JTK Toxic

[totallycaked]

Any discussion or news pertaining to the JTK Toxic group buy on originative.co belongs here. Discuss away!

EDIT: Pic related:

[justinmtype]

One question.

Will this also take 3 years to ship like the CtrlALT Group Buy?

[totallycaked]

originative says "These sets have been delayed. They will ship early November 1, 2017."

We'll see if that holds up!

[robotsokk]

originative says "These sets have been delayed. They will ship early November 1, 2017."

We'll see if that holds up!

Thanks for sharing out that info. Much appreciated.

[sherryton]

Soon (tm)!

[nathanchere]

As it seems those of us who purchased this set from originative.co are no longer welcome in the Ctrlalt.io GB thread

OK good it wasn't just me getting that impression  ) ) )

[chuckdee]

As it seems those of us who purchased this set from originative.co are no longer welcome in the Ctrlalt.io GB thread

OK good it wasn't just me getting that impression  ) ) )

Bunny just doesn't have any information on this buy.  This should have been done a while ago, but people incorrectly assumed that both were the same buy.

[DillonHightower]

As it seems those of us who purchased this set from originative.co are no longer welcome in the Ctrlalt.io GB thread

OK good it wasn't just me getting that impression  ) ) )

Bunny just doesn't have any information on this buy.  This should have been done a while ago, but people incorrectly assumed that both were the same buy.

Op is just sad his set took 5 years to happen. Most of the people calling the bs are gb peeps from lriginative.co. Reguardless it is nice to see the same pics and offerings coming to us.. I Cant wait for this set!! and cant wait to use green cases for my artisans!

[chuckdee]

As it seems those of us who purchased this set from originative.co are no longer welcome in the Ctrlalt.io GB thread

OK good it wasn't just me getting that impression  ) ) )

Bunny just doesn't have any information on this buy.  This should have been done a while ago, but people incorrectly assumed that both were the same buy.

Op is just sad his set took 5 years to happen. Most of the people calling the bs are gb peeps from lriginative.co. Reguardless it is nice to see the same pics and offerings coming to us.. I Cant wait for this set!! and cant wait to use green cases for my artisans!

That seems quite shortsighted.  Most people on the thread are CtrlAlt GB people in all honesty.  And the thread is for that, and as you said, predates the originative inclusion.  And he has no control over what Sherry does, and is just collaborating after keysets were stolen.  It makes sense for Originative to have its own buy thread, as it has for other buys.

[dgneo]

As it seems those of us who purchased this set from originative.co are no longer welcome in the Ctrlalt.io GB thread

Because that groupbuy is about SP Toxic, not JTK Toxic.

[totallycaked]

As it seems those of us who purchased this set from originative.co are no longer welcome in the Ctrlalt.io GB thread

Because that groupbuy is about SP Toxic, not JTK Toxic.

Fair enough, but there was no other source for that info until now.

[DillonHightower]

As it seems those of us who purchased this set from originative.co are no longer welcome in the Ctrlalt.io GB thread

Because that groupbuy is about SP Toxic, not JTK Toxic.

Well now it is for jtk toxic, sp is long gone in the wind.

[dgneo]

As it seems those of us who purchased this set from originative.co are no longer welcome in the Ctrlalt.io GB thread

Because that groupbuy is about SP Toxic, not JTK Toxic.

Well now it is for jtk toxic, sp is long gone in the wind.

Great, looks like you're in the right topic then.

[sherryton]

We usually like to give updates on a set when we get an update. I guess we can just say there's no update at this time. There was also some issues with the manufacturer having some family issues, and I definitely don't feel very comfortable with sharing that information or want to use it as an excuse.

At that time, there was also the Moon Festival going on as well so there was a lot of other difficulties causing delays. The next update will be when the product has been shipped to us most likely.

[chuckdee]

As it seems those of us who purchased this set from originative.co are no longer welcome in the Ctrlalt.io GB thread

Because that groupbuy is about SP Toxic, not JTK Toxic.

Well now it is for jtk toxic, sp is long gone in the wind.

The point is, it was not and was never about this buy.

[nathanchere]

The point is, it was not and was never about this buy.

It doesn't help clarify things when for example I asked about it and was told the other thread and Originative have absolutely nothing to do with each other.

[kmba]

JTK has been experiencing minor-medium delays, but appears like things have been moving recently. Photo studio was delayed two months but just shipped. BoW and PoW are in sorting and those sales weren't very long ago so I would expect toxic to be coming up in not too long.

[xondat]

JTK has been experiencing minor-medium delays, but appears like things have been moving recently. Photo studio was delayed two months but just shipped. BoW and PoW are in sorting and those sales weren't very long ago so I would expect toxic to be coming up in not too long.

Photo Studio turned out really well so hoping Toxic does too

[DillonHightower]

Well here we are,  November is here and still not a word.. This set has been in (shipping status for months now) I am about to give up on this one. Its almost like an SA GB all over again..

[xondat]

Well here we are,  November is here and still not a word.. This set has been in (shipping status for months now) I am about to give up on this one. Its almost like an SA GB all over again..

I know you shouldn't have to hunt around for simple updates, but it's ready to ship (to Oco).

http://www.kbdist.com/updates/2017/10/31/november-week-1-update

[Ouster]

Well here we are,  November is here and still not a word.. This set has been in (shipping status for months now) I am about to give up on this one. Its almost like an SA GB all over again..

Two months is not a long time for a delay with group buys like this, you should always expect delays as the release schedule is a best case scenario prediction. Also there have been regular updates, I received a quick reply when I inquired about the shipment date as well. From the website and ctrlalt GB post it is shipping any day now.

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[nathanchere]

I know you shouldn't have to hunt around for simple updates, but it's ready to ship (to Oco).

http://www.kbdist.com/updates/2017/10/31/november-week-1-update

This does nothing to reassure me.

"TOXIC is about done, and they are ready to ship"

Either it's done and it's ready to ship, or it's 'about' done and thus not ready to ship by definition. It can't be both.

[dgneo]

Ya'll some entitled mf'ers

[Puddsy]

Ya'll some entitled mf'ers

welcome to the keyboard community

[Ouster]

Ya'll some entitled mf'ers

Yeah I never understand the impatience especially with small delays like this one. Group Buys are not for readily available already made products. They are being produced by, usually, a few or even one person. Delays are to be expected and I would rather wait for the product I paid for then have them rush something less than. I always have the attitude that these GB products are something that is worth the wait, I never plan on getting the item as soon as they predict.

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[DillonHightower]

Ya'll some entitled mf'ers

Ya'll some entitled mf'ers

Yeah I never understand the impatience especially with small delays like this one. Group Buys are not for readily available already made products. They are being produced by, usually, a few or even one person. Delays are to be expected and I would rather wait for the product I paid for then have them rush something less than. I always have the attitude that these GB products are something that is worth the wait, I never plan on getting the item as soon as they predict.

Start - 6/9
End - 6/23
Send Payment - 6/30
Manufacturing + Sorting - 8/18
Ship to customers - 9/8

Entitled has nothing to do with it. 

This forum was barley made the 24th of October.. About 1.5 months after the ETA of this GB shipping date.  Prior to this the only info was only to be found on Bunnys page for A completely different GB (which was years in the making With even more issues) But same Buy just different sources So it had valid info.

