Author Topic: [GB] Southpaw Extended 65% - 100% Shipped - Cleaning up  (Read 305885 times)

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Offline MC_kb

  • Posts: 27
  • Location: EU
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #750 on: Tue, 05 May 2020, 02:40:27 »
I emailed CK and apparently they are sending out things this week by the looks of it.

Thanks for letting us know :) Even if I'll believe it when the kit is on my desk.

Offline speaktobrett

  • Posts: 93
  • Location: Melbourne, AUS.
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #751 on: Sat, 09 May 2020, 17:28:25 »
I emailed CK and apparently they are sending out things this week by the looks of it.

Well the week has past and I have not received a tracking number ;)

Take every comment you get from the CandyKey team with a grain of salt. I've been hearing the same rubbish from CandyKeys for months...

Offline weetjewel

  • Posts: 27
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #752 on: Sun, 10 May 2020, 03:30:20 »
I emailed CK and apparently they are sending out things this week by the looks of it.

Well the week has past and I have not received a tracking number ;)

Take every comment you get from the CandyKey team with a grain of salt. I've been hearing the same rubbish from CandyKeys for months...

Neither have I, can't say I'm surprised though. I'm convinced our boards don't even exist at this point.

Offline ktrezzi

  • Posts: 93
  • Location: Germany
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #753 on: Mon, 11 May 2020, 02:36:02 »
What I totally don't understand though is - Why I got mine from Candykeys?

Offline Alkahzane

  • Posts: 5
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #754 on: Mon, 11 May 2020, 03:29:05 »
I only got a tracking ID from Candykeys but the postal service is yet to receive a package from CK, been a few weeks now.  :/

Offline weetjewel

  • Posts: 27
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #755 on: Mon, 11 May 2020, 08:53:20 »
I messaged Reconsiderit on Reddit to ask CK to ship the boards out or refund them. He said he was gonna send an email to CK and reply here when he gets a response.

Offline CandyKeys

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #756 on: Wed, 13 May 2020, 06:49:12 »
Hello people,

They are all final now.
I emailed CK and apparently they are sending out things this week by the looks of it.

Well the week has past and I have not received a tracking number ;)

Take every comment you get from the CandyKey team with a grain of salt. I've been hearing the same rubbish from CandyKeys for months...

Neither have I, can't say I'm surprised though. I'm convinced our boards don't even exist at this point.


They exist, but sadly, at the failure of the host or the manufacturer - some orders are missing, including ALPs plates.

I emailed CK and apparently they are sending out things this week by the looks of it.

Well the week has past and I have not received a tracking number ;)

Take every comment you get from the CandyKey team with a grain of salt. I've been hearing the same rubbish from CandyKeys for months...


Yeah - We have not been reliable when it comes to this, by far the worst done GB ever hosted and it has taught us to stay away from keyboard GBs that have 5000 variations in builds and colors.
The CandyKeys Mechanical Keyboard Store

Offline grossvogel

  • Posts: 12
  • Location: Sweden
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #757 on: Wed, 13 May 2020, 07:57:01 »
They are all final now.

What exactly does this mean? Are you going to ship the boards this week? Next week? I had my tracking number for four months now.

Offline CandyKeys

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #758 on: Wed, 13 May 2020, 08:10:40 »
Your tracking number is still active, checking from your name, we only have 6 open trackings from months ago, we added in screws. If your order number is NOT

16482, 17034

then your order is OK.

IF you have ALPS plates, you will not be getting them, as we never got them.

The order numbers we have packaged are (With main keyboard parts, switches, stabs and screws that belong to the keeb (hurray!))

17109, 17189, 17079, 16520, 14773, 14747, 14737, 14725, 16520, 15103, 17013, 14685, 17027, 16808, 16675, 17056, 16947, 17016, 17165

If your order number is here and you got your keyboard already then lets be worried - but this should not be the case.

ALL other orders are shipped - if your order number is not in the list, PLEASE let us know if you did not receive your products. We have 2 people on our list who are radio silent despite many calls to them. There are 4 orders that are getting screws reshipped, and acryl plates reshipped. If you did not get your acryl plates for bent plate or screws, please write me on e-mail at support@candykeys.com
The CandyKeys Mechanical Keyboard Store

Offline bearwolfz

  • Posts: 30
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #759 on: Wed, 13 May 2020, 08:21:04 »
Your tracking number is still active, checking from your name, we only have 6 open trackings from months ago, we added in screws. If your order number is NOT

16482, 17034

then your order is OK.

