Updating this with some new information thanks to a few people that have been helping me out. By pressing `~ during plugin, I was able to eliminate the issue where new browser windows were popping up. I went into jigon and tried to update firmware (connect, update all, disconnect) But after disconnect the board would not work. If I unplugged and replugged again, the board would begin to work (except F1, 1, Q, A and 0) but it didn't seem like the firmware was actually flashed as the board will still only allow me to press one key at a time, making touch typing impossible.
I downloaded switchhitter and immediately when I plugged the board in, the white box at the bottom said F1, 1, Q, A, 0 and LWIN DOWN. The keys remain blue while the board is plugged in and the application is open. Does this mean that the PCB thinks these keys are constantly being pressed?