To get all hasty about people wanting updates for dates that keep getting pushed back further and further , due to deaths, holidays, inconstancy in keys, lost keys, more holidays and so forth, Should be ok. NO one here is demanding the set right now, More or less just wanting an actual time frame, without more "almost" "about"


"shipping" Has been the status for over a month now.. SO has it been shipped to the supplier or not. IS it "about" done or not.  As a consumer being led around by the tail is not ok, Being told what is really going on is ok.. The perception of info being construed in a round about way is disheartening none the less. Then people want to talk **** for the simple questions being asked, like there is nothing wrong one bit. "it is to be expected' and that is the excuse so deal with it.

2 months and counting is more than a small delay considering the original time frame was only 3 months.  They have nearly doubled the ETA for this set. Like I originally said, We will be lucky to see this before years end. Which would be fine if suppliers and producers would actually relay that info rather than every week give a very modest update that it is "almost" ready "Shipping soon" 

[Ouster]

Ya'll some entitled mf'ers

Ya'll some entitled mf'ers

Yeah I never understand the impatience especially with small delays like this one. Group Buys are not for readily available already made products. They are being produced by, usually, a few or even one person. Delays are to be expected and I would rather wait for the product I paid for then have them rush something less than. I always have the attitude that these GB products are something that is worth the wait, I never plan on getting the item as soon as they predict.

Start - 6/9
End - 6/23
Send Payment - 6/30
Manufacturing + Sorting - 8/18
Ship to customers - 9/8

Entitled has nothing to do with it. 

This forum was barley made the 24th of October.. About 1.5 months after the ETA of this GB shipping date.  Prior to this the only info was only to be found on Bunnys page for A completely different GB (which was years in the making With even more issues) But same Buy just different sources So it had valid info.

To get all hasty about people wanting updates for dates that keep getting pushed back further and further , due to deaths, holidays, inconstancy in keys, lost keys, more holidays and so forth, Should be ok. NO one here is demanding the set right now, More or less just wanting an actual time frame, without more "almost" "about"


"shipping" Has been the status for over a month now.. SO has it been shipped to the supplier or not. IS it "about" done or not.  As a consumer being led around by the tail is not ok, Being told what is really going on is ok.. The perception of info being construed in a round about way is disheartening none the less. Then people want to talk **** for the simple questions being asked, like there is nothing wrong one bit. "it is to be expected' and that is the excuse so deal with it.

2 months and counting is more than a small delay considering the original time frame was only 3 months.  They have nearly doubled the ETA for this set. Like I originally said, We will be lucky to see this before years end. Which would be fine if suppliers and producers would actually relay that info rather than every week give a very modest update that it is "almost" ready "Shipping soon"

They are relaying the information they are getting I am sure. If they could give detailed timeline they would, there's no reason they wouldn't. Almost every GB I have participated in has had some delay, some with zero information until the product was finally shipping. I am okay with this because I do my research and spend money with people who are trusted and have delivered before with no major disputes. If you don't want to wait and trust the GB runners then don't spend your money. Again it's all about attitude, these are products I don't need immediately and are worth the wait. So whenever they get to me is fine with me, I don't need updates step by step so I know the day they will ship. When I get a shipping notification then yay its coming.

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[chuckdee]

Well here we are,  November is here and still not a word.. This set has been in (shipping status for months now) I am about to give up on this one. Its almost like an SA GB all over again..

I know you shouldn't have to hunt around for simple updates, but it's ready to ship (to Oco).

http://www.kbdist.com/updates/2017/10/31/november-week-1-update

That's his site.  Where he's posted updates for a while now.  Sort of like KBDFans.

[gr4v3m4n]

Ya'll some entitled mf'ers

Ya'll some entitled mf'ers

Yeah I never understand the impatience especially with small delays like this one. Group Buys are not for readily available already made products. They are being produced by, usually, a few or even one person. Delays are to be expected and I would rather wait for the product I paid for then have them rush something less than. I always have the attitude that these GB products are something that is worth the wait, I never plan on getting the item as soon as they predict.

Start - 6/9
End - 6/23
Send Payment - 6/30
Manufacturing + Sorting - 8/18
Ship to customers - 9/8

Entitled has nothing to do with it. 

This forum was barley made the 24th of October.. About 1.5 months after the ETA of this GB shipping date.  Prior to this the only info was only to be found on Bunnys page for A completely different GB (which was years in the making With even more issues) But same Buy just different sources So it had valid info.

To get all hasty about people wanting updates for dates that keep getting pushed back further and further , due to deaths, holidays, inconstancy in keys, lost keys, more holidays and so forth, Should be ok. NO one here is demanding the set right now, More or less just wanting an actual time frame, without more "almost" "about"


"shipping" Has been the status for over a month now.. SO has it been shipped to the supplier or not. IS it "about" done or not.  As a consumer being led around by the tail is not ok, Being told what is really going on is ok.. The perception of info being construed in a round about way is disheartening none the less. Then people want to talk **** for the simple questions being asked, like there is nothing wrong one bit. "it is to be expected' and that is the excuse so deal with it.

2 months and counting is more than a small delay considering the original time frame was only 3 months.  They have nearly doubled the ETA for this set. Like I originally said, We will be lucky to see this before years end. Which would be fine if suppliers and producers would actually relay that info rather than every week give a very modest update that it is "almost" ready "Shipping soon"

They are relaying the information they are getting I am sure. If they could give detailed timeline they would, there's no reason they wouldn't. Almost every GB I have participated in has had some delay, some with zero information until the product was finally shipping. I am okay with this because I do my research and spend money with people who are trusted and have delivered before with no major disputes. If you don't want to wait and trust the GB runners then don't spend your money. Again it's all about attitude, these are products I don't need immediately and are worth the wait. So whenever they get to me is fine with me, I don't need updates step by step so I know the day they will ship. When I get a shipping notification then yay its coming.

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im sorry but lets be real this is a community made of bunch of people and not all got nice attitude so yeah complaints and disaggrement are common lets not make a big deal of it. as for gb matters, well im a consumer if i bought something that means i want it. business is business, i spend my money and they promised a specific time line so yeah i will ask, ask and ask again until i got what i paid for. that simple.

[totallycaked]

Bunny just posted a few more pics of the completed set (for your viewing pleasure):

[robotsokk]

Hype! Thanks for sharing, looks even better than I had in mind.

[chuckdee]

From http://www.kbdist.com/updates/

Toxic: These will be shipping to us now. There's a hiccup on our part with a transaction that we had to post to the factory.

It's best to check there, as that is where Originative posts their latest updates.

[Lepidus]

Bunny just posted a few more pics of the completed set (for your viewing pleasure):

Show Image

Show Image

Show Image

What keyboard is that? Nice bezel!

[chuckdee]

^ Should probably ask in the other thread.

[totallycaked]

Bunny just posted a few more pics of the completed set (for your viewing pleasure):

Show Image

Show Image

Show Image

What keyboard is that? Nice bezel!

AFAIK those pictures were taken by JTK himself on his own personal board, not exactly sure if bunny even knows what keyboard that might be...

[DillonHightower]

Going to die waiting for Toxic.. It has been in shipping for over 2 months now.. Jeezus

[nathanchere]

I completed my Paypal refund dispute on the 11th and looking at the death-by-a-thousand-missed-promises and still lacking communication I have no regrets.

[HotRoderX]

I completed my Paypal refund dispute on the 11th and looking at the death-by-a-thousand-missed-promises and still lacking communication I have no regrets.

did you try contacting the vendor and just asking for a refund directly? I just wondering.. while I agree that missing communication and all that is no excuse for a non refund. I am curious if you least did the curtsy to contact them about it how it was handled.

