Author Topic: GMK Honeywell issues  (Read 22437 times)

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Offline LevelSteam

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GMK Honeywell issues
« on: Fri, 12 May 2017, 19:05:16 »
So I got my GMK Honeywell set today, but in the process of putting it on my board I noticed some of the previously smooth switches were catching or felt gritty when being pressed. I popped off a few of the keycaps and was surprised to see that a large amount of them had a deformity on the underside that was causing my issues. Has anyone else noticed any problems with their sets?

Offline xondat

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Re: GMK Honeywell issues
« Reply #1 on: Fri, 12 May 2017, 19:18:40 »
That shouldn't affect the feel as that area would never hit anything anyway, but still a strange sight. Are you absolutely sure it was the broken walls? I've never seen this before on GMK.

Offline romevi

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Re: GMK Honeywell issues
« Reply #2 on: Fri, 12 May 2017, 19:20:12 »
Wow, that's weird. Never saw that either, but never really paid close attention as I've never had issues.

Which switches are you using?

Offline MajorKoos

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Re: GMK Honeywell issues
« Reply #3 on: Fri, 12 May 2017, 19:33:54 »
I had similar issues which ended up interfering with the o-rings.
It wasn't terribly hard to clean up though, so no biggie.

Offline ArchDill

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Re: GMK Honeywell issues
« Reply #4 on: Fri, 12 May 2017, 19:34:28 »
Have you taken your switch tops off recently? If you have, there is a chance that you "cracked" the housing and will need to replace them. I did that with some Gaterons and switched them out with new housings and there were perfect. Mine had the "catching" issue. I doubt it is from the caps.

Offline LevelSteam

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Re: GMK Honeywell issues
« Reply #5 on: Fri, 12 May 2017, 19:57:43 »
To answer a few of the questions:

I'm using Cherry MX Clears, stock switches that came with my Varmilo VA68Mg. They've never been opened, desoldered, etc. This is the first time I've pulled the caps from the board to swap them out, and I've confirmed that it's definitely that deformity that's causing the key to catch a bit when I release it. The stock caps are fine, as are the ones without the deformity. My guess is I tend to push a little bit south when I type (the deformed wall is at the bottom of the caps -not the right side- I just forgot to rotate the picture), so the keycap pushes down a little and catches.

I've got an email out to Originative, but this is my first experience with GMK so I wasn't sure if this was a known issue or something. If it were just a couple keys I'd just clean them up with a dremel and move on, but I have about two complete rows plus my accents which are like this.
« Last Edit: Mon, 15 May 2017, 12:43:15 by LevelSteam »

Offline Chazmondo

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Re: GMK Honeywell issues
« Reply #6 on: Sun, 14 May 2017, 06:41:58 »
Your bottom left and top right keycap are the ones that would catch the most. I had the same issue on some of my Honeywells and I just got a scalpel and trimmed away the excess. The ones I had like your bottom left did catch but now are fine.

I have 3 GMk sets (Honeywell, Sky Dolch and Hydro) and they all have some keys which have dodgy wall join thing.

Offline need

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Re: GMK Honeywell issues
« Reply #7 on: Sun, 14 May 2017, 06:51:06 »
Some of my GMK have this missing walls thing too, but they don't interfere with operation.

Offline richard912

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Re: GMK Honeywell issues
« Reply #8 on: Sun, 14 May 2017, 07:44:36 »
Am surprised with the (lack of) QC and how something like this gets shipped out. I'm definitely going to eye ball all the caps of my set when it arrives but I really don't see how this would affect the overall feel though.

Offline ideus

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Re: GMK Honeywell issues
« Reply #9 on: Sun, 14 May 2017, 07:59:22 »
Shame on GMK for letting these defects reaching the final customer. Again, that is why original Cherry sets are still preferred.

Offline LevelSteam

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Re: GMK Honeywell issues
« Reply #10 on: Sun, 14 May 2017, 19:24:57 »
Unfortunately a lot of the keycaps in my set are like this and subsequently catch a bit here and there on my switch housings. It's disappointing to hear that it's a somewhat common thing too given the cost of the set. I've had to clean up some flashing on my various Vortex kits before, but even then it wasn't this bad, and it was only with maybe 3 or 4 keys out of a full 104 key set.

