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geekhack Community => Keyboard Keycaps => Topic started by: Eklipses on Wed, 03 April 2019, 20:32:42

Title: Hidden Labs - Gundam Keycap Set Scam?!
Post by: Eklipses on Wed, 03 April 2019, 20:32:42
Been waiting for months, almost a year or so and the only reply that I get is:
"Dear _____,

We apologize that we have not any updates of the Gundam Keycap Set at past few months. The factory is testing our new mold. All steps involve different technologies. Essentially, it's not easy to speed up production. We have to wait until all the testing results are completed before we announce the new release date to you. We are making sure everything goes well and hope to update you soon.

For your refund requests, we cannot execute this action as your order is already in production. 

Once again, We apologize for the delay shipments.

Best regards,
HL Support Team
"

Did anyone else join the GB/pre-order?   :mad:
Title: Re: Hidden Labs - Gundam Keycap Set Scam?!
Post by: Vloshko on Wed, 03 April 2019, 23:33:07
I joined. I sent them another email asking for an update.
Title: Re: Hidden Labs - Gundam Keycap Set Scam?!
Post by: Eklipses on Wed, 03 April 2019, 23:41:14
Did you join/purchase recently or been waiting too?

Send them an email back in November and another on January, they sent the same generic email. 

I joined. I sent them another email asking for an update.

Title: Re: Hidden Labs - Gundam Keycap Set Scam?!
Post by: Vloshko on Thu, 04 April 2019, 00:01:19
original join dates
Title: Re: Hidden Labs - Gundam Keycap Set Scam?!
Post by: Bhk1004 on Thu, 04 April 2019, 09:58:39
Who wants to sell me their spot. I'll risk and wait.
Title: Re: Hidden Labs - Gundam Keycap Set Scam?!
Post by: Eklipses on Thu, 04 April 2019, 13:21:23
Who wants to sell me their spot. I'll risk and wait.

You can still pre-order/buy one if you want.  I wouldnt recommend it but up to you.
Title: Re: Hidden Labs - Gundam Keycap Set Scam?!
Post by: Eklipses on Thu, 04 April 2019, 13:28:57
original join dates

Oh geez, let me know if you get any update from them.  Ill keep contacting them on my side.
Title: Re: Hidden Labs - Gundam Keycap Set Scam?!
Post by: koduh on Mon, 24 February 2020, 16:50:22
Can I bump this thread? I haven't heard anything in over a year. I gotta assume its never going to see the light of day.
Title: Re: Hidden Labs - Gundam Keycap Set Scam?!
Post by: koduh on Mon, 24 February 2020, 17:02:52
Welp Manofinterests pointed me to a thread on Reddit where Hidden Lab said this set wasn't happening and you must request a refund by June 30th of 2019 to get a refund... although they never informed the people in the GB about this.

https://www.reddit.com/r/MechanicalKeyboards/comments/btmrl4/hiddenlab_update_gundam_keycaps/