[Ouster]

I completed my Paypal refund dispute on the 11th and looking at the death-by-a-thousand-missed-promises and still lacking communication I have no regrets.

Your decision but there have been regular updates recently on originative and the keyset is about two weeks away.

I understand a PayPal refund dispute if this vendor and keyset had gone A-wall but there have just been delays, as is normal. Not nearly as delayed or noncommunication as many other group buys... Sounds like the main delay was from JTK for personal reasons and on the originative news blogs there have been more than enough updates as they received information. Also I've emailed their support twice and received a reply promptly that apologized and explained the situation.

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[regionfree]

Your decision but there have been regular updates recently on originative and the keyset is about two weeks away.

I understand a PayPal refund dispute if this vendor and keyset had gone A-wall but there have just been delays, as is normal. Not nearly as delayed or noncommunication as many other group buys... Sounds like the main delay was from JTK for personal reasons and on the originative news blogs there have been more than enough updates as they received information. Also I've emailed their support twice and received a reply promptly that apologized and explained the situation.

I agree that at times when the Originative blog is not updated, if you do reach out to them to inquire via email, they do respond. Having the patience to wait through delays in Group Buys isn't for everybody, though.

[chuckdee]

For anyone on the Originative buy, there has been an update posted on the originative site:

http://www.kbdist.com/updates/2017/11/22/november-2017-thanksgiving-week

The JTK Toxic also had some slight complications with the shipping, and they should be here around 2 weeks.

[totallycaked]

Okay then

[nathanchere]

Web site is still accepting new orders and shows:

"These sets have been delayed. They will ship early November 1, 2017."

:/

[chuckdee]

Web site is still accepting new orders and shows:

"These sets have been delayed. They will ship early November 1, 2017."

:/

the update I just posted gives a timeline based on current situations.  I guess they didn't go update the sale page.

[regionfree]

I have given up waiting for this to be fulfilled and asked Originative for a refund.

[TelFiRE]

I have given up waiting for this to be fulfilled and asked Originative for a refund.

You should probably just stay away from group buys altogether in the future. As they go, this one hasn't taken very long.

[regionfree]

You should probably just stay away from group buys altogether in the future. As they go, this one hasn't taken very long.

I realized that as well, although it's not the delay itself but the turnaround of comms that's getting to me. Other group buys I've joined also experienced delays, but the difference was whenever they release an updated shipping date, and when that's about to expire, they pre-empt queries with an update. I think that makes a great difference.

I have no problem with Originative's in-stock items, I've bought a lot from them. It's the quiet period with their group buys that I'm having problems with. It could also be because I recognize them as a legitimate business entity, not just as a community member doing GB's via good will.

[HotRoderX]

You should probably just stay away from group buys altogether in the future. As they go, this one hasn't taken very long.

I realized that as well, although it's not the delay itself but the turnaround of comms that's getting to me. Other group buys I've joined also experienced delays, but the difference was whenever they release an updated shipping date, and when that's about to expire, they pre-empt queries with an update. I think that makes a great difference.

I have no problem with Originative's in-stock items, I've bought a lot from them. It's the quiet period with their group buys that I'm having problems with. It could also be because I recognize them as a legitimate business entity, not just as a community member doing GB's via good will.

I personally think your being a bit unfair! While I do 100% totally agree there communication at times straight up sucks. I do know that if you email them they are decent about responding back. Thats the thing for me is they will contact me back if I contact them. They won't allow me to be left hanging wondering whats going on. I mean thats what of the things I like about them. I do agree thought they need to update there communications better.

[Ouster]

You should probably just stay away from group buys altogether in the future. As they go, this one hasn't taken very long.

I realized that as well, although it's not the delay itself but the turnaround of comms that's getting to me. Other group buys I've joined also experienced delays, but the difference was whenever they release an updated shipping date, and when that's about to expire, they pre-empt queries with an update. I think that makes a great difference.

I have no problem with Originative's in-stock items, I've bought a lot from them. It's the quiet period with their group buys that I'm having problems with. It could also be because I recognize them as a legitimate business entity, not just as a community member doing GB's via good will.

I personally think your being a bit unfair! While I do 100% totally agree there communication at times straight up sucks. I do know that if you email them they are decent about responding back. Thats the thing for me is they will contact me back if I contact them. They won't allow me to be left hanging wondering whats going on. I mean thats what of the things I like about them. I do agree thought they need to update there communications better.

I think they've updated as much as they've gotten new information. From what I was told via email the main delay was from JTK personal issues and shipping delays they can do nothing about.

I agree this GB hasn't taken very long especially compared to others and there has been much more communication than some I've been a part of before. The sets sound like they are arriving immenently, silly to me to ask for a refund at this point but that's just how I look at it. Any GB I don't pay attention to estimates of delivery, when it ships it ships.

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[regionfree]

I think they've updated as much as they've gotten new information. From what I was told via email the main delay was from JTK personal issues and shipping delays they can do nothing about.

I agree this GB hasn't taken very long especially compared to others and there has been much more communication than some I've been a part of before. The sets sound like they are arriving immenently, silly to me to ask for a refund at this point but that's just how I look at it. Any GB I don't pay attention to estimates of delivery, when it ships it ships.

Click-Clacked using Tapatalk

I really understand the delays caused by the suppliers. My issue is further delays are not being communicated via preemptive updates. Ideal would be if they say they'd have the items probably arrive in a week, it would be helpful to do a follow up post in a week to inform participants if any progress was made, preempting the queries. This is the thing that I like about massdrop. If drops are delayed when the estimated shipping date is near, they're communicated out.

The community-run group buy for Campine is another example. Alex communicates issues preemptively as well.

In the past few weeks, I tried reaching out to them via email, this GH forum, and their blog comment system. Only after I mailed in requests for cancellation of my close to $1000 worth pending orders with them did I get a response explaining the delays. The response and update was all I needed, and I think it's what everyone else who participated in those group buys need as well.

[TelFiRE]

That's ridiculous. MD is the one that completely ignores due dates, lets them go right by, ignores your emails, does absolutely nothing to rectify issues with their terrible QA, etc. MD is just a terrible company all around. If you are fine with the way MD handles things, then there is ***no*** way you should be upset at OCO. Their public communication leaves much to be desired but they easily have way more frequent updates than any of the last 5 buys I've been in on MD, and at least they will respond right away when I email them, unlike assdrop.

[nightdriver]

i just join group buys with the expectation of "i'll get it when i get it".

much less stressful that way.

[Puddsy]

i just join group buys with the expectation of "i'll get it when i get it".

much less stressful that way.

pretty much

[nathanchere]

In the past few weeks, I tried reaching out to them via email, this GH forum, and their blog comment system. Only after I mailed in requests for cancellation of my close to $1000 worth pending orders with them did I get a response explaining the delays. The response and update was all I needed, and I think it's what everyone else who participated in those group buys need as well.

Contrary to the other posts above, I think you're 100% right. It's a business, it hasn't delivered, and makes no real effort to keep buyers in the loop. I could forgive any combination of these things but 3 strikes = out.

[totallycaked]

I'm blown away by the lack of transparency and communication that seems to be perfectly acceptable for group buys. As complacent buyers, those of us with a "I'll get it when I get it" mentality enable GB organizers to continue half-assing customer service.

If I buy a 5 dollar bag of popcorn on amazon, I'll get packing and shipping confirmations all throughout its journey to my door, and I can check at any moment and see the last place that my bag of popcorn was, with an accurate estimate on its shipping time.

