Author Topic: [IC] TKC1800 Kit, QMK PCB, Plate (G80/G81 compatible) Official Announcement (Read 36927 times)

avtar · « **Reply #150 on:** Fri, 02 March 2018, 10:36:10 »

Will it be possible to buy a stock black case along with a painted one? If yes, how much will it cost?

TheKeyCompany · « **Reply #151 on:** Fri, 02 March 2018, 10:41:54 »

Quote from: avtar on Fri, 02 March 2018, 10:36:10

Will it be possible to buy a stock black case along with a painted one? If yes, how much will it cost?

The cases are only for sale as a kit. In the future when I get more black cases in stock I will offer them for sale ala carte. So right now, it’s only possible if you buy 2 kits.

TheKeyCompany · « **Reply #152 on:** Fri, 02 March 2018, 16:48:46 »

Just updated the main page a bit. Sorry for the poor editing, Im scrambling to fix some back end issues on the product pages so we dont crash and everyone gets a fair chance to get what they want.

Good luck to all who join! Act fast, I think this is going to sell out fast.

Note: Black unpainted cases, PCBs, and Plates will NOT sell out. Painted ones will, and probably fast.

avtar · « **Reply #153 on:** Fri, 02 March 2018, 18:14:38 »

Damn, the MX purple plate is already sold out?

Origami_Rabbit · « **Reply #154 on:** Fri, 02 March 2018, 18:35:24 »

On no! I'd been refreshing the preview page!!! And coca white is gone now. Dagnabbit!!!
BTW, can you describe the longevity of the paint? I may join v2 if it happens in the future for matte white case.

BlindAssassin111 · « **Reply #155 on:** Fri, 02 March 2018, 18:37:42 »

Quote from: Origami_Rabbit on Fri, 02 March 2018, 18:35:24

On no! I'd been refreshing the preview page!!! And coca white is gone now. Dagnabbit!!!
BTW, can you describe the longevity of the paint? I may join v2 if it happens in the future for matte white case.

It is legit automotive paint, if you take care of it like you would take car of paint on a really nice car. It will last for a very, very long time.

Kavik · « **Reply #156 on:** Fri, 02 March 2018, 19:08:31 »

I'm glad a couple of the colors sold out fast. I couldn't decide, and it helped me narrow it down

)

I decided to go with orange.

Vigrith · « **Reply #157 on:** Fri, 02 March 2018, 20:23:49 »

Quote from: TheKeyCompany on Fri, 02 March 2018, 16:48:46

Note: Black unpainted cases, PCBs, and Plates will NOT sell out. Painted ones will, and probably fast.

Quick question regarding the PCBs and plates, I may have missed something but I didn't actually see when the GB is meant to close - as in, what's the deadline to get orders in? Just checking since I'll probably pick up an extra plate and PCB depending on how long orders for those remain open.

TheKeyCompany · « **Reply #158 on:** Fri, 02 March 2018, 20:25:56 »

Quote from: Vigrith on Fri, 02 March 2018, 20:23:49

Quote from: TheKeyCompany on Fri, 02 March 2018, 16:48:46
Note: Black unpainted cases, PCBs, and Plates will NOT sell out. Painted ones will, and probably fast.

Quick question regarding the PCBs and plates, I may have missed something but I didn't actually see when the GB is meant to close - as in, what's the deadline to get orders in? Just checking since I'll probably pick up an extra plate and PCB depending on how long orders for those remain open.

Im going to order quite a few PCBs so Ill probably just leave it open. Price may go up a touch once the order is placed. Safe bet, 2 weeks.

Did you get what you wanted, btw?

clik_clak · « **Reply #159 on:** Fri, 02 March 2018, 20:29:15 »

I don't quite get the ordering structure...

If I try to add an orange plate with the case kit, I get a sold out message, but then I can go to the extras page and order any plate I want.

Is this by design?

TheKeyCompany · « **Reply #160 on:** Fri, 02 March 2018, 20:31:32 »

Quote from: clik_clak on Fri, 02 March 2018, 20:29:15

I don't quite get the ordering structure...

If I try to add an orange plate with the case kit, I get a sold out message, but then I can go to the extras page and order any plate I want.

Is this by design?

No. There was a bug earlier in the buy but it has since been resolved. What case / plate combo are you trying to order?

If you continue to get the issue, place your order, ignore the sold out thing at checkout and send me an email to orders@thekey.company and Ill get it resolved for you. I have to go home. Been at the office WAY too long today.

