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geekhack Marketplace => Vendor Forums => CM Storm => Topic started by: rlnation on Fri, 11 July 2014, 20:28:13

Title: CMStore sent me a Spanish QFR
Post by: rlnation on Fri, 11 July 2014, 20:28:13
Pretty disappointed when I opened the box to my first mech today from CMStore USA The key caps didn't look like the box. I got Spanish key caps.

I called in telling them and they told me that I'd get a return label by the end of business hours in my email. I have yet to get an email.

Can I buy a new set of key caps and use the keyboard like normal? What should I do now?
Title: Re: CMStore sent me a Spanish QFR
Post by: Dubsgalore on Fri, 11 July 2014, 20:38:20
Carter!
Title: Re: CMStore sent me a Spanish QFR
Post by: rlnation on Fri, 11 July 2014, 20:42:50
Just realized I can't buy new key caps to use it like an American keyboard that I am used to and know where the keys are.

I got this:
(http://i.imgur.com/9ujiaFZ.jpg)

Instead of this:
(http://i1248.photobucket.com/albums/hh495/jokrik89/Mech%20Keyboard/QFRergoclear_zpsc9fc08f1.jpg)

Kind of sucks that I have to wait until Monday now to talk to someone.
Title: Re: CMStore sent me a Spanish QFR
Post by: Findecanor on Fri, 11 July 2014, 22:04:34
A QuickFire Rapid in ISO layout with MX Clears? ;) GIMME!!!!
Title: Re: CMStore sent me a Spanish QFR
Post by: luisbg on Fri, 11 July 2014, 22:09:13
What are you going to do with the Spanish keycaps?
Title: Re: CMStore sent me a Spanish QFR
Post by: rowdy on Sat, 12 July 2014, 00:26:03
A standard ANSI set will not fit thereon due to Enter and right Shift, and probably other keycaps.

If you cannot return it (although no reason why not), there are people here who will buy it from you at the drop of a hat!
Title: Re: CMStore sent me a Spanish QFR
Post by: Zeal on Sat, 12 July 2014, 00:30:09
Quote from: rlnation on Fri, 11 July 2014, 20:42:50
Just realized I can't buy new key caps to use it like an American keyboard that I am used to and know where the keys are.

I got this:
Show Image
(http://i.imgur.com/9ujiaFZ.jpg)


Instead of this:
Show Image
(http://i1248.photobucket.com/albums/hh495/jokrik89/Mech%20Keyboard/QFRergoclear_zpsc9fc08f1.jpg)


Kind of sucks that I have to wait until Monday now to talk to someone.

That's not your picture, right? Pretty sure QFRs don't come stock with Clears.
Title: Re: CMStore sent me a Spanish QFR
Post by: Lain1911 on Sat, 12 July 2014, 00:30:49
Diamond in the ruff?
Title: Re: CMStore sent me a Spanish QFR
Post by: lightsout714 on Sat, 12 July 2014, 00:43:20
What are all these QFR's with clears? Modded fo sho.
Title: Re: CMStore sent me a Spanish QFR
Post by: rlnation on Sat, 12 July 2014, 07:50:39
These are not my photos. I found them on this forum to use as an example.
Title: Re: CMStore sent me a Spanish QFR
Post by: SpAmRaY on Sat, 12 July 2014, 07:54:09
Quote from: Zeal on Sat, 12 July 2014, 00:30:09
Quote from: rlnation on Fri, 11 July 2014, 20:42:50
Just realized I can't buy new key caps to use it like an American keyboard that I am used to and know where the keys are.

I got this:
Show Image
(http://i.imgur.com/9ujiaFZ.jpg)


Instead of this:
Show Image
(http://i1248.photobucket.com/albums/hh495/jokrik89/Mech%20Keyboard/QFRergoclear_zpsc9fc08f1.jpg)


Kind of sucks that I have to wait until Monday now to talk to someone.

That's not your picture, right? Pretty sure QFRs don't come stock with Clears.

Yeah I got all excited for nothing....
Title: Re: CMStore sent me a Spanish QFR
Post by: rlnation on Sun, 13 July 2014, 22:52:43
Ack, pretty nervous. I just checked the CM Store and they're out of QFR with browns... Not sure what they'll be able to do for me now.

Will update tomorrow when I call in, again.
Title: Re: CMStore sent me a Spanish QFR
Post by: rlnation on Mon, 14 July 2014, 13:48:26
Just called CM and spoke to Eric.

He said that they thought I only wanted new keycaps (I originally asked for them but then called back for a return when I realized they wouldn't fit the layout on the keyboard)

Now he said they are going to try and get me a shipping label.

That didn't sound reassuring but what can I really do?

Title: Re: CMStore sent me a Spanish QFR
Post by: rowdy on Mon, 14 July 2014, 16:55:11
If you haven't received a shipping label in a couple of days, call them back and ask what is happening.
Title: Re: CMStore sent me a Spanish QFR
Post by: rlnation on Mon, 14 July 2014, 19:47:21
Talked to Patrick today and they are replacing the keyboard for me!
I am pretty satisfied with the result.
They have me as a customer for life.
Title: Re: CMStore sent me a Spanish QFR
Post by: rowdy on Mon, 14 July 2014, 19:54:25
Nice result!  Congrats :)
Title: Re: CMStore sent me a Spanish QFR
Post by: rlnation on Fri, 25 July 2014, 08:28:15
Got my English QFR today! Pretty happy, overall. The case is even different from the Spanish one I was sent originally. This one is now black and rubber while the other one was grey. (Weird because they're both brown switches).
Title: Re: CMStore sent me a Spanish QFR
Post by: rowdy on Sat, 26 July 2014, 02:48:50
A happy ending, I like those :)

It used to be switch type dictated the case colour - I have QFR with MX black with gray case.  Also QFS with MX green and black case.

It might also depend on region.

Maybe there really isn't a specific pattern.