IF you have ALPS plates, you will not be getting them, as we never got them.

The order numbers we have packaged are (With main keyboard parts, switches, stabs and screws that belong to the keeb (hurray!))

17109, 17189, 17079, 16520, 14773, 14747, 14737, 14725, 16520, 15103, 17013, 14685, 17027, 16808, 16675, 17056, 16947, 17016, 17165

If your order number is here and you got your keyboard already then lets be worried - but this should not be the case.

ALL other orders are shipped - if your order number is not in the list, PLEASE let us know if you did not receive your products. We have 2 people on our list who are radio silent despite many calls to them. There are 4 orders that are getting screws reshipped, and acryl plates reshipped. If you did not get your acryl plates for bent plate or screws, please write me on e-mail at support@candykeys.com

I got an email in may saying my order was complete, but not a shipping number, my order number is  #15966 and not on this list :(
Sent you an email to support@candykeys.com.

Offline CandyKeys

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #760 on: Wed, 13 May 2020, 09:17:38 »
You are safe! We have tons of spares of bent plates.
Your tracking number is still active, checking from your name, we only have 6 open trackings from months ago, we added in screws. If your order number is NOT

16482, 17034

then your order is OK.

IF you have ALPS plates, you will not be getting them, as we never got them.

The order numbers we have packaged are (With main keyboard parts, switches, stabs and screws that belong to the keeb (hurray!))

17109, 17189, 17079, 16520, 14773, 14747, 14737, 14725, 16520, 15103, 17013, 14685, 17027, 16808, 16675, 17056, 16947, 17016, 17165

If your order number is here and you got your keyboard already then lets be worried - but this should not be the case.

ALL other orders are shipped - if your order number is not in the list, PLEASE let us know if you did not receive your products. We have 2 people on our list who are radio silent despite many calls to them. There are 4 orders that are getting screws reshipped, and acryl plates reshipped. If you did not get your acryl plates for bent plate or screws, please write me on e-mail at support@candykeys.com

I got an email in may saying my order was complete, but not a shipping number, my order number is  #15966 and not on this list :(
Sent you an email to support@candykeys.com.

The CandyKeys Mechanical Keyboard Store

Offline MC_kb

  • Posts: 27
  • Location: EU
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #761 on: Wed, 13 May 2020, 09:49:32 »
Your tracking number is still active, checking from your name, we only have 6 open trackings from months ago, we added in screws. If your order number is NOT

16482, 17034

then your order is OK.

IF you have ALPS plates, you will not be getting them, as we never got them.

The order numbers we have packaged are (With main keyboard parts, switches, stabs and screws that belong to the keeb (hurray!))

17109, 17189, 17079, 16520, 14773, 14747, 14737, 14725, 16520, 15103, 17013, 14685, 17027, 16808, 16675, 17056, 16947, 17016, 17165

If your order number is here and you got your keyboard already then lets be worried - but this should not be the case.

ALL other orders are shipped - if your order number is not in the list, PLEASE let us know if you did not receive your products. We have 2 people on our list who are radio silent despite many calls to them. There are 4 orders that are getting screws reshipped, and acryl plates reshipped. If you did not get your acryl plates for bent plate or screws, please write me on e-mail at support@candykeys.com

Thanks for the update.

What's the plan for the two orders thar are not OK ? I'm the 17034 :(

Offline CandyKeys

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #762 on: Wed, 13 May 2020, 10:07:22 »
Will write you with whats wrong and alternatives :)
The CandyKeys Mechanical Keyboard Store

Offline speaktobrett

  • Posts: 93
  • Location: Melbourne, AUS.
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #763 on: Wed, 13 May 2020, 20:13:03 »
The order numbers we have packaged are (With main keyboard parts, switches, stabs and screws that belong to the keeb (hurray!))

17109, 17189, 17079, 16520, 14773, 14747, 14737, 14725, 16520, 15103, 17013, 14685, 17027, 16808, 16675, 17056, 16947, 17016, 17165

Are you saying these are shipped?

