Author Topic: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers  (Read 53734 times)

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Offline Cerasis

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Re: [GB] JTK Griseann/Royal Alpha - Sorting and Shipping to Vendors
« Reply #100 on: Fri, 22 July 2022, 22:27:10 »
I wonder how many more weeks it'll take for them to ship and how long shipping to vendors will take  :))
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Offline HungerMechanic

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #101 on: Thu, 04 August 2022, 15:19:54 »
1 vendor has received JTK Royal Alpha [mykeyboard.eu]:


Offline superdoedoe

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #102 on: Fri, 05 August 2022, 01:29:49 »
Hoodrow posted a pic of his.


Offline mgsickler

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #103 on: Fri, 05 August 2022, 07:45:14 »
Sets received! We are starting to ship them out.

Offline steezkeez

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #104 on: Fri, 05 August 2022, 12:28:24 »
lfg

Offline blur410

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #105 on: Sun, 07 August 2022, 11:37:15 »
Any date for the drop of extras?
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Offline HungerMechanic

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #106 on: Sun, 07 August 2022, 14:40:10 »
Any date for the drop of extras?

I think it's still available for pre-order at Apex Keyboards in Canada:


https://www.apexkeyboards.ca/products/jtk-tripleshot-griseann-royal-alpha


So you don't have to wait for extras, you can pre-order and have it delivered to you upon arrival. Of course, customs charges may apply if you are living in the US/outside Canada.

As far as extras go, extras pricing on JTK sets has not been much higher than pre-order pricing recently, but has been noticeably higher than GB pricing. Like $15 CAD higher than pre-order, but $30 CAD higher or more compared with GB prices, for base kits.

I think initial availability for extras will be good, as perhaps at least 3000 sets were produced for this run. So it should be okay to buy from vendors. However, buying it aftermarket would be bad - you're probably looking at $200 CAD or more for a base kit there.

If in the US, best to wait for extras from NK and the like, I guess. But Canadian pre-order is also an option.

Offline WXYaa

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #107 on: Wed, 10 August 2022, 14:36:32 »
Both my Griseann and Royal Alpha are missing the 1.25u Fn key. Anyone else?

I am freaking blind, apparently!

BTW, Extras are up on Novelkeys.
« Last Edit: Fri, 12 August 2022, 23:34:52 by WXYaa »

Offline NoPunIn10Did

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #108 on: Wed, 10 August 2022, 17:23:21 »
Both my Griseann and Royal Alpha are missing the 1.25u Fn key. Anyone else?

BTW, Extras are up on Novelkeys.

I haven’t gotten mine yet, but several of the production photos earlier in this thread seem to indicate the same problem.
« Last Edit: Thu, 11 August 2022, 06:02:34 by NoPunIn10Did »

Offline GMK83

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #109 on: Wed, 10 August 2022, 18:29:00 »
Apex still has no info on when there shipment will arrive?

Offline Ensaum

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #110 on: Wed, 10 August 2022, 18:35:42 »
Both my Griseann and Royal Alpha are missing the 1.25u Fn key. Anyone else?

BTW, Extras are up on Novelkeys.

I haven’t gotten mine yet, but several of the production photos earlier in this thread seem to indicate the same problem.

Oh, rip. That's really bad if true. I mean, I guess you could use iso shift worst case, but oof. Hopefully they can be replaced for everyone.

Edit: It's there. Pointed out on discord. Probably just overlooked it.
290130-0
« Last Edit: Wed, 10 August 2022, 22:49:53 by Ensaum »

Offline fireworm

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #111 on: Wed, 10 August 2022, 22:49:30 »
Same as above, I have 1x 1.25u Fn key in the second tray, next to the arrow keys on both Griseann and Royal Alpha.

Offline Ensaum

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #112 on: Thu, 11 August 2022, 20:56:39 »
290165-0

Offline WXYaa

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #113 on: Fri, 12 August 2022, 23:35:57 »
Both my Griseann and Royal Alpha are missing the 1.25u Fn key. Anyone else?

BTW, Extras are up on Novelkeys.

I haven’t gotten mine yet, but several of the production photos earlier in this thread seem to indicate the same problem.

