[GB] Phantom Parts and Assembly Services (Update Posted 2018/07/23)

[TheQsanity]

Is there any way to cancel the service and just get the parts shipped?

[Jupiter]

Does this mean you're sending out all our orders?

some of them will go out soon, for the people that only ordered parts that is.

Sweeeeeet! I guess that means I might get everything around the same time

[SmallFry]

Prof, where's this update?

[Rendom]

Switches update? Thanks.

[metalliqaz]

I found him on IRC and he said that he is still receiving switches from 7bit.  Apparently they aren't being sent in one big package.  It isn't clear if 7bit has sent everything yet.  If he has not yet shipped to Prof, then there is no known ETA.

The stabs are in WFD's hands AFAIK.

I'm wondering about my PCB/plate as well...

I'd better use the crap out of this Phantom, if I ever get it together I'll feel like I've won a battle

[SmallFry]

I've been chatting with him via GChat at gotten the same message, 'qaz. I'll keep trying to get him to update this thread...

[TheProfosist]

everything  metalliqaz said is correct as of Sun May 5th at 1600

[SmallFry]

Which would be what? How many switches do you have? What keyboards do you have currently? Can you ship some of the orders as of now with the current parts? Where are the plates and PCBs?

[TheQsanity]

Do you have a separate document for the orders? The Google Docs doesn't seem like it has been updated. Have you recorded them somewhere else?

Again, are we able to cancel the assembly service?

[TheProfosist]

Which would be what? How many switches do you have? What keyboards do you have currently? Can you ship some of the orders as of now with the current parts? Where are the plates and PCBs?

I have 3 "bags" of switches. Until I have word back from 7bit I will not be commenting further on the switches.

there wouldnt be a point in me shipping you anything as I dont even have parts to finish one board yet.

As for the plates I havnt a clue I think WFD;s thread says their done or being done.

And PCBs bavman has them but I dont know any more than that i was sent a list of people who he said he was shipping to me and I replied with the people I had.

[SmallFry]

Allow me to break this down, as your message is convoluted and confusing.

1)Which would be what?
2)How many switches do you have?
3)What keyboards do you have currently?
4)Can you ship some of the orders as of now with the current parts?
5)Where are the plates and PCBs?

1) What is the official update on EVERYTHING in the GB? This includes Phantom kits, plates, LEDs, PLUs, switches, resistors and I'm sure I'm forgetting parts.
2) 7Bit labels his switches with a scheme second to none (that I've seen from a GB organizers), please check your stock on hand, and totals in your spread sheet and see how many switches you are missing.
3) Are all the PLU keyboards you received the correct switch type for the orders?
4) Can you ship the orders to your GB participants (not me, as I'm not a participant) that did not order Phantom parts?
5) At last word, Bavman has your PCBs, so why are they not in the mail? Have you paid shipping etc?
I will not continue to sit by while you run this GB into the ground.

[TheProfosist]

Do you have a separate document for the orders? The Google Docs doesn't seem like it has been updated. Have you recorded them somewhere else?

Again, are we able to cancel the assembly service?

yes I have a modified and updated excel file on my PC what do you need from it?

I really dont know how to answer this really... I would like to say yes but I cannot refund you for the parts you have ordered through me because then I would be stuck with it all. As for the actual assembly service it self, thats why I made this GB initially was not to supply people with parts but to build their keyboards which is what I should have stuck with. At this time I really couldnt refund you.

If your worried about this not getting done dont worry it will as I have stopped most of my life to straighten this and other GH stuff out properly. On another note I will never be running another GB but will continue with assembly for those who want be to build their board but never a full blown service ever most likely.

[metalliqaz]

On another note I will never be running another GB but will continue with assembly for those who want be to build their board but never a full blown service ever most likely.

If you want to know why this hasn't been a good experience for you, it's because of lines like this:

Until I have word back from 7bit I will not be commenting further on the switches.

Good communication = good.  Secrecy + delays = bad.

SmallFry might be a bit pushy, but you could have made this a lot easier bro.  At this point it looks like we are mostly waiting for things to arrive.  I really don't know why you would have to rearrange your life simply to send money and post updates.  An hour at the PC a few days a week would be all it takes.

By the way everyone, if you haven't noticed 7bit is about 15% done packing Round4.  He's doing it morning noon and night, so he isn't sending out switches any time soon.  We just have to wait moar.

[TheQsanity]

I really dont know how to answer this really... I would like to say yes but I cannot refund you for the parts you have ordered through me because then I would be stuck with it all. As for the actual assembly service it self, thats why I made this GB initially was not to supply people with parts but to build their keyboards which is what I should have stuck with. At this time I really couldnt refund you.

I wouldn't cancel my order. I just want to make sure you had it right. You have not updated it since January. Do you mind Posting the Excel sheet so those of us that we can have a more accurate reference?