Offline CandyKeys

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #764 on: Thu, 14 May 2020, 03:42:57 »
Depending of Intercontinental/DPD or DHL EU yes and otherwise sitting and packaged waiting to leave the door today or tomorrow, we are missing a few stabs but that has been fixed now.
The CandyKeys Mechanical Keyboard Store

Offline ktrezzi

  • Posts: 93
  • Location: Germany
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #765 on: Thu, 14 May 2020, 04:15:15 »
Can I get my screws also? I have the acrylic plate but the screws were missing with my order...#16901

Would be happy to receive them with a letter or something, doesn't have to be a insured package.

Offline reconsiderit

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #766 on: Mon, 18 May 2020, 09:02:33 »
If anyone from the EU end is missing things and are stilling looking for them, please send me an email and I'll do what I can to help. I've held on to all canceled orders and extras I have. Will let go of them once I see that everyone on the other side has gotten their orders taken care of.
Southpaw 65 || Southpaw Full Size || Trinity XT TKL || TGR Jane V2 || TGR 910 RE || Duck Jetfire || Matrix Lab 1.2 OG || Jubi || Lunar || Lunar II || g80-1800 HEU

switchplate.co

Offline Alkahzane

  • Posts: 5
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #767 on: Mon, 18 May 2020, 14:44:38 »
Anyone else haven't gotten any new updates on their shipments even though they should've been shipped out to DPD/DHL Thursday/Friday last week from CK?

Offline bearwolfz

  • Posts: 30
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #768 on: Tue, 19 May 2020, 00:21:27 »
Anyone else haven't gotten any new updates on their shipments even though they should've been shipped out to DPD/DHL Thursday/Friday last week from CK?

Nothing here, they did reply and said the have my order all there, but no info yet on the shipping.

Offline CandyKeys

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #769 on: Tue, 19 May 2020, 05:09:38 »
All people should have DHL updates from us now, DPD ones are still active if they are old. 2 guys are on FEDEX which numbers will be sent manually.
The CandyKeys Mechanical Keyboard Store

Offline CandyKeys

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #770 on: Tue, 19 May 2020, 05:10:55 »
PS Guys - we might still have a few spares if anyone is interested, Bent Plates, and 2 Cases CNC but no plates.
The CandyKeys Mechanical Keyboard Store

Offline ktrezzi

  • Posts: 93
  • Location: Germany
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #771 on: Wed, 20 May 2020, 01:43:02 »
If anyone from the EU end is missing things and are stilling looking for them, please send me an email and I'll do what I can to help. I've held on to all canceled orders and extras I have. Will let go of them once I see that everyone on the other side has gotten their orders taken care of.

I just need the screws to mount the difusor...Or at least some of you could tell me, what kind of screws I have to use.

Offline CandyKeys

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    • CandyKeys EU MK Store
The CandyKeys Mechanical Keyboard Store

Offline speaktobrett

  • Posts: 93
  • Location: Melbourne, AUS.
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #773 on: Wed, 20 May 2020, 19:09:43 »
All people should have DHL updates from us now, DPD ones are still active if they are old. 2 guys are on FEDEX which numbers will be sent manually.

I haven't received any updates.

The only information I have is an old DHL shipping email from you guys dating back to January, however the status is "open" with no information.
This status hasn't changed since January.

Offline reconsiderit

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #774 on: Thu, 21 May 2020, 01:14:15 »
If anyone from the EU end is missing things and are stilling looking for them, please send me an email and I'll do what I can to help. I've held on to all canceled orders and extras I have. Will let go of them once I see that everyone on the other side has gotten their orders taken care of.

I just need the screws to mount the difusor...Or at least some of you could tell me, what kind of screws I have to use.

The screws to mount the diffuser aren't listed in that spreadsheet. Those are screws for the alu case only. I'll add them to the spreadsheet linked there in another sheet.

The screws for the diffuser are m2x10mm or m2x12mm with a round stepped brass nut at the bottom that recesses into the diffuser. This secures the diffuser to the PCB. You can space the PCB and diffuser with an o-ring. If you're sourcing this stuff yourself, some thicker o-rings do not work with 10mm long screws and you'll need a 11 or 12mm long screw. The ones that I have on hand are 3mm ID, 8mm OD, 2.5mm cross section and work with m2x12 very well.  Screw sits flush with the bottom of the washer iirc.

