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Clueboard Feedback Thread

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skullydazed:
Please share your experiences with Clueboard here. What am I doing right, where can I improve?

If you need an immediate response you can PM me or email info@clueboard.co.

Dernubenfrieken:
I've ordered twice from clueboard.

First time, ordered Modern Selectric. Prompt Shipping, beautiful set, good experience all around

Second time, ordered a Clueboard, realized I need Stabs. PMed Skullydazed, he allowed me to add an extra order, even got an extra free keycap for it. Great experience, great store, 10/10  vendor for me.

yinzer:
I think you're doing a fantastic job. Great product and support

I have one minor bit of neutral (not negative) constructive feedback: you seem to be making continual improvements to the offerings at the clueboard store. While it's awesome that you're innovating and improving your product, people who have ordered around the time you released the 2.0 PCB will miss out on those improvements. For example, I ordered a Clueboard in March. I'm going to miss out on a variety of case options, including designs/colors, new screws, a bottom plate with custom feet, and who knows what else you have in the pipe.

I'd recommend grouping these things together in the future, especially around PCB restocking as those will likely be much less frequent and probably be a spike in when people are looking to place orders.

skullydazed:

--- Quote from: yinzer on Fri, 29 April 2016, 19:26:14 ---I have one minor bit of neutral (not negative) constructive feedback: you seem to be making continual improvements to the offerings at the clueboard store. While it's awesome that you're innovating and improving your product, people who have ordered around the time you released the 2.0 PCB will miss out on those improvements. For example, I ordered a Clueboard in March. I'm going to miss out on a variety of case options, including designs/colors, new screws, a bottom plate with custom feet, and who knows what else you have in the pipe.

--- End quote ---

I hear you here, and in fact my plans reflect my desire not to leave early adopters behind. The new acrylic cases I'll be releasing are compatible with the current cases, and if you want to buy only the bottom layer plus feet you'll be able to do that. The early adopters help to fund that continual iteration, and I don't want them to feel left out.

Thanks for your feedback.

BunnyLake:
i cant recommend dealing with clueboard enough

skullydazed is both incredibly helpful and knowledgable

the product is incredible and the order process and fulfilment was the best ive experienced on GH

 :thumb:

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