Author Topic: HHKB not recognized by Mac on wake from sleep  (Read 1229 times)

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Offline dchadwick

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HHKB not recognized by Mac on wake from sleep
« on: Thu, 20 April 2017, 09:08:47 »
This never used to be the case, but lately when I wake up my iMac, my HHKB is unresponsive until I unplug it and plug it back in. It definitely didn't do this before the past month or so, was always just connected all the time.

The way I'm waking up the computer is to click the mouse, which is wireless, and runs through a little wireless receiver which is plugged into one of the two USB ports on the back of the HHKB. So that tells me that at the very least, the receiver is still connecting to the mouse (and the computer) enough to make it work. But even so, the HHKB stays unresponsive to typing until I unplug that cable and replug it. I'm doing that from the keyboard end, btw, since it's easier to reach.

Also of note: occasionally, the mouse will suddenly stop working right in the middle of whatever I'm doing. The fix is to just unplug and replug that little wireless receiver, then all is well again.

I'm not connecting via a hub of any kind, just one of the iMac's built-in USB ports. I've tried restarting the computer.

Offline Joey Quinn

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #1 on: Thu, 20 April 2017, 13:43:44 »
When my HHKB still had the stock controller I never had this issue so I'd guess it has to do with the bluetooth receiver plugged into the board.

Have you tried plugging the receiver into the computer instead of the keyboard?
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Offline madhias

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #2 on: Thu, 20 April 2017, 14:04:14 »
Interesting, my SSK with a Teensy controller and Soarers FW can't wakeup my MacBook anymore (which worked for sure), since a few weeks. I have to plug it out an in again. With the Realforce 87U keyboard it works though, my HHKB I haven't used since a while. I'll try that tomorrow at work.
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Offline Joey Quinn

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #3 on: Thu, 20 April 2017, 14:33:44 »
Interesting, my SSK with a Teensy controller and Soarers FW can't wakeup my MacBook anymore (which worked for sure), since a few weeks. I have to plug it out an in again. With the Realforce 87U keyboard it works though, my HHKB I haven't used since a while. I'll try that tomorrow at work.

My setup may be different because I'm using a hackintosh but both of my HASU HHKBs can wake up my computer.
People in the 1980s, in general, were clearly just better than we are now in every measurable way.

The dumber the reason the more it must be done

Offline mason

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #4 on: Thu, 20 April 2017, 21:52:55 »
This never used to be the case, but lately when I wake up my iMac, my HHKB is unresponsive until I unplug it and plug it back in. It definitely didn't do this before the past month or so, was always just connected all the time.

The way I'm waking up the computer is to click the mouse, which is wireless, and runs through a little wireless receiver which is plugged into one of the two USB ports on the back of the HHKB. So that tells me that at the very least, the receiver is still connecting to the mouse (and the computer) enough to make it work. But even so, the HHKB stays unresponsive to typing until I unplug that cable and replug it. I'm doing that from the keyboard end, btw, since it's easier to reach.

Also of note: occasionally, the mouse will suddenly stop working right in the middle of whatever I'm doing. The fix is to just unplug and replug that little wireless receiver, then all is well again.

I'm not connecting via a hub of any kind, just one of the iMac's built-in USB ports. I've tried restarting the computer.

Hmm, that's weird. I just woke up my hackintosh through the keyboard, but sometimes it isn't responsive for a few seconds, so I just hold down a key until it registers on the password screen.

I also woke up my MBA through the keyboard and it's on whatever the latest update is.

Offline Coreda

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #5 on: Thu, 20 April 2017, 22:44:09 »
I've experienced a similar issue on Windows which was related to the power settings for USB. Can't recall if there are similar settings for Mac.

The worst are the issues caused by Fast Boot glitches where the machine won't respond to any USB input after waking up (to do with performing a hybrid hybernation or something) and if the drivers are still in memory it will reject any of the 'duplicate' devices trying to connect. During this it's also impossible to enter UEFI on boot. Had to buy a PS/2 keyboard just to get things functioning again recently. The time before last that this occurred I made sure to pair my phone via Bluetooth so I could use its keyboard and touchpad to control Windows, which now allows me to use shutdown /r to perform a full shutdown and reboot.
« Last Edit: Thu, 20 April 2017, 22:46:34 by Coreda »

Offline dchadwick

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #6 on: Fri, 21 April 2017, 00:24:38 »
When my HHKB still had the stock controller I never had this issue so I'd guess it has to do with the bluetooth receiver plugged into the board.

Have you tried plugging the receiver into the computer instead of the keyboard?

Unfortunately the metal body of the Mac itself seems to interfere with the receiver (ports are on the back) and it works very very poorly from back there.