I'll keep this in mind when considering future GMK sets. Thanks for all of your input. :)

Offline LevelSteam

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Re: GMK Honeywell issues
« Reply #11 on: Sun, 14 May 2017, 21:21:48 »
Last update to this-

I took the advice of a couple other people in this thread and using my x-acto knives I trimmed the bad bits off the offending keycaps. Took a while since my hands aren't as steady as they used to be, but I got them all trimmed up and in place on the board. Overall I'm happy with the result, and extremely happy with the feel of these caps. No more scratching/catching on my switch housings. Thanks again for the help and advice!

Offline ideus

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Re: GMK Honeywell issues
« Reply #12 on: Sun, 14 May 2017, 21:38:10 »
Good job! But being this an over $100 USD set of plastic key caps those defects are just not acceptable.

Offline LevelSteam

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Re: GMK Honeywell issues
« Reply #13 on: Sun, 14 May 2017, 22:58:33 »
Good job! But being this an over $100 USD set of plastic key caps those defects are just not acceptable.

I agree, it isn't acceptable. However rather than spend a fair chunck of my time waiting on replacements that -going on the comments here- may or may not have the same issue doesn't appeal to me. I'm going to stick with the Oblivion group buy to give GMK another shot and see how it goes. If I end up seeing the same issues with those I think I'll pass on future sets though.

Offline chaseyeh0721

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Re: GMK Honeywell issues
« Reply #14 on: Mon, 15 May 2017, 01:08:23 »
Hi there,

I have the same issues here and also found some keys with black spot.

For the extra material//residual inside of the keycaps, they are making the keys stiff//stuck when pressing down the keys.
If I replace the keycap without the extra material//residual, the key goes up and down very smoothly.
Besides, I prefer not to do it to trim inside of the keycaps cause such a not cheap key sets, the quality control should be there.

Also, for the black spot, I have tried some cleaner but still cannot remove.

Have no choice but sent the email to Originativeco and wait for their reply.


Offline richard912

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Re: GMK Honeywell issues
« Reply #15 on: Mon, 15 May 2017, 01:24:09 »
Wondering to what extend this issue affects the entire set ie how many keys are affected and if this issue affects the same keycaps across the entire GB. My set should be arriving sometime this week and I will post my findings then

Offline ideus

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Re: GMK Honeywell issues
« Reply #16 on: Mon, 15 May 2017, 08:26:55 »
Even if you decide to rework your caps yourself, you should report what keys got the defect back to Originative to let GMK know the data so they can prevent the issue from happening. It seems like the reinforcement lines got stock in the mold cavity in either of the shots and it is an error that can be fixed, but they will need data and some pictures to understand the root cause. Not reporting it would not help and it may affect other future sets.

Offline LevelSteam

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Re: GMK Honeywell issues
« Reply #17 on: Mon, 15 May 2017, 11:29:25 »
Hi there,

I have the same issues here and also found some keys with black spot.

For the extra material//residual inside of the keycaps, they are making the keys stiff//stuck when pressing down the keys.
If I replace the keycap without the extra material//residual, the key goes up and down very smoothly.
Besides, I prefer not to do it to trim inside of the keycaps cause such a not cheap key sets, the quality control should be there.

Also, for the black spot, I have tried some cleaner but still cannot remove.

Have no choice but sent the email to Originativeco and wait for their reply.

I definitely understand where you're coming from. Like I said in my other post, the main reason that I fixed mine myself was that I'm not a very patient person and I didn't want to wait on an exchange/replacement. The fix I performed doesn't change the feel of the keycap at all though, and even knowing which caps I've trimmed I can't tell without removing them and looking underneath. In any case do what works for you.

Even if you decide to rework your caps yourself, you should report what keys got the defect back to Originative to let GMK know the data so they can prevent the issue from happening. It seems like the reinforcement lines got stock in the mold cavity in either of the shots and it is an error that can be fixed, but they will need data and some pictures to understand the root cause. Not reporting it would not help and it may affect other future sets.

I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.

Offline ideus

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Re: GMK Honeywell issues
« Reply #18 on: Mon, 15 May 2017, 13:50:04 »


I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.

Being injection molding there is no way just one set being affected by the issue.

Offline richard912

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Re: GMK Honeywell issues
« Reply #19 on: Mon, 15 May 2017, 22:47:18 »


I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.

Being injection molding there is no way just one set being affected by the issue.

