My PayPal claim has been, unfortunately, resolved in my favor. I sent a number of emails to zF generally and to Alex directly and have had no responses since November last year. I also sent messages through PayPal and discord encouraging zF to refund and re-invoice so that purchaser protection would not lapse. Was hoping that a PayPal dispute would encourage a response, and when it did not I escalated it to a claim which also received no response.
Was really hoping this would work out, I love Thesis’s designs and the numpad on this one sold me and I joined both GBs. My initial order with zF included hundreds of dollars in numpad plates and PCBs which I’m especially sad about and aggravated that I was never offered an opportunity to buy the numpad they go with.
If zF ever offers to sell me the keyboard I ordered, with whatever custom serial number I got if that was ever done, with numpad, and in the color I was told I would get and not some mixed up slop, I’d happily pay.
