It has come to our attention that GMK Alter is not in the colors intended for it to be.
We have been in contact with GMK and have yet to negotiate a solution.
When we received samples for the blue/purple caps, we chose the cap on the left, the lighter blue that shares about the same contrast level as the gray.
However, we ended up receiving the color on the right & middle, the darker, second sample that GMK had sent to us, despite us giving the code of the bag sent to us and SPECIFICALLY going out of our way to say that we wanted the lighter blue. This frustrates us to an unimaginable degree, and we're sorry we haven't been able to provide more information up until now since we've been waiting on GMK to get a favorable solution to us, they've been doing background analysis and trying to figure out what went wrong and where it went wrong, while trying to get us what we want.
In addition, all spacebar sets are missing a key. Amazing, a real 2-for-1 from GMK this time.
Our energy is fully dedicated to making this right. Our main goal is to have the set's offending colored keycaps remade. My secondary objective barring a remake would be to ship the sets and get a substantial refund from GMK, which I would pass onto you guys. I will see what GMK can offer but at this point I would like to open up a window for refunds and cancellations for all GMK Alter orders, if you don't feel like waiting or dealing with a compromise. Please PM me your order number and name, and I will cancel & refund your order accordingly if you wish to go down this path.
We deeply apologize for this inconvenience, please give us some time to make it right.