I'm not saying we should be getting our package within the specified time frame, delays happen, its fine. I just can't fathom why there aren't consistent updates for the packages. If something happens during shipping to delay the package, there should be an update almost immediately... What am I missing?

[Puddsy]

ignore this post

[totallycaked]

What I'm saying is this shipment is likely extremely expensive, yet little to no tracking is available. I'm not sure if that's even sherry's fault.

sherry is a dude with a side business

That's not a good excuse. If he didn't want to take on the responsibility of keeping track of packages and updating customers then he shouldn't be running a buy lol

KBDIST.com has 4 updates per month with the exception of the last week of november and now the first two weeks of december, just give us something.... what is happening?

[TerryMathews]

Not to throw napalm on the flame, but I e-mailed Oco and received this reply Thursday:

Thanks for following up and we're terribly sorry for this delay. There's been a delay during the sorting process due to a family emergency on JTK's end. Now that it's ready to ship, we've encountered some issue with the shipping process. We're working to resolve that asap. It should be on the way to us in the coming weeks. Sorry for the inconvenience. Please let me know if you have further questions.

Thanks,
Wendy

To me, that reads differently than the update we were provided before - I read this as it's still not shipped.

[totallycaked]

I suspected nothing has actually shipped yet, looks like I may have been correct. I brought this up in the GB thread that Bunny is running and got absolutely bombarded with hate and eventually threatened by a moderator (lol).

I don't understand why the people in charge of this GB aren't clear about the status of the product. Don't sugar coat it and tell me that "it's shipping" to try and ease the tension - I want to know what is actually happening; did it fall off the boat? Every update tries to make it sound like the sets are packed and currently in transit to their destination, but this couldn't possibly be true. It wouldn't be taking this long.

If you want to run group buys like a business and create a client base to keep doing these sorts of things, you need to take some initiative and get the details about the status of the shipment and update your customers accordingly.

Like I said, I don't care about how long it's going to take, just be straight with us.

[BunnyLake]

I suspected nothing has actually shipped yet, looks like I may have been correct. I brought this up in the GB thread that Bunny is running and got absolutely bombarded with hate and eventually threatened by a moderator (lol).

I don't understand why the people in charge of this GB aren't clear about the status of the product. Don't sugar coat it and tell me that "it's shipping" to try and ease the tension - I want to know what is actually happening; did it fall off the boat? Every update tries to make it sound like the sets are packed and currently in transit to their destination, but this couldn't possibly be true. It wouldn't be taking this long.

If you want to run group buys like a business and create a client base to keep doing these sorts of things, you need to take some initiative and get the details about the status of the shipment and update your customers accordingly.

Like I said, I don't care about how long it's going to take, just be straight with us.

i have just messaged sherry, i said i was going to about a week ago but ive spent the last week in and out of the emergency room with my little one and it slipped my mind, once he replies i will ask him if he is ok with me updating this thread on his behalf, so i can put to rest the above the comments, and be a point of contact between you guys and JTK

[nightdriver]

I'm blown away by the lack of transparency and communication that seems to be perfectly acceptable for group buys. As complacent buyers, those of us with a "I'll get it when I get it" mentality enable GB organizers to continue half-assing customer service.

If I buy a 5 dollar bag of popcorn on amazon, I'll get packing and shipping confirmations all throughout its journey to my door, and I can check at any moment and see the last place that my bag of popcorn was, with an accurate estimate on its shipping time.

I'm not saying we should be getting our package within the specified time frame, delays happen, its fine. I just can't fathom why there aren't consistent updates for the packages. If something happens during shipping to delay the package, there should be an update almost immediately... What am I missing?

the 5 dollar bag of popcorn you buy on amazon already exists.  it's not something where a request to create it will be made days or weeks after you pay for it.  totally different scenario.

[TerryMathews]

I'm blown away by the lack of transparency and communication that seems to be perfectly acceptable for group buys. As complacent buyers, those of us with a "I'll get it when I get it" mentality enable GB organizers to continue half-assing customer service.

If I buy a 5 dollar bag of popcorn on amazon, I'll get packing and shipping confirmations all throughout its journey to my door, and I can check at any moment and see the last place that my bag of popcorn was, with an accurate estimate on its shipping time.

I'm not saying we should be getting our package within the specified time frame, delays happen, its fine. I just can't fathom why there aren't consistent updates for the packages. If something happens during shipping to delay the package, there should be an update almost immediately... What am I missing?

the 5 dollar bag of popcorn you buy on amazon already exists.  it's not something where a request to create it will be made days or weeks after you pay for it.  totally different scenario.

However, in this scenario I believe everyone has acknowledged that the manufacturing phase is complete. So not really all that different at this point.

[regionfree]

I managed to get my refund for this set a few days ago.

[TelFiRE]

People here seem to be acting like this is a situation where they let the ship date come and go without any updates. And I understand thinking that, I thought that as well, just because I'm used to updates for GBs being here on GeekHack. But The fact is, OCO has been giving updates for Toxic regularly over at http://www.kbdist.com/updates -- there hasn't been a lack of transparency, just a lack of presence on GeekHack, and an oversight that has now been remedied of not updating the ship date on the buy page.

As for concerns with them not responding to emails, I find that very odd, because they responded to mine within hours.

However, in this scenario I believe everyone has acknowledged that the manufacturing phase is complete. So not really all that different at this point.

Shipping and sorting is still a thing though. OCO doesn't even have the sets yet. There's nothing they can do.

[totallycaked]

People here seem to be acting like this is a situation where they let the ship date come and go without any updates. And I understand thinking that, I thought that as well, just because I'm used to updates for GBs being here on GeekHack. But The fact is, OCO has been giving updates for Toxic regularly over at http://www.kbdist.com/updates -- there hasn't been a lack of transparency, just a lack of presence on GeekHack, and an oversight that has now been remedied of not updating the ship date on the buy page.

As for concerns with them not responding to emails, I find that very odd, because they responded to mine within hours.

However, in this scenario I believe everyone has acknowledged that the manufacturing phase is complete. So not really all that different at this point.

Shipping and sorting is still a thing though. OCO doesn't even have the sets yet. There's nothing they can do.

Maybe I'm looking too far into things...

[TerryMathews]

However, in this scenario I believe everyone has acknowledged that the manufacturing phase is complete. So not really all that different at this point.

Shipping and sorting is still a thing though. OCO doesn't even have the sets yet. There's nothing they can do.

On 11/22, Oco said in their kbdist update that "they should be here around 2 weeks." We are two days short of 3 weeks, and it appears that they haven't shipped yet.

I don't understand some of you. They are at 150% of their shipping estimate and they (apparently) haven't shipped yet. On a set that was supposed to be shipped to customers on 9/8.

Let's not even talk about Keyboard & Co. This stuff doesn't happen in a vacuum. There have been a number of buys that have ridden off the rails, and there's nothing wrong with people trying to figure out if this is another one or not.

