ATTENTION:We have identified an issue with the GMK Burgundy R3 keys that seems to affect all sets. The RTYU & P keys on Row 2 are a different texture than the rest of the set. This can be hard to notice, but with lighting hitting at the right angle it is noticeable. Show Image
If your RTYU & P keys from your GMK Burgundy R3 groupbuy are a different texture than the rest of the set, you may submit this form for GMK to review to see if you are eligible for replacements.
If you have submitted a support ticket to us with photos, please resubmit them through this form. GMK needs the data submitted in a certain format. Also please make sure your previous photos follow the guidelines in this form.
This form is only for customers who purchased directly from the storefronts listed below. If you purchased this set on the aftermarket or from any other storefront, you are not eligible for replacement.
Submitting does not guarantee your keys will be replaced. GMK will judge each submission and determine which complaints are justified for a replacement.
We (Dixie Mech, MKB.eu, Daily Clack, and iLumKB) will not be making the decision.
This form will be open for two weeks to allow everyone time to take their photos and submit the form.
After GMK reviews all the submissions, we will notify each customer whether you were approved or denied for replacements. GMK will then produce and ship the vendors the replacements and we will work on sending each approved order their replacements.
Thank you everyone for your patience on this issue.
THIS FORM IS ACCEPTING RESPONSES UNTIL 11:59PM CENTRAL TIME, DECEMBER 18TH, 2020.DISCLAIMER: If you submit for replacements and choose to continue using your Burgundy R3 set until the replacements arrive, you will most like wear your set down where the replacements will not match, because they will be brand new.
SUBMIT HERE 
