I've always had issues with my MX11800's trackball, on multiple systems with different OS'S, including NT4, XP home, 2K, 98, and XP Pro. I'd say it's a hardware issue, most likely a crap solder joint somewhere, and given the number of dead trackballs in these things, I'd say it was a widespread issue. I'm currently looking for a donor device for a replacement so I can get my MX11800 back up to 100% for the Frankenstein style mods I have in mind for it. I have access to a dead SpeechMikePro that still has a working trackball unit, so I'll be checking the specs on that soon. With any luck it will fit with little / no case modification and provide at least some source of parts for these boards (although you'd want an otherwise dead SpeechMikePro, because those things are
EXPENSIVE!) My hope is that it will also be a higher quality ball mechanism, but that's not all that likely. In any case, I suspect we're dealing with poor quality control on the trackball in an otherwise decent board(Logitech device in a Cherry board... bummer).