[nathanchere]

i have just messaged sherry, i said i was going to about a week ago but ive spent the last week in and out of the emergency room with my little one and it slipped my mind, once he replies i will ask him if he is ok with me updating this thread on his behalf, so i can put to rest the above the comments, and be a point of contact between you guys and JTK

The same BunnyLake who told us all to get out of the other JTK Toxic thread because the two group buys have nothing to do with each other?  ) ) ) Why do you do this to yourself 

People here seem to be acting like this is a situation where they let the ship date come and go without any updates. And I understand thinking that, I thought that as well, just because I'm used to updates for GBs being here on GeekHack. But The fact is, OCO has been giving updates for Toxic regularly over at http://www.kbdist.com/updates

You shouldn't have go to hunting for these things. I didn't even know they were posting updates there until someone mentioned it on geekhack about the delays. I got no email or anything, the product page wasn't updated at all (including STILL taking orders for this group buy months after it was supposed to be delivered which is what pisses me off the most), no updates on their vendor forum on Geekhack, my emails were ignored (until I lodged a Paypal refund request and then got a reply within the same day) and when I logged into check my order status there was no update or explanation there. How many different points of contact are we supposed to be checking for? No, the fact is their communication sucks.

there hasn't been a lack of transparency, just a lack of presence on GeekHack, and an oversight that has now been remedied of not updating the ship date on the buy page.

No, there has been a lack of honesty with communication. The point where I finally bailed was the first update:

"TOXIC is about done, and they are ready to ship. We will send out news as soon as they ship to us "

No, it's either done and ready to ship or it's not. It can't be "about done" and "ready to ship" at the same time. I'm all too familiar with weasel words and this was the point where I finally decided to pull out of the buy. Delays are one thing, dishonesty is not. **** happens, just give it to us straight. And surprise surprise (not), more than 6 weeks later (and more than 3 months after they were supposed to ship to us) we are still waiting for them to even ship to OCO let alone to customers.

Shipping and sorting is still a thing though. OCO doesn't even have the sets yet. There's nothing they can do.

Yes, there is. They can communicate better and more honestly.

I was only following still out of sheer curiosity to see how much longer this ends up taking but the general attitude of "hey it's a group buy it comes when it comes (if it comes)" and attacking anyone who dares expect to get what was advertised and what they paid for is a large part of the reason so many half-arsed group buys keep happening - because you keep letting people get away with it. And not just people doing it as a hobby or 'for the community' but doing it as a business. Anyway since I'm not even part of the buy any more I'm gonna leave it at that. </rant>

[HotRoderX]

I wanted to point out this is more of that Toxic BS I talked about on Massdrop x Glimy DSA 2077 Custom Keycap Set.

This community its shocking it has lasted as long as it has. I mean originative is a company run by a couple of dudes part time from what i can tell. Its not there main source of income. They do it as a side income. While I understand they are a business. They are not amazon, Walmart, massdrop, are any other mega sized company that 1,000 of employee's.

The updates are sparse but then again. I think most group buys are least the ones I have seen are pretty much the same way. There not dropping updates ever 10mins are ever few hours.. are even day's typically they drop them when they have them. I understand o whelp they missed the deadline.. ya they did that's totally true but.. hmm you know what November had Thanksgiving and black Friday. Those are both semi busy holiday's for American's. I am sure the same goes for the staff of Originative. Perhaps they took time off with there family's.

Then when they got back cause they had a black Friday sale. They where busy filling those orders. Didn't have time to update the website with.. There on a boat some where in the ocean. Cause I would assume that much product would have to be shipped via boat. Once it did hit America it have to be unloaded from the boat which could take sometime then hit customs. Assuming that all the tracking was 100% accurate. Which lets be honest how often is postage tracking accurate. Then we take into account US customs. Which is government and doesn't work holiday's. That add's even more time that the package could potentially be out of the loop.

To top it off least there active part of the community and you can communicate with them thought email. I honestly wonder how much longer the community will last with such a bs toxic attitude toward's anything they find unfavorable. Special people who made there point.. 10 way's to Sunday and back again. We get your upset we get you don't think there communicating properly. Great.. you said your piece we don't need it shoved rammed and feed to us every time the wind blows. This case the squeaky wheel is accomplishing nothing because things can only move so fast.

What the squeaky wheel is doing is turning off future group buy coordinators. Who in there right mind would want to deal with this crap? I read people having to sell there cars cause things have gone south in a group buy. Look at bunnylake I don't know the entire story but from what peace together. He got pretty much screwed by someone and left with a co ran group buy that feel apart. There other horror stories out there.

Then on the other side of the coin there are people who might want to join a group buy. Remember MOQ have to be meet... that decides otherwise cause of fervious whining in a thread like this. Once again totally understand being upset but... its not really that far off the estimated time of arrival and it is a group buy. There a factor of it could take longer then planned special around the holiday's. I always factor in extra 3 months. Are until paypal protection is about to go out. Then I most likely ask for a refund and buy back in. Otherwise I would just split. I don't think Orginative would leave everyone hanging Though.. there always contacting them directly.

Anyone that wants to call me out are what have you saying I am wrong I don't understand blah blah. I be blunt and upfront. Don't care. The community can be down right toxic and this is another example of that in my opinion.

[TerryMathews]

According to Wendy, they're not on that boat yet... Nice straw man though.

[regionfree]

I wanted to point out this is more of that Toxic BS I talked about on Massdrop x Glimy DSA 2077 Custom Keycap Set.

This community its shocking it has lasted as long as it has. I mean originative is a company run by a couple of dudes part time from what i can tell. Its not there main source of income. They do it as a side income. While I understand they are a business. They are not amazon, Walmart, massdrop, are any other mega sized company that 1,000 of employee's.

The updates are sparse but then again. I think most group buys are least the ones I have seen are pretty much the same way. There not dropping updates ever 10mins are ever few hours.. are even day's typically they drop them when they have them. I understand o whelp they missed the deadline.. ya they did that's totally true but.. hmm you know what November had Thanksgiving and black Friday. Those are both semi busy holiday's for American's. I am sure the same goes for the staff of Originative. Perhaps they took time off with there family's.

Then when they got back cause they had a black Friday sale. They where busy filling those orders. Didn't have time to update the website with.. There on a boat some where in the ocean. Cause I would assume that much product would have to be shipped via boat. Once it did hit America it have to be unloaded from the boat which could take sometime then hit customs. Assuming that all the tracking was 100% accurate. Which lets be honest how often is postage tracking accurate. Then we take into account US customs. Which is government and doesn't work holiday's. That add's even more time that the package could potentially be out of the loop.

To top it off least there active part of the community and you can communicate with them thought email. I honestly wonder how much longer the community will last with such a bs toxic attitude toward's anything they find unfavorable. Special people who made there point.. 10 way's to Sunday and back again. We get your upset we get you don't think there communicating properly. Great.. you said your piece we don't need it shoved rammed and feed to us every time the wind blows. This case the squeaky wheel is accomplishing nothing because things can only move so fast.

What the squeaky wheel is doing is turning off future group buy coordinators. Who in there right mind would want to deal with this crap? I read people having to sell there cars cause things have gone south in a group buy. Look at bunnylake I don't know the entire story but from what peace together. He got pretty much screwed by someone and left with a co ran group buy that feel apart. There other horror stories out there.

Then on the other side of the coin there are people who might want to join a group buy. Remember MOQ have to be meet... that decides otherwise cause of fervious whining in a thread like this. Once again totally understand being upset but... its not really that far off the estimated time of arrival and it is a group buy. There a factor of it could take longer then planned special around the holiday's. I always factor in extra 3 months. Are until paypal protection is about to go out. Then I most likely ask for a refund and buy back in. Otherwise I would just split. I don't think Orginative would leave everyone hanging Though.. there always contacting them directly.

Anyone that wants to call me out are what have you saying I am wrong I don't understand blah blah. I be blunt and upfront. Don't care. The community can be down right toxic and this is another example of that in my opinion.

