KeyForge

[DetectiveNio]

When will the purge bag sale be shipped?

[wikkiwikki420]

per the site

Sale now shipping!
All packages are estimated to be shipped by 12/15

Please be patient as we ship out packages in waves each day, as it makes it easier to stay organized with the chaos that is the holidays.

We will be printing labels and sending out tracking over the next couple of days, so don’t fret if you haven’t received tracking yet.

Once you have received a tracking email, your package will be dropped off that day. Please allow a couple of days for your tracking to update once you’ve received the email.

This page will be updated once all packages are out on 12/15.

My wife and I hope you enjoy your keys, and thank you again for your incredible support.

EDIT: Not gonna lie though... I be checking my email everyday like a dog in heat.

EDIT 2: F5'ing on the website waiting for the update saying all shipping notices are out. I just hope I haven't single handedly crashed the website.

EDIT 3: Just got the email saying by Tuesday. I am able to rest easy now.

[Sneaky Potato]

per the site

Sale now shipping!
All packages are estimated to be shipped by 12/15


Please be patient as we ship out packages in waves each day, as it makes it easier to stay organized with the chaos that is the holidays.


We will be printing labels and sending out tracking over the next couple of days, so don’t fret if you haven’t received tracking yet.


Once you have received a tracking email, your package will be dropped off that day. Please allow a couple of days for your tracking to update once you’ve received the email.


This page will be updated once all packages are out on 12/15.


My wife and I hope you enjoy your keys, and thank you again for your incredible support.

EDIT: Not gonna lie though... I be checking my email everyday like a dog in heat.


EDIT 2: F5'ing on the website waiting for the update saying all shipping notices are out. I just hope I haven't single handedly crashed the website.

I just sent out an email to the purge winners, but there has been a short delay due to us not getting our keyforge bags and shipping materials last week. I was told to expect it Friday (a week late), then Saturday, and now here we are. All packages will ship Tuesday with no further delays. I'm sorry guys, we really did have everything set up to get this sale shipped very quickly, but FedEx had our stuff in limbo forever.





I'll update everyone via email and I'll make a post here once the packages are out on Tuesday.

[wikkiwikki420]

Thanks Sneaky.

I got the message and immediately thought to come thank you for the update. I sure didn't want to ask about it and am thoroughly pleased with the update.

Thanks Bro. 

[vilagefool]

yeah, thanks for the update! It stinks when stuff like this happens, but I appreciate your transparency.
Keep up the great work!!

[Sneaky Potato]

I am going to lose my mind





I’ll be sending out a mass email again, but it looks like hopefully tomorrow will be the day


I’ll post an update here tomorrow, as well.

[pears]

They didn't even try, dang

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[SodiePops]

I feel your pain. Tis the season. We had the same thing happen with our packing materials!

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[Frostbyte]

Wow, FedEx sucking it up. I find only UPS and Amazon are reliable.

Not your fault though man, thanks for the update.

[Sneaky Potato]

They didn't even try, dang

Sent from my SM-G960U using Tapatalk

That’s the frustrating part. I was camped out on my porch just in case. Nothing

[wikkiwikki420]

Well, **** happens... but Sneaky, I can’t speak for everyone, but I really appreciate the update and efforts. Much love during this holiday season and I personally don’t want you feeling stressed out over something that you don’t have the control over. I have busy days now until christmas, so when you finally get your materials and I have time to check my box and or email, I believe a happy surprise will be there.

I wish you the best holidays to you and your family.

[Briezion]

Well, **** happens... but Sneaky, I can’t speak for everyone, but I really appreciate the update and efforts. Much love during this holiday season and I personally don’t want you feeling stressed out over something that you don’t have the control over. I have busy days now until christmas, so when you finally get your materials and I have time to check my box and or email, I believe a happy surprise will be there.

I wish you the best holidays to you and your family.

100% agreed, your mental/physical wellbeing is far more important than our impatience, and the continual updates are well enough to assuage any I would have, Thank you for the work and thank you for the opportunity for us to own and enjoy a piece of it. <3

[wikkiwikki420]

Bro... I don't know if you drink or not, but alcoholism is not the path that an amazing artist and person of your caliber should ever feel the need to go down. You are great and for those who are waiting, we all can wait. It is not something you have chosen to neglect, rather it is something far removed from your control. The updates you have been providing us are levels above what should be expected from any of us. And most importantly, that is one mighty fine cat you sent in the email.