Alas, that would be true. I wonder if OCo is aware of this issue....

Offline ideus

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Re: GMK Honeywell issues
« Reply #20 on: Mon, 15 May 2017, 23:51:55 »


I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.

Being injection molding there is no way just one set being affected by the issue.

Alas, that would be true. I wonder if OCo is aware of this issue....


As this thread is out of the original GB's one it is doubtful that he knows

Offline richard912

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Re: GMK Honeywell issues
« Reply #21 on: Tue, 16 May 2017, 00:00:39 »


I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.

Being injection molding there is no way just one set being affected by the issue.

Alas, that would be true. I wonder if OCo is aware of this issue....


As this thread is out of the original GB's one it is doubtful that he knows

As my set is still in transit, I can only check it when I get my hands on them. In the meantime, those who have already received their sets and have this issue should start the ball rolling with OCo.

Offline ideus

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Re: GMK Honeywell issues
« Reply #22 on: Tue, 16 May 2017, 07:59:41 »
Those of you that joined the GB can post about this there, to keep information flowing to the interested parties.

Offline richard912

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Re: GMK Honeywell issues
« Reply #23 on: Thu, 18 May 2017, 05:38:19 »
My set came in today and I gave each and every one of them the eyeball. I've highlighted the "bad" ones in yellow and it's not a pretty picture whereby it is not limited to just a few keycaps.

Essentially, I could rate them as follows:
*good - the perfect ones,
*so so - not so perfect ones,
*bad - missing a limb, and
*very bad - missing a limb with excess extrusion that needed trimming. Fortunately, not too many of these. My set had ~6 keycaps that needed trimming

Wonder what OCo is going to do about this????
« Last Edit: Thu, 18 May 2017, 05:52:11 by richard912 »

Offline ideus

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Re: GMK Honeywell issues
« Reply #24 on: Thu, 18 May 2017, 07:10:51 »
That picture makes a nice statistics. Strangely, I have seen some individuals showing their sets off with no comment about quality issues. That just does not make sense, having some sets defect free while others do have them.  :-[

Offline Freed

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Re: GMK Honeywell issues
« Reply #25 on: Thu, 18 May 2017, 07:49:10 »
My set have these issues too.....
All of Row R1 caps  :'(

It's impossible that GMK didn't see the problem !

Offline richard912

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Re: GMK Honeywell issues
« Reply #26 on: Thu, 18 May 2017, 08:17:25 »
That picture makes a nice statistics. Strangely, I have seen some individuals showing their sets off with no comment about quality issues. That just does not make sense, having some sets defect free while others do have them.  :-[
Highly likely that they did not even inspect their caps. They probably just tore open the box on arrival, slapped the keycaps on whatever board and were happy campers

Offline richard912

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Re: GMK Honeywell issues
« Reply #27 on: Thu, 18 May 2017, 08:18:29 »
My set have these issues too.....
All of Row R1 caps  :'(

It's impossible that GMK didn't see the problem !
I do recall most of those with excess extrusion on my set were Row 1

Offline ideus

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Re: GMK Honeywell issues
« Reply #28 on: Thu, 18 May 2017, 12:48:11 »
I encourage those of you that actually participated in the GB to rise your voice in the same GB thread to open a discussion about what appears to be an important quality problem; otherwise, it may be dropped as just a few of you extra-picky-buyers, that are just overreacting and stretching the facts.

Offline blighty

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Re: GMK Honeywell issues
« Reply #29 on: Thu, 18 May 2017, 15:45:54 »
I did a quick look at a few of my R1 installed Honeywell caps.  Some are missing the front support, most aren't.  No noticeable difference in feel between the two on Cherry reds with o-rings... 

LZ ergo (MX silent red) | JER - A06 (MX silent black-red springs) | Duck Lightsaver V2 (MX red) | Duck Octagon V2 (gateron clear) (lifted pads) | Duck Orion V2 (gateron red) | TKC 1800 (gateron silent reds) | Mistel MD770 (MX red with GMK silencing clips) | Realforce R2TSLA-US4-IV | Realforce R2TLSA-US4-BK | TX 75 (gateron clear) | KBDFANS 75 ("vintage" MX blues) | Kinesis Freestyle Pro (MX red) | MS Surface Ergonomic | MS Natural Ergonomic Keyboard 4000 | Filco Majestouch 2 TKL (MX black) | Phantom (Filco case) ("vintage" MX blacks | Spr1t 75% PCB x 2 (MX black and gateron clear) | Cherry G80-1865 (MX browns with black springs)

Offline richard912

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Re: GMK Honeywell issues
« Reply #30 on: Thu, 18 May 2017, 20:26:40 »
I did a quick look at a few of my R1 installed Honeywell caps.  Some are missing the front support, most aren't.  No noticeable difference in feel between the two on Cherry reds with o-rings...