I have extras of all hardware on hand. LMK if you need these and or bumpons as they are proprietary. Purchased extras of all this stuff in anticipation for future projects but I can send some for the cost of postage to anyone who needs them.

I don't check GH as often as I probably should. If you need anything, shoot me an email at mill@switchplate.co or PM my personal discord. reconsiderit#0001
Southpaw 65 || Southpaw Full Size || Trinity XT TKL || TGR Jane V2 || TGR 910 RE || Duck Jetfire || Matrix Lab 1.2 OG || Jubi || Lunar || Lunar II || g80-1800 HEU

switchplate.co

Offline grossvogel

  • Posts: 12
  • Location: Sweden
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #775 on: Sat, 23 May 2020, 14:06:07 »
I haven't received any updates.

The only information I have is an old DHL shipping email from you guys dating back to January, however the status is "open" with no information.
This status hasn't changed since January.

Same here.

Offline CandyKeys

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #776 on: Tue, 26 May 2020, 08:36:39 »
I haven't received any updates.

The only information I have is an old DHL shipping email from you guys dating back to January, however the status is "open" with no information.
This status hasn't changed since January.

Same here.


Judging from the location you get your number tonight, and regarding you
All people should have DHL updates from us now, DPD ones are still active if they are old. 2 guys are on FEDEX which numbers will be sent manually.

I haven't received any updates.

The only information I have is an old DHL shipping email from you guys dating back to January, however the status is "open" with no information.
This status hasn't changed since January.

What is your order number?
The CandyKeys Mechanical Keyboard Store

Offline speaktobrett

  • Posts: 93
  • Location: Melbourne, AUS.
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #777 on: Wed, 27 May 2020, 00:02:16 »
.
« Last Edit: Wed, 27 May 2020, 04:36:18 by speaktobrett »

Offline CandyKeys

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #778 on: Wed, 27 May 2020, 16:36:02 »
.

Oh I saw the location! You wanted a address change last minute so we sent a new FEDEX Number, I hope that is you.
The CandyKeys Mechanical Keyboard Store

Offline ktrezzi

  • Posts: 93
  • Location: Germany
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #779 on: Thu, 28 May 2020, 09:37:29 »
If anyone from the EU end is missing things and are stilling looking for them, please send me an email and I'll do what I can to help. I've held on to all canceled orders and extras I have. Will let go of them once I see that everyone on the other side has gotten their orders taken care of.

I just need the screws to mount the difusor...Or at least some of you could tell me, what kind of screws I have to use.

The screws to mount the diffuser aren't listed in that spreadsheet. Those are screws for the alu case only. I'll add them to the spreadsheet linked there in another sheet.

The screws for the diffuser are m2x10mm or m2x12mm with a round stepped brass nut at the bottom that recesses into the diffuser. This secures the diffuser to the PCB. You can space the PCB and diffuser with an o-ring. If you're sourcing this stuff yourself, some thicker o-rings do not work with 10mm long screws and you'll need a 11 or 12mm long screw. The ones that I have on hand are 3mm ID, 8mm OD, 2.5mm cross section and work with m2x12 very well.  Screw sits flush with the bottom of the washer iirc.

I have extras of all hardware on hand. LMK if you need these and or bumpons as they are proprietary. Purchased extras of all this stuff in anticipation for future projects but I can send some for the cost of postage to anyone who needs them.

I don't check GH as often as I probably should. If you need anything, shoot me an email at mill@switchplate.co or PM my personal discord. reconsiderit#0001

But who messed it up with the screws?? It kills me that this thing isn't finished yet 99% - I've been to the hardware store (on our drive in total) and they don't have screws this side. Can you show me a picture of how the screws look like in your keyboard? Tbh I really don't see a point that you ship me screws from the US :D But I see a point in "they should have come with my order"...

@candykeys - Did you receive the screws for the acrylic diffuser from reconsiderit?


Offline Nigolski

  • Posts: 180
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #780 on: Thu, 28 May 2020, 20:17:23 »
@candykeys any updates on my order #16482 ?

Offline bearwolfz

  • Posts: 30
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #781 on: Thu, 28 May 2020, 23:14:03 »
Yeah, I got my dhl tracking from candy keys last Wednesday, but DHL says they are still waiting for it. So I guess it's not really shipped yet?

