Author Topic: D Key stem sheared off.  (Read 6092 times)

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Offline ImperfectLink

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D Key stem sheared off.
« on: Tue, 20 April 2021, 15:40:29 »
Hey there,

Just a note to say that my D key sheared off at the stem. I'm not a heavy typist and I noticed it wobbling so I removed the cap and the stem was loose. When I looked closer I could see that it wasn't mated well to the rest of the cap. Is this a common issue with GMK caps?


Offline Afresh

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Re: D Key stem sheared off.
« Reply #1 on: Tue, 20 April 2021, 15:53:19 »
 :eek:

Offline ImperfectLink

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Re: D Key stem sheared off.
« Reply #2 on: Tue, 20 April 2021, 15:54:59 »
Seems like there wasn't much holding it in in the first place.

Offline GMK_Andy

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Re: D Key stem sheared off.
« Reply #3 on: Tue, 20 April 2021, 22:40:19 »
Hey there,

Just a note to say that my D key sheared off at the stem. I'm not a heavy typist and I noticed it wobbling so I removed the cap and the stem was loose. When I looked closer I could see that it wasn't mated well to the rest of the cap. Is this a common issue with GMK caps?

Hey there!

Under any normal circumstance I would say this is absolutely not normal for our caps. Can you let me know just a little more information regarding this set: What is the set name/who was the vendor? I can certainly follow up and look if there is anything we can do for you! I will DM you for further info!

Offline ImperfectLink

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Re: D Key stem sheared off.
« Reply #4 on: Wed, 21 April 2021, 08:46:23 »
Thanks for the reply Andy. This definitely doesn't seem like normal circumstance. Conversation continued in DM.

Offline ImperfectLink

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Re: D Key stem sheared off.
« Reply #5 on: Wed, 16 June 2021, 10:25:08 »
For the sake of transparency:

It's been a couple months now an# there's been no further reply from An#y or GMK. An#y where are you? I was hoping there woul# be some resolution at this point but I've ha# to fin# my own.

Offline ImperfectLink

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Re: D Key stem sheared off.
« Reply #6 on: Wed, 08 September 2021, 09:40:09 »
Issue resolved by The Key Company.
Thanks Sky!

Offline rowdy

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Re: D Key stem sheared off.
« Reply #7 on: Thu, 09 September 2021, 04:13:05 »
Thanks for updating the thread with the positive resolution - it's always nice when things (eventually) work out.

Not that I can provide anything of an authoritative response, but I've not seen this before on any GMK sets.
"Because keyboards are accessories to PC makers, they focus on minimizing the manufacturing costs. But thatís incorrect. Itís in HHKBís slogan, but when Americaís cowboys were in the middle of a trip and their horse died, they would leave the horse there. But even if they were in the middle of a desert, they would take their saddle with them. The horse was a consumable good, but the saddle was an interface that their bodies had gotten used to. In the same vein, PCs are consumable goods, while keyboards are important interfaces." - Eiiti Wada

NEC APC-H4100E | Ducky DK9008 Shine MX blue LED red | Ducky DK9008 Shine MX blue LED green | Link 900243-08 | CM QFR MX black | KeyCool 87 white MX reds | HHKB 2 Pro | Model M 02-Mar-1993 | Model M 29-Nov-1995 | CM Trigger (broken) | CM QFS MX green | Ducky DK9087 Shine 3 TKL Yellow Edition MX black | Lexmark SSK 21-Apr-1994 | IBM SSK 13-Oct-1987 | CODE TKL MX clear | Model M 122 01-Jun-1988

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