They are a legal business entity, though. Whether they run Oco part-time or not, they are liable to fulfill transactions. These are legal obligations. The keyboard enthusiast community is already forgiving as it is, willing to endure delays and let scratched up products slide even after paying hundreds of bucks.

I think all everyone is asking for is better communication. I've seen many businesses like these. When fulfillment stalls due to issues in the supply chain, they eventually just stay quiet hoping things would go away till things get better. It's the worst mistake they could make, and always the top thing they point out during their retrospective.

[totallycaked]

I disagree that this hurts the community, I think it strengthens it and makes it more reliable and approachable by a wider audience. This is a substantial amount of work and other peoples money for it to be purely a hobby for GB organizers. Holding them more accountable for customer service and communication not only makes it more comfortable to participate in a group buy for all of us who are already part of the community, but will have a much more significant affect on potential new faces who might be skeptical because of all the negative feedback about sketchy practices, non-communication, and sometimes even non-shipment of certain group buys. There are things that should not be acceptable if we want to grow as a community and have more reliable and enjoyable group buy experiences.

[nathanchere]

Here is another group buy I am involved in which has had significant delays but I have no problem waiting for:

https://www.modelfkeyboards.com/october-update-fast-good-or-cheap-pick-two/

Also one person running it, and at a much larger scale than a keycap order. Clear, open and honest communication. Keeping us in the loop isn't hard.

[sherryton]

I'm really sorry about the lack of updates regarding this set. This set hasn't been shipped yet although the product has been finished production. They are all package and ready to go. We just need one more step before they are shipped to us.

We are always willing to give refunds if this is taking too long for you. Just please let us know if you prefer that.

The delay is due to another chinese issue that we are trying to solve, and it's just taking a little bit of time right now. I know I promised this set in August, but it just may take another few weeks or less. I'll update you guys as soon as the products start shipping to us.

[BunnyLake]

I'm really sorry about the lack of updates regarding this set. This set hasn't been shipped yet although the product has been finished production. They are all packed and ready to go. We just need one more step before they are shipped to us.

We are always willing to give refunds if this is taking too long for you. Just please let us know if you prefer that.

The delay is due to another Chinese issue that we are trying to solve, and it's just taking a little bit of time right now. I know I promised this set in August, but it just may take another few weeks or less. I'll update you guys as soon as the products start shipping to us.

I just spoke with sherry and will hop in to clarify a couple of things  regarding the issue, how sherry has been dealing with it and how things are moving forward

First of all id like to say it wasn't my place to update this buy or sherrys customers despite me having insight in to it, it wasn't that i was withholding info it just wasn't my info to give, however I am aware of the ins and outs as I act as a point of contact often between JTK and other vendors

I want to confirm sherry is indeed correct, the keys are manufactured and sorted, and more so than that, they are packaged and ready to go to him and have been for several weeks, they have been ready to go out of the door for some time now and it was as good as done at one point which was when sherry updated to say it was happening, which is why some updates have been ambiguous because this has been on the cusp of being with the shipping agent several times at this point

Whilst transparency is always key, I believe sherry not explaining the situation is not about withholding information from you guys, but was simply trying to be professional in handling a business relationship with a manufacturer and not wishing to discuss financial matters that were not his to discuss

This seems like a group buy to you guys, really its more of a presale in the sense sherry ordered a large number of sets, and began to sell them during the manufacturing stage, the current hold up is regarding the arrangement made about payment, the details of which were half the payment upfront, the other half upon completion of the sets but prior to them being shipped, this payment sherry has now made twice, since they were ready, however, due to circumstances as to how people can receive money in china, these payments have had to be reversed both times and we are now in the middle of a more costly but completely issue free third try at the payment

What I can say is behind the scenes sherry has been very proactive and accommodating throughout this entire process, and I'm sure these details not being conveyed were merely out of respect and professionalism on sherrys part towards the other people involved, sherry has at no point been the bottleneck in these sets being shipped to himself

I will be happy to update here or answer any questions moving forward on sherrys behalf until the shipment reaches sherry

[chuckdee]

Thanks for both of those updates.

[ghostjuggernaut]

Just a friendly reminder to everyone, please keep things civil within the thread.  We have all been involved in gb's that have been delayed, and some of us ones that never arrived.  We understand the frustration.  I trust that this gb will be fulfilled as soon as humanly possible, toxic has a history on gh...  But please keep discussion on topic and respectful.

 

[nightdriver]

I was only following still out of sheer curiosity to see how much longer this ends up taking but the general attitude of "hey it's a group buy it comes when it comes (if it comes)" and attacking anyone who dares expect to get what was advertised and what they paid for is a large part of the reason so many half-arsed group buys keep happening - because you keep letting people get away with it. And not just people doing it as a hobby or 'for the community' but doing it as a business. Anyway since I'm not even part of the buy any more I'm gonna leave it at that. </rant>

and, for many of us, we'd rather see those group buys keep coming than the alternative of fewer group buys.

[Vigrith]

They are a legal business entity, though. Whether they run Oco part-time or not, they are liable to fulfill transactions. These are legal obligations. The keyboard enthusiast community is already forgiving as it is, willing to endure delays and let scratched up products slide even after paying hundreds of bucks.

Not to dig this further but this is THE main thing people don't understand regarding these "amateurs" and "part timers" - especially actual businesses like Originative, Keyclack, etc - they take it upon themselves to run these buys and deal within the community, if they can't deliver and do right by their CUSTOMERS (regardless of whether or not they are professionals) then they should not run anything. Period.

It may not be their main job but if they cannot keep the customers happy and dedicate enough time to the project to ensure everything goes as smoothly as it can then either a. do not run it or b. find someone who can.

PS: this has nothing to do with Originative and this specific case, I just mean in general.

[chuckdee]

They are a legal business entity, though. Whether they run Oco part-time or not, they are liable to fulfill transactions. These are legal obligations. The keyboard enthusiast community is already forgiving as it is, willing to endure delays and let scratched up products slide even after paying hundreds of bucks.

Not to dig this further but this is THE main thing people don't understand regarding these "amateurs" and "part timers" - especially actual businesses like Originative, Keyclack, etc - they take it upon themselves to run these buys and deal within the community, if they can't deliver and do right by their CUSTOMERS (regardless of whether or not they are professionals) then they should not run anything. Period.

It may not be their main job but if they cannot keep the customers happy and dedicate enough time to the project to ensure everything goes as smoothly as it can then either a. do not run it or b. find someone who can.

PS: this has nothing to do with Originative and this specific case, I just mean in general.

Many of the 'customers' are quite Toxic (see what I did there?) and entitled, and no matter what updates they send, it will not be enough.  There's a middle ground, especially when dealing with third parties that they cannot control.  These delays on this particular group buy are an example of this; the delay is on JTK, not Originative (I know that you said it wasn't specifically about Originative, but it is a good example).

[regionfree]

They are a legal business entity, though. Whether they run Oco part-time or not, they are liable to fulfill transactions. These are legal obligations. The keyboard enthusiast community is already forgiving as it is, willing to endure delays and let scratched up products slide even after paying hundreds of bucks.

Not to dig this further but this is THE main thing people don't understand regarding these "amateurs" and "part timers" - especially actual businesses like Originative, Keyclack, etc - they take it upon themselves to run these buys and deal within the community, if they can't deliver and do right by their CUSTOMERS (regardless of whether or not they are professionals) then they should not run anything. Period.