Offline reconsiderit

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #782 on: Fri, 29 May 2020, 00:43:08 »
If anyone from the EU end is missing things and are stilling looking for them, please send me an email and I'll do what I can to help. I've held on to all canceled orders and extras I have. Will let go of them once I see that everyone on the other side has gotten their orders taken care of.

I just need the screws to mount the difusor...Or at least some of you could tell me, what kind of screws I have to use.

The screws to mount the diffuser aren't listed in that spreadsheet. Those are screws for the alu case only. I'll add them to the spreadsheet linked there in another sheet.

The screws for the diffuser are m2x10mm or m2x12mm with a round stepped brass nut at the bottom that recesses into the diffuser. This secures the diffuser to the PCB. You can space the PCB and diffuser with an o-ring. If you're sourcing this stuff yourself, some thicker o-rings do not work with 10mm long screws and you'll need a 11 or 12mm long screw. The ones that I have on hand are 3mm ID, 8mm OD, 2.5mm cross section and work with m2x12 very well.  Screw sits flush with the bottom of the washer iirc.

I have extras of all hardware on hand. LMK if you need these and or bumpons as they are proprietary. Purchased extras of all this stuff in anticipation for future projects but I can send some for the cost of postage to anyone who needs them.

I don't check GH as often as I probably should. If you need anything, shoot me an email at mill@switchplate.co or PM my personal discord. reconsiderit#0001

But who messed it up with the screws?? It kills me that this thing isn't finished yet 99% - I've been to the hardware store (on our drive in total) and they don't have screws this side. Can you show me a picture of how the screws look like in your keyboard? Tbh I really don't see a point that you ship me screws from the US :D But I see a point in "they should have come with my order"...

@candykeys - Did you receive the screws for the acrylic diffuser from reconsiderit?

Hardware and bumpons for the bent plate (not the alu case) should have been delivered to them with the PCBs from KP. These were the first things that were delivered after I sorted out the alu cases and had them shipped back. As every single thing coming from KP had issues, I decided to keep the PCBs and forgo everything else. I and CK were refunded for what wasn't sent. Everything that wasn't sent was made with the factory resources that I had or easily obtainable from china resellers at the same price that we paid KP for them. (switches, cone feet, etc)

They still owed me the rubber bumpons for the alu cases since I paid for them and were a custom size and weren't delivered with all the stuff in the very beginning. I had those shipped to my hotel while I visited China in Sept '18 to look at the laser and CNC place. KP made 1k bumpons (MOQ from their supplier) and sent me 700. The rest went to CK.

A little bit down the road, the alu plates, bent steel plates, and diffusers were laser cut at my factory that does laser cutting and bending and delivered around Oct/Nov '18.

Since the original aluminum cases were not sent from KP due to QC issues, the hardware for those things had to be sourced individually. I sourced my own and CK should have sourced them on their end. I sent them a spreadsheet of hardware size well in advance. Due to a plethora of issues, these were delivered with southpaw fullsize towards the end of '19.

I was told that CK was just missing a few plates and a black alu case recently. If they're missing hardware and can't source, I can send hardware from them in bulk to dist to everyone in EU.

I think I can write a 10 page essay about this experience. I probably won't do 10 pages but will do some kind of write up once this comes to a close.
« Last Edit: Fri, 29 May 2020, 00:48:26 by reconsiderit »
Southpaw 65 || Southpaw Full Size || Trinity XT TKL || TGR Jane V2 || TGR 910 RE || Duck Jetfire || Matrix Lab 1.2 OG || Jubi || Lunar || Lunar II || g80-1800 HEU

switchplate.co

Offline flyingalbatross1

  • Posts: 35
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #783 on: Fri, 29 May 2020, 09:37:42 »
Hi

I got my EU Candykeys order a few days ago but I am also missing hardware (alu case).

I don't mind sourcing myself - I presume they're Metric machine screws of standard sizes if you're able to provide details? or as you say if you are sending to CK in bulk hardware could you add me to that list as well please? I don't have any of the screws needed to fix plate/PCB or the back feet/risers or any rubber bumpons etc

Super nice case though - excited to put it together. Did I read somewhere it needs a bit of hacking to fit in a ISO enter?

