geekhack Marketplace > Group Buys and Preorders

how to compose a message to the leader of a gb you have joined

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BunnyLake:
1. appropriately name the subject of your personal message IE - question regarding hyperfuse gmk
2. if you have an order number, include it in the message
3. if this is part of a chain of correspondence, give a brief recap of the prior conversation, particularly if some time has passed
4. state clearly what you are asking or requesting
5. be polite

people running gbs, particularly large or multiple ones get spammed with messages, what may seem like a simple thing to you, may not be to someone else, particularly when they get 100 other requests

i cant tell you how many messages i get with no title that say something like

"any update"

"did you take care of that thing we discussed"

whilst your request may be fresh in your mind, and only from say a week ago, that person may have had literally 100's of messages since then, with similar requests, and tracing back through to find one or several messages regarding your request is a nightmare

and above all, be polite to people, for some reason, people think if they act self entitled, or be rude and threatening, somehow this is the quickest way to get what you want, but you would be surprised how much someone will bend over to help you if you are polite and understanding

jdcarpe:
Very good advice. It's sometimes hard for an organizer to go through all their PMs, and then remember what the issue is you are trying to address.

+1

baldgye:
this should be sticked in the gb section

SpAmRaY:
I think most people always think of the large group buy organizers as businesses when they are just community members helping community members.

Thanks for all you guys do.

paicrai:


--- Quote from: jdcarpe on Thu, 02 April 2015, 08:06:51 ---Very good advice. It's sometimes hard for an organizer to go through all their PMs, and then remember what the issue is you are trying to address.

+1

--- End quote ---

--- Quote from: baldgye on Thu, 02 April 2015, 08:28:45 ---this should be sticked in the gb section

--- End quote ---

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