Oh, rip. That's really bad if true. I mean, I guess you could use iso shift worst case, but oof. Hopefully they can be replaced for everyone.

Edit: It's there. Pointed out on discord. Probably just overlooked it.
(Attachment Link)

Thanks for pointing it out. I feel so much better!!

Offline pixelpusher

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #114 on: Sat, 13 August 2022, 17:05:32 »
sets look very nice  :thumb:

Offline toniwonkanobi

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #115 on: Sun, 14 August 2022, 11:36:48 »
(Attachment Link)

How do the legends compare to GMK legends? (Assuming no alignment issues of the past?)

Offline Ensaum

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #116 on: Sun, 14 August 2022, 14:53:25 »
(Attachment Link)

How do the legends compare to GMK legends? (Assuming no alignment issues of the past?)

They're fine. GMK is a little more consistent. This set has some line weight and legend size variance, but its very slight and not that distracting imo.

The main difference I've noticed is the texture. JTK is a lot rougher. It almost feels like the texture on my viper mini whereas GMK is more smooth in comparison.

Offline toniwonkanobi

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #117 on: Sun, 14 August 2022, 16:23:39 »
(Attachment Link)

How do the legends compare to GMK legends? (Assuming no alignment issues of the past?)

They're fine. GMK is a little more consistent. This set has some line weight and legend size variance, but its very slight and not that distracting imo.

The main difference I've noticed is the texture. JTK is a lot rougher. It almost feels like the texture on my viper mini whereas GMK is more smooth in comparison.

Interesting!

Offline steezkeez

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #118 on: Wed, 17 August 2022, 17:25:27 »
legends are kinda **** if im being honest

same letters on different keys can be thin af or thick af

super inconsistent

personally i dont really care but others might

Offline Puddsy

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #119 on: Wed, 17 August 2022, 17:40:17 »
legends are kinda **** if im being honest

same letters on different keys can be thin af or thick af

super inconsistent

personally i dont really care but others might

my set looks OK

can you post pics of your set?
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Offline steezkeez

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #120 on: Wed, 17 August 2022, 18:03:58 »
legends are kinda **** if im being honest

same letters on different keys can be thin af or thick af

super inconsistent

personally i dont really care but others might

my set looks OK

can you post pics of your set?

the inconsistencies aren't really noticeable in the pics i took with my iphone which i guess might indicate my original statement might have been overblown

although what i can say is in person:
  • the`Super` text is noticeably thinner than `Control` and `Alt`
  • 8/9/0 in the F row are noticeably thinner than other numbers
  • differences in lowercase `s`(ex. thin `Esc` vs thick `Insert`)
  • inconsistent thickness between letters within the same key (ex. `Backspace`, `Enter`)

but yeah i guess i was a bit harsh with my earlier statements, so apologies

it's not too bad

Offline GMK83

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #121 on: Wed, 17 August 2022, 18:29:33 »
They should put tape on the case latches after packing.  I’ve seen many that have come open in transit and now keycaps are scratched up.

Offline Endeavour1934

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #122 on: Tue, 23 August 2022, 13:32:09 »
I just got my Griseann set, and two of the shift keys (2.75 and the second 2.25) came in gray instead of black. I don't know if I was unlucky or more people are affected.

EDIT: Actually, half of the keys are a different color, but it's not as noticeable as those two.
« Last Edit: Wed, 24 August 2022, 03:39:16 by Endeavour1934 »

Offline PancakeGoon

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #123 on: Thu, 25 August 2022, 07:28:39 »
I just got my Griseann set, and two of the shift keys (2.75 and the second 2.25) came in gray instead of black. I don't know if I was unlucky or more people are affected.

EDIT: Actually, half of the keys are a different color, but it's not as noticeable as those two.
Yeah, reporting mine also came with a gray AND scratched Shift...

As well as the rest of the set being downright heinous in-general with regards to manufacturing defects: Stepped Caps with the sublegend-Green flash string across the face, swirl marks galore, texture flat-spots & shine spots in the middle/sides of probably half my caps, and the spacebars literally looking heavily used & pre-shined - with some nice fingerprints molded into the plastic itself...
290715-0
290725-1
290723-2
290729-3
    This for $165 with a small Accent kit. It's borderline offensive that this passed QC, and I've seen some others' build pics with similar plastic swirling & heat-shine.

