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geekhack Marketplace => Vendor Forums => Vendor Feedback => Topic started by: KeyPop on Mon, 02 May 2016, 10:36:42

Title: [KeyPop.net] Feedback
Post by: KeyPop on Mon, 02 May 2016, 10:36:42

Tell us how your shopping experience went with us or how we can improve it to make it better!

Title: Re: [KeyPop.net] Feedback
Post by: crj3012 on Fri, 24 June 2016, 17:44:23

• Extremely fast shipping
• After receiving a defunct key in my order, I contacted support and heard back within hours. No questions asked, a replacement cap was in the mail the next day
• Great customer service
• I would by from KeyPop again in a heartbeat

Title: Re: [KeyPop.net] Feedback
Post by: Dreamre on Mon, 25 July 2016, 14:26:28

It's been a pleasure dealing with Keypop. Extremely quick responses via email and very accommodating/understanding and exceptional customer service. Would deal with again!

Title: Re: [KeyPop.net] Feedback
Post by: venoom on Sun, 31 July 2016, 12:27:26

I bought my first mechanical keyboard with black (unprinted) keys.

I wanted to enhance it with some keycaps so I ordered the following:

• red unprinted WASD keycaps
• Triforce keycap to put on F3
• Matrix keycaps (blue/red pill for CTRL, white rabbit and EMP for ESC)

the prices were very reasonable and it shipped really fast.

Unfortunately, the package was missing the Matrix keycaps.
I contacted customer support on Sunday, they wrote back (and shipped a replacement) on Monday, and it arrived on Saturday, on the other side of the ocean.

I am very pleased with both the keycaps and the customer support, I did not expect the replacement to arrive so fast.

My keyboard looks awesome with the new keycaps.

Overall, I highly recommend keypop.net and would not hesitate to shop again.

Title: Re: [KeyPop.net] Feedback
Post by: Barndenn on Tue, 16 August 2016, 03:45:50

I've bought two keycaps from you guys and I have to say extremely fast shipping.

Title: Re: [KeyPop.net] Feedback
Post by: henz on Tue, 16 August 2016, 03:56:23

i have been aware of the site for over 2 years, although have never bought from KeyPop. Unfortuneatly i have never found anything interesting enough to buy :( Id love to see o GB with GMK caps or maybe some nice PBT sets. And maybe try to hook up with some artisan or something.

Title: Re: [KeyPop.net] Feedback
Post by: Dreamre on Fri, 30 December 2016, 14:52:07

In addition to my previous post, I had an issue with my order and I was updated by Keypop throughout the whole process. He had it resolved to my satisfaction in the end. Definitely recommended!

Title: Re: [KeyPop.net] Feedback
Post by: BunnyLake on Fri, 30 December 2016, 17:53:42

never had anything but excellent service from keypop

they are extremely helpful and accommodating and in my mind one of the premier sites for novelty keycaps and accessories

keep up the outstanding work guys

Title: Re: [KeyPop.net] Feedback
Post by: rowdy on Mon, 16 January 2017, 19:55:08

Quote from: BunnyLake on Fri, 30 December 2016, 17:53:42

never had anything but excellent service from keypop

they are extremely helpful and accommodating and in my mind one of the premier sites for novelty keycaps and accessories

keep up the outstanding work guys

Can't think of any way of putting it better, so I'll just second and third this :D