 The most important thing is that you know we love what you do and will all be thrilled when fedex gets their poop together. Happy Holidays and just enjoy them instead of worrying about this.

Edit: Cleaned up language and removed a line that removed a small inside joke about a super cute pic that is in the email.

[Daggerjes]

Hey Kyle, I think most people that participate in your sales agree with the sentiments above. You make a quality product and those who buy it are willing to wait a bit, especially considering the issue here is out of your control. You've done a fantastic job during this sale with updates, and I (and I assume mostly everyone else) am content to wait for you to get everything sorted out. Try to enjoy your holidays when you get a chance.

[wikkiwikki420]

Just curious, since I have no real idea on this one... but have you ever casted any of your sculpts in metal? I mean, I know the logistics to that would more likely than not require a completely new mold or something, but I have seen colorways where the name seems to imply that they were metal casted. If not, have you ever considered do metal casts of any of the sculpts and if you did do such a thing, how much roughly do you think you would price them at? Genuinely curious.

[Sneaky Potato]

Got the package, orders will all ship today! I’ll be back to answer the couple questions above and any PMs I have once I get finished.

[JSaintS]

Got the package, orders will all ship today! I’ll be back to answer the couple questions above and any PMs I have once I get finished.

Do PMs include mails as well or should we PM you on GH?

Thanks for the work and the daily updates! :-)

[Sneaky Potato]

Got the package, orders will all ship today! I’ll be back to answer the couple questions above and any PMs I have once I get finished.

Do PMs include mails as well or should we PM you on GH?

Thanks for the work and the daily updates! :-)

I’ll get to your email today, promise.

[wikkiwikki420]

Saw the site and I am PUMPED!!! Thank  you for the updates and I hope you have a Wonderful Merry Christmas or Happy Hanukah or whatever holiday you celebrate this season. Cheers You amazingly kind soul. I am having a beer in your honor and to save your liver. 


EDIT: Got my shipping notice just now!!! FRICK YEAH LAHEY!!! I AM HAVING CHEESEBURGERS!!!!


EDIT 2: Will there be a complete list of what was possible to acquire from the purge bags? I would be interested in seeing the possibilities of what could have been.

[stuey138]

Housemate's caps already arrived and I'm still on preshipment, here we go again lol.

[wikkiwikki420]

Housemate's caps already arrived and I'm still on preshipment, here we go again lol.

Since I got the shipping notice on the 22nd, I figured it was around the corner. But, I am pretty sure USPS is just being lazy after having taken care of the hundreds of thousands of packages that they rushed out for the holidays. I am not worried, but the build up of getting the shipping notice sure amplifies as you are expecting to see tracking move forward. I too though have been on pre-shipment since then.

All that is to say, when the package finally arrives the excitement will be amplified and we can jump and scream like little school girls because there is no such thing as a bad keyforge key. Each and every one I have gotten has been nothing but pure key porn.   

[pears]

Housemate's caps already arrived and I'm still on preshipment, here we go again lol.

Since I got the shipping notice on the 22nd, I figured it was around the corner. But, I am pretty sure USPS is just being lazy after having taken care of the hundreds of thousands of packages that they rushed out for the holidays. I am not worried, but the build up of getting the shipping notice sure amplifies as you are expecting to see tracking move forward. I too though have been on pre-shipment since then.

All that is to say, when the package finally arrives the excitement will be amplified and we can jump and scream like little school girls because there is no such thing as a bad keyforge key. Each and every one I have gotten has been nothing but pure key porn.

In the same boat here. Waiting patiently for my bags to arrive after the hell that Sneaky went through to get these out. Really appreciated every  update as it was happening. USPS isn't as kind it seems.

Sent from my SM-G960U using Tapatalk

[Sneaky Potato]

it can be difficult lately with USPS because they often aren’t helpful during this stage in locating stuff. They often tell us to just wait, as apparently the post-Christmas chaos can be just as bad as the pre-Christmas chaos. This year has been particularly bad for USPS and Fedex.

If your package vanished we will replace it and deal with USPS on our side to make to smoother for you, as well as refund your shipping. Thankfully there have only been a small number of these, as most people have received their packages. However, we have had several people receive their packages in their mailbox without the tracking updating at all, which is frustrating. We will address ALL of those issues this week. My wife and I are traveling after seeing family, which is why I have been OOO. If you haven’t already, please email support and we will get you taken care of ASAP.

