i know my luck isn't that great, but it's riling seeing a single person win multiple items in a raffle that has 1000+ entrants. This really makes me question how their raffle system works, and if there could be improvements to the system.
We understand your frustration. I wanted to link a part of our FAQ as this is a question that is asked quite often:
How does KeyKollectiv handle distribution of caps?Contrary to popular belief, the quantity of caps produced has very little bearing on how we distribute them. Generally speaking, we follow some basic guidelines when we begin the invoicing process:
First, we determine a time-frame that we feel is reasonable for completing a sale. Usually, order fulfillment takes 5-10 business days from invoice to shipment.
Based on the time window we set, we calculate the approximate amount of orders that we can fulfill realistically.
From there, we factor in the amount of keycaps we produce to determine the average amount of keycaps someone can win. We also allocate resources into packaging/shipping based on the amount of orders we determine.
How does KeyKollectiv’s method of distribution affect my chances of winning?Many times, we are approached by our supporters asking how someone could receive 3 caps and they received none. We certainly understand how frustrating that may be.
Hypothetically, let’s assume that we produce 200 keycaps. Packing/shipping/logistics is both costly and time-consuming. It makes much more sense for us to send 2 caps to 100 people rather than one keycap to 200 people. In order to fulfill orders in a timely manner, we feel that this method allows winners to manage their expectations realistically.
Whether you choose one cap or the maximum limit, the selection process is only limited to the number of spots we allocated.
You can read more on our sales FAQ site:
http://www.keykollectiv.com/faqs