Is Originative still in business?

[Glod]

I tried the creative email route, still no response. I didn't dispute because like me and other's said earlier, the site was fine until recently, but this is getting really bad, he needs to just give an explanation and reassurance, geekhack members go through delays all the time but no communication is unacceptable.

[rowdy]

Is there a phone number or something for Sherry or Originative?

Can someone in UK call, even if just to make sure he is ok?

[MOZ]

UK? He is based in the US.

[argcargv]

I actually got a shipping confirmation after I asked about refund, I'll update when I actually get the package.

With tracking? I'd really love for him to get his stuff together and stock some more gmk stuff. Not sure if hes looking to put up that kind of cash though.

Yes with tracking.
I really wish him the best to sort out his shop, the things he provide is one of a kind.

[rowdy]

UK? He is based in the US.

Uh, who was I thinking of?

Too early in the morning )

[Lastpilot]

A few months back I left a message on their business phone number listed on their FB page asking for a refund. I left my number and I got a text message a few hours later asking what my order number was. Order cancellation refund processed that day.

[shawn o]

According to whois...

mod edit: please don't post personal information publicly.

[argcargv]

[snipe]

Posting real names on the internet is a bad idea, can you delete this?

[Beca]

[snipe]

Posting real names on the internet is a bad idea, can you delete this?

this information is already on the internet, that is how he got the name in the first place. whois.net

[argcargv]

[snipe]

Posting real names on the internet is a bad idea, can you delete this?

this information is already on the internet, that is how he got the name in the first place. whois.net

My bad.

[argcargv]

[snipe]

Posting real names on the internet is a bad idea, can you delete this?

this information is already on the internet, that is how he got the name in the first place. whois.net

BUT.
The name posted is in no way relevant to our discussion.
You are correct in saying that it is public information, but what are you going to do with this information?
Can you get in touch with originativeco using this name? Are you suggesting we could find this person's phone number? email?
originativeco's contact information is already available, connecting just this name with originativeco's lack of communication will just confuse google's crawler reading this page.
This could be damaging to a person with the same name.
Just my thoughts.

[CK Briefs]

http://www.originativeco.com/collections/keysets/products/dolch

Originative's dolch has just been restocked for some reason
Perhaps he's back?

[cgbuen]

With no response to a few of my posts in these forum threads and a number of emails I've sent in the past month, I've started a dispute process with my CC company for my Black Otaku order. They're pretty quick to help so far.

It's been 118 days/nearly 4 calendar months since Black Friday, so I would encourage anyone else in my situation (ordered Black Otaku, having trouble getting in touch with Sherry/anyone else from Originative, not willing to have money tied into this buy anymore) to do so as well.

[rowdy]

http://www.originativeco.com/collections/keysets/products/dolch

Originative's dolch has just been restocked for some reason
Perhaps he's back?

Base kit still says sold out.

[epzy]

http://www.originativeco.com/collections/keysets/products/dolch

Originative's dolch has just been restocked for some reason
Perhaps he's back?

Base kit still says sold out.

Yes, I just bought one, or like 30 minutes ago.

[naasfu]

http://www.originativeco.com/collections/keysets/products/dolch

Originative's dolch has just been restocked for some reason
Perhaps he's back?

Base kit still says sold out.

Yes, I just bought one, or like 30 minutes ago.

Haha, yeah it was in stock earlier when I ordered it too.

I've been afraid to order from Originative, but for Dolch I will roll the dice.

[epzy]

http://www.originativeco.com/collections/keysets/products/dolch

Originative's dolch has just been restocked for some reason
Perhaps he's back?

Base kit still says sold out.

Yes, I just bought one, or like 30 minutes ago.

Haha, yeah it was in stock earlier when I ordered it too.

I've been afraid to order from Originative, but for Dolch I will roll the dice.

Same here, but I just bought a **** ton of stuff so I even had to loan money for Dolch... #worth.

[SpAmRaY]

Truly hope you guys get your stuff! Everyone needs at least one dolch set

I think prices went up to.

[epzy]

Truly hope you guys get your stuff! Everyone needs at least one dolch set

I think prices went up to.

This! Everyone deserves some Dolch in their life.

Mhm, price went up $10 for the base set at least.

[bazh]

Truly hope you guys get your stuff! Everyone needs at least one dolch set

I think prices went up to.

$10 higher compared to the old price since base set is now $105 instead of $95, dont know if there're any new keys added to the set tho

[SpAmRaY]

Truly hope you guys get your stuff! Everyone needs at least one dolch set

I think prices went up to.

$10 higher compared to the old price since base set is now $105 instead of $95, dont know if there're any new keys added to the set tho

I doubt there are any more keys. What I find so interesting is that the pre-order price for buying the entire dolch offering was between $135-140 and now if you bought it all your paying over $200. So either originative was losing money on the pre-order sets or they are now making ~$50-60 per set. And I know originative is a business and they deserve to make money. I have zero issues with that especially if they are willing to front the money to make MOQ, however given the recent lack of any information whatsoever, orders not being fulfilled, emails going unanswered etc. it would be really great if sherry could at least take a moment, get on here, do his apology thing like usual so people at least know they might eventually get the things they order.

[MOZ]

When you front money for a GB you not only are at risk but also lose out money that you could have made even by just having it sit in the bank, since your money us locked up and could have been used for other money making objectives.

