Author Topic: KeyForge - Vault **** Sale  (Read 1343401 times)

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Online LiQuiDs

  • Posts: 28
  • Location: US
Re: KeyForge - Vault **** Sale
« Reply #4600 on: Thu, 07 June 2018, 03:28:53 »
Lead Belly is look awsome. I love that look and colorway  :thumb:
Hello Im Newbiz !!!!

Offline GreyAmbience

  • Posts: 356
  • I can stop when ever I want
Re: KeyForge - Vault **** Sale
« Reply #4601 on: Thu, 07 June 2018, 03:56:57 »
Vault Suit Booty:
Show Image


Lead Belly:
Show Image


Edit: they're officially on the vault sale page now https://www.keyforge.com/vault****/


So sad I missed these, was it posted in the comments here?

Online johngodsmith

  • Posts: 32
Re: KeyForge - Vault **** Sale
« Reply #4602 on: Thu, 07 June 2018, 03:58:48 »
Vault Suit Booty:
Show Image


Lead Belly:
Show Image


Edit: they're officially on the vault sale page now https://www.keyforge.com/vault****/


So sad I missed these, was it posted in the comments here?
He announced the sale on this thread and said raffle times are gonna go up on his site


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Offline GreyAmbience

  • Posts: 356
  • I can stop when ever I want
Re: KeyForge - Vault **** Sale
« Reply #4603 on: Thu, 07 June 2018, 04:01:23 »
Vault Suit Booty:
Show Image


Lead Belly:
Show Image


Edit: they're officially on the vault sale page now https://www.keyforge.com/vault****/


So sad I missed these, was it posted in the comments here?
He announced the sale on this thread and said raffle times are gonna go up on his site


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So did they not go on sale yet?

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Online johngodsmith

  • Posts: 32
Re: KeyForge - Vault **** Sale
« Reply #4604 on: Thu, 07 June 2018, 04:02:45 »
Vault Suit Booty:
Show Image


Lead Belly:
Show Image


Edit: they're officially on the vault sale page now https://www.keyforge.com/vault****/


So sad I missed these, was it posted in the comments here?
He announced the sale on this thread and said raffle times are gonna go up on his site


Sent from my iPhone using Tapatalk
So did they not go on sale yet?

Sent from my ONEPLUS A5000 using Tapatalk
Already did
Think 2 days ago


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Offline GreyAmbience

  • Posts: 356
  • I can stop when ever I want
Re: KeyForge - Vault **** Sale
« Reply #4605 on: Thu, 07 June 2018, 04:04:11 »
Vault Suit Booty:
Show Image


Lead Belly:
Show Image


Edit: they're officially on the vault sale page now https://www.keyforge.com/vault****/


So sad I missed these, was it posted in the comments here?
He announced the sale on this thread and said raffle times are gonna go up on his site


Sent from my iPhone using Tapatalk
So did they not go on sale yet?

Sent from my ONEPLUS A5000 using Tapatalk
Already did
Think 2 days ago


Sent from my iPhone using Tapatalk


Sent from my ONEPLUS A5000 using Tapatalk


Offline mousetrap00

  • Posts: 25
Re: KeyForge - Vault **** Sale
« Reply #4606 on: Thu, 07 June 2018, 08:26:34 »
And this!!! When did this happen? Real life is boring!

Offline ViperPhace

  • Posts: 0
Re: KeyForge - Vault **** Sale
« Reply #4607 on: Thu, 07 June 2018, 09:07:46 »
There were some sick colorways in that last flash sale series; no doubt gonna be hunting for a Spook with Blood tears :)

Offline oscdawg

  • Posts: 8
Re: KeyForge - Vault **** Sale
« Reply #4608 on: Thu, 07 June 2018, 09:24:27 »
Love that Nuka Quantum Spook! I'm excited to see if there's any more blacklight keycaps coming

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Offline GreyAmbience

  • Posts: 356
  • I can stop when ever I want
Re: KeyForge - Vault **** Sale
« Reply #4609 on: Thu, 07 June 2018, 09:46:36 »
There were some sick colorways in that last flash sale series; no doubt gonna be hunting for a Spook with Blood tears :)

Yeah man, me too, that it the most epic spook so far!