It may not be their main job but if they cannot keep the customers happy and dedicate enough time to the project to ensure everything goes as smoothly as it can then either a. do not run it or b. find someone who can.

PS: this has nothing to do with Originative and this specific case, I just mean in general.

Many of the 'customers' are quite Toxic (see what I did there?) and entitled, and no matter what updates they send, it will not be enough.  There's a middle ground, especially when dealing with third parties that they cannot control.  These delays on this particular group buy are an example of this; the delay is on JTK, not Originative (I know that you said it wasn't specifically about Originative, but it is a good example).

You are making this sound like what they’re doing is public service and not commerce. That the paying customers should be grateful and suck it up through the delays and damaged products.

The things they have to do as a business entity are things they decided they would do in exchange for profits. Oco, or any other business entity, are accountable for their (paid for) business commitments. In this case, all that was being asked for were updates.

[chuckdee]

You are making this sound like what they’re doing is public service and not commerce. That the paying customers should be grateful and suck it up through the delays and damaged products.

The things they have to do as a business entity are things they decided they would do in exchange for profits. Oco, or any other business entity, are accountable for their (paid for) business commitments. In this case, all that was being asked for were updates.

And they had posted updates.  It just wasn't here.  The last post on their site said it would be a couple of weeks, and that was at the end of November.  I think both Sherry and Bunny's post also clear up a bit about what was going on- they didn't want to ruin a relationship with a vendor, and were trying to work it out behind the scenes.  I never inferred they were doing a service, just that there were things beyond their control.

[totallycaked]

We got the update we wanted. A clear and honest description of what was happening. It's pretty obvious that every update up until this one was grossly inaccurate and thus why most people were upset (it doesn't matter where the update was posted, they were all stringing us along). There's nothing else that needs to be said.

[Ouster]

We got the update we wanted. A clear and honest description of what was happening. It's pretty obvious that every update up until this one was grossly inaccurate and thus why most people were upset (it doesn't matter where the update was posted, they were all stringing us along). There's nothing else that needs to be said.

I don't think it's fair to say they were stringing us along. I think they updated with the information they had and believed at the time. There would be no point in lying intentionally knowing they would miss a deadline...

Click-Clacked using Tapatalk

[chuckdee]

We got the update we wanted. A clear and honest description of what was happening. It's pretty obvious that every update up until this one was grossly inaccurate and thus why most people were upset (it doesn't matter where the update was posted, they were all stringing us along). There's nothing else that needs to be said.

I don't think it's fair to say they were stringing us along. I think they updated with the information they had and believed at the time. There would be no point in lying intentionally knowing they would miss a deadline...

Click-Clacked using Tapatalk

This.

[nathanchere]

I don't think it's fair to say they were stringing us along. I think they updated with the information they had and believed at the time. There would be no point in lying intentionally knowing they would miss a deadline...

Still taking orders for Toxic on the site after group buy supposedly closed in June and delivery is 3 months late...

[chuckdee]

I don't think it's fair to say they were stringing us along. I think they updated with the information they had and believed at the time. There would be no point in lying intentionally knowing they would miss a deadline...

Still taking orders for Toxic on the site after group buy supposedly closed in June and delivery is 3 months late...

What is your point?

[regionfree]

I don't think it's fair to say they were stringing us along. I think they updated with the information they had and believed at the time. There would be no point in lying intentionally knowing they would miss a deadline...

Still taking orders for Toxic on the site after group buy supposedly closed in June and delivery is 3 months late...

it could be because they ordered extras, and also to cover the expected cancellations in GBs (normally happens). nothing fishy about that.

[energyd]

I don't think it's fair to say they were stringing us along. I think they updated with the information they had and believed at the time. There would be no point in lying intentionally knowing they would miss a deadline...

Still taking orders for Toxic on the site after group buy supposedly closed in June and delivery is 3 months late...

Right, there is extra. I ordered a set two weeks ago.

it could be because they ordered extras, and also to cover the expected cancellations in GBs (normally happens). nothing fishy about that.

[regionfree]

I don't think it's fair to say they were stringing us along. I think they updated with the information they had and believed at the time. There would be no point in lying intentionally knowing they would miss a deadline...

Still taking orders for Toxic on the site after group buy supposedly closed in June and delivery is 3 months late...

it could be because they ordered extras, and also to cover the expected cancellations in GBs (normally happens). nothing fishy about that.

Right, there is extra. I ordered a set two weeks ago.

What I mean is that they are already expecting the sets that would arrive to be more than the actual pending orders, after cancellations, and/or they also ordered extra sets. To make it even easier to understand, during order placement of the group buy, they got orders for 100, so they placed 100 orders. But after delays and cancellations, pending orders went down to 85, so they now have 15 extras, and they can take orders for that. I hope that makes it very easy to understand.

[BunnyLake]

just wanted to pop my head in and say the payment has officially cleared to jtk and the last hold up is over, these will now be leaving jtk and heading to originative headquarters

[BunnyLake]

the sets for originative have now left jtk and are with the shipping agent, and originative will have tracking in the next 48 hours

[Asbrodeus]

the sets for originative have now left jtk and are with the shipping agent, and originative will have tracking in the next 48 hours

thank you bunny for updating this thread as well.

[gr4v3m4n]

i’ve emailed contact@originative.co about adding orders there have been no reply for almost a week.


Sent from my iPhone using Tapatalk

[chuckdee]

From the mailing list:

Hi all,

Hope you're doing well! Thank you for your patience with this group buy! Just wanted to do a quick update letting you know that the Toxic sets have arrived today and we're preparing for shipment shortly. Before we do, we'd like to offer you the option to add JTK Sliders to your order at a discounted price and no extra shipping costs.

We have the sliders in both the Toxic green color as well as purple. If you want to add the sliders to your order, simply checkout with the links below and we will combine it with your Toxic order (if you want to purchase both, you'll have to checkout separately):

Toxic Sliders
Purple Sliders

Also, if there are any changes to your shipping address, please let us know asap so we can make changes. We will be fulfilling orders starting tomorrow/Wednesday at the latest, so if you want to add the sliders (and have trouble checking out) or want to make changes to your order, please let us know as soon as possible.

Thanks again,

Originative

[Rob27shred]

From the mailing list:

Hi all,

Hope you're doing well! Thank you for your patience with this group buy! Just wanted to do a quick update letting you know that the Toxic sets have arrived today and we're preparing for shipment shortly. Before we do, we'd like to offer you the option to add JTK Sliders to your order at a discounted price and no extra shipping costs.

We have the sliders in both the Toxic green color as well as purple. If you want to add the sliders to your order, simply checkout with the links below and we will combine it with your Toxic order (if you want to purchase both, you'll have to checkout separately):

Toxic Sliders
Purple Sliders

Also, if there are any changes to your shipping address, please let us know asap so we can make changes. We will be fulfilling orders starting tomorrow/Wednesday at the latest, so if you want to add the sliders (and have trouble checking out) or want to make changes to your order, please let us know as soon as possible.

Thanks again,

Originative

Yes, I was quite happy to see that email also today, thanks for posting for those who might have missed it though. Kinda bummed the peace offering is only useful for Topre users, but I got in the buy very late so I really can't complain.

[chuckdee]

Yes, I was quite happy to see that email also today, thanks for posting for those who might have missed it though. Kinda bummed the peace offering is only useful for Topre users, but I got in the buy very late so I really can't complain.

That didn't seem a peace offering to me (nor do I think that one is required), but more an opportunity to make the purchase.

