I think he meant "handling" photos - photos of keycaps you have received, when they have been sorted, packaged into boxes, boxes ready for posting, that kind of thing.
This is an epic GB, in terms of the scope of the buy, the radical custom colour used, the number of orders, the time it's take to get this far (I was involved in the original IC how many years ago, fwiw) and the f*ckups that have happened along the way.
When joining a GB delays are sometimes inevitable. It is usually normal people with normal lives that manage group buys, and sometimes the unexpected happens. Sometimes they can arrange for someone else to step in to help, sometimes not.
This seems to be one of those unfortunate situations where no-one was asked, or was able, to step in to help, delays happened, overlaps with other group buys happened, orders were lost, there was no communication, until finally BunnyLake stepped in to take over.
I think we are extremely fortunate to have BunnyLake in the position to be able to undertake this significant responsibility, and as suspected incur a significant personal cost to get this group buy done.
If it wasn't for BunnyLake, most of us wouldn't have Toxic, and vast sums of money would have just disappeared, along with the keycaps.
At least this is not as bad as the DSA Dolch, where the payment was not even made to SP. That particular GB exploded in many ways, and understanding is that legal action is underway, along with people having to pay nearly twice as much money to get their keycaps, not to mention SP being out of pocket too.
Fortunately Toxic is not that bad.
So I would like to say a huge thank you to BunnyLake for all his personal time, money and effort sacrificed to bring this group buy to a conclusion. His communication regarding the process of the GB has been exemplary.
Thank you BunnyLake