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geekhack Marketplace => Vendor Forums => GMK/UNIQEY => Topic started by: ImperfectLink on Tue, 20 April 2021, 15:40:29

Title: D Key stem sheared off.
Post by: ImperfectLink on Tue, 20 April 2021, 15:40:29
Hey there,

Just a note to say that my D key sheared off at the stem. I'm not a heavy typist and I noticed it wobbling so I removed the cap and the stem was loose. When I looked closer I could see that it wasn't mated well to the rest of the cap. Is this a common issue with GMK caps?

Title: Re: D Key stem sheared off.
Post by: Afresh on Tue, 20 April 2021, 15:53:19
 :eek:
Title: Re: D Key stem sheared off.
Post by: ImperfectLink on Tue, 20 April 2021, 15:54:59
Seems like there wasn't much holding it in in the first place.
Title: Re: D Key stem sheared off.
Post by: GMK_Andy on Tue, 20 April 2021, 22:40:19
Hey there,

Just a note to say that my D key sheared off at the stem. I'm not a heavy typist and I noticed it wobbling so I removed the cap and the stem was loose. When I looked closer I could see that it wasn't mated well to the rest of the cap. Is this a common issue with GMK caps?

Hey there!

Under any normal circumstance I would say this is absolutely not normal for our caps. Can you let me know just a little more information regarding this set: What is the set name/who was the vendor? I can certainly follow up and look if there is anything we can do for you! I will DM you for further info!
Title: Re: D Key stem sheared off.
Post by: ImperfectLink on Wed, 21 April 2021, 08:46:23
Thanks for the reply Andy. This definitely doesn't seem like normal circumstance. Conversation continued in DM.
Title: Re: D Key stem sheared off.
Post by: ImperfectLink on Wed, 16 June 2021, 10:25:08
For the sake of transparency:

It's been a couple months now an# there's been no further reply from An#y or GMK. An#y where are you? I was hoping there woul# be some resolution at this point but I've ha# to fin# my own.
Title: Re: D Key stem sheared off.
Post by: ImperfectLink on Wed, 08 September 2021, 09:40:09
Issue resolved by The Key Company.
Thanks Sky!
Title: Re: D Key stem sheared off.
Post by: rowdy on Thu, 09 September 2021, 04:13:05
Thanks for updating the thread with the positive resolution - it's always nice when things (eventually) work out.

Not that I can provide anything of an authoritative response, but I've not seen this before on any GMK sets.