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geekhack Marketplace => Vendor Forums => KeyPop.net => Topic started by: i488 on Mon, 07 January 2013, 03:47:38

Title: Missing item from my package
Post by: i488 on Mon, 07 January 2013, 03:47:38

Hi there

the package has arrived. PayPal transation id is: 56R79339BS842321H

1 item is missing from the package. GID(GLOW IN DARK) GAMER KEYSET.#26681610

 I am pretty sure no one has opend the package before I do, as there is no sign of opening the package.

I believe you have forgotten to put this item in. :-[ :-[ :-[

thanks best regards

James

Title: Re: Missing item from my package
Post by: KeyPop on Mon, 07 January 2013, 13:14:29

James,
We're truly sorry about the mistake in your order!
We have already sent out your replacement keys this morning and apologize deeply about this error.

Your new tracking number should be in your PM Inbox

If you need anything else or have any other questions please feel free to contact us again!
Thanks!

Title: Re: Missing item from my package
Post by: SmallFry on Mon, 07 January 2013, 19:39:49

Well there's some tip top service:)

Title: Re: Missing item from my package
Post by: mickd on Tue, 08 January 2013, 06:30:59

I can also vouch for the service here, beyond tip top :)

Title: Re: Missing item from my package
Post by: Grim Fandango on Wed, 06 March 2013, 15:26:14

Quote from: mickd on Tue, 08 January 2013, 06:30:59

I can also vouch for the service here, beyond tip top :)

Yeah same here. Order was sent fast. Items were packed very neatly, and I got an extra keycap for free (not by accident, someone had written on the receipt that they added a free cap).