The point here is more of us being buyers, should not be expecting to receive products that contain any imperfections.

Offline LevelSteam

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Re: GMK Honeywell issues
« Reply #31 on: Fri, 19 May 2017, 07:42:56 »


I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.

Being injection molding there is no way just one set being affected by the issue.

Alas, that would be true. I wonder if OCo is aware of this issue....

I recieved an email back from Originative yesterday saying that they were aware of the issue due to other people mentioning it to them, but that it was largely a cosmetic problem since it didn't impair the functionality of the caps.

Offline ideus

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Re: GMK Honeywell issues
« Reply #32 on: Fri, 19 May 2017, 07:53:02 »


I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.

Being injection molding there is no way just one set being affected by the issue.

Alas, that would be true. I wonder if OCo is aware of this issue....

I recieved an email back from Originative yesterday saying that they were aware of the issue due to other people mentioning it to them, but that it was largely a cosmetic problem since it didn't impair the functionality of the caps.


That is disappointing! Does it mean that any future set that they make could have such a defect because "it is cosmetic"? Totally unacceptable. The reinforcement underneath the cap was included in the design for a reason.

Offline richard912

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Re: GMK Honeywell issues
« Reply #33 on: Fri, 19 May 2017, 08:38:17 »


I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.

Being injection molding there is no way just one set being affected by the issue.

Alas, that would be true. I wonder if OCo is aware of this issue....

I recieved an email back from Originative yesterday saying that they were aware of the issue due to other people mentioning it to them, but that it was largely a cosmetic problem since it didn't impair the functionality of the caps.


That is disappointing! Does it mean that any future set that they make could have such a defect because "it is cosmetic"? Totally unacceptable. The reinforcement underneath the cap was included in the design for a reason.
Indeed. To just shrug it off that way is not good for customer retention OCo, or not. If you look at OCo's Honeywell GB thread, seems the same "issues" are evident in other sets besides Honeywell. REALLY VERY DISAPPOINTED

Offline calavera

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Re: GMK Honeywell issues
« Reply #34 on: Fri, 19 May 2017, 08:39:20 »
This isn't an issue with just Honeywell. As a matter of fact, R2 Skydolch has the EXACT same problem.
Some specific R1 keys have black mold near the stem as well as the reinforcement not removed cleanly. Here's a link from the Korean forums that show these defects:

http://kbdlab.co.kr/index.php?mid=board_cUlO13&document_srl=4379429

While I believe it's not a deal breaker, GMK should definitely be notified as all group buys are affected.

Offline Arallu

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Re: GMK Honeywell issues
« Reply #35 on: Fri, 19 May 2017, 08:45:46 »
..
« Last Edit: Tue, 03 July 2018, 10:29:24 by Arallu »

Offline richard912

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Re: GMK Honeywell issues
« Reply #36 on: Fri, 19 May 2017, 09:17:49 »
Since most are contented with their sets despite the imperfections, I rest my case. I'm glad the next two sets I'm expecting are not GMK related

Offline LevelSteam

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Re: GMK Honeywell issues
« Reply #37 on: Fri, 19 May 2017, 10:50:19 »
This really may just be cosmetic. I have Hydro, Hyperfuse R2, Sky Dolch R1 and they all have a couple F-Row and Number row keys with only 3 stems.

Show Image


I'd agree that that's more of a cosmetic issue since those clean lines shouldn't interfere with anything. On my Honeywell set though the deformed walls were causing the keys to catch or make contact with the switch housings too early. Hopefully my Oblivion kits look more like yours/don't have the same defect.