Cheers
« Last Edit: Fri, 29 May 2020, 09:40:01 by flyingalbatross1 »

Offline Bubblegum

  • Posts: 177
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #784 on: Fri, 29 May 2020, 11:06:54 »
Super nice case though - excited to put it together. Did I read somewhere it needs a bit of hacking to fit in a ISO enter?

Cheers

I had to file this area down on the plate to make room for the switch. It was not a big deal at all. Waiting for screws, aluminium- and rubber feet to put mine together also.

Edit: picture doesn't want to show up. http://imgur.com/a/GwT1g7h

Offline speaktobrett

  • Posts: 93
  • Location: Melbourne, AUS.
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #785 on: Sat, 30 May 2020, 02:56:27 »
.

Oh I saw the location! You wanted a address change last minute so we sent a new FEDEX Number, I hope that is you.

Haha... yes that is me. But no, I originally sent you the address change in December, but you requested Fedex to send the package to the old address.

Anyway, it's all sorted and I appreciate that you updated the address though, thank you.

Offline reconsiderit

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #786 on: Sat, 30 May 2020, 08:05:53 »
Hi

I got my EU Candykeys order a few days ago but I am also missing hardware (alu case).

I don't mind sourcing myself - I presume they're Metric machine screws of standard sizes if you're able to provide details? or as you say if you are sending to CK in bulk hardware could you add me to that list as well please? I don't have any of the screws needed to fix plate/PCB or the back feet/risers or any rubber bumpons etc

Super nice case though - excited to put it together. Did I read somewhere it needs a bit of hacking to fit in a ISO enter?

Cheers

If you're sourcing on your own, the first sheet in the linked spreadsheet below.

If CK wants to do that, I'll email them and see how they want to go about it.

https://docs.google.com/spreadsheets/u/5/d/1pzW35722LaaxbYut-EYNpxquPWcZq40x9o-8dkqCLGo/edit?usp=sharing
Southpaw 65 || Southpaw Full Size || Trinity XT TKL || TGR Jane V2 || TGR 910 RE || Duck Jetfire || Matrix Lab 1.2 OG || Jubi || Lunar || Lunar II || g80-1800 HEU

switchplate.co

Offline Krazzios

  • Posts: 30
  • Location: Linköping, Sweden
Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #787 on: Sat, 30 May 2020, 15:45:33 »
This might be the stupidest situation I've ever been a part of. Sourcing screws and shipping them out should not take 4 months. Giving paying customers the runaround is not normal.

CandyKeys, fix your ****. Stop making empty promises over email. You were made aware of the hardware in January, and people have been waiting for 2.5 years at this point.

Offline ktrezzi

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #788 on: Sun, 31 May 2020, 06:36:48 »
This might be the stupidest situation I've ever been a part of. Sourcing screws and shipping them out should not take 4 months. Giving paying customers the runaround is not normal.

CandyKeys, fix your ****. Stop making empty promises over email. You were made aware of the hardware in January, and people have been waiting for 2.5 years at this point.

Yeah...Plus it seems a bit pointless, I don't know if I'm just lazy? But I don't want to think about a couple of possibilties of "if" and "or" and "either" and "would"

I want my 4 damn screws for my damn bent case to fix that damn acrylic layer...??

Offline CandyKeys

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #789 on: Thu, 04 June 2020, 10:29:54 »
@candykeys any updates on my order #16482 ?

Sorry - The change from raw to black caused confusion, it is being sent ASAP, the assembly cost is being refunded, and white LEDs from the order are being packed in being 1.8mm to prevent GMK Keycap issues.

This might be the stupidest situation I've ever been a part of. Sourcing screws and shipping them out should not take 4 months. Giving paying customers the runaround is not normal.

CandyKeys, fix your ****. Stop making empty promises over email. You were made aware of the hardware in January, and people have been waiting for 2.5 years at this point.

Sorry there, it just takes that much time after a lack of organisation on this GB over the part of 2 years, it took its time for sure.

 
Hi

I got my EU Candykeys order a few days ago but I am also missing hardware (alu case).

I don't mind sourcing myself - I presume they're Metric machine screws of standard sizes if you're able to provide details? or as you say if you are sending to CK in bulk hardware could you add me to that list as well please? I don't have any of the screws needed to fix plate/PCB or the back feet/risers or any rubber bumpons etc

Super nice case though - excited to put it together. Did I read somewhere it needs a bit of hacking to fit in a ISO enter?

