Hey, folks. I've set aside all day to work on boxing, weighing and invoicing. I hope to plow through a good chunk of orders here today. Last time seemed way easier than this. But then again I was starting with a blank slate, not a mish-mosh of some orders are already shipped and some are still here, this guy's order got returned to sender, and all kinds of other edge cases that have popped up since the first wave of shipping.
Wait a few pages back you said that the spacebars would be part of the replacements.
I got rid of the first batch already. Did I mess up? Am I going to be without spacebars for my replacement pack? (I ordered 1x of each type of spacebar)
Unfortunately for you, the replacements do not include spacebars.
You're referring to this post:
Does the re-run include space bars as well? I know those had mistakes already, but not sure if they also had the stem issue resolved in the re-run.
I was told they are going to re-run the entire order.
In my mind, I was expecting full replacement sets. But looking back through the email thread, SP never actually came out and said "we are going to re-run the entire set." Likewise, they never came out and said they were going to run a partial replacement order.
Originally when I contacted SP about the mismatched heights issue, Melissa asked me, "does it look like we need to re-run the entire set?" To which I replied, "I am willing to meet SP in the middle if you can think of a cheaper alternative to full replacement sets, but based on the info I have from buyers there is no apparent consistency to the issue."
That's basically where we left it. So my guess is that SP determined that the original run of spacebars were all produced using the correct molds and so there was no need to re-run them.
I feel bad that you're going to be stuck with no spacebars due to an innocent assumption. If you let me know which spacebars you actually plan to use I'll give them to you out of my personal sets and ship them to you with your replacements.