Offline blighty

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Re: GMK Honeywell issues
« Reply #38 on: Fri, 19 May 2017, 11:32:06 »
On the plus side, LEDs won't hit what's not there.
LZ ergo (MX silent red) | JER - A06 (MX silent black-red springs) | Duck Lightsaver V2 (MX red) | Duck Octagon V2 (gateron clear) (lifted pads) | Duck Orion V2 (gateron red) | TKC 1800 (gateron silent reds) | Mistel MD770 (MX red with GMK silencing clips) | Realforce R2TSLA-US4-IV | Realforce R2TLSA-US4-BK | TX 75 (gateron clear) | KBDFANS 75 ("vintage" MX blues) | Kinesis Freestyle Pro (MX red) | MS Surface Ergonomic | MS Natural Ergonomic Keyboard 4000 | Filco Majestouch 2 TKL (MX black) | Phantom (Filco case) ("vintage" MX blacks | Spr1t 75% PCB x 2 (MX black and gateron clear) | Cherry G80-1865 (MX browns with black springs)

Offline xine007

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Re: GMK Honeywell issues
« Reply #39 on: Sat, 20 May 2017, 01:29:30 »
My Esc key came with some weird burn. Hasn't affected use or anything like that but I thought it was weird.





Offline Mr_BeastQuake

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Re: GMK Honeywell issues
« Reply #40 on: Sat, 20 May 2017, 13:25:16 »
Personally, I experience no issues with the set. I'll still buy GMK and I'll still buy from O.Co but GMK should at least remove that support or fix it in a relatively timely manner for other sets.

Offline chuckdee

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Re: GMK Honeywell issues
« Reply #41 on: Sat, 20 May 2017, 22:16:37 »
I have it on some of these, and my other GMK sets, and never noticed.

Offline ideus

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Re: GMK Honeywell issues
« Reply #42 on: Sat, 20 May 2017, 22:21:54 »
I have it on some of these, and my other GMK sets, and never noticed.


My OG Cherry sets have no issue whatsoever, this is a GMK first.

Offline chuckdee

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Re: GMK Honeywell issues
« Reply #43 on: Sun, 21 May 2017, 11:58:23 »
That's what I'm saying.  This isn't a first.

I checked my Honeywell, Carbon, WoB, Penumbra, Hyperfuse, Sky Dolch, Aqua, and that defect can be found at some point in all of them.  It's just clean on the ones that I'm seeing.

Offline ideus

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Re: GMK Honeywell issues
« Reply #44 on: Sun, 21 May 2017, 14:21:47 »
That's what I'm saying.  This isn't a first.

I checked my Honeywell, Carbon, WoB, Penumbra, Hyperfuse, Sky Dolch, Aqua, and that defect can be found at some point in all of them.  It's just clean on the ones that I'm seeing.

Exactly: It is a first for all GMK made sets, not found before when Cherry ran these molds. In other words, GMK is not as good as Cherry was manufacturing the same caps, with the same molds.

Offline roostrc0gburn

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Re: GMK Honeywell issues
« Reply #45 on: Sun, 21 May 2017, 20:09:57 »
i think what he is saying that almost every GMK set has some issues with supports on the f-row. the issue with honeywell is that they have not been "cleaned up" as in past runs. i am seeing the same on penumbra. i suspect it may be an issue with the custom colors, but that could be coincidental

Offline SpAmRaY

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Re: GMK Honeywell issues
« Reply #46 on: Sun, 21 May 2017, 21:09:08 »
I'm wondering if GMK is just cutting corners to get sets out faster with a higher demand from the community.

Offline GreyAmbience

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Re: GMK Honeywell issues
« Reply #47 on: Sat, 27 May 2017, 09:50:22 »
I see no issues with the stems, I have the same 1 part of the cross that's either missing it a little messy, but does it matter?

Offline ideus

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Re: GMK Honeywell issues
« Reply #48 on: Sat, 27 May 2017, 10:23:23 »
I'm wondering if GMK is just cutting corners to get sets out faster with a higher demand from the community.


The evidence is pointing in that direction. I have checked all my OG Cherry sets and none of them has this missing underneath reinforcements, why we should accept GMK to mess with manufacturing just for the sake of cost savings at our expenses? These sets are not cheap, even for mechanical keyboard standards.

Offline moonmaster

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Re: GMK Honeywell issues
« Reply #49 on: Sat, 27 May 2017, 15:49:56 »
Just checking in to say that I also experienced this problem.  The vast majority of my caps exhibit some level of problem with the supports.