Author Topic: [GB] GMK 9009 R3 (Read 260310 times)

solomonshv · « **Reply #350 on:** Tue, 07 July 2020, 22:13:20 »

Quote from: bobgr8 on Tue, 07 July 2020, 10:19:39

With the 9009 extras sale announcement and no reply via ticket support. I’m not expecting any resolution at all.

Fml have 8 warped spacebars from a single set. Never buy a dixie product again.

this is not dixie's fault, nor should they be expected to provide a knee jerk reaction to this issue. they were extraordinary helpful with the 8008 novelties that turned out bad. they will figure it out, just give them time.

Quote from: J3ff_Leopard on Tue, 07 July 2020, 21:10:53

You should full commit and never buy another GMK product again. No Balls, you won't.

you're not helping either. and FYI, i'm already committed. i am not buying anymore GMK sets until something changes. was going to buy GMK break, hammerhead and sumi. not anymore. don't need them anyway, already have mizu, WoB and some old cherry sets. if i want bent space bars, ePBT can get it to me for half the price. even razer has space bars figured out. $30 for a 105 double shot key set and the space bars are straight.

Kokaloo · « **Reply #351 on:** Wed, 08 July 2020, 00:29:45 »

pbt wins again baybeeeeee

Extraxyz · « **Reply #352 on:** Wed, 08 July 2020, 04:51:14 »

Quote from: solomonshv on Tue, 07 July 2020, 22:13:20

Quote from: bobgr8 on Tue, 07 July 2020, 10:19:39
With the 9009 extras sale announcement and no reply via ticket support. I’m not expecting any resolution at all.

Fml have 8 warped spacebars from a single set. Never buy a dixie product again.

this is not dixie's fault, nor should they be expected to provide a knee jerk reaction to this issue. they were extraordinary helpful with the 8008 novelties that turned out bad. they will figure it out, just give them time.

Only because it went viral on Reddit weeks later

Rexcramer · « **Reply #353 on:** Wed, 08 July 2020, 07:25:17 »

Just unpacked my 9009 and every single spacebar in the base kit and the aesthetic kit is warped. Don't really mind the minor missalignment on some legends but having over half a dozen warped spacebars in 1 set kinda bums me out. Definitely waiting for a response / fix from GMK on this one. Has anyone tried to fix their spacebars by putting them in hot water like the PBT ones from epbt. Or does it not work for ABS?

nappis · « **Reply #354 on:** Wed, 08 July 2020, 07:37:55 »

My 9009 r3 space bars are warped. My Oblivion r2 and WoB Hiragana spacebars are warped. I'm joined in 5 GMK GBs and worry those sets are bad too.

I've made my decision: no more GMK for me. It's just not worth it.

Also fixing GMK ABS spacebars with hot water did not work for me. I've fixed PBT spacebars but I don't why same methods didn't work with ABS.

Rexcramer · « **Reply #355 on:** Wed, 08 July 2020, 08:35:22 »

Quote from: nappis on Wed, 08 July 2020, 07:37:55

Also fixing GMK ABS spacebars with hot water did not work for me. I've fixed PBT spacebars but I don't why same methods didn't work with ABS.

ABS seems to have a higher HDT (Heat distortion temperature) than PBT. From what I could gather from my intense 10min google search this means that PBT spacebars can be reshaped at lower temps. Might just try some crazy heat on one of my disposable 6u spacebars and see what it does.

DukeEsquire · « **Reply #356 on:** Wed, 08 July 2020, 09:38:58 »

GarrettSucks · « **Reply #357 on:** Wed, 08 July 2020, 14:02:40 »

Quote from: DukeEsquire on Wed, 08 July 2020, 09:38:58

Did everyone who put in a support ticket for Dixie Mech?

Also, go make a post on Reddit. I haven't seen any posts about it.