Offline HOBI3CAT

  • Posts: 25
  • Location: Charlotte, NC
Re: KeyForge - Vault **** Sale
« Reply #4610 on: Thu, 07 June 2018, 11:05:22 »
Man, the more I look at these, the more I am sad I didn't win any :( Oh well...
I put together an imgur album right before I realized he put the pics up on his website: https://imgur.com/a/OCozk4B
Norbatouch|DZ60|RSII+ver.D|Iris|Tada68|RF104UG|Lustro|Cospad|Whitefox|Southpaw|Melody96
Pulse|Nantucket Selectric|Godspeed|Dasher|Dancer|Hyperfuse|Abyss|Carbon|Jukebox|/dev/tty|Laser|NightKing|Royal Navy

Offline Sneaky Potato

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Re: KeyForge - Vault **** Sale
« Reply #4611 on: Thu, 07 June 2018, 19:56:06 »
Announcement


Quick update for everyone! Labels will be printed off later this evening, and ALL packages will be dropped off. I believe that tracking should update for everybody tomorrow. I hope everyone enjoys their keys.


There were a couple of people that emailed me late about the Lilac/Rose milk replacements, and those extra keys will be dropped off this weekend as well.




-------------------------------------------------------




Order Support and Issues


I want to apologize to those that have been patient with me over the past few weeks while I've been buried under a mountain of support issues and requests, and the lack of responsiveness with some of the tickets and messages. I've explained this in other channels, but I think I should let everyone know here as well. After the fulfillment sale, I was hit with a MOUNTAIN of support tickets, PMs on Discord and slack, and emails. A lot of it is just fluff, like "Hey do you have any keys left over?", but a lot of it was order issues and mistakes, random key re-pours from earlier sales, lost packages, and address issues. I'm not complaining about it; this is part of how things go. I spend like 95% of my time in the workshop, so there are times where messages go several days without being responded to. Know that I'm learning how to manage my time more effectively under the heavier workload, so hang in there. Part of making keycaps for everyone is also communicating effectively, and that can be hard when my mind is on production, but I'm learning.


I spent yesterday compiling a list of everyone that has emailed me/messaged me/etc about past order issues/tracking/etc, and I will be getting to you all ASAP and solving each of your individual issues. I have also migrated the ticketing system from Freshdesk to an actual paid system called HelpScout, which is a lot easier for me to keep organized.


I wanted to give you guys a few handy tips that might make it easier on the both of us when it comes to getting your issues resolved:


1. PLEASE  direct your support/order requests or questions to the support@keyforge.com email. I have like 150+ open conversations on Discord, and it can be hard to keep track of your actual order issue when regular conversation gets mixed in. I know that you get generally get a faster response from me on Discord, but there is a higher chance of me forgetting/misplacing your request or your issue when it is stuck in the middle of our conversation on Discord. If you don't get a fast enough response to your ticket, shoot me another message on the ticket itself. It updates your ticket and escalates the issue. Please work through your individual ticket, and don't send multiple new emails about the same issue. A link to your ticket is included in the email that you get back when you first open a ticket. Doing this will keep me organized, and get your issue resolved faster.

2. PLEASE do not message me on Slack about important issues. Most of the Slack communities are not paid for, so they forget messages over time, which means I go back to solve your order issue and it's gone, or I have to go through every single slack message thread because I remember the issue but not who asked me about it. Also, sometimes your names are different across multiple platforms, which can lead to me accidentally resolving the same issue twice without realizing it. If you have an unresolved issue from Slack, please send me a ticket so I can resolve it.


3. PLEASE do not hesitate to keep bugging me if needed. I appreciate it when you bug me, because I'm human and I forget things that aren't in my ticketing system. Hell, sometimes even the tickets get lost when I get a flood of new tickets in and I can use a reminder. A good rule of thumb is to just reply to the kicker email if you don't hear from me for a couple of days. You aren't annoying me, and you aren't going to be banned or exiled. I'm happy to work with you.


4. Don't be afraid to message me on Discord/Slack/etc for normal stuff or non-order related questions. I enjoy talking to each and every one of you (with the exception of White Bread on Discord, that boy ain't right), so feel free to message me about whatever you want everywhere else. You don't need to send me a support ticket because you want to know about a certain colorway or want to tell me about the weather. Nudes also don't need to be sent as a support ticket, because I don't want Oatmeal looking at your horrifying body parts.