Cheers

If you're sourcing on your own, the first sheet in the linked spreadsheet below.

If CK wants to do that, I'll email them and see how they want to go about it.

https://docs.google.com/spreadsheets/u/5/d/1pzW35722LaaxbYut-EYNpxquPWcZq40x9o-8dkqCLGo/edit?usp=sharing


What is the order number? All packages shipped after May or so have screws included, did you not get yours? We put them into a baggie with the bubble wrap OR they were mixed with the free comp. screw in stabs.


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Offline CandyKeys

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #790 on: Thu, 04 June 2020, 10:33:19 »
If anyone from the EU end is missing things and are stilling looking for them, please send me an email and I'll do what I can to help. I've held on to all canceled orders and extras I have. Will let go of them once I see that everyone on the other side has gotten their orders taken care of.

I just need the screws to mount the difusor...Or at least some of you could tell me, what kind of screws I have to use.
The screws to mount the diffuser aren't listed in that spreadsheet. Those are screws for the alu case only. I'll add them to the spreadsheet linked there in another sheet.

The screws for the diffuser are m2x10mm or m2x12mm with a round stepped brass nut at the bottom that recesses into the diffuser. This secures the diffuser to the PCB. You can space the PCB and diffuser with an o-ring. If you're sourcing this stuff yourself, some thicker o-rings do not work with 10mm long screws and you'll need a 11 or 12mm long screw. The ones that I have on hand are 3mm ID, 8mm OD, 2.5mm cross section and work with m2x12 very well.  Screw sits flush with the bottom of the washer iirc.

I have extras of all hardware on hand. LMK if you need these and or bumpons as they are proprietary. Purchased extras of all this stuff in anticipation for future projects but I can send some for the cost of postage to anyone who needs them.

I don't check GH as often as I probably should. If you need anything, shoot me an email at mill@switchplate.co or PM my personal discord. reconsiderit#0001

But who messed it up with the screws?? It kills me that this thing isn't finished yet 99% - I've been to the hardware store (on our drive in total) and they don't have screws this side. Can you show me a picture of how the screws look like in your keyboard? Tbh I really don't see a point that you ship me screws from the US :D But I see a point in "they should have come with my order"...

@candykeys - Did you receive the screws for the acrylic diffuser from reconsiderit?

We never received any screws from reconsiderit, we purely used the EXCEL file given to us, I apologise if there are missing screws, that would really screw us since we have resent a lot of new screws to customers already.  That really screws the situation given this is true... Kind of just a summary really of this whole GB... Yikes

Can we get confirmation on this?
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Offline CandyKeys

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #791 on: Thu, 04 June 2020, 10:35:43 »
This might be the stupidest situation I've ever been a part of. Sourcing screws and shipping them out should not take 4 months. Giving paying customers the runaround is not normal.

CandyKeys, fix your ****. Stop making empty promises over email. You were made aware of the hardware in January, and people have been waiting for 2.5 years at this point.

Yeah sorry, holy **** really.. it looks like we were not made aware of all hardware at all, only came in the newest posting that there are acryl screws to be done. So a third round of packages for some customers, yay!
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Offline Alkahzane

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #792 on: Thu, 04 June 2020, 13:22:48 »
 So after a week getting the Swedish postal service to send me the package I unboxed it today.

I bought both an alu and integrated case. What I got was an alu case and a bent case. Even after a conversation with Candy who said: "Alright,  no worries. We will get a extra Int. Case then as it was already manufactured :)" Then again this information was said August 29, 2018.

I also decided to pick up two sets of genuine cherry stabilizers and at first I was like hmm, looks like I'm lacking a long boy stabilizer. So I counted them and realised that I got 7 pair of stabilizers, an odd number to have for 2 sets. Turns out I only got one kit sent. Even double and tripple checked to be sure. Probably going to check another time after posting this.

Regarding rubber feet? None to be found. Says: "Note that rubber feet for the keyboard will be included. They will most likely be the translucent thin material as opposed to the thicker crosshatched black material."

And I as well lack case screws for both my cases.