EDIT: Oh, and I obviously contacted NK immediately about this, my two options being; they send a replacement set with a return label for my current ones, or just the return label followed by a refund when they get it back. And I went with the replacement set as I've wanted Griseann since the beginning, but we'll see how the 2nd kit looks...
Still, not fond of the taste this has left. :-X
« Last Edit: Thu, 25 August 2022, 07:42:59 by PancakeGoon »

Offline menuhin

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #124 on: Fri, 26 August 2022, 11:00:27 »
poor PancakeGoon...
his post immediately prompted me to check out one more time my JTK Griseann set that I put away after my first on arrival examination.
And I also took out a GMK WoB set (Katakana WoB) for comparison.

Luckily the surface texture my of JTK Griseann kits look fine:


And I am also fine with the legends.


It's a customized key cap set after all, and no matter its price is higher or lower than the average, in my opinion, errors on legends or color should warrant a replacement.

But do my JTK Griseann kits also have some of these defects (or should I say "defects"?) similar to what PancakeGoon has shown? And how does a GMK set look if I also dig deeper like so?
Here's the answer:
At some angles there are very light "smudges" on the GMK caps, those cannot be simply wiped away:


At some other angles, there seems to be a very light "scratch mark" on a shift key of the JTK set, but only at that angle and one cannot feel it by touch:


At a closer look on the 4 sides of key caps in the GMK set, something like below is quite often; and for this GMK Backspace cap, these "smudges" are on 3 sides of it:


I wonder how perfect we want or expect our customized key cap set to be, similar to how we scrutinize the finish of anodizing, PVD, and e-coloring...
Of course, I also want them done perfectly in the manufacturing process, after all this kit can already be almost a week worth of income for some people in China
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Offline noorejji

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #125 on: Sat, 27 August 2022, 08:36:12 »
Whatever we should collectively set our expectations to be - near GMK prices and wait times for nowhere near GMK quality is not a precedent I wish to set. Of course I hope most sets turn out great, but since I had the option I cancelled my order over these reports. Best of luck to everyone.

Offline Rafa_n

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #126 on: Sat, 27 August 2022, 10:25:51 »
legend quality, especially on the mods, is still almost as bad as it was when they started, which is a bit disappointing


Offline MoarCoffeePlzzz

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #127 on: Sun, 28 August 2022, 07:31:14 »
I also have quite a few inconsistencies in the thickness or thinning of legends on mods. I was under the assumption that the GB took so long because they were redoing molds? Could of sworn I heard this somewhere.

Offline HungerMechanic

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #128 on: Sun, 28 August 2022, 12:16:29 »
It's my understanding that they had to develop a number of the molds from scratch, after GB funding, for the explicit purpose of completing this [and future] tripleshot GBs.

Essentially, this is an early tripleshot GB from JTK that required crowdfunding to create triple-shot processes.

Offline superdoedoe

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #129 on: Thu, 01 September 2022, 08:09:14 »
Whatever we should collectively set our expectations to be - near GMK prices and wait times for nowhere near GMK quality is not a precedent I wish to set. Of course I hope most sets turn out great, but since I had the option I cancelled my order over these reports. Best of luck to everyone.

JTK has never been near GMK in terms of quality.

Offline PancakeGoon

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #130 on: Sun, 04 September 2022, 14:56:17 »
poor PancakeGoon...
his post immediately prompted me to check out one more time my JTK Griseann set that I put away after my first on arrival examination.
And I also took out a GMK WoB set (Katakana WoB) for comparison.

Thanks bud...  Yep. It's rough, it was avoidable, and in some cases drastic-enough that I don't believe it was just missed entirely by QC.