I will be back in the office on Wednesday, and I’ll be reaching out to the commission winners again to get those started, and whatever else needs my attention, including some GB updates. Any packages that have not updated tracking by then will be fixed ASAP.

We appreciate all you guys, and we hope you had a good holiday  <3

[wikkiwikki420]

Thank you Sneaky for the update... I was honestly just going to hold off until I heard from you here. I guess I will send a ticket to support, but first I will check my mailbox. I tend to avoid it because things.... but thanks for the update and I hope you have a happy New Year!!!!

[DuellM]

Quick question is each grab bag supposed to come in its own bag or are they combined into one bag? Say you ordered 2 grab bags will you get 2 Keyforge bags with a chance to get up to 4 caps (Up to 2 per bag) or do you get 1 bag with a chance to get up to 4 caps.

[wikkiwikki420]

I got a follow up message from Erika today. I am pleased to say that the Keyforge team has gone beyond expectations. Unfortunately when I went to follow up with a reply, I got a unexpected mail delivery failure notice. What I was saying in the message was thank you to Erika and the team at Keyforge for staying on top of the situation and that I am beyond impressed with the communication and follow ups that I have been receiving if though I have been avoiding communicating on my end that USPS has been giving us both the run around.

All that to say, I am thrilled that I got to participate in the Purge Bag sale event and I look forward to what 2020 has to offer us all. I did end the message I had sent with wishing Erika and the team at Keyforge a Happy New Year and hope that your New Years started off with a bang.

I love this community and I love Keyforge and Sneaky. As you will always be my first that I got that wasn't a group buy from assdrop and that makes this whole endeavor very special to me.

Much love to all and a Happy New Year to Sneaky, Oatmeal, Erika and The Keyforge Team as well as the entire Artisan Community. Let us make this year the best we have ever seen.

[tratnula]

Haven't recieved my purge bag yet. Spoke with Erika who said it might have been misplaced at the post office and that they'd check it out on Monday. Haven't heard from them since. Sent an email today and got this: https://imgur.com/a/YDrUrLw


Any updates?

[uood5]

Quick question is each grab bag supposed to come in its own bag or are they combined into one bag? Say you ordered 2 grab bags will you get 2 Keyforge bags with a chance to get up to 4 caps (Up to 2 per bag) or do you get 1 bag with a chance to get up to 4 caps.

Each one of mine came in its own bag

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[DuellM]

Quick question is each grab bag supposed to come in its own bag or are they combined into one bag? Say you ordered 2 grab bags will you get 2 Keyforge bags with a chance to get up to 4 caps (Up to 2 per bag) or do you get 1 bag with a chance to get up to 4 caps.

Each one of mine came in its own bag

Sent from my SM-G970F using Tapatalk

Damn, I have to contact them about my order then 

[stuey138]

Quick question is each grab bag supposed to come in its own bag or are they combined into one bag? Say you ordered 2 grab bags will you get 2 Keyforge bags with a chance to get up to 4 caps (Up to 2 per bag) or do you get 1 bag with a chance to get up to 4 caps.

Each one of mine came in its own bag

Sent from my SM-G970F using Tapatalk

Damn, I have to contact them about my order then 

How many caps did you get? And you can technically get up to 3 caps per bag I'm pretty sure.

[uood5]

Quick question is each grab bag supposed to come in its own bag or are they combined into one bag? Say you ordered 2 grab bags will you get 2 Keyforge bags with a chance to get up to 4 caps (Up to 2 per bag) or do you get 1 bag with a chance to get up to 4 caps.

Each one of mine came in its own bag

Sent from my SM-G970F using Tapatalk

Damn, I have to contact them about my order then 

How many caps did you get? And you can technically get up to 3 caps per bag I'm pretty sure.

2 caps, 2 bags

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[JSaintS]

2 caps, 2 bags

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Isn't that normal? :thinking:

[Briezion]

Oh. I recieved one bag with two caps. I ordered two bags but I assume he just condensed it for the sake of not running out of bags for the sale? Given that I've still recieved two caps it's fine but slightly confusing.

