geekhack

Site Announcements and Feedback => Announcements/Feedback/Suggestions => Topic started by: CommonCurt on Thu, 09 April 2020, 05:01:07

Title: Haven't been getting email notifications for a while.
Post by: CommonCurt on Thu, 09 April 2020, 05:01:07

Just realized that I haven't been getting email notifications for a while, and I mean like months.
I never changed any of my settings.

Title: Re: Haven't been getting email notifications for a while.
Post by: HoffmanMyster on Wed, 15 April 2020, 15:34:03

Sadly a known issue (https://geekhack.org/index.php?topic=104642.0).  The backend team has been made aware, but as yet is unable to find a root cause.  We've also had issues with gmail users receiving account activation emails, and those in particular are showing as sent and received in our system.  This doesn't help with your issue, but know that we are aware and working on it.

Title: Re: Haven't been getting email notifications for a while.
Post by: CommonCurt on Mon, 20 April 2020, 04:22:31

Quote from: HoffmanMyster on Wed, 15 April 2020, 15:34:03

Sadly a known issue (https://geekhack.org/index.php?topic=104642.0).  The backend team has been made aware, but as yet is unable to find a root cause.  We've also had issues with gmail users receiving account activation emails, and those in particular are showing as sent and received in our system.  This doesn't help with your issue, but know that we are aware and working on it.

Okay, thanks for the info Hoff  :)