
yeah nothing gets done around here except when someone wants to rename a thread from a few years ago.

nearly a year now since this thread opened and gon still has a vendor forum, nice
Title: Re: GON Artisan/Vendor Review
Post by: earplugs on Sun, 11 June 2017, 17:51:51
yeah nothing gets done around here except when someone wants to rename a thread from a few years ago.

nearly a year now since this thread opened and gon still has a vendor forum, nice

 :-X
I guess scamming is commonplace on this community. Even past mods have done it. I'll see myself out.
https://geekhack.org/index.php?topic=71507.msg2100322#msg2100322
https://geekhack.org/index.php?topic=73572.msg2098692#msg2098692
https://geekhack.org/index.php?topic=57897.0
https://geekhack.org/index.php?topic=71995.500
https://geekhack.org/index.php?topic=82065.msg2223647#msg2223647
https://geekhack.org/index.php?topic=80867.msg2124238#msg2124238
Title: Re: GON Artisan/Vendor Review
Post by: Puddsy on Sun, 11 June 2017, 19:43:39
yeah nothing gets done around here except when someone wants to rename a thread from a few years ago.

nearly a year now since this thread opened and gon still has a vendor forum, nice

 :-X
I guess scamming is commonplace on this community. Even past mods have done it. I'll see myself out.
https://geekhack.org/index.php?topic=71507.msg2100322#msg2100322
https://geekhack.org/index.php?topic=73572.msg2098692#msg2098692
https://geekhack.org/index.php?topic=57897.0
https://geekhack.org/index.php?topic=71995.500
https://geekhack.org/index.php?topic=82065.msg2223647#msg2223647
https://geekhack.org/index.php?topic=80867.msg2124238#msg2124238

you make it sound like more than one mod has done it
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: infiniti on Tue, 29 August 2017, 02:08:36
FYI, the GON's KeyboardWorks sub-forum will be archived on 5 Sept 2017.

Kindly continue discussion here in the Feedback Thread for GON's KeyboardWorks: https://geekhack.org/index.php?topic=83542.0
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: asgeirtj on Sat, 09 September 2017, 13:41:50
Still waiting on 500$ order from Dec 2014. Last reply from him was from March 2015. Shouldn't we at least group together and report him to Paypal?
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: ManicMatt1125 on Wed, 20 September 2017, 20:01:59
Still waiting on 500$ order from Dec 2014. Last reply from him was from March 2015. Shouldn't we at least group together and report him to Paypal?

Im with you, although organization is not my strong suit. I can provide my details if needed. Im out over $600

My last play was to complain to the korean consumer agency,. They said since he is not a buisness they cant do anything
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: arhetue on Fri, 17 November 2017, 16:23:45
$750 order I paid for in October of 16, nothing. He emailed me in June and said he could send parts, then radio silence.  :-[
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: brentaarnold on Sun, 01 April 2018, 20:41:29
Paid for a custom built GONpad in 2014 and never heard back from him.
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: joshie on Thu, 25 July 2019, 12:42:29
Sorry for the bump but I was wondering if Gon has sent anyone anything lately? He has had my money for years and doesn't reply to email, which seems to be standard.
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: SixtyLife on Thu, 25 July 2019, 14:26:42
friend paid $600 for a board back in 2015. still no board and have not heard anything from this dude.
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: romevi on Thu, 25 July 2019, 23:56:48
friend paid $600 for a board back in 2015. still no board and have not heard anything from this dude.

 :(
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: ideus on Fri, 26 July 2019, 01:16:39
This is insane really.
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: EMC Labs on Fri, 02 August 2019, 07:44:32
I'm thinking of buying a acrylic TKL case from GON's website store. Will there be any problems?
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: rempire on Fri, 02 August 2019, 16:05:21
Probably. Dont support a thief.

Sent from my Pixel 3 using Tapatalk

Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: EMC Labs on Fri, 02 August 2019, 20:07:53
Probably. Dont support a thief.

Sent from my Pixel 3 using Tapatalk

I find it absurd some people have yet to receive their products from GON but then again I've seen many who have keyboards and parts from GON. Is it worth risking for $70?

I shouldn't support a "thief", but I haven't found such a perfect acrylic TKL case suited for a potential future build.
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: romevi on Sat, 03 August 2019, 00:37:51
Probably. Dont support a thief.

Sent from my Pixel 3 using Tapatalk

I find it absurd some people have yet to receive their products from GON but then again I've seen many who have keyboards and parts from GON. Is it worth risking for $70?

I shouldn't support a "thief", but I haven't found such a perfect acrylic TKL case suited for a potential future build.

I haven't purchased anything from GON myself, but I wouldn't considering the reputation that's being garnered. While GON's keyboards are what drew me into transparent keyboard design, I wouldn't risk it at this point.
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: EMC Labs on Sat, 03 August 2019, 07:52:56
Probably. Dont support a thief.

Sent from my Pixel 3 using Tapatalk

I find it absurd some people have yet to receive their products from GON but then again I've seen many who have keyboards and parts from GON. Is it worth risking for $70?

I shouldn't support a "thief", but I haven't found such a perfect acrylic TKL case suited for a potential future build.

I haven't purchased anything from GON myself, but I wouldn't considering the reputation that's being garnered. While GON's keyboards are what drew me into transparent keyboard design, I wouldn't risk it at this point.

Thanks for letting me know. At this current point, I probably won't purchase from GON but I did email him regarding the product, so I'll see if I get a reply.
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: EMC Labs on Mon, 05 August 2019, 01:46:23
GON replied to my email stating I can order the desired product, will this be indicative that he will fulfil my order?
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: fanpeople on Mon, 05 August 2019, 01:53:44
GON replied to my email stating I can order the desired product, will this be indicative that he will fulfil my order?

see

friend paid $600 for a board back in 2015. still no board and have not heard anything from this dude.


No one here can give you a guarantee that you will get what you order. If you really want to risk it, use paypal or something and know how long you have to dispute the payment. Get an email from GON giving a time frame and set out the use of tracked postage. If you don't get it before the end of the agreed time, dispute the payment.

I personally would not.

Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: ideus on Mon, 05 August 2019, 16:12:01
I have been using GON PCB for years now. I damaged one myself, the other two are working pretty well, one may have required a new USB port soon, but nothing really bad. However, I would not try to buy anything from him now, that there are many other sources of good products.
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: WPOTC on Mon, 05 August 2019, 20:59:36
I ordered my keyboard four years ago. No keyboard yet and complete radio silence from Gon. Do not trust this guy. I mean I should've known when he demands a direct cash deposit via paypal.
Title: Re: Feedback Thread for GON's KeyboardWorks
Post by: Sifo on Tue, 06 August 2019, 11:03:01
i've defended him a lot in the past but at this point, if you can help it, you should probably refrain from supporting him, even if you are confident in receiving what you order.