The Kono package had some problem with import, and finally has arrived in their warehouse last week.
Yes, the update is much appreciated. But Kono's radio silence is not. I don't see why someone from Kono couldn't have jumped in on the thread (or blast an email to GB participants) to let us know they were having some issues with receiving instead of keeping us in the dark during kingnestea's absence. Rest of the world receiving theirs while NA waits in silence... not cool guys.
And the guy who used to maintain Kono had some kinda of family issues.
I don't want to sound like a ****, but there will always be an excuse.
I'm not going to debate this.
By famaly issue, maybe I wasn't clear enough, he was on leave due to that.
Honestly, delays are fine and whatever. I think most others will agree with me that open communication is more important than on-time delivery.
All I honestly wanted was some sort of accountability.
Having worked in many small companies and startups, I completely disagree. I empathize with the need for an employee to connect with family and applaud an employer that prefers to allow that to ensure they have a happy employee. In a small enough company, a single extremely productive individual can cause small, unexpected interruptions when they leave. The company learns from the experience and evolves to document procedures and distribute tasks more deliberately.
Our notices about it have been delayed, but I think they've been extremely open in ecplaining the limitations of their business. Quite frankly I think we're seeing a degree of honesty and intimacy in the operations of these companies that isn't normally shared with customers, exactly because this is a community, and most people here should understand that everyone has needs, so they have IMHO gone above and beyond in accounting for their shortcoming in delayed notification to the community.
I've said it before that the mechboard community is great because of the people in it, not because of the awesome products that get made. You, as a very visible member of the community, should strive to make the community better by improving on the things that leave some people with a bitter taste in their mouth about this community/hobby.
As a relative noob to the mechanical keyboard community in general, and GH in particular, I'd like to do exactly this by making amends to mgsickler and kingnestea for being so whiny about missing out on the desk mats. It's a small thing, relatively, but I was caught off guard when the first I heard about it the GB was closed. I'm still super excited about this set and another shot at the pads!
Wow, when you cut out parts of the reply I sound like a complete ****...
Yes, kingnestea said "the guy who used to maintain Kono had some kinda of family issues" and then explains it as "his wify complained about him travelling too much"
I interpreted that as he couldn't go to China because he was taking time off and staying home because his wife didn't want him to travel for work anymore.
When I replied with "I don't want to sound like a ****, but there will always be an excuse." I was referring to the entire excuse of Kono team went to China, and the guy staying home so there was no one to give us updates. I wasn't saying "Oh, family problems. What a convenient excuse".
Perhaps I misinterpreted it, but it was not my intention to say he should prioritize work over family. Never. I thought since he was home it shouldn't be a problem for him to send out an email while the rest of the team was in China.
I agree 100% with you. In a small company (even in a large company), just one person leaving (let alone a whole team) can be very disruptive to operations. And, as you said, this is an opportunity for the company to learn from the experience.
However, as I stated in my last reply, I just didn't get that impression from kingnestea.
It's really the small, simple things. If kingnestea just let us know before he left for China, "hey guys, going to china for a month so you probably might not hear from me until I get back.
At least then we know there is a reason for the lack of communication and we could just avoid all of this.
I mean, check the optics of the situation. GMK ships the sets, which is pretty much the last update we get before kingnestea disappears. Rest of the world starts receiving their sets and we still get nothing silence. Obviously there is an issue, but since we have no updates people have to inquire directly to Kono and they just get vague replies. "will ship very soon" but "don't have the exact timeline". So, something is wrong, they're not sure how long it will take to resolve the issue... and to top it all off kingnestea went MIA without any notice.
Okay, upintheclouds, you made a nice gesture so I'm gonna make one too.
I have 2 large Camping deskmats on order. One is yours for what I paid + shipping.