We are literally talking with GMK. They know the issues. This is not something that is just solved quickly. Especially with time zone differences. We would appreciate some patience. We cannot do anything without GMK on this.

hineybush · « **Reply #358 on:** Wed, 08 July 2020, 14:17:06 »

Quote from: DukeEsquire on Wed, 08 July 2020, 09:38:58

Did everyone who put in a support ticket for Dixie Mech?

Also, go make a post on Reddit. I haven't seen any posts about it.

this might be one of the smallest brane comments i've seen in a while. things take time. they are not instant, although i am sure you (and lots of others) would love them to be.

solomonshv · « **Reply #359 on:** Thu, 09 July 2020, 00:09:27 »

Quote from: Rexcramer on Wed, 08 July 2020, 08:35:22

Quote from: nappis on Wed, 08 July 2020, 07:37:55
Also fixing GMK ABS spacebars with hot water did not work for me. I've fixed PBT spacebars but I don't why same methods didn't work with ABS.

ABS seems to have a higher HDT (Heat distortion temperature) than PBT. From what I could gather from my intense 10min google search this means that PBT spacebars can be reshaped at lower temps. Might just try some crazy heat on one of my disposable 6u spacebars and see what it does.

after reading your post, i went to look at the discussion on drop oblivion r2. i see a bunch of people with pics of messed up space bars. but none of the oblivion space bars seem as bad as what i saw for 9009 though. i wish i had seen the discussion about oblivion sooner. unfortunately i'm already in for $600 worth of GMK sets and novelties. f***. i have mizu with the space bar kit as well as GMK WoB, all the space bars are perfect. hopefully this can get fixed.

tommyhongg · « **Reply #360 on:** Thu, 09 July 2020, 01:59:41 »

Waaa Waaa Waaa, we want a fix NOW, Waaa Waaa Waaa

Smh ...

Emir · « **Reply #361 on:** Thu, 09 July 2020, 03:38:49 »

Quote from: hineybush on Wed, 08 July 2020, 14:17:06

Quote from: DukeEsquire on Wed, 08 July 2020, 09:38:58
Did everyone who put in a support ticket for Dixie Mech?

Also, go make a post on Reddit. I haven't seen any posts about it.

this might be one of the smallest brane comments i've seen in a while. things take time. they are not instant, although i am sure you (and lots of others) would love them to be.

It might seem like a smol brain comment, but then you look at how dixie handled issues in the past.

8008 wasn't adressed until there was a reddit post, and even then he cited "NO TICKETS ON MY WEBSITE!!! ITS NOT A PROBLEM". As if that wasn't bad enough, he went on to say "it's only 250 orders! you make it seem like it's a thousand!", as if 250 orders is a small irrelevant number.

As for 9009, Janglad has adressed the problems and relayed that they're in talks with GMK. Sit tight and wait now, keep posting images if you have problems and ugh, open a ticket with dixiemech because quote from page 7 "He said, as of right now, he only has 3 tickets so he doesn't think the issue is widespread."

bobgr8 · « **Reply #362 on:** Thu, 09 July 2020, 06:57:53 »

Funny how dixie commented only after someone said post this reddit.

Then immediately people insulted the OP, and he had to delete the post. ( it currently reads "." )

nappis · « **Reply #363 on:** Thu, 09 July 2020, 08:03:54 »

Quote from: tommyhongg on Thu, 09 July 2020, 01:59:41

Waaa Waaa Waaa, we want a fix NOW, Waaa Waaa Waaa

Smh ...

What the hell are you talking about. It's not like GB participants don't have patience. People waited 9 months to receive broken products. Should we wait 9 months more to get what they actually paid for?

tommyhongg · « **Reply #364 on:** Thu, 09 July 2020, 14:35:32 »

Quote from: nappis on Thu, 09 July 2020, 08:03:54

Quote from: tommyhongg on Thu, 09 July 2020, 01:59:41
Waaa Waaa Waaa, we want a fix NOW, Waaa Waaa Waaa

Smh ...
What the hell are you talking about. It's not like GB participants don't have patience. People waited 9 months to receive broken products. Should we wait 9 months more to get what they actually paid for?