[Rob27shred]

Yes, I was quite happy to see that email also today, thanks for posting for those who might have missed it though. Kinda bummed the peace offering is only useful for Topre users, but I got in the buy very late so I really can't complain.

That didn't seem a peace offering to me (nor do I think that one is required), but more an opportunity to make the purchase.

I guess my joke missed the mark, I was more poking fun at the situation than being serious. The peace offering statement was in jest since this GB ended up having a pretty significant delay. To be clear I do not feel like Originative owes us participants anything either, as most us understand the nature & risks of GBs. In fact i find it pretty commendable they are offering a discount to make up for something that was out of their control.

[gr4v3m4n]

cool, my orders are on their way...toxic is coming


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[Rob27shred]

cool, my orders are on their way...toxic is coming


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I haven't received any shipping notifications yet myself but I am psyched just to know they will be in our hands soon also! I built a RS68 specifically for this set, can't wait to get them on it!

[chuckdee]

cool, my orders are on their way...toxic is coming


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Received my shipping notification too!

[totallycaked]

My package says it should arrive on Monday! I couldn't be more excited! I've been holding off on a complete upgrade for my novatouch including BKE Heavies, EK Mechlube 2, KBD Silencing rings, and with this order from originative some JTK Toxic MX sliders. Monday will be a day of glorious keyboard modifications.



My body is ready....

[Rob27shred]

My package says it should arrive on Monday! I couldn't be more excited! I've been holding off on a complete upgrade for my novatouch including BKE Heavies, EK Mechlube 2, KBD Silencing rings, and with this order from originative some JTK Toxic MX sliders. Monday will be a day of glorious keyboard modifications.

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My body is ready....

Nice, I am betting the Toxic sliders will go awesome with the set, also a pretty cool color to have your sliders period IMO! I haven't delved into Topre yet myself but the BKE domes seem to be really good from everything I've heard about them. GL with all the mods & post some pics when you get her all finished up! :thumb:

I finally got my shipping notice a little bit ago, I am ready for this set myself. Can't wait to see it on my RS68! ;D

[totallycaked]

It's happening people! To my surprise my package was waiting for me when I got home today!

JTK has definitely come through on this set, they look flawless! I honestly couldn't be more pleased, if only I didn't have to work in the morning or I'd be up all night messing with my keeb.

Just want to say a quick shoutout to sherry and bunny for making this all happen, you guys took a lot of flak for this one but stuck with it and delivered and I think everyone will be ecstatic to receive this keyset in the next few days!

TOXIC HAS ARRIVED!!

[gr4v3m4n]

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It's happening people! To my surprise my package was waiting for me when I got home today!

JTK has definitely come through on this set, they look flawless! I honestly couldn't be more pleased, if only I didn't have to work in the morning or I'd be up all night messing with my keeb.

Just want to say a quick shoutout to sherry and bunny for making this all happen, you guys took a lot of flak for this one but stuck with it and delivered and I think everyone will be ecstatic to receive this keyset in the next few days!

TOXIC HAS ARRIVED!!

whoooaaa....now i’m really stokes, cant wait till it arrived. hope nothing happen during transit to my country..


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[Rob27shred]

Show Image

It's happening people! To my surprise my package was waiting for me when I got home today!

JTK has definitely come through on this set, they look flawless! I honestly couldn't be more pleased, if only I didn't have to work in the morning or I'd be up all night messing with my keeb.

Just want to say a quick shoutout to sherry and bunny for making this all happen, you guys took a lot of flak for this one but stuck with it and delivered and I think everyone will be ecstatic to receive this keyset in the next few days!

TOXIC HAS ARRIVED!!

Now that's how a key set should be boxed & packed! This will be my 1st JTK set & I'm already happy with what I'm seeing!

[E.E.L. Ambiense]

Looking forward to my set showing up as well.  Dropping it on a black n' green themed deck I'm building.

[chuckdee]

Now that's how a key set should be boxed & packed! This will be my 1st JTK set & I'm already happy with what I'm seeing!

I'm of a mixed mind in that regard.  The packaging is definitely top of the line, and was a welcome addition comparing it with JTK sophomore.  But having two boxes is definitely a downside.  The packaging material is better than any I've seen before, though...

[totallycaked]

finally got to use this bbv2 that I've been sitting on...

[nightdriver]

oh man that bbv2 is awesome i want one!  here's the set under a blacklight:

[Rob27shred]

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finally got to use this bbv2 that I've been sitting on...

That bbv2 does go well with Toxic, looks good! :thumb:
I got my set today, pretty happy with it.

[TelFiRE]

Well, the JTK version is way yellower than DCS. This is pretty disappointing to me, although I guess most probably prefer it as it's closer to the original renders. That said the keycap quality is quite good especially for the price, would buy from JTK again. Hope they can get more novelties going on for future sets.

[totallycaked]

Well if the JTK set is more yellow than the original, then the artisans that bro made for the DCS set are also off color because they match JTK toxic perfectly...

[Vigrith]

Well if the JTK set is more yellow than the original, then the artisans that bro made for the DCS set are also off color because they match JTK toxic perfectly...

Yea was gonna say, a friend of mine owns the Toxic bbv2 artisan from the original DCS set too and it looks to be the exact same colour as his JTK set he's just received last week. I guess a 1:1 match is fairly hard to achieve but I honestly cannot tell the difference between the two shades.

[gr4v3m4n]

finally arrived..yeayy
too bad there’s one defect key.





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[E.E.L. Ambiense]

Just wanted to thank Originative and sherryton for getting these out expediently!  I've been sitting on them for a few weeks now, but I finally got around to attacking the project I was going to build utilizing these caps; a custom Varmilo VA87 project.

• Custom powdercoated aluminum frame with textured black
• Custom powdercoated matching 'acid green' switch plate
• Clipped/lubed Cherry stabs
• Lubed Gateron Silent Blacks
• Green 1.8mm LEDs








Caps are excellent, especially considering the cost!  I plan on enjoying them for a while to come. 

[ppp]

So I see that originative sells this set on its site. I haven't followed the entire timeline but I'm guessing I shouldn't be placing an order?

[totallycaked]

So I see that originative sells this set on its site. I haven't followed the entire timeline but I'm guessing I shouldn't be placing an order?

I think originative has a decent stock of these sets on hand after the buy ended. You could contact them before hand to see if they have any in ATM.

[ppp]

So I see that originative sells this set on its site. I haven't followed the entire timeline but I'm guessing I shouldn't be placing an order?

I think originative has a decent stock of these sets on hand after the buy ended. You could contact them before hand to see if they have any in ATM.

!!

Thanks for the advice.

update: they indeed have more in stock. time to save some money so I can feel not guilty about buying it

[SpaceCatDesign]

got mine today. have four defective keys and both Alt 1.25u mods sit way too high on the switches. I tried different keyboards, different switches, and it's always the same problem.

Have emailed Originative to take a look at this. Let's hope I get a reply.

Thanks!

[dubious]

Just wanted to thank Originative and sherryton for getting these out expediently!  I've been sitting on them for a few weeks now, but I finally got around to attacking the project I was going to build utilizing these caps; a custom Varmilo VA87 project.

• Custom powdercoated aluminum frame with textured black
• Custom powdercoated matching 'acid green' switch plate
• Clipped/lubed Cherry stabs
• Lubed Gateron Silent Blacks
• Green 1.8mm LEDs

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Caps are excellent, especially considering the cost!  I plan on enjoying them for a while to come. 

Nice build, the black texture powder coat looks sweet