What's odd is that I've had this receiver plugged into the HHKB for many months without issue.

Offline dchadwick

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #7 on: Fri, 21 April 2017, 00:25:17 »
Interesting, my SSK with a Teensy controller and Soarers FW can't wakeup my MacBook anymore (which worked for sure), since a few weeks. I have to plug it out an in again. With the Realforce 87U keyboard it works though, my HHKB I haven't used since a while. I'll try that tomorrow at work.

Are you on Sierra?

Offline Joey Quinn

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #8 on: Fri, 21 April 2017, 00:27:52 »
When my HHKB still had the stock controller I never had this issue so I'd guess it has to do with the bluetooth receiver plugged into the board.

Have you tried plugging the receiver into the computer instead of the keyboard?

Unfortunately the metal body of the Mac itself seems to interfere with the receiver (ports are on the back) and it works very very poorly from back there.

What's odd is that I've had this receiver plugged into the HHKB for many months without issue.
If that's the case then I don't know what the issue is. Worst case you need to buy as HASU controller, it'll cost $50ish but it'll fix the problem and you'll be able to program the HHKB.
People in the 1980s, in general, were clearly just better than we are now in every measurable way.

The dumber the reason the more it must be done

Offline brep

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #9 on: Fri, 21 April 2017, 07:11:41 »
I experienced same problem after a recent update of Mac OS X Sierra to 10.12.4, HHKB Professional 2 on Mac mini mid 2011.

This problem once crept in about one year ago, but vanished after an update of Mac OS, we could only count on next Mac OS update will fix this annoying bug.

Offline madhias

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #10 on: Fri, 21 April 2017, 07:42:35 »
Interesting, my SSK with a Teensy controller and Soarers FW can't wakeup my MacBook anymore (which worked for sure), since a few weeks. I have to plug it out an in again. With the Realforce 87U keyboard it works though, my HHKB I haven't used since a while. I'll try that tomorrow at work.

Are you on Sierra?

Yes!
... ...

Offline dchadwick

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #11 on: Fri, 21 April 2017, 16:38:43 »
Interesting, my SSK with a Teensy controller and Soarers FW can't wakeup my MacBook anymore (which worked for sure), since a few weeks. I have to plug it out an in again. With the Realforce 87U keyboard it works though, my HHKB I haven't used since a while. I'll try that tomorrow at work.

Are you on Sierra?

Yes!

I can't say with 100% certainty, but the time frame since installing Sierra and these new errors does feel like it could correlate. I guess I'll just live with it for now.

I'm definitely not going to start ripping open my keyboard to put in a new controller anytime soon, but I could, maybe at some point down the road, imagine selling it and buying the new Bluetooth one, which would also enable me to use it with my iPhone and whatever else...

Offline SpAmRaY

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Offline Joey Quinn

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People in the 1980s, in general, were clearly just better than we are now in every measurable way.

The dumber the reason the more it must be done

Offline dchadwick

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #14 on: Sun, 23 April 2017, 11:32:31 »
https://www.pfu.fujitsu.com/hhkeyboard/hhkb_support/faq_macos_sierra.html

Huh. Anybody using this? I can't tell from the release notes whether this is specifically geared to address the issue I posted or whether it just happens to be an updated version of the (totally irrelevant, in my experience*) driver software.


* The driver install notes say "By installing this driver you can download Eject, Vol_Up etc" but these keys work just fine on OS X (er, MacOS) without the driver. Volume and mute keys all work right out of the box the way they're labelled. Furthermore, FN+O and FN+P keys map to brightness down/up, respectively, because they seem to map to F14 and F15, which the OS assigns by default to brightness.
« Last Edit: Sun, 23 April 2017, 11:47:18 by dchadwick »

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #15 on: Sun, 23 April 2017, 14:24:05 »
mac stands for most advanced computer..  so the keyboard must be at fault here..

Offline SpAmRaY

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #16 on: Sun, 23 April 2017, 14:34:43 »
https://www.pfu.fujitsu.com/hhkeyboard/hhkb_support/faq_macos_sierra.html

Huh. Anybody using this? I can't tell from the release notes whether this is specifically geared to address the issue I posted or whether it just happens to be an updated version of the (totally irrelevant, in my experience*) driver software.


* The driver install notes say "By installing this driver you can download Eject, Vol_Up etc" but these keys work just fine on OS X (er, MacOS) without the driver. Volume and mute keys all work right out of the box the way they're labelled. Furthermore, FN+O and FN+P keys map to brightness down/up, respectively, because they seem to map to F14 and F15, which the OS assigns by default to brightness.

