geekhack Marketplace > Signature Plastics / PimpMyKeyboard
questions to SP regarding the group buys - please contribute
skuko:
hello,
i'd love SP to answer the following:
how do you intend to rectify the problems with bad sorting/bad deliveries/damaged keys etc.? just curious, because normally, the GB organizers make a statement about these things at the start of the GB.
since you want to "streamline" the process, i'd like to know.
thanks
edit: and btw. if any1 has any similar questions regarding the whole process, don't be shy, just shoot
SPLady:
Well, I will do my best to answer this - As with every order when there are 100+ items included, there are bound to be some errors. We will replace any broken, missing or mis-sorted keys, all you need to do is contact us, like you would contact a group buy organizer. We are making every effort to ship out the highest quality product possible. Thanks for your concerns!
heedpantsnow:
What's the story with the "Cheap TKL Set" group buy on your website: http://www.pimpmykeyboard.com/deals/cheap-tkl-100key-set/
When will it go live? Or will it go live?
pasph:
--- Quote from: SPLady on Tue, 18 February 2014, 11:14:41 ---We will replace any broken, missing or mis-sorted keys, all you need to do is contact us, like you would contact a group buy organizer.
--- End quote ---
Who will pay for those shipping?
SPLady:
--- Quote from: pasph on Tue, 18 February 2014, 14:57:40 ---
--- Quote from: SPLady on Tue, 18 February 2014, 11:14:41 ---We will replace any broken, missing or mis-sorted keys, all you need to do is contact us, like you would contact a group buy organizer.
--- End quote ---
Who will pay for those shipping?
--- End quote ---
As with all errors or defects, Signature Plastics will pay the shipping charges.
--- Quote from: heedpantsnow on Tue, 18 February 2014, 11:19:15 ---What's the story with the "Cheap TKL Set" group buy on your website: http://www.pimpmykeyboard.com/deals/cheap-tkl-100key-set/
When will it go live? Or will it go live?
--- End quote ---
We are working on getting this one up, though it may have a new name... I don't have any other details at this point.
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