Vigrith · « **Reply #161 on:** Fri, 02 March 2018, 21:14:29 »

Quote from: TheKeyCompany on Fri, 02 March 2018, 20:25:56

Im going to order quite a few PCBs so Ill probably just leave it open. Price may go up a touch once the order is placed. Safe bet, 2 weeks.

Did you get what you wanted, btw?

Roger that, 2 weeks is plenty, I did get the case colour I wanted thank you for asking! I just stumbled and cut some corners whilst ordering and checking out to make sure I made it in time so I'll shoot you an email some time this weekend to square up a couple things. Or I can just PM you on Reddit again if that works for you? Would probably be easier, for me at least.

TheKeyCompany · « **Reply #162 on:** Fri, 02 March 2018, 21:22:25 »

Quote from: Vigrith on Fri, 02 March 2018, 21:14:29

Quote from: TheKeyCompany on Fri, 02 March 2018, 20:25:56
Im going to order quite a few PCBs so Ill probably just leave it open. Price may go up a touch once the order is placed. Safe bet, 2 weeks.

Did you get what you wanted, btw?

Roger that, 2 weeks is plenty, I did get the case colour I wanted thank you for asking! I just stumbled and cut some corners whilst ordering and checking out to make sure I made it in time so I'll shoot you an email some time this weekend to square up a couple things. Or I can just PM you on Reddit again if that works for you? Would probably be easier, for me at least.

Hey! I’m glad you got what you wanted!

Please send the email. I pay for Zendesk so I can keep track of customer issues and what not. PMs on here and Reddit just lead to people not getting what they need, and that’s not how I operate.

Drop me a line. I’ll get you squared away!

Vigrith · « **Reply #163 on:** Fri, 02 March 2018, 21:55:34 »

Quote from: TheKeyCompany on Fri, 02 March 2018, 21:22:25

Hey! I’m glad you got what you wanted!

Please send the email. I pay for Zendesk so I can keep track of customer issues and what not. PMs on here and Reddit just lead to people not getting what they need, and that’s not how I operate.

Drop me a line. I’ll get you squared away!

Yo! Absolutely man, I can see why it'd be way easier to keep track of several things from multiple customers via email/zendesk than PMs.

I'll reach out some time this weekend as said, very happy I managed to get the case I wanted right away - glad to see I still got it all these years later, big chunk of my life spent sniping Diablo 2 **** on d2jsp haha

clik_clak · « **Reply #164 on:** Fri, 02 March 2018, 22:02:36 »

Quote from: TheKeyCompany on Fri, 02 March 2018, 20:31:32

Quote from: clik_clak on Fri, 02 March 2018, 20:29:15
I don't quite get the ordering structure...

If I try to add an orange plate with the case kit, I get a sold out message, but then I can go to the extras page and order any plate I want.

Is this by design?

No. There was a bug earlier in the buy but it has since been resolved. What case / plate combo are you trying to order?

If you continue to get the issue, place your order, ignore the sold out thing at checkout and send me an email to orders@thekey.company and Ill get it resolved for you. I have to go home. Been at the office WAY too long today.

Well that really sucks. I had a tanzanite blue in my cart, with an orange plate and it said the plate was out of stock. Cleared out my cart to get a different color and the blue case was gone. Checked a bit later with cocaine white and ran into the same problem. Now all the colors I want are gone, even though I tried several times to purchase. Pretty bummed about the whole situation.

TheKeyCompany · « **Reply #165 on:** Fri, 02 March 2018, 22:03:34 »

Quote from: Vigrith on Fri, 02 March 2018, 21:55:34

Quote from: TheKeyCompany on Fri, 02 March 2018, 21:22:25
Hey! I’m glad you got what you wanted!

Please send the email. I pay for Zendesk so I can keep track of customer issues and what not. PMs on here and Reddit just lead to people not getting what they need, and that’s not how I operate.

Drop me a line. I’ll get you squared away!

Yo! Absolutely man, I can see why it'd be way easier to keep track of several things from multiple customers via email/zendesk than PMs.

I'll reach out some time this weekend as said, very happy I managed to get the case I wanted right away - glad to see I still got it all these years later, big chunk of my life spent sniping Diablo 2 **** on d2jsp haha

Oh man, when we first ran >Terminal_ we didnt have Zendesk, and Ill admit, we probably ticked a few people off. One of the reasons this company exists is because my partner and I wanted a company that was relatable, on the level, and actually provided stellar customer service. Zendesk is SO awesome for that. I wish it integrated into Reddit / GH. I mean, it actually could but it would be clunky as all hell.