Know that I fully appreciate all of you guys, and the fact that you're patient enough to work with me through these things. I don't have a team that I can consult with this stuff, or part out responsibility to, and I'm certainly not some business guru or anything. Most of the time I'm barely conscious and more focused on making keycaps than anything else. However, I'm trying my best to get better at some of these things through trial and error, while also delivering the best keys that I can to you, which is always my #1 priority.


« Last Edit: Thu, 07 June 2018, 20:00:54 by Sneaky Potato »

Offline the-slunk

  • Posts: 29
  • Location: Florida
Re: KeyForge - Vault **** Sale
« Reply #4612 on: Thu, 07 June 2018, 20:03:04 »
Announcement


Quick update for everyone! Labels will be printed off later this evening, and ALL packages will be dropped off. I believe that tracking should update for everybody tomorrow. I hope everyone enjoys their keys.


There were a couple of people that emailed me late about the Lilac/Rose milk replacements, and those extra keys will be dropped off this weekend as well.




-------------------------------------------------------




Order Support and Issues


I want to apologize to those that have been patient with me over the past few weeks while I've been buried under a mountain of support issues and requests, and the lack of responsiveness with some of the tickets and messages. I've explained this in other channels, but I think I should let everyone know here as well. After the fulfillment sale, I was hit with a MOUNTAIN of support tickets, PMs on Discord and slack, and emails. A lot of it is just fluff, like "Hey do you have any keys left over?", but a lot of it was order issues and mistakes, random key re-pours from earlier sales, lost packages, and address issues. I'm not complaining about it; this is part of how things go. I spend like 95% of my time in the workshop, so there are times where messages go several days without being responded to. Know that I'm learning how to manage my time more effectively under the heavier workload, so hang in there. Part of making keycaps for everyone is also communicating effectively, and that can be hard when my mind is on production, but I'm learning.


I spent yesterday compiling a list of everyone that has emailed me/messaged me/etc about past order issues/tracking/etc, and I will be getting to you all ASAP and solving each of your individual issues. I have also migrated the ticketing system from Freshdesk to an actual paid system called HelpScout, which is a lot easier for me to keep organized.


I wanted to give you guys a few handy tips that might make it easier on the both of us when it comes to getting your issues resolved:


1. PLEASE  direct your support/order requests or questions to the support@keyforge.com email. I have like 150+ open conversations on Discord, and it can be hard to keep track of your actual order issue when regular conversation gets mixed in. I know that you get generally get a faster response from me on Discord, but there is a higher chance of me forgetting/misplacing your request or your issue when it is stuck in the middle of our conversation on Discord. If you don't get a fast enough response to your ticket, shoot me another message on the ticket itself. It updates your ticket and escalates the issue. Please work through your individual ticket, and don't send multiple new emails about the same issue. A link to your ticket is included in the email that you get back when you first open a ticket. Doing this will keep me organized, and get your issue resolved faster.

2. PLEASE do not message me on Slack about important issues. Most of the Slack communities are not paid for, so they forget messages over time, which means I go back to solve your order issue and it's gone, or I have to go through every single slack message thread because I remember the issue but not who asked me about it. Also, sometimes your names are different across multiple platforms, which can lead to me accidentally resolving the same issue twice without realizing it. If you have an unresolved issue from Slack, please send me a ticket so I can resolve it.


3. PLEASE do not hesitate to keep bugging me if needed. I appreciate it when you bug me, because I'm human and I forget things that aren't in my ticketing system. Hell, sometimes even the tickets get lost when I get a flood of new tickets in and I can use a reminder. A good rule of thumb is to just reply to the kicker email if you don't hear from me for a couple of days. You aren't annoying me, and you aren't going to be banned or exiled. I'm happy to work with you.


4. Don't be afraid to message me on Discord/Slack/etc for normal stuff or non-order related questions. I enjoy talking to each and every one of you (with the exception of White Bread on Discord, that boy ain't right), so feel free to message me about whatever you want everywhere else. You don't need to send me a support ticket because you want to know about a certain colorway or want to tell me about the weather. Nudes also don't need to be sent as a support ticket, because I don't want Oatmeal looking at your horrifying body parts.


Know that I fully appreciate all of you guys, and the fact that you're patient enough to work with me through these things. I don't have a team that I can consult with this stuff, or part out responsibility to, and I'm certainly not some business guru or anything. Most of the time I'm barely conscious and more focused on making keycaps than anything else. However, I'm trying my best to get better at some of these things through trial and error, while also delivering the best keys that I can to you, which is always my #1 priority.
You make serious memos and support notifications fun to read.