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[tratnula]

I've received 0 bags and 0 caps


Sorry, just being salty,

[XSlepicka]

Same boat, big sad 

[Sneaky Potato]

We are sending out replacements for the handful of packages that have not been delivered by USPS/tracking never updated. We expect that the original packages will likely be delivered randomly next week, but we aren’t going to make those individuals wait any longer. USPS gave us the runaround, but we figured out that the individuals that didn’t get updated tracking were all dropped together. Thankfully it was only like 15 packages, but I’m working with USPS to make sure this doesn’t happen again.

If you tried sending a support email but got a kickback, that was my fault. I forgot to update my new card in gmail so payment lapsed, it’s up and working again.

Erika will be in touch shortly if she hasn’t already regarding replacement packages.

Additionally, if you were short a bag or something like that, just drop us a line and we will get it fixed. Each bag is separate, so if we made a mistake we will make it right.

<3

[xarkkon]

pretty awesome how you guys are handling the missing packages.

i got mine in today. thanks!

[WifeIsGoddess]

Shishi o' clock

[TheNamesTy45]

(Attachment Link)

Shishi o' clock

This is glorious. Meanwhile, my New Years resolution for the second straight year is to get my first Shishi.

[stuey138]

Are we still looking good for shipping by Friday to make up for those who lost packages?

[mattp]

I was one of the lost packages. Now that I see my purge bag has just been dropped into my mailbox, I wanted to document my experience here for others.

4-Dec-2019: Won a purge bag & paid
21-Dec-2019: Purge bag marked as shipped
28-Dec-2019: Contacted Keyforge support via email to ask about package not moving after checking tracking
28-Dec-2019 (same day): Got a response from Erika telling me packages had been dropped off but mine could be misplaced as it still had not moved
2-Jan-2020: Got another response from Erika telling me the original package was probably lost and that they were sending me a replacement
5-Jan-2020: New purge bag marked as shipped
7-Jan-2020: USPS tracking confirms package was received and begins moving
9-Jan-2020: Package arrived in mailbox

Looking forward to getting home and checking it out 

[Jaxxstatic]

I emailed but no response yet.
I got shipping notification for Royal Spectre win from Samhain 3 (11/20/19).
It still says "pre-shipment" for the tracking. Maybe one of the lost ones? Just getting on your radar. Thank you!

[wikkiwikki420]

I received my Purge Bag this past Thursday. Absolutely thrilled. Would consider trading colorways with anyone that likes pink. It is a Mulder V3. I love the sculpt but pink doesn't fit the board since it is a mostly dark board. I also have a badass Orochi in a light purple and dark purple colorway. I actually like this one a lot, but would trade if you got a equally awesome colorway. I am pretty dang thrilled though with the Orochi so it would have to be special in order to get a trade on that one. =)

Sneaky thank you so much. I ultimately was super thrilled to be able to participate in the Purge bag sale. =)

[stuey138]

Finally got my shipping for the replacement caps yesterday, was a bit bummed that they'll only ship out on Monday instead of the previously stated Friday but I understand that things can get busy. Hopefully these caps will be worth the wait.

[Yuri1992]

I got Orochi from purge bag and its height is lower than normal. I compared with other Orochi and clearly see it (like pic below)
Does anyone meet a case like this ?
Update: emailed Keyforge support and was resolved.

[willyumi]

I have been trying to keep in contact with Kyle and Erika for a cap with a defective stem via support e-mail and there's been radio silence for a good while now. Any one here have any luck with contacting them?

[Jaxxstatic]

I have been trying to keep in contact with Kyle and Erika for a cap with a defective stem via support e-mail and there's been radio silence for a good while now. Any one here have any luck with contacting them?

Erika got back to me on the same day when I emailed the support@keyforge.com email on January 17th.

[JSaintS]

I've sent a couple of mails but in case they went into the spam folder or something, I wanted to give them a bump by posting here

Have a good one guys!

[FLFisherman]

I've sent a couple of mails but in case they went into the spam folder or something, I wanted to give them a bump by posting here

Have a good one guys!

I'm also trying to get in touch with them. Will tack on to your post.

[JSaintS]

I've sent a couple of mails but in case they went into the spam folder or something, I wanted to give them a bump by posting here

Have a good one guys!

I'm also trying to get in touch with them. Will tack on to your post.

Haven't had any luck but this bump might get their attention