But fixing it takes time, no? They can't magically make stuff appear. I was also relating to the post saying ppl should go on Reddit and make posts regarding the issue. Why not wait until you get a response from the vendor and GMK? It's not like they want their customers to be angry.

janglad · « **Reply #365 on:** Sat, 11 July 2020, 12:09:45 »

"The silence speaks volumes", as I mentioned many times now we're waiting on a reply from GMK. There's nothing for me to add to the conversation before we have concrete info from them other than compiling issues, which I have been doing.

Mod edit for context: Removed a few off-topic posts at the request of the poster, which prompted this response from janglad.

Janglad edit: FYI I didn't report/ask for any posts to be removed, not sure who mods mean with the poster

hkiri · « **Reply #366 on:** Thu, 16 July 2020, 14:59:26 »

Any official news?

Quote from: Dixie Newsletter (10th July 2020)

We are processing and shipping extra orders this week and early next week. The spacebar warping issues are nearing a resolution with GMK. We hope to have our official plan next week for everyone effected.

janglad · « **Reply #367 on:** Thu, 16 July 2020, 15:01:45 »

Quote from: hkiri on Thu, 16 July 2020, 14:59:26

Any official news?

Quote from: Dixie Newsletter (10th July 2020)
We are processing and shipping extra orders this week and early next week. The spacebar warping issues are nearing a resolution with GMK. We hope to have our official plan next week for everyone effected.

Talks with GMK about this are ongoing. We're still working out some of the final details and are waiting with posting until that's done to prevent confusion amongst buyers. Hopefully we'll have all news public in the next few days since their next reply should have all info we need.

wil · « **Reply #368 on:** Fri, 17 July 2020, 08:45:00 »

spacebar issues seems it's widespread now and affecting all recently shipped GBs from GMK. glad to hear there's a coming resolution, hopefully one that goes further than 9009

Lyfe · « **Reply #369 on:** Wed, 22 July 2020, 00:41:22 »

Considering how much of a cut vendors are taking, i'd expect them to do better work at addressing issues else they are basically drop shippers. After all they ain't fronting any costs.

It's really for the community by the community but seems like vendors and designers are on their own planet now.

ackzot · « **Reply #370 on:** Wed, 22 July 2020, 13:39:48 »

The geekhack GB thread for GMK Cafe is also mentioning warped space bars. I recently got infinikey WoB and BoW. A little space bar warping on the WoB, but the 7u BoW is straight. Amusing to see a pbt set have comparable or better spacebars than a gmk set.

tonyjones · « **Reply #371 on:** Wed, 22 July 2020, 13:57:35 »

Just got my GMK 9009 R3 and there is a slight warped 6.25u and 7u spacebar. Hoping to get a replacement

DukeEsquire · « **Reply #372 on:** Wed, 22 July 2020, 15:54:22 »

GMK has been dropping the ball a lot recently.

Martakia · « **Reply #373 on:** Wed, 22 July 2020, 20:43:57 »

Just jumping in and watching the thread. Hoping for a resolution soon from GMK.

ackzot · « **Reply #374 on:** Wed, 29 July 2020, 10:32:52 »

Quote from: janglad on Thu, 16 July 2020, 15:01:45

Talks with GMK about this are ongoing. We're still working out some of the final details and are waiting with posting until that's done to prevent confusion amongst buyers. Hopefully we'll have all news public in the next few days since their next reply should have all info we need.

Any chance of an update since its been over a week? thank you for your efforts on this.

janglad · « **Reply #375 on:** Wed, 29 July 2020, 13:52:09 »

Quote from: ackzot on Wed, 29 July 2020, 10:32:52

Quote from: janglad on Thu, 16 July 2020, 15:01:45

Talks with GMK about this are ongoing. We're still working out some of the final details and are waiting with posting until that's done to prevent confusion amongst buyers. Hopefully we'll have all news public in the next few days since their next reply should have all info we need.