But to end on a good note. My Alu case does look very nice and that part of my order I am very pleased with.
« Last Edit: Thu, 04 June 2020, 13:24:58 by Alkahzane »

Offline CandyKeys

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #793 on: Thu, 04 June 2020, 19:17:43 »


So after a week getting the Swedish postal service to send me the package I unboxed it today.

I bought both an alu and integrated case. What I got was an alu case and a bent case. Even after a conversation with Candy who said: "Alright,  no worries. We will get a extra Int. Case then as it was already manufactured :)" Then again this information was said August 29, 2018.

I also decided to pick up two sets of genuine cherry stabilizers and at first I was like hmm, looks like I'm lacking a long boy stabilizer. So I counted them and realised that I got 7 pair of stabilizers, an odd number to have for 2 sets. Turns out I only got one kit sent. Even double and tripple checked to be sure. Probably going to check another time after posting this.

Regarding rubber feet? None to be found. Says: "Note that rubber feet for the keyboard will be included. They will most likely be the translucent thin material as opposed to the thicker crosshatched black material."

And I as well lack case screws for both my cases.

But to end on a good note. My Alu case does look very nice and that part of my order I am very pleased with.

Hey!

Yeah in August 29 that is believe before the whole restructure of this to make it work... Originally we had ordered them, but we had to do bent plate. I am not sure anymore, this thing is a mess. Regarding the bent plates, as we have not sent the screws as we were unaware of them, we need to order those, will take time again from the screw place.

The sets are not Cherry stabs but Durock stabs btw to make sure. Rubber feet also did not happen - I assume this is for bumpons. I will ask for specs on those, its all really a mess.

I sent a e-mail to you to confirm what is missing, please double check on the case screws as we are 100% those are in, either really stuck with the bubble wrap or something, it is a separate translucent bag.
« Last Edit: Thu, 04 June 2020, 19:23:02 by CandyKeys »
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Offline ktrezzi

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #794 on: Fri, 05 June 2020, 04:00:31 »
Could anyone with a bent case just upload a picture how to solve the screw thing in an aesthatically pleasent way?

@candykeys you don't have to resend the screws...**** it. But a picture or a definitive answer would be nice.

Offline CandyKeys

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #795 on: Fri, 05 June 2020, 05:30:27 »
Could anyone with a bent case just upload a picture how to solve the screw thing in an aesthatically pleasent way?

@candykeys you don't have to resend the screws...**** it. But a picture or a definitive answer would be nice.

I would like to solve this to the end... no matter what the cost, I mean this GB is so old that even inflation is playing a role in the final financial outcome of this.
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Offline weetjewel

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #796 on: Fri, 05 June 2020, 07:04:43 »
I don't think I even received a refund for what I didn't get. I ordered an integrated case with silver cone feet and stabilizers. What I got was a bent case, no cone feet(I asked to remove those because I would only need them with the integrated case) and stabs that were not enough to even fill the board. I didn't even get any spacebar wires. There's a difference of like 40 euros between what I got and what I ordered. Is this going to be adressed in some way?

And just to make something clear, while I have been critical of CK and they probably hate my guts at this point I'm not gonna blame CK anymore. They're the only ones that are even doing something(looking at you Reconsiderit). I genuinely like my Southpaw now that I have it and that's all thanks to CK. I think they want this to be over as much as we do.

Offline karankshah

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #797 on: Fri, 05 June 2020, 18:42:42 »
Messaging from the US. Are there any extra PCBs (and if so, ALU cases)?

Offline ktrezzi

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #798 on: Tue, 09 June 2020, 02:18:14 »
Could anyone with a bent case just upload a picture how to solve the screw thing in an aesthatically pleasent way?

@candykeys you don't have to resend the screws...**** it. But a picture or a definitive answer would be nice.

I would like to solve this to the end... no matter what the cost, I mean this GB is so old that even inflation is playing a role in the final financial outcome of this.

So you are going to resend them? What do you need? My order number is #16901 and you got the updated adress a while ago

Offline reconsiderit

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Re: [GB] Southpaw Extended 65% - 99% Shipped
« Reply #799 on: Tue, 09 June 2020, 23:19:43 »
In an attempt to fix this and make the EU folks happy, I'll put hardware packets together and send them in bulk to candykeys and they can distribute them from there. Will email them and get this sorted out asap.

As for those that want to source screws themselves, I'll grab some pics of my bent case in a moment.
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