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geekhack Community => Keyboards => Topic started by: lzhug on Mon, 07 October 2019, 14:18:43
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# I bought this from https://sentraq.com
# And it feels like that CNC machine not working good.
# Also I make this order from early August then they just delayed a lot,I received the case Sep 30.
# I sent these photos to them and didn't received any response.
Have a great day!
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That looks super weird. I checked the product page but they don't show the bottom of the case only 1 picture of the top. Could be a weird design or just a flawed case or cases he is trying to offload. If he doesn't co operate you could always try to open a dispute if you bought it trough Paypal at least.
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I think just a flawed case,you can compared these photos below.(# the shape of bottom coner)
As you can see the coner also dameged,probably is a shipping issue,cuz they just put some foam in the cardboard box.
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that is one ****ed up case. you should get a refund.
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Yup!But you know what I sent an emil at least one week ago.
I have no response.I'm trying to make a refund from PayPal.
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Man, that case is tore up. Yikes
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What a pita! :eek: Is that supposed to be Sentraqs 60% high profile aluminium case? Even though they do not show pics of the bottom on the product page (that chamfer may just be a weird design choice & is supposed to be like that), the top looks nothing it should according to those pics. Also the damage is completely unacceptable & Sentraq should be working with you to make it right cause I'd say it's 99% their fault. That is terrible packaging for a heavy aluminium case. If they don't get back to you in the next few days open a PP dispute for sure! Sorry it worked out that way OP & I hope you get it sorted as easily as possible.
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What a pita! :eek: Is that supposed to be Sentraqs 60% high profile aluminium case? Even though they do not show pics of the bottom on the product page (that chamfer may just be a weird design choice & is supposed to be like that), the top looks nothing it should according to those pics. Also the damage is completely unacceptable & Sentraq should be working with you to make it right cause I'd say it's 99% their fault. That is terrible packaging for a heavy aluminium case. If they don't get back to you in the next few days open a PP dispute for sure! Sorry it worked out that way OP & I hope you get it sorted as easily as possible.
I already sent the request to PayPal and put those picture for evidences.
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What a pita! :eek: Is that supposed to be Sentraqs 60% high profile aluminium case? Even though they do not show pics of the bottom on the product page (that chamfer may just be a weird design choice & is supposed to be like that), the top looks nothing it should according to those pics. Also the damage is completely unacceptable & Sentraq should be working with you to make it right cause I'd say it's 99% their fault. That is terrible packaging for a heavy aluminium case. If they don't get back to you in the next few days open a PP dispute for sure! Sorry it worked out that way OP & I hope you get it sorted as easily as possible.
I already sent the request to PayPal and put those picture for evidences.
Cool, PP is usually very buyer friendly & with those pics I doubt you'll have to put up much of a fight to get PP to side with you. GL with the process & I'd say to avoid Sentraq in the future!
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It seems that he is active on Reddit. I think his email system is still broken you could try to contact him trough Reddit DM's.
https://www.reddit.com/r/MechanicalKeyboards/comments/deo69s/another_i_got_scammed_by_sentraq_thread_warning/