I just don't understand how it's acceptable or worth it to receive an item that is not what you paid for. Most purchased this keyboard because it was unbranded. The discount code was a perk. Cooler Master is a company not some single user E-Bay reseller. As a whole, higher expectations as a customer should be had compared to what has been shown over the past few days.
Reds are a guarantee
Blues make sure you contact Customer Support via Live chat with your order number.
Just walked in from the warehouse. unfortunately my brown brand less boards havent come yet.
I understand you are trying to do this community a service and try to provide your KB, unbranded, at a very low price. However, what you are in fact doing is selling a low priced crap shoot. Yes people are getting a mech keyboard with the switches of their choice (although some people are compromising bc browns aren't avail brandless). No people are not getting 100% unbranded products. It's like finding a golden ticket at this point. (If you get it unbranded guys throw it on Ebay because no on else knows about it, they don't even announce it on their extremely active Facebook page. $63 for a red from CM, $89 on Amazon, Unbranded? F-it $116 on Ebay.)
In my case I did get an unbranded KB, full price from Amazon, but it didn't work. I'll spend $50 more on another brand to know what I'm getting any day. I have quite a few CM products spread across my computers at home so I was happy to go with CM at first. After reading other peoples experiences combined with the quality of mine, I just feel like something concrete needs to come out here before I consider looking at this "deal".
If you don't really know if the old branded stuff is gone then don't guarantee anything. Talking to customer service to get a unicorn doesn't always work. Speaking of work, hope it does boys and girls.
-028