I was not able to make my own at the time but I am now able to make my own board. I obtained a soldering station since then.

If your worried about this not getting done dont worry it will as I have stopped most of my life to straighten this and other GH stuff out properly.

I trust you. If you need help organizing a GB just let us know:)

[SmallFry]

If your worried about this not getting done dont worry it will as I have stopped most of my life to straighten this and other GH stuff out properly.

I trust you. If you need help organizing a GB just let us know:)

I assure you he doesn't need help when he's trying to kick me out of the GB crew.

[WhiteFireDragon]

Hey dude can you reply to the PMs I sent you? I'm trying to collaborate with you, and it's so hard to get things done when you don't communicate. Several people want out, and PM me to take care of their orders instead of you, and I'm not even sure anymore. It's still a mess. Also, I covered for you on a bunch of parts, which I didn't do for anyone else. You owe me a couple hundred dollars for several months now, and I'm not really an interest-free bank to give out loans like this.

[Elrick]

I wouldn't cancel my order. I just want to make sure you had it right. You have not updated it since January. Do you mind Posting the Excel sheet so those of us that we can have a more accurate reference?

Thank you for the link to the Excel sheet.

I'm in the Back Ordered List.  That's OK.  When the Clears come in then they are in.  Just got anxious about putting the LZ-GH together but since the switches are yet to turn up it's good to know.

Besides I think mine might be the very last to get made.  No problems, I'm use to that by now  .

[KuhnTang]

I wouldn't cancel my order. I just want to make sure you had it right. You have not updated it since January. Do you mind Posting the Excel sheet so those of us that we can have a more accurate reference?

Thank you for the link to the Excel sheet.

I'm in the Back Ordered List.  That's OK.  When the Clears come in then they are in.  Just got anxious about putting the LZ-GH together but since the switches are yet to turn up it's good to know.

Besides I think mine might be the very last to get made.  No problems, I'm use to that by now  .

what link to the excel sheet?

[mashby]

what link to the excel sheet?

It's in the original post.

[KuhnTang]

what link to the excel sheet?

It's in the original post.

Awesome, thanks.

How do we know what our status is?  I didn't order any services, when should I expect parts?  Only asking because it's been like 4 months.  When I initially ordered I think the time frame given was much less.
Thanks guys!

[metalliqaz]

There is no ETA

[KuhnTang]

There is no ETA

That sucks.  I've already had two other opportunities to get these parts from other people that would have had them in hand by now.  What's taking so long?

[metalliqaz]

Read the thread.

[SmallFry]

TheProfosist seems to be overloaded KuhnTang. I will not speak for him, but deadlines have not been met, and information is vague.

[Leewei]

Hey TheProfosist. I looked through the excel sheet and it says I am only down for 90 clear switches. However I checked my invoice and I paid for 90 clear switches, 1 grey switch and 1 7x stabilizer set. Please update my order. Thanks.

[TheQsanity]

Yeah what excel sheet?  Are you talking about the original Google docs? My order is wrong on the Google docs....

[Leewei]

It's not excel, just a spreadsheet that can be found in the op. Lol. Just a habit saying excel. Yea my order is wrong too, it's missing a few parts but that could be my original order and he hasn't updated it.

[TheQsanity]

Read:
http://geekhack.org/index.php?topic=38471.msg882164.msg#882164
He said he has an excel sheet on his PC.
Prof, could you upload it for us. A lot of us are wanting to see it.

[Elrick]

TheProfosist seems to be overloaded KuhnTang. I will not speak for him, but deadlines have not been met, and information is vague.

Yep, but this is GH.  Hence orders aren't always PRECISE nor ACCURATE.  The Prof has tried his best, but along the logistics route something went wrong, hence instead of spending heaps of time refunding everything to everyone on this Group Buy, he probably thinks that waiting for the shipments would be more welcomed (just guessing here because I've heard nothing from him).

Not fussed or pissed (it's the norm when dealing with orders) because this isn't the first time when suppliers let their customers down.  Just hope Alaric is understanding about this though  .

[TheProfosist]

guys Ill get an update, info, replies,  and stuff tomorrow I have good news (I think) and yes I was overloaded but not anymore (I think). Yes,  i am currently busy but with GH stuff for the most part.

[TheProfosist]

Ok I was going to post this in the update tomorrow but here is the almighty spreadsheet thanks to SmallFry.


View Using Google Docs
https://docs.google.com/spreadsheet/ccc?key=0AupvlvyuC9aEdGNPV1JlV1U5Z0JhOWlObmlscTYzZ3c&usp=sharing

Download for Microsoft Office Excel 2007 and newer
https://docs.google.com/file/d/0B-pvlvyuC9aEWU1JVXlWRUdFVWc/edit?usp=sharing

[pasph]

My order shoud be sent to WhiteFireDragon but i don't see this in the notes

[SmallFry]

Another day, another delay.

