KeyForge

[Sneaky Potato]

Sale will open in about an hour and close at 4pm. It will be quick, shipments will all go out on Tuesday.

I’m putting together the last of the replacement packages today, if you’re waiting on one I’ll be in touch.

[gabetjh]

Sale will open in about an hour and close at 4pm. It will be quick, shipments will all go out on Tuesday.

I’m putting together the last of the replacement packages today, if you’re waiting on one I’ll be in touch.

sale will be open here on geekhack first post? and is it 4pm pst?


Sent from my iPhone using Tapatalk

[Sneaky Potato]

Sale will open in about an hour and close at 4pm. It will be quick, shipments will all go out on Tuesday.

I’m putting together the last of the replacement packages today, if you’re waiting on one I’ll be in touch.

sale will be open here on geekhack first post? and is it 4pm pst?


Sent from my iPhone using Tapatalk

It will be on the website, and 4pm MDT

[Randalljai]

Sale will open in about an hour and close at 4pm. It will be quick, shipments will all go out on Tuesday.

I’m putting together the last of the replacement packages today, if you’re waiting on one I’ll be in touch.

sale will be open here on geekhack first post? and is it 4pm pst?


Sent from my iPhone using Tapatalk

It'll open in about 20 minutes and be open till 4pm. Not sure what time zone.

Sent from my Pixel 2 XL using Tapatalk

[Sneaky Potato]

Sale is live

https://www.keyforge.com/524-sale

[stuey138]

What's the point of the raffle when I already won them all xD. Just make it easy on yourself and send them over to me

[Sneaky Potato]

Invoices just sent out!

Everyone will receive tracking on Tuesday, and all caps will ship the same day. Thanks to everyone who participated in this quick sale, I hope you all have a wonderful Memorial Day weekend

[juntheboon]

r i p grats winners

[LightningXI]

Invoices just sent out!

Everyone will receive tracking on Tuesday, and all caps will ship the same day. Thanks to everyone who participated in this quick sale, I hope you all have a wonderful Memorial Day weekend

Thanks for the sale

Sent you a quick PM on Discord regarding a technical issue.

[8six753o9]

WOOHOO!!! My first raffle win!

[Sneaky Potato]

Looks like there may have been some technical error with the form, it seems some random CONUS individuals have been charged for International shipping. Please email me at support@keyforge.com if you have been affected, and include your PayPal email so I can fix it faster. Thank you, and apologies for the hiccup.

[killuchen]

Dang maybe next time congrats all who won!

[stuey138]

Oops, my friend worried the invoice would go away and paid international. They are emailing about it. Are they able to get a refund for the partial?

[Corgi Butts]

Oh damn that digital colorway was nice.  Totally missed the sale, but I got to hike up some cool trails and see lots of waterfalls.


Sent from my iPhone using Tapatalk

[Bhk1004]

Goose egg for me...

Any unpaid invoices...? Reraffle....

[stuey138]

Mum ended up winning a digital sea one, it's going to be a great birthday present for my brother, I told him that none of us won so that it'll be a surprise partial match for his gmk metropolis set.

[fresh]

How much is the shipping in CONUS?

[Sneaky Potato]

How much is the shipping in CONUS?

 
$7. If you were charged for 15 shoot me an email.

[lovechan]

(๑•́ ₃•̀๑)missed it as usual,lel.

[fresh]

How much is the shipping in CONUS?

 
$7. If you were charged for 15 shoot me an email.

Sent a support email and haven't heard anything back. Also, I didn't receive a tracking number on Tuesday.

[Sneaky Potato]

How much is the shipping in CONUS?

 
$7. If you were charged for 15 shoot me an email.

Sent a support email and haven't heard anything back. Also, I didn't receive a tracking number on Tuesday.

You will get an updated invoice soon, I was away from my computer.

[wanewang]

How much is the shipping in CONUS?

 
$7. If you were charged for 15 shoot me an email.

Sent a support email and haven't heard anything back. Also, I didn't receive a tracking number on Tuesday.

You will get an updated invoice soon, I was away from my computer.