And mostly I'm left pretty damn frustrated for myself, but straight up heavy-hearted for those of you who waited from GroupBuy-to-Fulfillment just to end up with any of these scuffed kits. :'(


BUT, I specifically came here to let ya'll know about a curious development I noticed once I had 2 sets on-hand, and to give an update on my NovelKeys support situation:

I finally got my replacement set, but it unfortunately STILL has many noticeable defects, and the same evidence of poor Quality Control with the new molds/tooling (some of the same defects, and one or two NEW ones - including a missing cap or two in the 2nd set!)... It "luckily" isn't quite as bad as the first, but once I laid out both sets next to each-other on my desk, I noticed some striking similarities between the two:
  • First of all, BOTH sets have that strange Gray-colored Left Shift that's been shown on a few users' sets now. If you look at the pictures I posted on my last post, you'll see that my first "Gray Shift" also had a big, obvious scratch across the face, going from the end of the "Shift"-legend-down at an angle.
        At FIRST, I was excited to see that–while my replacement came with another identical Gray Shift-key, at least it didn't look visibly injured... But then upon closer inspection, I realized it DID actually have the exact same scratch on the face, albeit just so-much shallower that I couldn't even see it without holding it to the light at certain angles! Which I then realized it wasn't a "scratch" in the classic sense, but an actual part of the tooling of the cap - It is "cut" into the surface (or a fold?), but on-purpose, maybe for stability during injection?
  • After this I started to compare more identical-pairs of keycaps from the two sets (both "H"-keys, both "J"-keys, etc.) and I noticed the same thing: that the defects on the first set that were ALSO found on the second; could be seen to be IDENTICAL in SHAPE, SIZE & POSITION. The only difference being in varying strengths of visibility & depth.
So it looks pretty clear to me now that these "Manufacturer Defects" that made it through QC were actually BUILT-IN to these new molds.

    Either way, this is problematic (for a few reasons): As I said, this appears as though everything in this whole run must be affected at some level. I doubt it's part of the Masters, but it's clearly baked into something... It might not even be something that was supposed to be visible - having some experience working with both pellet Injection Mold & rubber Press-Mold machinery in past employments, I'm thinking the wild variances in set-quality could be due to a number of things things like; the kits being made in different atmospheric temperatures & humidity-levels, calibrating or "seasoning" of this new tooling/molds or maybe trying to dial-in settings Live as production is underway, and even down to the Operators themselves if they don't utilize fully-automated Mold feeding system...

And then there's the questions like whether or not this was apparent during the proto/sampling stage with the tooling-adjustments Hoodrow had to do. (I'm also NOT blaming Thrilly here, btw... I dunno WHO to blame, and I'll let the leaders speak for themselves) But with brand new molds made from new Masters, there can be a range of initial output-quality.
And with the changes, legend/tooling-adjustments and pricing considerations, we don't know if the factory sent Hoodrow "the best of the bunch" on-purpose, or Hoodrow had to let the QC/production quality slide in order to keep his price window & hoped we didn't notice. It's possible he didn't find out until delivery too. But this was known at some point, somewhere along the chain, with no mention. And I noticed mine as SOON as I popped the JTK tray...)


Anyway... as for NovelKeys:

After relaying to my NK rep that the replacements were an improvement from the first, but still looking looked pretty booty (as well as my notes on defect cross-contamination),
I received a response denying my request of even a partial-refund for my B-Stock set, on the grounds that "Support hasn't received enough direct complaints to believe it's a wide issue, or enough to justify a discount"-alone... :-X Which is both disheartening & besides the point for MULTIPLE reasons.

Sooo, I still feel like they refuse to believe or admit that any of this is actually the case, and left only able to accept something that I KNOW is not up-to-standard because it's Exclusive™ & I love the the actual set too much. So, I'm back to either nothing & a refund, or accepting this sub-par Dream Set for Extras-price.*and maybe just not using it with glasses on...?

Offline Makish

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #131 on: Sun, 04 September 2022, 19:45:42 »
JTK quality has always been called into question, but their price tags usually have been lower to compensate.

It is very unfortunate that even with a raised price, nothing appears to have changed.

Offline HungerMechanic

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #132 on: Mon, 05 September 2022, 08:30:10 »
poor PancakeGoon...
his post immediately prompted me to check out one more time my JTK Griseann set that I put away after my first on arrival examination.
And I also took out a GMK WoB set (Katakana WoB) for comparison.

Thanks bud...  Yep. It's rough, it was avoidable, and in some cases drastic-enough that I don't believe it was just missed entirely by QC.



Do you know if these colour issues [i.e. gray key instead of black] are extant mainly in the Griseann set, or also apply to Royal Alpha?