Any chance of an update since its been over a week? thank you for your efforts on this.

Still no final info, sorry about this taking a while. I’ll post to this thread as soon as we know everything needed!

ZyBeR · « **Reply #376 on:** Tue, 04 August 2020, 03:52:26 »

I just opened my set and was also affected by these issues, do I need to open a support case or can I just wait for a solution that covers everyone?
(I purchased through mykeyboard.eu)

sJ1N · « **Reply #377 on:** Tue, 04 August 2020, 08:56:19 »

Quote from: ZyBeR on Tue, 04 August 2020, 03:52:26

I just opened my set and was also affected by these issues, do I need to open a support case or can I just wait for a solution that covers everyone?
(I purchased through mykeyboard.eu)

Wondering about this too. Since it seems to be a more or less wide spread issue i'd hope there wasn't a timeframe in which we had to report issues to be eligible for replacements or something.

metheon · « **Reply #378 on:** Sun, 09 August 2020, 02:37:17 »

David from mykeeb asked me to post here.

These are the worst offenders, I can live with the rest. https://imgur.com/gallery/pqGlTDv

bobgr8 · « **Reply #379 on:** Sun, 09 August 2020, 05:00:26 »

In b4 Janglad comes and says these were always there in GMK, and hunts down OG cherry / older GMKs

Addendum: In b4 “iT’s AlWaYs BeEn ThIs WaY”

kiyoboard · « **Reply #380 on:** Sun, 09 August 2020, 13:09:01 »

Quote from: metheon on Sun, 09 August 2020, 02:37:17

David from mykeeb asked me to post here.

These are the worst offenders, I can live with the rest. https://imgur.com/gallery/pqGlTDv

Can't talk about all the issues here but issue with 'Z' has always been there. I remember seeing it mentioned in older keycap sets and even with the GMK Oblivion I am using now, I can see the issue clearly.

DukeEsquire · « **Reply #381 on:** Sun, 09 August 2020, 13:32:26 »

I'm using GMK Camping (R1) and my Z is like that.

hkiri · « **Reply #382 on:** Wed, 12 August 2020, 11:44:45 »

Quote from: janglad on Wed, 29 July 2020, 13:52:09

Still no final info, sorry about this taking a while. I’ll post to this thread as soon as we know everything needed!

Does the official GMK statement take so long because literally every new set has the exact same spacebar issues?

DukeEsquire · « **Reply #383 on:** Wed, 12 August 2020, 11:59:48 »

Probably. If I were GMK, I would figure out what the hell is going on before pumping out more sets.

hineybush · « **Reply #384 on:** Wed, 12 August 2020, 13:34:24 »

Quote from: metheon on Sun, 09 August 2020, 02:37:17

David from mykeeb asked me to post here.

These are the worst offenders, I can live with the rest. https://imgur.com/gallery/pqGlTDv

On my 9009 R2

Alt Gr is the same
Esc is the same
Insert is the same
Home is the same
T is the same
Scroll lock is the same (not the same legend, this one is Scroll Lock)
Z is the same

On my OG Doubleshots (exact age unknown but 10+ years old)

Alt drops to the right
Esc drops to the right
Insert drops to the right
Scroll lock looks the same as 9009 R2
F12 drops to the right (a lot of the F row does actually)
Z drops to the right

9009 R2 is 1+ years older than R3 and the OG doubleshots are much older. I do not believe these legend discrepancies you've documented are new. It's likely just "how the molds and legends are".

ZyBeR · « **Reply #385 on:** Mon, 17 August 2020, 05:17:05 »

I put my 9009 r3 on a 7u 60% today and noticed that the 1u Alt has it's legends sitting much higher than the 1.5u Control and Super keys, that's borderline as disturbing as the thin ? on "?/".