Anyway, glad you got what you wanted! Sorry the shipping rates were higher than expected DHL raised their rates as of the 1st.

chuckdee · « **Reply #166 on:** Fri, 02 March 2018, 22:04:46 »

Quote from: TheKeyCompany on Fri, 02 March 2018, 20:25:56

Quote from: Vigrith on Fri, 02 March 2018, 20:23:49
Quote from: TheKeyCompany on Fri, 02 March 2018, 16:48:46
Note: Black unpainted cases, PCBs, and Plates will NOT sell out. Painted ones will, and probably fast.

Quick question regarding the PCBs and plates, I may have missed something but I didn't actually see when the GB is meant to close - as in, what's the deadline to get orders in? Just checking since I'll probably pick up an extra plate and PCB depending on how long orders for those remain open.

Im going to order quite a few PCBs so Ill probably just leave it open. Price may go up a touch once the order is placed. Safe bet, 2 weeks.

Did you get what you wanted, btw?

So are you going to get in more of the individual colors? They went fast!

TheKeyCompany · « **Reply #167 on:** Fri, 02 March 2018, 22:05:56 »

Quote from: clik_clak on Fri, 02 March 2018, 22:02:36

Quote from: TheKeyCompany on Fri, 02 March 2018, 20:31:32
Quote from: clik_clak on Fri, 02 March 2018, 20:29:15
I don't quite get the ordering structure...

If I try to add an orange plate with the case kit, I get a sold out message, but then I can go to the extras page and order any plate I want.

Is this by design?

No. There was a bug earlier in the buy but it has since been resolved. What case / plate combo are you trying to order?

If you continue to get the issue, place your order, ignore the sold out thing at checkout and send me an email to orders@thekey.company and Ill get it resolved for you. I have to go home. Been at the office WAY too long today.

Well that really sucks. I had a tanzanite blue in my cart, with an orange plate and it said the plate was out of stock. Cleared out my cart to get a different color and the blue case was gone. Checked a bit later with cocaine white and ran into the same problem. Now all the colors I want are gone, even though I tried several times to purchase. Pretty bummed about the whole situation.

Yeah, it sucks. Ill do my best to accommodate you. Email me at orders@thekey.company and let me know what you want, and Ill do what I can to accommodate you. Sorry for the troubles.

clik_clak · « **Reply #168 on:** Fri, 02 March 2018, 22:08:02 »

Quote from: TheKeyCompany on Fri, 02 March 2018, 22:05:56

Yeah, it sucks. Ill do my best to accommodate you. Email me at orders@thekey.company and let me know what you want, and Ill do what I can to accommodate you. Sorry for the troubles.

Thanks man, I'm shooting you off an email now.

TheKeyCompany · « **Reply #169 on:** Fri, 02 March 2018, 22:09:12 »

Quote from: chuckdee on Fri, 02 March 2018, 22:04:46

Quote from: TheKeyCompany on Fri, 02 March 2018, 20:25:56
Quote from: Vigrith on Fri, 02 March 2018, 20:23:49
Quote from: TheKeyCompany on Fri, 02 March 2018, 16:48:46
Note: Black unpainted cases, PCBs, and Plates will NOT sell out. Painted ones will, and probably fast.

Quick question regarding the PCBs and plates, I may have missed something but I didn't actually see when the GB is meant to close - as in, what's the deadline to get orders in? Just checking since I'll probably pick up an extra plate and PCB depending on how long orders for those remain open.

Im going to order quite a few PCBs so Ill probably just leave it open. Price may go up a touch once the order is placed. Safe bet, 2 weeks.

Did you get what you wanted, btw?

So are you going to get in more of the individual colors? They went fast!

They sure did. Some colors sold out in a matter of a minute or so. (pink, cocaine, tanzanite). I have so many requests for Tanzanite that I have to place another order for those right away. I have orders in with the shop for a few more additional colors as well. Its just the process is pretty time consuming, and the shop can only do so many. There will be more, I promise!

p_blaze · « **Reply #170 on:** Fri, 02 March 2018, 22:10:50 »

I'm really happy to hear this is going so well! I can't even imagine how much work went into making this happen...

