I also just got a WowPen Joy. I also thought that the buttons were too hard, at first. I even opened up the mouse to see if I could replace the switches. However, the switches themselves felt no harder than the ones that I intended to replace them with!
It took me a while to figure it out: the button itself is too stiff and the switches are located too far out: You have to grip the mouse completely, with the inner part of your palm touching the mouse and your fingertips at the very tip of the mouse buttons. Then the buttons are not as hard any more.
If you press them too high up, as you would normally do, then that would be in-between the switch and the hinge, creating an inverted lever action that increases the amount of force required at the expense of shorter switch travel.
The problem is that it is very easy to stray from the intended grip position, especially when you go between mouse and keyboard. Also, the scroll wheel is located higher up on the mouse, often making you shift your hand position before using it. You have to be aware of your grip all the time when you use the mouse or the buttons will be too hard.
Contrast that with the Evoluent VerticalMouse, which is supposed to be gripped in a more casual manner and where the click force is almost the same throughout the entire surface of each button.
Edit: Scratch that. The mouse buttons are too hard anyway. I think it has to do with the buttons.. I'll see if scratching the plastic thinner will make any difference.
Edit 2: I did find a couple of switches in an old mice that were softer than the one in the WowPen Joy. I replaced the switches in the WowPen, but I still find the buttons to be too hard, especially the right one. I couldn't find a way to remove the rubberized buttons from the shell for modification, unfortunately.
Btw, I think that the mouse is not vertical enough.