We have our first important issue
Unfortunately PayPal has locked my funds as a security precaution (?) given the $30,000+ that came in from the first few days of accepting orders.
Orders are still being accepted through PayPal without issue, so please do get in your order if you haven't already!
I am going to speak with them ASAP and try to resolve it but this could cause a hassle. I have already fully disclosed to them the product web site, nature of the project, and the increased expected business levels.
It seems like they often release funds only after they are exposed publicly about the specific case and someone has made a noise about the issue by posting about it on a blog.
If anyone has any experience or advice dealing with PayPal or any contacts there, or can offer specific help in another way please let me know.
I don't expect this to put us off schedule though, because at the very worst if it comes down to it, I may need to cancel the PayPal funds and accept payments over credit card or check (your order is not being canceled! This is just the worst-case scenario). It will be inconvenient for everyone unfortunately if this turns out to be the case but we don't have to use PayPal to accept payment online. I'll keep everyone posted though.
So far about 25% of the interest form has paid and many have ordered more keyboards than what they put down in the form - a good thing! The web site has slowed down from the increased traffic but it is still holding up well.
Yep henz Ludovician is right.
againer I can't say for sure that the small case will be ready for the first round. Chinese New Year is a big holiday where the factory will take about 2 weeks off starting around 2/4. I hope to talk to them this week before then but I'm not sure how far I will get. I submitted the small case CAD draft files a couple weeks ago but they have not gotten their engineers to look at it closely just yet to my knowledge.