TheKeyCompany · « **Reply #171 on:** Fri, 02 March 2018, 22:15:31 »

Quote from: p_blaze on Fri, 02 March 2018, 22:10:50

I'm really happy to hear this is going so well! I can't even imagine how much work went into making this happen...

Thanks! It was a ridiculous amount of work, I assure you. Lots of let downs along the way, screw ups, etc.

The good thing is I learned alot about product design, made some awesome friends and colleagues along the way, and it came to fruition! In all, Im extremely happy with the project. Means alot you took the time to chime and and pass on the praise!

Vigrith · « **Reply #172 on:** Fri, 02 March 2018, 22:25:10 »

Quote from: TheKeyCompany on Fri, 02 March 2018, 22:03:34

Oh man, when we first ran >Terminal_ we didnt have Zendesk, and Ill admit, we probably ticked a few people off. One of the reasons this company exists is because my partner and I wanted a company that was relatable, on the level, and actually provided stellar customer service. Zendesk is SO awesome for that. I wish it integrated into Reddit / GH. I mean, it actually could but it would be clunky as all hell.

Anyway, glad you got what you wanted! Sorry the shipping rates were higher than expected DHL raised their rates as of the 1st.

Yea in a market and hobby/community like this being relatable, approachable and humane is the best way to conduct business in my opinion. Not necessarily from a financial point of view, if you're good to the people good things will come with. Good on you for doing that, I can tell you first hand that that has absolutely been my experience with you and your company thus far, and I appreciate that.

I expected the shipping to be between 35 to 40 to begin with, 30 always felt a little generous so I wasn't holding you to it, it's all good. The dollar is really weak right now so I understand them upping costs (I don't know if it's related to that but you know, either way) and it's really not too bad on my end - especially for DHL, it's always better service than USPS with valuable international orders from my experience.

chuckdee · « **Reply #173 on:** Fri, 02 March 2018, 22:27:51 »

Quote from: TheKeyCompany on Fri, 02 March 2018, 22:09:12

Quote from: chuckdee on Fri, 02 March 2018, 22:04:46

So are you going to get in more of the individual colors? They went fast!

They sure did. Some colors sold out in a matter of a minute or so. (pink, cocaine, tanzanite). I have so many requests for Tanzanite that I have to place another order for those right away. I have orders in with the shop for a few more additional colors as well. Its just the process is pretty time consuming, and the shop can only do so many. There will be more, I promise!

Thanks! I'll be looking out (wanted metallic grey myself).

TheKeyCompany · « **Reply #174 on:** Fri, 02 March 2018, 22:28:47 »

Quote from: chuckdee on Fri, 02 March 2018, 22:27:51

Quote from: TheKeyCompany on Fri, 02 March 2018, 22:09:12
Quote from: chuckdee on Fri, 02 March 2018, 22:04:46

So are you going to get in more of the individual colors? They went fast!

They sure did. Some colors sold out in a matter of a minute or so. (pink, cocaine, tanzanite). I have so many requests for Tanzanite that I have to place another order for those right away. I have orders in with the shop for a few more additional colors as well. Its just the process is pretty time consuming, and the shop can only do so many. There will be more, I promise!

Thanks! I'll be looking out (wanted metallic grey myself).

Pretty sure theres a few B stock Metallic Grey left. The defects on that color are really hard to see. Id grab one of those up, I dont know if Ill run that color again.

p_blaze · « **Reply #175 on:** Fri, 02 March 2018, 22:30:19 »

Quote from: TheKeyCompany on Fri, 02 March 2018, 22:15:31

Quote from: p_blaze on Fri, 02 March 2018, 22:10:50
I'm really happy to hear this is going so well! I can't even imagine how much work went into making this happen...

Thanks! It was a ridiculous amount of work, I assure you. Lots of let downs along the way, screw ups, etc.

The good thing is I learned alot about product design, made some awesome friends and colleagues along the way, and it came to fruition! In all, Im extremely happy with the project. Means alot you took the time to chime and and pass on the praise!

Hard work pays off! I really appreciate original and thoughtful new customs

Photoelectric · « **Reply #176 on:** Fri, 02 March 2018, 23:40:51 »

Please create a dedicated thread for the group buy instead of discussing it in the Interest Checks. Thank you.

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Author Topic: [IC] TKC1800 Kit, QMK PCB, Plate (G80/G81 compatible) Official Announcement (Read 36927 times)