Author Topic: Apologies to TechKeys  (Read 15700 times)

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Offline FuNipz

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Apologies to TechKeys
« on: Fri, 18 December 2015, 12:19:29 »
This is an open letter to the TechKeys.us support team!

I recently sent a somewhat frustrated message regarding a recent order of the Programmable Keyboard Card.
Well, long story short I thought it was dead on arrival.

I blamed the company and requested an exchange only to find out...


...my USB cable was unplugged


Thank you guys for everything and apologies for my mistake!
You guys really are the best. I've never seen a company with so much great interaction with the community.

I really love my new programmable card, even if I still haven't figured out the Tetris easter egg! :p

Keep being awesome! <3

-FuNipz

Offline HoffmanMyster

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Re: Apologies to TechKeys
« Reply #1 on: Fri, 18 December 2015, 12:44:54 »
techkeys is a really solid vendor.  i3 has been around this community for ages.  I'm glad you were able to figure out your issue and everything ended positively for you.  :)

If you give up on the easter egg, feel free to PM me for some assistance.  ;)

Offline rowdy

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Re: Apologies to TechKeys
« Reply #2 on: Fri, 18 December 2015, 19:27:58 »
That took a lot to publicly apologies like that - and is always appreciated, even if we are not fully aware of the background.  Kudos :)

I've also had nothing but positive experiences with TechKeys, and have no hesitation to recommend them to people (which I do fairly regularly).
"Because keyboards are accessories to PC makers, they focus on minimizing the manufacturing costs. But thatís incorrect. Itís in HHKBís slogan, but when Americaís cowboys were in the middle of a trip and their horse died, they would leave the horse there. But even if they were in the middle of a desert, they would take their saddle with them. The horse was a consumable good, but the saddle was an interface that their bodies had gotten used to. In the same vein, PCs are consumable goods, while keyboards are important interfaces." - Eiiti Wada

NEC APC-H4100E | Ducky DK9008 Shine MX blue LED red | Ducky DK9008 Shine MX blue LED green | Link 900243-08 | CM QFR MX black | KeyCool 87 white MX reds | HHKB 2 Pro | Model M 02-Mar-1993 | Model M 29-Nov-1995 | CM Trigger (broken) | CM QFS MX green | Ducky DK9087 Shine 3 TKL Yellow Edition MX black | Lexmark SSK 21-Apr-1994 | IBM SSK 13-Oct-1987 | CODE TKL MX clear | Model M 122 01-Jun-1988

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