[argcargv]

Wa, people are really craving dolch , I'll wait until my original order get here before getting the new set that just went up lol

[SpAmRaY]

When you front money for a GB you not only are at risk but also lose out money that you could have made even by just having it sit in the bank, since your money us locked up and could have been used for other money making objectives.

And eventually nobody will do business with someone that has zero communication and doesn't fulfill orders, oh wait that's how it works in the real world.

[bazh]

wow, base set is sold out, seem like I've been underestimating the "Dolch fever" out there :v

[phoenix1234]

Updated:

Some people received blank RGB keycap sets that are supposed to be from Originative:



Maybe he is back?

[Dubsgalore]

Photekq's RGB were not from Originative, I know for sure, but I'm not sure about Brocaps...I'm pretty sure they arn't from there either

[BlueBär]

BroCaps did not buy them from Originative directly so the set is probably from before Sherry went missing.

[shawn o]

Looks like he has chosed to no longer communicate or participate here and instead just use the website to interact with customers. Nothing at all wrong with that but there should be some closure here and/or removing the vendor forum. Also, previous orders/issues should be resolved.

Also, I believe a "charge back" varies between credit card companies but the maximum timeframe is 4 months (rare) and more commonly only 2 months from time of purchase. You can file a dispute but once its reviewed it would be denied if longer than the timeframe in your credit card contract.

[cphead]

Looks like he has chosed to no longer communicate or participate here and instead just use the website to interact with customers.

I've never gotten a response from him, which isn't cool. Esp when I'm a paying customer who didn't receive what I paid for.

[argcargv]

I got replies from this email: sheraton[at]originativeco[dot]com
but not from the sales nor info email address.

[cphead]

I got replies from this email: sheraton[at]originativeco[dot]com
but not from the sales nor info email address.

Thanks, I'll try that.

[Jokrik]

So does anyone who ordered that short time dolch restock already receive the dispatch notification?
I rolled the dice on the dolch as well and im worried , but I want dolch so badly I ordered without thinking the risk

[epzy]

So does anyone who ordered that short time dolch restock already receive the dispatch notification?
I rolled the dice on the dolch as well and im worried , but I want dolch so badly I ordered without thinking the risk

Nope, not yet, but I wont start to worry just yet.

[CK Briefs]

Not yet, but it should be fine

[argcargv]

Just got my keycaps, Originative is still in business 

[epzy]

Just got my keycaps, Originative is still in business 

Which keycaps?

[naasfu]

Hmm... is the order you posted about earlier, where you waited 2 weeks and then sent a refund request email to get his attention?   

[Beca]

[snipe]

Posting real names on the internet is a bad idea, can you delete this?

this information is already on the internet, that is how he got the name in the first place. whois.net

BUT.
The name posted is in no way relevant to our discussion.
You are correct in saying that it is public information, but what are you going to do with this information?
Can you get in touch with originativeco using this name? Are you suggesting we could find this person's phone number? email?
originativeco's contact information is already available, connecting just this name with originativeco's lack of communication will just confuse google's crawler reading this page.
This could be damaging to a person with the same name.
Just my thoughts.

I'm not the one posting the name just saying that the information is already online for people to search for it if they want.

[t2russo]

Just got my keycaps, Originative is still in business 

Hate to break it to you but you don't know what the **** you are talking about.  Sherry is out several grand worth of stuff to plenty of people on here.

[naasfu]

Whoa, just got a shipping confirmation email for my Dolch keyset order.

[riotonthebay]

Just got my keycaps, Originative is still in business 

Hate to break it to you but you don't know what the **** you are talking about.  Sherry is out several grand worth of stuff to plenty of people on here.

I don't think he means to say that Originative is a well-oiled machine, but that there is a human somewhere fulfilling orders. Or at least some orders.

[t2russo]

So what he's trying to encourage is people putting more money into them while they have old customers with orders unfulfilled.  I know exactly what he's saying, he just threw the thumbs up because after his whine he got the keys. 

I've been dealing with this **** for four months and these *******s won't reply to an email at three of their addresses and multiple voicemails.  If they are shipping out other stuff they are intentionally ignoring previous customers and should be treated like the snakes they are. 

FURTHERMORE:

So what happens if not all the current orders get shipped out after encouraging people to buy in?  Who wants to cover that?

[Jokrik]

Received my dolch shipment tracking... Cant wait

[epzy]

Me 2!

[stancato9]

I just read through this and this is utterly ridiculous. He is hand choosing which orders to fulfill and which ones not to, deliberately ignoring people.

No one should be giving them any money whatsoever until the other orders are refunded or received by the buyers.

[CK Briefs]

Got my dolch shipping notice with usps tracking

[SpAmRaY]

Got my dolch shipping notice with usps tracking

Does it say accepted at a post office or just that a label was printed?

[CK Briefs]

Got my dolch shipping notice with usps tracking

Does it say accepted at a post office or just that a label was printed?

True, my paypal hasn't been touched yet and no real package has been dispatched from usps yet

Still, seems like automation atm

[AKmalamute]

I just read through this and this is utterly ridiculous. He is hand choosing which orders to fulfill and which ones not to, deliberately ignoring people.

No one should be giving them any money whatsoever until the other orders are refunded or received by the buyers.

I'm going to have to agree wholeheartedly.

Originitive's site still "accepts" money for the "colorful dubleshots" ... probably Tai Hao but whatever that GB was supposed to be closed in November. Of last year.

Where's my keycaps, man? It's been long enough I doubt I could even proceed with a chargeback now.