Paid after I saw the comment regarding ship fee issue, already sent mail to support and hope to get partial refund


Sent from my iPhone using Tapatalk

[crowKAKAWWW]

Any news on those replacement caps? I've pinged you twice via email but haven't heard back yet

[Altain]

Sir Sneaky Potato,
if you've got the time, would you please check the email I've sent? It's the one with 'changing shipping address' request. I apologize for posting multiple times with an identical issue.

[8six753o9]

Invoices just sent out!

Everyone will receive tracking on Tuesday, and all caps will ship the same day. Thanks to everyone who participated in this quick sale, I hope you all have a wonderful Memorial Day weekend

I was wondering if those tracking ever went out.  I still haven't received mine yet.   

[stuey138]

Invoices just sent out!

Everyone will receive tracking on Tuesday, and all caps will ship the same day. Thanks to everyone who participated in this quick sale, I hope you all have a wonderful Memorial Day weekend

I was wondering if those tracking ever went out.  I still haven't received mine yet.   

I got my tracking, still waiting on a refund for the international shipping mishap though.

[potatobot]

the tracking number sent to me still says only the shipping label was made.

Please give me updates.

[SenseiJia]

I still haven’t gotten my updated invoice 

[Sneaky Potato]

Going back and refunding any orders I may have missed, and I’ll answer any emails that haven’t been responded to, I’m almost through everything.

Caps have been dropped off, please give a day or two for tracking to update. Thanks!

[SenseiJia]

Going back and refunding any orders I may have missed, and I’ll answer any emails that haven’t been responded to, I’m almost through everything.

Caps have been dropped off, please give a day or two for tracking to update. Thanks!

Nice! Thanks KF <3

[crowKAKAWWW]

Hey, have outstanding emails been replied to? I've pinged you 3 times now

[Sneaky Potato]

Hey, have outstanding emails been replied to? I've pinged you 3 times now

I’ll get to you soon, yours is one of the last

[crowKAKAWWW]

Hey, have outstanding emails been replied to? I've pinged you 3 times now

I’ll get to you soon, yours is one of the last

Sweeet! Thanks for the quick response 

[snelltrail]

420 sale cap finally arrived yesterday but Blue Diesel Mulder is definitely worth every minute of the wait!

Thanks Sneaky Potato, so stoked with my first Keyforge win!

[nepoe]

Emailed you several times regarding tracking information with no reply.  Could use some help!

[Sneaky Potato]

Feeling cute, might have a quick sale right now idk

www.keyforge.com/611

Form will close at 9pm MDT. Email me if you have questions or order issues, I'm getting to those that pinged me today.

[Sneaky Potato]

Tracking has been provided for the previous sale, I will be updating the website shortly to reflect that. I hope everyone enjoys their packages



If you have outstanding order issues, I'm combing through those now. I will be providing refunds if you have not received an order from the past.

[anatworkaccount]

Clarifying question. When you say last sale do you mean 6/11 or does that include the 5/24 sale as well. Thanks.

Sent from my Pixel 2 XL using Tapatalk

[dgneo]

If you have outstanding order issues, I'm combing through those now. I will be providing refunds if you have not received an order from the past.

So if I'm reading this right, you're just straight up not fulfilling people's orders that have sat for a couple months and giving them refunds instead?

I mean at least they're getting their money back, but from the standpoint of a newcomer it would certainly make me think twice about entering your sales.

[Wongstongs]

Are you paying out interest on the loans you took from people?

[Minterly]

I've been waiting on my 5/24 sale caps.

I'd rather have priority to pick caps from future sales because I don't mind waiting, I would rather own one of your caps.

[Sneaky Potato]

Clarifying question. When you say last sale do you mean 6/11 or does that include the 5/24 sale as well. Thanks.

Sent from my Pixel 2 XL using Tapatalk

6/11 sale. 5/24 sale is shipped, so if you're one that didn't receive your order I will be sending a refund if there is not a cap available for you.

If you have outstanding order issues, I'm combing through those now. I will be providing refunds if you have not received an order from the past.