Domantas · « **Reply #386 on:** Tue, 18 August 2020, 20:32:21 »

I expect GMK stops producing keycaps and renew the molds. I am better waiting a few months more than constantly received warped keysets. I paid a lot of money, I expect quality product especially not warped spacebars, because it is not even aesthetic things, but affects how keyboard works. Going to check how GMK olivia++ after it arrives and sent ticket to vendors responsible of that set if something similar happen. If they are not wanting to do that, then they should refund, but no one wants that so they have to fix the molds. In the past GMK resent keycaps, so I expect same here too. GMK dualshot is most soon keyset to come (which is in Germany, but will be sent soon), I expect them to check how it is before sending. Have they are not having QC or what?

ideus · « **Reply #387 on:** Wed, 19 August 2020, 13:22:09 »

Quote from: hineybush on Wed, 12 August 2020, 13:34:24

Quote from: metheon on Sun, 09 August 2020, 02:37:17
David from mykeeb asked me to post here.

These are the worst offenders, I can live with the rest. https://imgur.com/gallery/pqGlTDv

On my 9009 R2

Alt Gr is the same
Esc is the same
Insert is the same
Home is the same
T is the same
Scroll lock is the same (not the same legend, this one is Scroll Lock)
Z is the same

On my OG Doubleshots (exact age unknown but 10+ years old)

Alt drops to the right
Esc drops to the right
Insert drops to the right
Scroll lock looks the same as 9009 R2
F12 drops to the right (a lot of the F row does actually)
Z drops to the right

9009 R2 is 1+ years older than R3 and the OG doubleshots are much older. I do not believe these legend discrepancies you've documented are new. It's likely just "how the molds and legends are".

It seems that GMK's molding machine operators and set up technicians drooped the ball.

ZyBeR · « **Reply #388 on:** Thu, 20 August 2020, 01:29:03 »

Too me the /? key is really disturbing with its skinny ?.

Sent from my iPhone using Tapatalk

bobgr8 · « **Reply #389 on:** Thu, 20 August 2020, 17:34:33 »

Summary till now:
25th June Warped Spacebars reported

Quote from: bobgr8 on Thu, 25 June 2020, 00:18:10

Show Image

01/07/2020https://dixiemech.com/news/7-1-2020

Quote

All groupbuy orders have been shipped besides the countries who have suspended mail services. If you are in one of these countries, please contact us if you would like to change to DHL Express shipping.

10.07.2020 https://dixiemech.com/news/7-10-2020

Quote

We are processing and shipping extra orders this week and early next week. The spacebar warping issues are nearing a resolution with GMK. We hope to have our official plan next week for everyone affected.

17.7.2020https://dixiemech.com/news/7-17-2020

Quote

We were expecting the spacebar warping issues to have a plan of resolution with GMK by now, but we are still waiting on a reply from our last email.

24.7.2020https://dixiemech.com/news/7-24-2020

Quote

We are still trying to agree on the path we need to take for the resolution on the defective caps.

31.7.2020https://dixiemech.com/news/7-31-2020

Quote

We’ve gone 1 week with no response from GMK. We are staying persistant in trying to come to a solution.

7.8.2020https://dixiemech.com/news/8-7-2020

Quote

GMK said they are going back to their QC department to discuss again.

14.8.2020 https://dixiemech.com/news/8-14-2020

Quote

We have yet to receive a follow up on this after many requests. We will continue to pursue this.

21.8.2020https://dixiemech.com/news/8-21-2020

Quote

We have been told that GMK is working on a spec sheet for us. Finally some progress.

28.8.2020 https://dixiemech.com/news/8-28-2020

Quote

We have been told that GMK is working on a spec sheet for us. Finally some progress.

4.9.2020 https://dixiemech.com/news/9-4-2020

Quote

We have been told that GMK is working on a spec sheet for us. Finally some progress.