[BimboBB]

profosist, do you have already all the parts (just for shipping, not for assembly) or are you still missing things?

[Jupiter]

Could we get that update any time soon? Wondering when ill need to be paying for shipping.

[FabsSpeed]

what the update on these builts ?

[SmallFry]

Prof has been MIA from GChat the last few days, I will continue trying to contact him.

[FabsSpeed]

Does anyone got a keyboard from him yet from the Phantom series ? I am getting a bit nervous after all these month waiting ?!

[SmallFry]

Nobody has their keyboard currently, no.

[Binge]

Without good communication I can see this just getting worse.  Please find the courage to be present for your customers.

[nebo]

Without good communication I can see this just getting worse.  Please find the courage to be present for your customers.

Not going to defend him, but it is 100x worse because instead of one person asking for an update, one person asks and then ten people echo that ask and then 20 more complain.

I get it, you have money on the line and all that, welcome to GH. I waited 1.5 years for the R4 group buy, a year of that after payment and I still don't have caps but the updates come. They come slow, but there they are. Remember that he has to wait for shipments as well.


I mean, if you want him to post every 12 hours saying, "nothing new, still waiting" then you're in the wrong game.

[SmallFry]

I will continue to try and communicate with him via GChat guys. Last Wednesday, he stated that he will be counting his switches and PLU keyboards.

[Binge]

Without good communication I can see this just getting worse.  Please find the courage to be present for your customers.

Not going to defend him, but it is 100x worse because instead of one person asking for an update, one person asks and then ten people echo that ask and then 20 more complain.

I get it, you have money on the line and all that, welcome to GH. I waited 1.5 years for the R4 group buy, a year of that after payment and I still don't have caps but the updates come. They come slow, but there they are. Remember that he has to wait for shipments as well.


I mean, if you want him to post every 12 hours saying, "nothing new, still waiting" then you're in the wrong game.

I've worked customer service for over 7 years.  You AHK that response if you have to.  You sir don't have the faintest idea of what I'm talking about, and I have only written what was written out of the most respect for what TheProfosist is doing.  A perfectly decent person is probably whelmed by all of this, and it's a bunch of talking... many times too much for someone who had a lot of wiggle room for most of their lives.

Doing a little bit of work and using a bit of courage is not going to make things as hard for him as they can get when enough folks become rabble-rousers

[metalliqaz]

I know what you're saying, nebo.  Forum users can get whiny and obnoxious.  However, I have two points...

1) R4 was a disaster, it shouldn't be a justification for anything.
2) I think everyone would shut right up if there was an ETA posted.  Silence and/or responses that amount to "I refuse to discuss it any more right now" will add to the chaos.

[mashby]

I know what you're saying, nebo.  Forum users can get whiny and obnoxious.  However, I have two points...

1) R4 was a disaster, it shouldn't be a justification for anything.
2) I think everyone would shut right up if there was an ETA posted.  Silence and/or responses that amount to "I refuse to discuss it any more right now" will add to the chaos.

Well summarized Metalliqaz. Those are my thoughts exactly.

I've pre-paid and had everything shipped to the Profosist and I have no idea where we are in the process, what the next step is, or any expectation of when something will be known.

[TheQsanity]

WhiteFireDragon has a lot of my stuff. Ship my order to him please.

[Germiphene]

Mashby has summarized it nicely.  I don't know prof at all, never met him, etc.  However, I've given him a significant amount of my money... just given.... with the "promise" that things will work out in the end.  After 3 months, with VERY little actual input, and now this stonewalling, I'm getting nervous. 

I don't think I'm the only one in this situation. 

[Jupiter]

I don't really care about delays and set backs, I'd just like a little information as to what's happening. All it would take is a "Still waiting on switches, but I have stabs" etc.

Not really sure why there is all this secrecy over keyboard parts.

[WhiteFireDragon]

I've just requested for bavman to ship everything that is suppose to go to Prof, to actually go to me, regardless of what Prof says. I cannot contact Prof, and I doubt anyone else is able to also. What I do know is that he spent all the GB money (including the assembly costs that he already collected), on switches and PLUs, so he does not have enough for stabilizers and what he owes me. Smallfry is busy until summer, so I'll try to completely take over this for now. It's getting a bit ridiculous...

[Rendom]

I've just requested for bavman to ship everything that is suppose to go to Prof, to actually go to me, regardless of what Prof says. I cannot contact Prof, and I doubt anyone else is able to also. What I do know is that he spent all the GB money (including the assembly costs that he already collected), on switches and PLUs, so he does not have enough for stabilizers and what he owes me. Smallfry is busy until summer, so I'll try to completely take over this for now. It's getting a bit ridiculous...

Sigh, sounds like I won't be seeing my switches.