So if I'm reading this right, you're just straight up not fulfilling people's orders that have sat for a couple months and giving them refunds instead?

I mean at least they're getting their money back, but from the standpoint of a newcomer it would certainly make me think twice about entering your sales.

It will be up to the individual, but sometimes I don't have caps left to send them of a certain colorway. I generally work these situations out to the advantage of the person who has waited.

[dgneo]

It will be up to the individual, but sometimes I don't have caps left to send them of a certain colorway. I generally work these situations out to the advantage of the person who has waited.

Then why are you accepting more orders than you can produce, and sitting on people's money for months at a time?

It really sounds like poor planning on your end.

[pcire]

I've been waiting on my 5/24 sale caps.

I'd rather have priority to pick caps from future sales because I don't mind waiting, I would rather own one of your caps.

This!
We understand there can be issues with a batch, we can wait. I guess communication is something we appreciate

[Sneaky Potato]

I've been waiting on my 5/24 sale caps.

I'd rather have priority to pick caps from future sales because I don't mind waiting, I would rather own one of your caps.

I may have another key that I can send you in it's place if you'd prefer. I'll DM you and we'll sort it out.

[Bhk1004]

Tracking has been provided for the previous sale, I will be updating the website shortly to reflect that. I hope everyone enjoys their packages



If you have outstanding order issues, I'm combing through those now. I will be providing refunds if you have not received an order from the past.

all tracking has been provided for 6/11 orders? have a buddy who hasnt gotten his yet.

[Sneaky Potato]

Tracking has been provided for the previous sale, I will be updating the website shortly to reflect that. I hope everyone enjoys their packages



If you have outstanding order issues, I'm combing through those now. I will be providing refunds if you have not received an order from the past.

all tracking has been provided for 6/11 orders? have a buddy who hasnt gotten his yet.

Have him PM me, I likely just need to resend his tracking email.

[dgneo]

When your full time job (as stated here) is making & selling key caps, your followers/consumers should be able to expect their caps in a reasonable time frame.

According to what you said here, the caps are already pre-made 95% of the time:



Even estimating 100 caps a sale, 1 cap per person (100 individual packages that need to be shipped), there's no reason I can see that you shouldn't be able to bang that out in a week (considering this is a full time job) - so what gives with 2+ months of shipping time?

I myself work a full time job, have a wife, kid, dogs, a house, and hobbies outside of keyboards/keycaps, so I get it, life is busy as ****. But if you're serious about this being full time you shouldn't have problems shipping your sales in a quicker fashion.

I will also be creating a SLA (service level agreement) with my shipping, so that you can expect your package to ship within a certain time period when it comes to flash sales and larger themed sales. I feel like this is an important step into creating a higher level of trust between artisans and the community. It’s important to me that you guys get your **** that you paid for as quickly as possible.

What happened to this mentality?

[HoffmanMyster]

It will be up to the individual, but sometimes I don't have caps left to send them of a certain colorway. I generally work these situations out to the advantage of the person who has waited.

Then why are you accepting more orders than you can produce, and sitting on people's money for months at a time?

It really sounds like poor planning on your end.

I might be a bit naive here, but wouldn't you want to produce the thing first, then sell it?  There's nothing about artisan caps that requires pre-orders... 

What am I missing?  Is this a common practice with artisan sales these days?

[dgneo]

It will be up to the individual, but sometimes I don't have caps left to send them of a certain colorway. I generally work these situations out to the advantage of the person who has waited.

Then why are you accepting more orders than you can produce, and sitting on people's money for months at a time?

It really sounds like poor planning on your end.

I might be a bit naive here, but wouldn't you want to produce the thing first, then sell it?  There's nothing about artisan caps that requires pre-orders... 

What am I missing?  Is this a common practice with artisan sales these days?

Unfortunately yes, many artisans have gone the route of 'Fulfillment' sales - Binge/HWS last large sale, 4x4, lasted a year or two due to their 'fulfillment' style sale. KeyForge and Bro seem to have adopted this method as well, though I don't believe every sale is like that.