Have you read the geekhack TOS lately?
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Sent a "contact us" message on your site about the order.
Quote from: Aidenknives on Tue, 15 July 2014, 23:45:35Sent a "contact us" message on your site about the order. That was plenty. However, neither this post nor your email indicated which keycap was broken.
Mailed a new one. You should receive it Saturday.