I saw a blog where someone with a pevious OSX version had issues with wake up and a hhkb, their solution was to install the newest driver from PFU, then I google PFU and sierra and found that page.




Offline dchadwick

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #17 on: Mon, 24 April 2017, 12:34:26 »
https://www.pfu.fujitsu.com/hhkeyboard/hhkb_support/faq_macos_sierra.html

Huh. Anybody using this? I can't tell from the release notes whether this is specifically geared to address the issue I posted or whether it just happens to be an updated version of the (totally irrelevant, in my experience*) driver software.


* The driver install notes say "By installing this driver you can download Eject, Vol_Up etc" but these keys work just fine on OS X (er, MacOS) without the driver. Volume and mute keys all work right out of the box the way they're labelled. Furthermore, FN+O and FN+P keys map to brightness down/up, respectively, because they seem to map to F14 and F15, which the OS assigns by default to brightness.

I saw a blog where someone with a pevious OSX version had issues with wake up and a hhkb, their solution was to install the newest driver from PFU, then I google PFU and sierra and found that page.

Good to know, thanks much for the info! Oddly, my HHKB has been behaving better the past few days (I guess it took notice when I typed this post on it) -- but if it acts up again I'll give that driver a shot.

Offline Eugene94

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #18 on: Sun, 13 August 2017, 18:55:30 »
https://www.pfu.fujitsu.com/hhkeyboard/hhkb_support/faq_macos_sierra.html

I have a macOS Sierra version 10.12.6, with which my HHKB Pro. 2 Type-S has the same issue. When I press on the link I end up on this page and press "update".

175783-0

Then I end up on this page with various options. Which one should I choose?

175785-1

Offline SpAmRaY

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #19 on: Sun, 13 August 2017, 19:03:18 »
https://www.pfu.fujitsu.com/hhkeyboard/hhkb_support/faq_macos_sierra.html

I have a macOS Sierra version 10.12.6, with which my HHKB Pro. 2 Type-S has the same issue. When I press on the link I end up on this page and press "update".

(Attachment Link)

Then I end up on this page with various options. Which one should I choose?

(Attachment Link)

I assume the top one.

Sent from my SM-G930V using Tapatalk
« Last Edit: Sun, 13 August 2017, 19:05:19 by SpAmRaY »

Offline Eugene94

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #20 on: Tue, 15 August 2017, 15:27:45 »
https://www.pfu.fujitsu.com/hhkeyboard/hhkb_support/faq_macos_sierra.html

I have a macOS Sierra version 10.12.6, with which my HHKB Pro. 2 Type-S has the same issue. When I press on the link I end up on this page and press "update".

(Attachment Link)

Then I end up on this page with various options. Which one should I choose?

(Attachment Link)

I assume the top one.

Sent from my SM-G930V using Tapatalk

Both links lead to the same page, but after installing the software the problem is still present... I uninstalled the software, and received a long message in Japanese. I uninstalled again just in case and received a shorter message. Anyone know what is means?

175951-0

Offline hasu

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #21 on: Tue, 15 August 2017, 15:40:02 »
https://www.pfu.fujitsu.com/hhkeyboard/hhkb_support/faq_macos_sierra.html

I have a macOS Sierra version 10.12.6, with which my HHKB Pro. 2 Type-S has the same issue. When I press on the link I end up on this page and press "update".

(Attachment Link)

Then I end up on this page with various options. Which one should I choose?

(Attachment Link)

I assume the top one.

Sent from my SM-G930V using Tapatalk

Both links lead to the same page, but after installing the software the problem is still present... I uninstalled the software, and received a long message in Japanese. I uninstalled again just in case and received a shorter message. Anyone know what is means?

(Attachment Link)

The dialog says "it is already uninstalled."
no error there.
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Offline Eugene94

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Re: HHKB not recognized by Mac on wake from sleep
« Reply #22 on: Tue, 15 August 2017, 15:51:20 »
https://www.pfu.fujitsu.com/hhkeyboard/hhkb_support/faq_macos_sierra.html

I have a macOS Sierra version 10.12.6, with which my HHKB Pro. 2 Type-S has the same issue. When I press on the link I end up on this page and press "update".

(Attachment Link)

Then I end up on this page with various options. Which one should I choose?

(Attachment Link)

I assume the top one.

Sent from my SM-G930V using Tapatalk

Both links lead to the same page, but after installing the software the problem is still present... I uninstalled the software, and received a long message in Japanese. I uninstalled again just in case and received a shorter message. Anyone know what is means?

(Attachment Link)

The dialog says "it is already uninstalled."
no error there.

Thanks hasu, do you have any ideas how to solve this issue?