Sent from my Pixel XL using Tapatalk


Offline xine007

  • Posts: 50
Re: KeyForge - Vault **** Sale
« Reply #4613 on: Thu, 07 June 2018, 20:15:38 »
I just sent an email to support before I saw your post! Please ignore it! Thanks for the update  :thumb:

Offline oscdawg

  • Posts: 8
Re: KeyForge - Vault **** Sale
« Reply #4614 on: Fri, 08 June 2018, 13:06:06 »
Anything Spooky going to happen on the Vault**** page tonight?

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Offline Sneaky Potato

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  • Thread Starter
  • Posts: 311
  • Location: Midworld
  • Gunslinger
Re: KeyForge - Vault **** Sale
« Reply #4615 on: Fri, 08 June 2018, 13:09:52 »
Anything Spooky going to happen on the Vault**** page tonight?

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I actually just finished a couple of sales on that page this morning :(

Offline oscdawg

  • Posts: 8
Re: KeyForge - Vault **** Sale
« Reply #4616 on: Fri, 08 June 2018, 13:12:12 »
Anything Spooky going to happen on the Vault**** page tonight?

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I actually just finished a couple of sales on that page this morning :(
Thanks! I was quick enough to get into one raffle, just wondering if there might be more on the way?

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Offline oh_chesteroni

  • Posts: 164
  • Location: Alberta
Re: KeyForge - Vault **** Sale
« Reply #4617 on: Fri, 08 June 2018, 13:12:53 »
Anything Spooky going to happen on the Vault**** page tonight?

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I actually just finished a couple of sales on that page this morning :(
Oh damn, it was this morning :( I was gonna say I see two new caps!
I'll have to keep checking back

Offline imdiedie

  • Posts: 7
Re: KeyForge - Vault **** Sale
« Reply #4618 on: Fri, 08 June 2018, 13:17:30 »
oopsss, there's a flash flash flash sale happened and I missed....

looks like the snake is coming!?

Offline Avalai

  • Posts: 24
  • Location: Canada
    • Instagram
Re: KeyForge - Vault **** Sale
« Reply #4619 on: Fri, 08 June 2018, 13:23:37 »
I remembered the flash sales about 10 minutes before each one, then forgot about them at the open time, haha.

Thanks for the update post, that was a lot of really good info!

Online LeoShi

  • Posts: 27
Re: KeyForge - Vault **** Sale
« Reply #4620 on: Fri, 08 June 2018, 23:36:16 »
missed them :'(

Offline wikkiwikki420

  • Posts: 25
  • Location: Delaware. Because it is so exciting here in Delaware.
Re: KeyForge - Vault **** Sale
« Reply #4621 on: Sat, 09 June 2018, 01:15:49 »
Dang it, lol, I missed the flash sales. =)

Keep those amazing designs coming. Even if I don't get in on the all the raffles the excitement of knowing that they are out there makes the future hunts for them quite exciting. 
« Last Edit: Sun, 10 June 2018, 09:24:05 by wikkiwikki420 »

Offline nimblejacks

  • Posts: 20
Re: KeyForge - Vault **** Sale
« Reply #4622 on: Sat, 09 June 2018, 08:08:35 »
Been admiring these caps for awhile now since recently joining the community, bummed I miss this flash sale!

Offline serec

  • Posts: 10
Re: KeyForge - Vault **** Sale
« Reply #4623 on: Sat, 09 June 2018, 21:57:12 »
Great work super great work indeed!


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Offline Jophiel

  • Posts: 0
  • Location: Ca
Re: KeyForge - Vault **** Sale
« Reply #4624 on: Sun, 10 June 2018, 04:40:37 »
Where are you guys finding out about the flash sales? I've signed up for notifications with two e-mails and still get nothing, I watch here too and don't ever see them announced.

Offline XeroAura

  • Posts: 0
Re: KeyForge - Vault **** Sale
« Reply #4625 on: Sun, 10 June 2018, 12:10:56 »
I think people just check the flashsale page consistently. He posts a time when the form unlocks a bit before.

