Less than 20 days ago I obtained a "JDM" only Elecom G-Pro Heiss edition Thumb ball. About 120,000 Yen before any tax/import At first it acted erratically on startup. I took this to be the battery "warm up" as stated in the "global" manual. Then it started happening more. Each time I would clean the cavity and it would work for hours/ a day. Then shorter durations. Now cleaning it, simply wiping out the cavity and ball is having little effect at all. It is pretty much completely erratic now. Please advise me if there is some common easy fix for this without taking it apart? Otherwise my window to exchange it is growing short. If this is not replied to by Monday morning with a certain resolution, off to UPS it goes. Logitech is not even close to the same but it just may be more reliable. Unless with my luck I just got the one dud. Thank you.