002_GT · « **Reply #390 on:** Thu, 20 August 2020, 18:00:29 »

HungerMechanic · « **Reply #391 on:** Fri, 21 August 2020, 13:25:16 »

Quote

GMK 9009 Round 3 *
Extras Shipped

We have been told that GMK is working on a spec sheet for us. Finally some progress.

bobgr8 · « **Reply #392 on:** Fri, 21 August 2020, 13:33:02 »

Quote from: HungerMechanic on Fri, 21 August 2020, 13:25:16

Quote
GMK 9009 Round 3 *
Extras Shipped

We have been told that GMK is working on a spec sheet for us. Finally some progress.

Any word on replacement, to make the those were affected whole again?

HungerMechanic · « **Reply #393 on:** Fri, 21 August 2020, 14:08:45 »

I have no info beyond what was posted. Maybe the spec sheet is part of that.

ackzot · « **Reply #394 on:** Fri, 21 August 2020, 18:03:01 »

Quote from: HungerMechanic on Fri, 21 August 2020, 13:25:16

Quote
GMK 9009 Round 3 *
Extras Shipped

We have been told that GMK is working on a spec sheet for us. Finally some progress.

thanks for sharing the info from dixie's website. at least there will be a spec sheet. but I suspect that all current releases will be considered in-spec so my expectations are tempered. after all, if the replacements are warped space bars as well, it makes it moot to offer replacements. but maybe i will be pleasantly surprised?

doesn't seem to be hurting gmk, as there are many sets in group buy with several of them doing very well.

Dafraz117 · « **Reply #395 on:** Sun, 23 August 2020, 21:18:25 »

I’ve been looking to buy a sealed set of gmk 9009 on mechmarket. If I did, would solutions be provided if I open the kit and find issues? Or will this only be provided for people who are direct buyers? Should I ask for a forwarded email confirmation from the seller?

Sent from my iPhone using Tapatalk

DukeEsquire · « **Reply #396 on:** Sun, 23 August 2020, 21:25:24 »

Quote from: Dafraz117 on Sun, 23 August 2020, 21:18:25

I’ve been looking to buy a sealed set of gmk 9009 on mechmarket. If I did, would solutions be provided if I open the kit and find issues? Or will this only be provided for people who are direct buyers? Should I ask for a forwarded email confirmation from the seller?

Sent from my iPhone using Tapatalk

I'm sure it depends on the vendor, but I would guess that if there is a remedy, you would need to coordinate with the direct buyer.

Otherwise, there would be no way for a vendor to verify if you actually purchased the kit from them.

Dafraz117 · « **Reply #397 on:** Sun, 23 August 2020, 21:58:43 »

Quote from: DukeEsquire on Sun, 23 August 2020, 21:25:24

Quote from: Dafraz117 on Sun, 23 August 2020, 21:18:25
I’ve been looking to buy a sealed set of gmk 9009 on mechmarket. If I did, would solutions be provided if I open the kit and find issues? Or will this only be provided for people who are direct buyers? Should I ask for a forwarded email confirmation from the seller?

Sent from my iPhone using Tapatalk

I'm sure it depends on the vendor, but I would guess that if there is a remedy, you would need to coordinate with the direct buyer.

Otherwise, there would be no way for a vendor to verify if you actually purchased the kit from them.

Yea it’s unfortunate most sets of 9009 are being sold sealed rn on mechmarket. Therefore buying becomes tricky.

Sent from my iPhone using Tapatalk

Domantas · « **Reply #398 on:** Wed, 26 August 2020, 16:39:34 »

My olivia++ has warped 7u spacebar

https://imgur.com/a/oZukCuE . I have wob from december and its spacebars are straight (from drop). Olivia++ I bought from mykeyboard.eu. My next upcoming set is gmk dualshot. Hope spacebars are good I will post in dualshot gb

bobgr8 · « **Reply #399 on:** Thu, 27 August 2020, 11:42:57 »

https://imgur.com/a/p3NJpl5

Posting all my 8 warped bars

News:

Author Topic: [GB] GMK 9009 R3 (Read 260310 times)