Offline GreyAmbience

  • Posts: 356
  • I can stop when ever I want
Re: KeyForge - Vault **** Sale
« Reply #4626 on: Sun, 10 June 2018, 13:26:25 »
Just noticed that both ETF and Sneaky made a cap called Lead Belly last week:



:D

Re: KeyForge - Vault **** Sale
« Reply #4627 on: Sun, 10 June 2018, 14:16:31 »
Just noticed that both ETF and Sneaky made a cap called Lead Belly last week:

Show Image
Show Image


:D

It's a perk in the Fallout games.  You take less damage from irradiated food and drink.

Online Randalljai

  • Posts: 31
Re: KeyForge - Vault **** Sale
« Reply #4628 on: Sun, 10 June 2018, 22:52:55 »
Does anyone have a running list of all the spooks so far? Apparently there's been a few more than what's posted on the google doc. Was lucky to snag the last flash sale spook and just curious what else is out there :)

Offline GreyAmbience

  • Posts: 356
  • I can stop when ever I want
Re: KeyForge - Vault **** Sale
« Reply #4629 on: Mon, 11 June 2018, 01:39:00 »
Does anyone have a running list of all the spooks so far? Apparently there's been a few more than what's posted on the google doc. Was lucky to snag the last flash sale spook and just curious what else is out there :)

Scroll down: https://docs.google.com/document/d/1d-CVHj9vA0l-qQjYOFws6Wh9YPLSpCfFCwGDsmDLoJA/edit?usp=sharing

Online Randalljai

  • Posts: 31
Re: KeyForge - Vault **** Sale
« Reply #4630 on: Wed, 13 June 2018, 01:48:03 »
Does anyone have a running list of all the spooks so far? Apparently there's been a few more than what's posted on the google doc. Was lucky to snag the last flash sale spook and just curious what else is out there :)

Scroll down: https://docs.google.com/document/d/1d-CVHj9vA0l-qQjYOFws6Wh9YPLSpCfFCwGDsmDLoJA/edit?usp=sharing

yeah i have this, but seems the list is incomplete. i'll wait for it to get update i guess. thanks!

Online EternalD

  • Posts: 8
  • Location: Los Angeles, CA
  • Workin' on it
Re: KeyForge - Vault **** Sale
« Reply #4631 on: Wed, 13 June 2018, 02:14:40 »
Was there a place where info was posted as to when flash sales would be occurring? Missed them all and want to know if there’s some sort of queue I could follow.


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Offline wikkiwikki420

  • Posts: 25
  • Location: Delaware. Because it is so exciting here in Delaware.
Re: KeyForge - Vault **** Sale
« Reply #4632 on: Wed, 13 June 2018, 09:46:46 »
Was there a place where info was posted as to when flash sales would be occurring? Missed them all and want to know if there’s some sort of queue I could follow.


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Yeah follow this thread and the website. A short announcement, maybe even minutes before the sale, will be made. No other info for flash sales will be made. It is for those that follow and regularly check for them and those who do will be rewarded.

Offline floatingskull

  • Posts: 21
  • Location: Chicago, IL
Re: KeyForge - Vault **** Sale
« Reply #4633 on: Wed, 13 June 2018, 12:20:52 »
Thank you Sneaky Potato for the fun raffle and amazing cap! Looks even better in person  ^-^

Offline YiZZo

  • Posts: 21
  • Location: California
Re: KeyForge - Vault **** Sale
« Reply #4634 on: Wed, 13 June 2018, 12:25:54 »
That does look awesome. I wish I won that one.

Offline Keebo

  • Posts: 0
  • Location: Orange County, CA
Re: KeyForge - Vault **** Sale
« Reply #4635 on: Wed, 13 June 2018, 12:27:21 »
Yeah, that is sick tbh.

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Offline Mcnos

  • Posts: 31
Re: KeyForge - Vault **** Sale
« Reply #4636 on: Wed, 13 June 2018, 12:32:46 »
What colorway is that? Looks sick, I wanna drop bank for it

Offline Bael_Zharon

  • Posts: 23
Re: KeyForge - Vault **** Sale
« Reply #4637 on: Wed, 13 June 2018, 12:33:08 »
Does anyone have a running list of all the spooks so far? Apparently there's been a few more than what's posted on the google doc. Was lucky to snag the last flash sale spook and just curious what else is out there :)

Scroll down: https://docs.google.com/document/d/1d-CVHj9vA0l-qQjYOFws6Wh9YPLSpCfFCwGDsmDLoJA/edit?usp=sharing

yeah i have this, but seems the list is incomplete. i'll wait for it to get update i guess. thanks!
That volcanic tho



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