Offline zekth

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #133 on: Mon, 05 September 2022, 14:09:07 »
I had the grey shifts on my JTK Griseann and MyKeyboard replaced the key directly :thumb:

Offline frostfiree

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #134 on: Fri, 09 September 2022, 00:19:54 »
In addition to the the left shift being gray, my enter key also sounds like it is contacting my switch/stab somewhere. Using a GMK or CRP enter in the same location does not make the same noise, ruling out the board being the issue.
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Offline HungerMechanic

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #135 on: Fri, 09 September 2022, 10:34:26 »
Hmmmm. Wonder if I should cancel my pre-order.

Offline PancakeGoon

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #136 on: Sat, 10 September 2022, 23:12:24 »
poor PancakeGoon...
his post immediately prompted me to check out one more time my JTK Griseann set that I put away after my first on arrival examination.
And I also took out a GMK WoB set (Katakana WoB) for comparison.

Do you know if these colour issues [i.e. gray key instead of black] are extant mainly in the Griseann set, or also apply to Royal Alpha?
Hey, just seeing this now, so apologies if you've been waiting on me!
But I really have no idea about the quality or consistency with the RA manufacturing. The very few examples I've seen posted (like... literally one or two) around Discord & Reddit looked fine to me, but it's a really light set so you'll have to find someone who owns it rather than rely on cherry-picked, honeymoon build-pics, imo. A lot of the defects with Griseann is so noticeable—and exaggerated—specifically because it's on Black ABS, and I don't imagine anything but legend ****ery, exceptionally-bad key shaping or injection misfires standing out upon casual examination alone...

In other news, I've sent back the original, I'm still begrudgingly keeping my replacements as I just wanted the set too much, and my NK rep 'Derek' stood his ground in minimizing the existence of JTK's clear choice to send out obviously-inferior sets, and have stopped responding to my requests for a discount voucher for my next purchase.  :))

Offline HungerMechanic

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #137 on: Sat, 10 September 2022, 23:30:42 »

In other news, I've sent back the original, I'm still begrudgingly keeping my replacements as I just wanted the set too much, and my NK rep 'Derek' stood his ground in minimizing the existence of JTK's clear choice to send out obviously-inferior sets, and have stopped responding to my requests for a discount voucher for my next purchase.  :))

Thanks. Sorry to hear about the problems with your set. I really like the colours of the lighter set, Royal Alpha, and hope that it doesn't suffer the exaggerated problems seen in Griseann. Royal Alpha, AFAIK, is still the best available rendition of that classic set that is currently purchasable.

[Thought about switching my order to ePBT Soju, but it's just not the same...]

Offline HungerMechanic

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #138 on: Thu, 29 September 2022, 15:08:19 »
It's real!


Offline HungerMechanic

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #139 on: Thu, 29 September 2022, 16:20:28 »
Here's a couple of slightly-better photos:










Offline Radon86

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #140 on: Fri, 30 September 2022, 20:50:02 »
Hi, just received JTK Royal Alpha today. I was checking the set and noticed that I was missing the green ¬` keycap that was shown in the updated renders. Is anyone's JTK Royal Alpha missing this key too?

Offline NoPunIn10Did

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #141 on: Tue, 04 October 2022, 10:01:43 »
Hi, just received JTK Royal Alpha today. I was checking the set and noticed that I was missing the green ¬` keycap that was shown in the updated renders. Is anyone's JTK Royal Alpha missing this key too?

That got addressed on the Discord but may not have gotten echoed here.  JTK decided making a second UK backtick keycap per set was going to be too cost-prohibitive, and that was apparently something not noticed during the quote process.

Offline Radon86

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Re: [GB] JTK Griseann/Royal Alpha - Shipping to vendors/customers
« Reply #142 on: Fri, 07 October 2022, 22:02:11 »
Hi, just received JTK Royal Alpha today. I was checking the set and noticed that I was missing the green ¬` keycap that was shown in the updated renders. Is anyone's JTK Royal Alpha missing this key too?

That got addressed on the Discord but may not have gotten echoed here.  JTK decided making a second UK backtick keycap per set was going to be too cost-prohibitive, and that was apparently something not noticed during the quote process.

I see... Thanks for the update!