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anyone used kprepublic.com
-Jerry-:
See, it's the postal backlogs that make me wary about KBD listing my KBD8X kit shipping as 'DHL or FedEx or JCEX'
The first is preferable, the second is less so, and the third is potentially delayed for ages.
(I suspect from past orders they always opt for DHL for EU and Fedex for the US, but you never know.. you never know)
argot:
--- Quote from: bparcs on Wed, 29 July 2020, 14:51:12 ---This is my first time ordering with KPRepublic, and wasn't sure if this is usual behaviour for them. It has been very frustrating, and makes me want to avoid them altogether if I hadn't already waited a full month.
I placed an order for their XD64 PCB on June 29, 2020. Despite the website saying it was in stock, I received an email from them on July 4th, after I had asked for an update telling me it was out of stock and should be restocked mid July.
Fast-forward to July 16, and again, I had to reach out to them to check stock. I was told it was restocked, and on confirmed I still wanted one. July 17th I received a message saying my order has been fulfilled, with confirmation from the vendor that it was on its way, and provided a tracking number.
July 26 the shipping information had not been updated besides that the logistics order had been created. I ask for an update, and am told I need to wait at least 10 days for products to be sent out due to COVID.
July 27 I check for an updated from the shipping company, I am told my tracking number is invalid. When I ask for an update with the vendor, they inform me that the PCB is again out of stock, and won't be restocked until mid August.
Is this expected behaviour for them? The most frustrating part is I was told by the vendor the order had been sent out.
--- End quote ---
EDIT: As said below, I suppose FB chat is much more effective. Contact was eventually made and the order was fulfilled. Awaiting delivery.
Leslieann:
Stop emailing them.
Get on their chat or Facebook.
Once I got on Chat I had a refund within minutes on a package that was running around China. one of the fastest refunds from any company I've dealt with.
Again, don't email.
Reimu_64:
--- Quote from: bparcs on Wed, 29 July 2020, 14:51:12 ---This is my first time ordering with KPRepublic, and wasn't sure if this is usual behaviour for them. It has been very frustrating, and makes me want to avoid them altogether if I hadn't already waited a full month.
I placed an order for their XD64 PCB on June 29, 2020. Despite the website saying it was in stock, I received an email from them on July 4th, after I had asked for an update telling me it was out of stock and should be restocked mid July.
Fast-forward to July 16, and again, I had to reach out to them to check stock. I was told it was restocked, and on confirmed I still wanted one. July 17th I received a message saying my order has been fulfilled, with confirmation from the vendor that it was on its way, and provided a tracking number.
July 26 the shipping information had not been updated besides that the logistics order had been created. I ask for an update, and am told I need to wait at least 10 days for products to be sent out due to COVID.
July 27 I check for an updated from the shipping company, I am told my tracking number is invalid. When I ask for an update with the vendor, they inform me that the PCB is again out of stock, and won't be restocked until mid August.
Is this expected behaviour for them? The most frustrating part is I was told by the vendor the order had been sent out.
--- End quote ---
I also bought a XD64 PCB (2 in fact, in case one was a DOA) on July 13 and both arrived (perfectly working) on August 5. I should mention that I reside in the UK.
Mine got dispatched on July 18, 5 days after payment.
If yours don't arrive towards the end of August/early September, then there's an issue.
sickleboom:
I used kprepublic to buy a two key macropad before (XD002 I believe), and it took a while to come as well. Must be COVID delaying everything, but it took months to arrive. :eek: I would say as of the global pandemic situation, only purchase from them if you are willing to wait unpredictable times!
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