"
This is the first message i got from them:
"
Thank you for considering the Truly Ergonomic Keyboard. We believe our product would be an excellent investment in your personal health and comfort, and can serve to increase your typing efficiency.
We apologize for the delayed response due to the high volume of emails we are currently receiving.
In regard to your inquiries, please find the following information which we hope you find useful:
When are pre-orders expected to be delivered?
Pre-orders delivery date is estimated for late March 2011. Pre-orders allow us to cost-effectively manufacture a precise quantity of each keyboard model, reducing overall production and inventory costs, and guaranteeing the manufacturing of required models.
This information is provided from our FAQ page
http://www.trulyergonomic.com/faq.html#Delivery Images of the Keyboard
For several months now, we have published images of one of the fully working prototypes of a previous development model on the "About Us" page on our website (this used to be the "Our Story" page). There you can appreciate and review some of the work we have done:
http://www.trulyergonomic.com/aboutus.html Cushioned and Removable Palmrest:
All Truly Ergonomic Keyboards integrate a high-quality removable and cushioned palmrest firmly attached with screws for a strong build. It provides required support when needed or allows you to have an even smaller footprint.
You can learn more at our webpage
http://www.trulyergonomic.com/benefits.html#Palmrest Please visit our website to learn more:
http://www.trulyergonomic.comYou can place your pre-order securely here:
http://www.trulyergonomic.com/preorder.html Please send us an email should you have any additional questions or require additional information.
Regards,
Michelle
Customer Service
Truly Ergonomic Ltd.
The contents of this email are to be read only by its intended recipient; they are not meant to be forwarded or posted elsewhere. If you are not the intended recipient, please delete this message immediately.
"
Well, I don' have anything against TE, in fact i like very much this keyboard design and i like to buy one, but they still don't deserve my confidence.
The email contains the same information i can see on their website and i didn't receive answer to my questions.
This are the email headers i got:
Delivered-To: XXXXXX@gmail.com
Received: by 10.150.91.18 with SMTP id o18cs175818ybb;
Tue, 18 Jan 2011 19:39:23 -0800 (PST)
Received: by 10.90.27.4 with SMTP id a4mr280357aga.135.1295408363218;
Tue, 18 Jan 2011 19:39:23 -0800 (PST)
Return-Path:
Received: from idcmail-mo1so.shaw.ca (idcmail-mo1so.shaw.ca [24.71.223.10])
by mx.google.com with ESMTP id c36si13988930anc.119.2011.01.18.19.39.22;
Tue, 18 Jan 2011 19:39:23 -0800 (PST)
Received-SPF: neutral (google.com: 24.71.223.10 is neither permitted nor denied by best guess record for domain of support2010@trulyergonomic.com) client-ip=24.71.223.10;
Authentication-Results: mx.google.com; spf=neutral (google.com: 24.71.223.10 is neither permitted nor denied by best guess record for domain of support2010@trulyergonomic.com) smtp.mail=support2010@trulyergonomic.com
Message-Id: <47e7e6$9nm0kj@pd4mo1so-svcs.prod.shaw.ca>
Received: from pd3ml1so-ssvc.prod.shaw.ca ([10.0.141.140])
by pd4mo1so-svcs.prod.shaw.ca with ESMTP; 18 Jan 2011 20:39:14 -0700
X-Cloudmark-SP-Filtered: true
X-Cloudmark-SP-Result: v=1.1 cv=PoCsjI4yX/9PNLpOJB7VMdKHKyM4vJcX/7ufEpQ0Uvw= c=1 sm=1
a=BLceEmwcHowA:10 a=THSnpY0jbTfwfLuwIHatyw==:17 a=EhsKgaTxAAAA:8
a=pGLkceISAAAA:8 a=14izFf6SAAAA:8 a=_MSJQJzF8jwWu4pxzU4A:9
a=fAkw5JMJTCNbdKD0vPgA:7 a=okZr1FF93X22SsCM4i0-LEZ1vmIA:4 a=CjuIK1q_8ugA:10
a=GJxrJdgRbRQA:10 a=mMHc2fqpj5wA:10 a=l-1EMTkDQfkA:10 a=CWmRIZOW1OcA:10
a=qzJ8uaSh16oA:10 a=4-G2O6QI_d4A:10 a=MSl-tDqOz04A:10 a=-j0vHCqntzsA:10
a=IJeVvaZ_BSAA:10 a=5dWG-VxHnuBGyk-o:21 a=4Yyy4Sri5P9oQ6v7:21
a=SSmOFEACAAAA:8 a=OGytC7J6EfvzftADodQA:9 a=Y_vOZKRT_1Cn6gwepZEA:7
a=LXgx3s72XSgSwekty7shnRG67UIA:4 a=ZFHPfPhCXySSG1Md:21
a=YXZlIEUqlUrEzoT4:21 a=HpAAvcLHHh0Zw7uRqdWCyQ==:117
Received: from unknown (HELO CR82977A) ([96.49.215.134])
by pd3ml1so-dmz.prod.shaw.ca with ESMTP; 18 Jan 2011 20:39:06 -0700
From:
To: "'XXXXXX'"
Subject: RE: Interested in the Keyboard
Date: Tue, 18 Jan 2011 16:47:01 -0800
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0036_01CBB72F.546A9C50"
X-Mailer: Microsoft Office Outlook, Build 11.0.5510
In-Reply-To: <4D3480E7.4010005@gmail.com>
Thread-Index: Acu2br/B8vznRipeQbauHFEPro0u7QBB7OeA
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3664
So it seems that the email was received by an smtp server located in Vancouver at least ( 96.49.215.134 )
I don't know, if they a "Truly" Company, why they don't put their contact information ? some pictures of their offices ? some history about them ? some youtube video ? i don't think that's a requeriment for a virtual store, but if you opt for contacting people just using virtual ways, they you must at least answer emails and make full use of virtual tools.
Let's hope they will not be the "Fake company" and the product ends being the "Fake Ergonomic".