geekhack

Site Announcements and Feedback => Announcements/Feedback/Suggestions => Topic started by: joey on Wed, 14 June 2017, 16:44:15

Title: New users not receiving activation e-mails
Post by: joey on Wed, 14 June 2017, 16:44:15
I've had 3-4 people on IRC complain that they are not receiving the forum activation e-mails, so cannot create an account on the forum.
Title: Re: New users not receiving activation e-mails
Post by: dfj on Fri, 16 June 2017, 11:26:34
Sadly, it is continuing.

Title: Re: New users not receiving activation e-mails
Post by: iamtootallforthis on Fri, 16 June 2017, 11:32:46
I've had 3-4 people on IRC complain that they are not receiving the forum activation e-mails, so cannot create an account on the forum.

That is really bad.
Title: Re: New users not receiving activation e-mails
Post by: joey on Fri, 16 June 2017, 11:36:54
Just had another 2 users complain on IRC.
Title: Re: New users not receiving activation e-mails
Post by: polentA on Fri, 16 June 2017, 11:41:00
Hmm, wasn't there also an issue of email notifications not going out for watched threads?
Title: Re: New users not receiving activation e-mails
Post by: iamtootallforthis on Fri, 16 June 2017, 11:41:46
Hmm, wasn't there also an issue of email notifications not going out for watched threads?

Yeah.
Title: Re: New users not receiving activation e-mails
Post by: riotonthebay on Fri, 16 June 2017, 11:43:07
Hmm, wasn't there also an issue of email notifications not going out for watched threads?

Yeah.

Also no emails notifications for private messages. I think it's safe to say that whatever service was being used to deliver geekhack emails is currently down.
Title: Re: New users not receiving activation e-mails
Post by: romevi on Fri, 16 June 2017, 11:43:20
Is gh ogre?
Title: Re: New users not receiving activation e-mails
Post by: byker on Fri, 16 June 2017, 11:46:36
Unfortunately there is not much more I can do than ping the admins in our modchat, but thanks for bringing this to our attention joey.
Title: Re: New users not receiving activation e-mails
Post by: joey on Sun, 18 June 2017, 09:59:38
Sounds like these may be working again.
Title: Re: New users not receiving activation e-mails
Post by: byker on Sun, 18 June 2017, 13:07:18
Yes, they should be!  :thumb:
Title: Re: New users not receiving activation e-mails
Post by: iMav on Sun, 18 June 2017, 13:08:12
Yep...mail flow is all happy again!
Title: Re: New users not receiving activation e-mails
Post by: malattia on Sun, 18 June 2017, 21:44:32
hurray! thanks, I finally managed to activate my account!

Thanks!
Title: Re: New users not receiving activation e-mails
Post by: joey on Thu, 22 June 2017, 04:47:50
Yep...mail flow is all happy again!
I received a PM 27 minutes ago, but did not get the usual GH e-mail about it. It may not be working again.
Title: Re: New users not receiving activation e-mails
Post by: Puddsy on Thu, 22 June 2017, 16:26:09
Yep...mail flow is all happy again!
I received a PM 27 minutes ago, but did not get the usual GH e-mail about it. It may not be working again.

Those emails have always taken a while.
Title: Re: New users not receiving activation e-mails
Post by: joey on Thu, 22 June 2017, 16:28:18
Yep...mail flow is all happy again!
I received a PM 27 minutes ago, but did not get the usual GH e-mail about it. It may not be working again.

Those emails have always taken a while.
Nah, I never got it.
Title: Re: New users not receiving activation e-mails
Post by: Puddsy on Thu, 22 June 2017, 16:57:29
Yep...mail flow is all happy again!
I received a PM 27 minutes ago, but did not get the usual GH e-mail about it. It may not be working again.

Those emails have always taken a while.


Nah, I never got it.

I'm talking 12-16 hours a while
Title: Re: New users not receiving activation e-mails
Post by: joey on Thu, 22 June 2017, 17:00:13
Yep...mail flow is all happy again!
I received a PM 27 minutes ago, but did not get the usual GH e-mail about it. It may not be working again.

Those emails have always taken a while.


Nah, I never got it.

I'm talking 12-16 hours a while
They've been pretty quick the past year or so.. but sure, I can wait a bit longer.
Title: Re: New users not receiving activation e-mails
Post by: hasu on Thu, 22 June 2017, 17:23:03
I have received thread notification mails instantly without big delay after iMav's the post. Also I got a PM notification email immedaitely yesterday. Notification system appears to work normal happily :thumb:

joey, checked junk mail folder? My gmail started to handle emails from geekhack as junk mail for some reason after this breakdown.
Title: Re: New users not receiving activation e-mails
Post by: Puddsy on Wed, 05 July 2017, 19:48:57
I think this issue has resurfaced.
Title: Re: New users not receiving activation e-mails
Post by: iMav on Mon, 10 July 2017, 06:00:03
Email should be fine. 

Can someone here verify whether or not they are receiving emails?  (generate a password reset or something...and if you do NOT receive the email, PM me your email address so I can check the logs.)
Title: Re: New users not receiving activation e-mails
Post by: xondat on Mon, 10 July 2017, 06:02:01
I just tried it and didn't get anything - PM'd.
Title: Re: New users not receiving activation e-mails
Post by: mbsurfer on Mon, 10 July 2017, 15:13:45
PM notifications are also not being sent.

EDIT: Working now (July 13)